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  1. (1 other version)The Managerial Use of Empathy: Missteps into the Mind of Others.David Ohreen - 2022 - Philosophy of Management 86 (2):135-161.
    Within the business and management literature, empathy has taken on increased importance as a central element to leadership, improving marketing strategies, corporate philanthropy, creating organizational connectedness, and as a strategy for preventing managerial wrongdoing. Although defining empathy is difficult, it is the identification with another’s thoughts and emotions through an imaginative process. This identification, ideally, will facilitate a wider connection with stakeholders beyond self-interest and motivate a better business environment. This article argues empathy is an overblown concept that is only (...)
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  • (1 other version)The Managerial Use of Empathy: Missteps into the Mind of Others.David Ohreen - 2021 - Philosophy of Management 21 (2):135-161.
    Within the business and management literature, empathy has taken on increased importance as a central element to leadership, improving marketing strategies, corporate philanthropy, creating organizational connectedness, and as a strategy for preventing managerial wrongdoing. Although defining empathy is difficult, it is the identification with another’s thoughts and emotions through an imaginative process. This identification, ideally, will facilitate a wider connection with stakeholders beyond self-interest and motivate a better business environment. This article argues empathy is an overblown concept that is only (...)
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  • (1 other version)A Phase-wise Development Approach to Business Excellence: Towards an Innovative, Stakeholder-oriented Assessment Tool for Organizational Excellence and CSR.Marcel Van Marrewijk, Iris Wuisman, Wim De Cleyn, Joanna Timmers, Virgilio Panapanaan & Lassi Linnanen - 2004 - Journal of Business Ethics 55 (2):83-98.
    The European Corporate Sustainability Framework (ECSF) is, among other concepts, based on a phase-wise development approach as described by Clare Graves' Levels of Existence Theory. As much as corporate sustainability has a sequence of adequate interpretations, aligned with each development level, also the notion of business excellence can be defined at multiple levels, as this paper demonstrates. Furthermore, the authors analyze the current EFQM Excellence Model for particular biases towards various development levels and suggest a new and innovative two-step approach (...)
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  • A value based approach to organization types: Towards a coherent set of stakeholder-oriented management tools. [REVIEW]Marcel van Marrewijk - 2004 - Journal of Business Ethics 55 (2):147-158.
    This paper describes a set of ideal type organizations in a developmental sequence. As these descriptions are based on Spiral Dynamics (or Emerging Cyclical Levels of Existence Theory – ECLET), the types are labeled as Order, Success, Community and Synergy. Per type the author elaborated on the underlying value system and relating institutional structures, such as leadership role, governance and measurement format. As a summary, a Transition Matrix is presented which indicate the paradigm shifts per discipline/department, as manifested in the (...)
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  • The Science of Creating Organizational Connectedness.David Ohreen & Jim Silovs - 2015 - Business Ethics Journal Review 3 (2):8-14.
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  • (1 other version)The hidden hand of cultural governance: The transformation process of humanitas, a community-driven organization providing, cure, care, housing and well-being to elderly people. [REVIEW]Marcel van Marrewijk & Hans M. Becker - 2004 - Journal of Business Ethics 55 (2):205-214.
    This article gives a practice-based and theoretical overview of the transformation from a traditional hierarchical organization in the care and cure sector towards a so-called Community-driven organization providing human happiness to 6000 elderly people. The actual case study is intertwined with conceptual information for better understanding of the innovative transition which took place at Humanitas. The case description includes its initial situation, its new core values, mission and objectives and shows the sequence of emerging policies and interventions that resulted in (...)
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