ABSTRACTA “thin spot” in thinking about business endangers our human being. This article traces a change in business thinking over the last generations to note how, under the spell of the scientific method and the thrall to utilitarian values, our understanding of our self has grown harder, more determined, and less sympathetic. Bringing together ideas about the meaning of self from the study of semiotics and from the author's own religious faith, this article describes how we can reclaim our human (...) being by grounding thinking about business in faith that reaches to God. (shrink)

Various kinds of contemplative practices have been a part of the western philosophical tradition since the Age of Antiquity. Today, however, philosophy as a way of life has ceased to be an integral part of academic practice. The capability to gain knowledge or understanding is believed to come out of pure intellectual endeavor, without exercising the mind and body holistically. This has created a blind spot for philosophy, where no profound pedagogical and moral transformation of subjectivity can be articulated. Furthermore, (...) meditation practices have often been understood as egoistic, apolitical activity. Our purpose is to suggest that this understanding is due to the liberalist and Cartesian tradition of subjectivity today widely proliferated in education. However, through an analysis of a meditation exercise in breathing, it is possible to deconstruct these notions and open novel vistas for thinking about the relationship between truth and subjectivity in education. A simple breathing exercise can dissolve the dualisms ingrained in occidental philosophy and culture - which has many socio-political implications for educational theory and praxis. (shrink)

While the concept of work ethic has been discussed in the Arab context :35–49, 2009), the significant conceptual and methodological limitations of the existing work ethic and work value research elucidate the need for a more robust investigation of the multidimensional work ethic construct in the Arab context. Multidimensionality of the work ethic concept has gained considerable attention in recent years as researchers attempt to move away from the religiously labeled Islamic and Protestant work ethic conceptualizations. The current study examines (...) the Arab work ethic through the use of the multidimensional work ethic profile on a sample of future business leaders in the United Arab Emirates. A total of 484 business students completed an Arabic version of the MWEP short form. The results show that centrality of work and hard work are the highest scoring work ethics followed by self-reliance, wasted time, and leisure. There are significant differences in work ethic dimensions across gender and categories of family breadwinner. No significant differences in work ethic dimensions are observed across categories of nationality and work preference groups. The findings are discussed in relation to the unique insight they offer on the nature of work ethic in an Arab context. (shrink)

Eurocentric narratives fuse the spatial and temporal components of modernity by identifying "modernity" with a specific era in European history. By destabilizing spatial and temporal boundaries, glocalization leads to a reconsideration of modernity. In order to explore the interplay among glocalization, space, and modernity, I suggest a thematization of modernity in terms of form and content. In terms of form, modernity is globalized and this globalization of modernity is evident in the construction of a world culture consisting of formal rules (...) and regulations. In terms of content, modernity is localized, thereby producing glocal modernities each of which is shaped by the particular historical specificity of a cultural context and the ways in which particular regions and civilizations have interacted with each other over the course of the last several centuries. To exemplify the significance of these processes, I draw upon examples from research on modernity and social space. (shrink)

It is generally recognized that descriptive and normative individualism are logically independent theses. This paper defends the stronger view that recognition of the falsehood of descriptive individualism is crucial to understanding the evolutionary and developmental basis of normative individualism. The argument given for this is not analytic; rather, it is based on empirical generalizations about the evolution of markets with specialized labor, about the nature of information processing in large markets, and about the socialization of human children.

The paper starts by giving a historical and philosophical explanation for the current separation between theology and economics. It is then argued that postmodern culture offers the church and theology an opportunity to get reinvolved in the world of business, and especially in Business Ethics. Before opportunities for involvement is discussed, the question on the unique nature of Christians ethics is posed. The notion of Christian ethics as essentially an understanding of reality is proposed and defended against rival interpretations of (...) Christians ethics. Finally the role that the church and theology can play in developing business morality on the marco-, meso-, and micro-economic levels are discussed. (shrink)

We trace the genealogy of wisdom to show that its status in epistemological and management discourse has gradually declined since the Scientific Revolution. As the status of wisdom has declined, so the status of rational science has grown. We argue that the effects on the practice of management of the decline of wisdom may impede management practice by clouding judgment, degrading decision making and compromising ethical standards. We show that wisdom combines transcendent intellection and rational process with ethics to provide (...) a balanced and integrated way of knowing, deciding and acting for managers in a complex and uncertain business environment. Finally, we discuss the role and value of wisdom across a range of business functions including knowledge management, strategic management, leadership and international business. (shrink)

I draw a phenomenological approach to religious violence by using as an example the terror apparatus called Daesh. After a brief reminder of my method, I analyze the schemas that underlie this apparatus, especially the schemas of the messiah and the Apocalypse, and the affects that the apparatus manages to capture. I show that messianic hope can be associated with hate through the figure of the anti-messiah—Christian Antichrist, the Dajjal of Muslims—which allows messianism to be tied to the schema of (...) the “evil conspiracy.” I finally suggest that it is possible to understand messianism differently by dissociating it from these other schemas. (shrink)

. The new global history: History in a global age. Cultural Values: Vol. 2, No. 2-3, pp. 368-384.

Integral to the modern paradigm of cultural critique is an entropic vision of the `completion' of modernity reaching from Heidegger and Adorno to Debord and Baudrillard. Are contemporary cultural developments to be grasped in terms of this `completion' or do we need a more open-ended account of capitalism and culture? The article examines two key aspects of contemporary culture, both tied to processes of aestheticization and commodification since the 18th century: the progression from the culture industry (Adorno) to the aesthetic (...) economy (Böhme), premised on the creation of aesthetic value in addition to use and exchange value; the progression from the `age of the world picture' (Heidegger) to culturalism, in which the culturalization of nature and history responds to the reduction of nature and history to standing reserves. (shrink)

Business and society (B&S) scholarship that uses the theoretical perspective of institutionalism combines different research approaches to values. Within the B&S literature drawing on institutionalism, we identified and categorized the research on values according to a spectrum of normative and/or descriptive approaches (including both and neither approaches). Primarily, we focused on how the normative and descriptive approaches interrelate and integrate. We argue that drawing on John Dewey’s pragmatism and Philip Selznick’s institutionalism can help further an integrative approach, which holds great (...) potential for advancing theorization in the B&S field while increasing its practical relevance. (shrink)

In this essay both the facts/values and facticity/normativity divides are considered from the perspective of global semiotics and with specific regard to the relationships between legal meaning and spatial scope of law’s experience. Through an examination of the inner and genetic projective significance of categorization, I will analyze the semantic dynamics of the descriptive parts comprising legal sentences in order to show the intermingling of factual and axiological/teleological categorizations in the unfolding of legal experience. Subsequently, I will emphasize the translational (...) and enactive cognitive disposition underlying the construction of the second premise of the so-called judiciary syllogism and thereby the untenability of the idea that ‘law makes its facts.’ Hence, I will try to bring to the fore the cultural pre-assumptions encapsulated in the positivistic and therefore also formalistic or analytical approaches to legal experience and the loss of their inner consistency when legal experience confronts the phases and major changes of global semiotics. Finally, I will strive to relativize the opposition between the positivist and non-positivistic theories of law in view of an understanding of legal experience focused not only, or at least not primarily, on what ‘law is’ but also on ‘how’ it unwinds through, and _in spite of_, environmental and semantic transformations. (shrink)

Crime scene investigation reports, like other kids of official bureaucratic documents, serve an important purpose in the functioning of modern states. This article examines crime scene investigation reports from a city in southeastern Mexico pseudonymously called La Ciudad. The article combines textual discourse analysis of police suicide investigation reports with ethnographic analysis of police investigative practices to ask, how do law enforcement documents showcase the interactions between law enforcement agents and citizens? In what way can ethnographic analysis highlight and supplement (...) the strengths and limitations of law enforcement documents as prisms of social reality? The complex and contested relationship between representatives of a Mexican law enforcement agency and the citizenry it claims to protect is visible in the documents it produces. The ethnographic material further deepens the reader's understanding of the ways in which law enforcement agents and common citizens form relationships based on negotiation and distrust. (shrink)

In the context of calls for "postpositivist" sociology, realism has emerged as a powerful and compelling epistemology for social science. In transferring and transforming scientific realism --a philosophy of natural science--into a justificatory discourse for social science, realism splits into two parts: a strict, highly naturalistic realism and a reflexive, more mediated, and critical realism. Both forms of realism, however, suffer from conceptual ambiguities, omissions, and elisions that make them an inappropriate epistemology for social science. Examination of these problems in (...) detail reveals how a different perspective--centered on the interpretation of meaning--could provide a better justification for social inquiry, and in particular a better understanding of sociological theory and the construction of sociological explanations. (shrink)

The writings of Weber and Taylor have some strong affinities. Both start from the anthropological idea that man evaluates his position in the world and constitutes the social world by values. Their analyses of values aim at an understanding of those intersubjective meanings that have constituted western modernity. But, at the same time, their anthropological starting point leads to different interpretations of modernity. Historically, both argue that rationalization (as instrumental rationality) is one of the most influential Kulturbedeutung of modernity. Weber's (...) thesis of rationalization is, however, entangled in a paradox. Overemphasizing the rationalized elements of modernity, he fails scientifically to grasp certain counter-movements in modernity, such as individuation, subjectivity and new life forms. Taylor, investigating the moral sources of expressivism, shows that these life forms are an inherent part of modernity. Yet his method of articulating the sources of modernity is insufficient to transform it towards a causal explanation of behaviour in everyday life. (shrink)

The goal of forming a science of intentional behavior requires a more richly detailed account of symbolic systems than is assumed by the authors. Cultural systems are not simply the equivalent in the ideational domain of culture of the purported Baldwin Effect in the genetic domain. © 2014 Cambridge University Press.

This is an article about the history of US sociology with systematic intent. It goes back to World War II to recover a wartime narrative context through which sociologists formulated a ‘trauma’ to the discipline and ‘blamed’ qualitative and values-oriented research for damaging the scientific status of sociology. This narrative documents a discussion of the changes that sociologists said needed to be made in sociology as a science to repair its status and reputation. While debates among sociologists about theory and (...) method had always been contentious, the wartime narrative insisted for the first time that sociology be immediately unified around quantitative approaches. The narrative of ‘good’ and ‘bad’ science that developed during the war not only undermined the efforts of social interactionists to theorize social action and social justice, but also derailed Parsons’ pre-war effort to bridge differences. The moral coding that is the legacy of the narrative stigmatized important approaches to sociology, leading to a ‘crisis’ in the 1960s that still haunts the discipline. Disciplinary history has overlooked the wartime narrative with the result that the role played by World War II in effecting this crisis has gone unrecognized. (shrink)

This study was designed to examine the determinants of and differences between the ethical beliefs of two groups of Japanese students in religious and secular universities. Multiple regression analysis revealed that students of the Japanese religious university perceived that young, male, relativistic, and opportunistic students tended to behave less ethically than did older, female, and idealistic students. Students of the Japanese secular university perceived that male, achievement-oriented, and opportunistic students tended to behave less ethically than did female and experience-oriented students. (...) Opportunism was found to be one of the most important determinants in explaining misconduct. Multivariate analysis of variance (MANOVA) and multiple discriminant analysis (MDA) revealed that students of the Japanese secular university tended to score higher on achievement and humanism, and lower on theism and positivism than did students of the Japanese religious university. In addition, students of the Japanese secular university were somewhat more sensitive to academic dishonesty practices than were students of the Japanese religious university. (shrink)

The essential premise of the human-centered technology paradigm was clearly formulated by Howard Rosenbrock in the 1970s: technology should enrich rather than impoverish people’s work and life conditions. The increasing influence of technology in modern societies has been seen by some as offering great promise for the future, but by others as creating the electronic surveillance and/or manipulation of human genes, minds and beliefs. This paper approaches technological worlds as cultural visions in order to discuss and reflect the paradoxical process (...) of viewing technology as part of a hope for a more sustainable and human-centered future as well as part of an apocalypse of surveillance, violence and catastrophes. (shrink)

During the 1960s and 1970s, institutionalists and behavioralists in the discipline of political science argued over the legitimacy of the institutional approach to political inquiry. In the discipline of philosophy, a similar debate concerning institutions has never taken place. Yet, a growing number of philosophers are now working out the institutional implications of political ideas in what has become known as “non-ideal theory.” My thesis is two-fold: (1) pragmatism and institutionalism are compatible and (2) non-ideal theorists, following the example of (...) pragmatists, can avoid a similar debate as took place between institutionalists and behavioralists by divulging their assumptions about institutions. (shrink)

"Guanxi" involves interpersonal obligations, which may conflict with other obligations people have that are based on general or abstract moral considerations. In the West, the latter have been widely accepted as the general source of obligations, which is perhaps tied to social changes associated with the rise of capitalism. Recently, Western ethicists have started to reconsider the extent to which personal relationships may form a distinct basis for obligation. In administration and management, salient bases for decision-Making include deontological, consequentialist and (...) personalist ethics. The first may be reflected in a bureaucratic approach, the second in a price system, and the third in arrangements like "guanxi". Each has positive and negative aspects, but problems arise when they lead to conflicting obligations, as may occur for an office holder who has some obligations based in deontological considerations and others based in personal relationships. This is a type of conflict of interest. Such conflicts have been considered in the West, and remedies proposed. Problems arise especially in cases where it is not clear how to prioritise different obligations, and this has been noted as a difficulty in the Chinese legal system. Questions that need to be answered include not only questions about how to deal with conflicting obligations, but also questions about what institutions to accept as giving rise to obligations. Institutions themselves may be problematic not only because of their consequences for economic productivity, but because they are internally incoherent, and this may be manifested in frequent conflicts faced by office holders. (shrink)

"Guanxi" involves interpersonal obligations, which may conflict with other obligations people have that are based on general or abstract moral considerations. In the West, the latter have been widely accepted as the general source of obligations, which is perhaps tied to social changes associated with the rise of capitalism. Recently, Western ethicists have started to reconsider the extent to which personal relationships may form a distinct basis for obligation. In administration and management, salient bases for decision-Making include deontological, consequentialist and (...) personalist ethics. The first may be reflected in a bureaucratic approach, the second in a price system, and the third in arrangements like "guanxi". Each has positive and negative aspects, but problems arise when they lead to conflicting obligations, as may occur for an office holder who has some obligations based in deontological considerations and others based in personal relationships. This is a type of conflict of interest. Such conflicts have been considered in the West, and remedies proposed. Problems arise especially in cases where it is not clear how to prioritise different obligations, and this has been noted as a difficulty in the Chinese legal system. Questions that need to be answered include not only questions about how to deal with conflicting obligations, but also questions about what institutions to accept as giving rise to obligations. Institutions themselves may be problematic not only because of their consequences for economic productivity, but because they are internally incoherent, and this may be manifested in frequent conflicts faced by office holders. (shrink)

Religion and work are seldom discussed. The two have caused scholars to question the religion’s role with work. This paper reviews research on the integrate between religion and work by examining issues of concept, definition, measurement, and reviewing research that examines the relationship of work and religion with respect to: different times, types of people, organize human interactions and sources of knowledge. We then discuss the methodological requirement for reintegrating work studies into social institutional theory and indicate what the conceptual (...) payoffs of such integration might be. These payoffs include breaking new conceptual ground, resolving theoretical puzzles and envisioning the nature of new social institutions. (shrink)

Economic progress in the United States has been attributed to the successful combination of two social structures — capitalism as an economic system and democracy as a political system. At the heart of this interaction is a particular work ethic in which hard work is considered the path to both immediate and future rewards. This article examines the evolution of work ethic in the United States, as well as the returns experienced through various adaptations in the country's history. From this (...) grounding, the information is structured into a proposal that key messages contained in the current, accepted work ethic are subject to distortions that may contribute to unethical decision making. These distortions result from two potentials: (1) efforts to reconcile the work ethic with contradictory messages and (2) exaggerations of the work ethic that become dysfunctional. The intent is to provide a framework that may explain to organizational leaders how people with the same basic work ethic can behave differently in terms of ethical work. Along with this understanding comes the potential to offset possible distortions and to encourage more ethical behavior. (shrink)

For many reasons, it is true that the Protestant Reformation unleashed the forces that lay behind the emergence of capitalism. Such a system was compatible with the emancipation of individuals, their mentalities, due to specific societal reforms and transformations. Therefore, it gave birth, in an unprecedented way, to a “new form of capitalism”. But the main idea I want to stress in this article is that the capitalist ethos was present before the Reformation, many centuries ago, in what is called (...) now the “Christian spirit”. In this direction, I emphasize many theories which disagree with the Weber’s well-known thesis about the relation between capitalism and religion, especially when it comes to generalize a particular result that is both theologically vague and empirically disprovable. (shrink)

Philosophers of science seek to discover theessential features of science. Having donethis, these features are then proffered as a`benchmark' against which any putative sciencecan be assessed for its scientificity. Socialscientists, in particular, are much concernedwith achieving the status of genuine science.When considering the status of the socialsciences, philosophers of science also seek todiscern the essential, and differentiating,characteristics of the object of study, namely,social phenomena as such. This paper provides acritical examination of two apparentlydiametrically opposed approaches to philosophyof science, namely, realism (...) and pragmatism. Thestance of `immanent critique' is adopted. Thisstance seeks to evaluate the success of aphilosophical programme entirely by thestandards that are internal to that programme.The conclusion reached, from this point ofview, is that realism is unrealistic, andpragmatism lacks practical utility. (shrink)

This article traces the historical impact of the church in transforming, developing and changing society. It looks at how the church in selected periods in history, mainly in the reformation era, worked towards the transformation of society and communities. Extracting from these the author attempts to show how this can be applied to the church in the South African context. Further, the author explores the changing dynamics and characteristics of being church today and establishes that it is not so much (...) about what the church believes, but in what it does that matters most in this day and age. The author, with the latter thought in mind, expresses that community transformation has to be an integral part of the ministry of the church today. (shrink)

Centesimus Annus raises the issue of the relationship of religion to practical conduct. This paper constructs the issue; illustrates the construction with materials from Theravada Buddhist cultures; and applies the construction toCentesimus Annus. This is an exercise in social history.

One of the most significant developments in the latter part of the 20th century and the first part of this new millennium has been the triumph of short-term over long-term thinking. We are increasingly a culture that looks neither to the past nor to the future, but only to the next “quarter,” or to the next Delphic pronouncement by Alan Greenspan. This cultural construction of time has given rise to social, political and personal problems of unprecedented magnitude. The short-term focus (...) of contemporary American capitalism is causing us to behave, both individually and collectively, in an increasingly irrational and thus self-destructive manner. Ours is now the most violent, crime-ridden society in the industrialized world. Capitalism is sometimes blamed for this, yet there are other capitalist societies that do not suffer the same evils we suffer. I argue that we can learn from these societies how to correct some of the ills of our own system and in this way construct a new paradigm of the market, a paradigm for the new millennium, a more mature, rational version of capitalism that would focus on the long rather than the short term. (shrink)

From US Supreme Court Justice Louis Brandeis’s 1933 judgement in Louis K Liggett Co v Lee to Matt Wuerker’s satirical cartoon “Corpenstein”, the use of Frankenstein’s monster as a metaphor for the modern corporation has been a common practice. This paper seeks to unpack and extend explicitly this metaphorical register via a recent filmic and graphic interpretation of Mary Shelley’s Frankenstein myth. Whilst Frankenstein has been read as an allegorical critique of rights—Victor Frankenstein’s creation of a monstrous body, reflecting the (...) figurative construction of a body by rights discourse—the metaphoric notion of reanimating a ‘soulless corpse’ resonates with Edward’s Thurlow’s description of the corporation as having ‘no soul to damn’. By exploring the figurative and optical representations of this process of reanimating the body in Scott Beattie’s film I, Frankenstein and Kevin Grevioux’s companion graphic novel I, Frankenstein: Genesis, I would like to extend this metaphoric register, by examining the theological origin and nature of the corporate form. This theology is explicitly referenced in the film and graphic novel via the battle between Gargoyles and Demons, which dominates the plot and backstory. The role of Frankenstein’s monster—now called Adam—however, is about enabling the reanimation of thousands of corpses without souls for possession by the demon hoard headed by Prince Naberius, who in his alternative persona Charles Wessex, controls the Wessex Institute and Wessex Industries. This ‘corporate baron’ himself has devoted his ‘life’ to enabling the rediscovery of Frankenstein’s ability to reanimate the dead for the purposes of gaining immortality. This mythic framing, however, renders explicitly visible the nature and purpose of the corporate form itself—of capturing and reanimating life in a form of immortality via the mechanisms of perpetual succession. This visual rendering, of a metaphoric framing goes to show the way in which the optical nature of the dominant forms of popular culture—film, television, comic books—provide a means for seeing law’s metaphorical images and for thus unpacking, interrogating and rendering them anew. It argues for a shift from the image of the corporation as a monstrous body to one which involves relations of reciprocity, gratuitousness and gift. (shrink)

This article seeks to contribute to the thinking of forms of corporateness, sociality and authority in the context of, but also beyond, neoliberalism, the neoliberal state and neoliberal accounts of the corporation. It considers neoliberalism in relation to the theological genealogies of modernity, politics and economy, and the way in which neoliberalism itself functions as a secular religion—one which intensifies liberal individualism and involves a blind faith in the market redefining all social interactions in terms of contract. I turn to (...) the theological genealogies of sovereignty and economy, and of the corporation, as a way of grounding a radical consideration of collectivity and sociality. For, while the rise of neoliberalism is associated with the growth of multi-national or trans-national corporations, the privatisation of state assets and the corporatisation of public institutions, each of these involve not a diminishing of the state or the project of state sovereignty but rather its reformulation, reaffirmation and intensification. The corporation, despite being redefined as the interaction of fundamentally self-willing and contracting individuals operating in the market, is still fundamentally intertwined with state sovereignty. Attempts to address or respond to corporate power need to go beyond calls for greater regulation of corporations, increased corporate social responsibility or even the desire to eliminate corporate personhood. Rather, what is required is a greater emphasis on the notion of corporateness that undergirds the theological genealogy of the corporation—for if neoliberalism functions as a religion then part of the solution may be a theological one. (shrink)

Malinchism is a social phenomenon, distinctive of Latin America, which generates an internalisation of valuation patterns characterised by denying and underestimating local cultural expressions and...

Entrepreneurs of contested commodities often face stakeholders engaged in market excluding boundary work driven by ethical considerations. For example, the conversion of academic scientific knowledge into technologies that can be owned and sold is a growing global trend and key stakeholders have different ethical responses to this contested commodity. Commercialization of science can be viewed as a good thing because people believe it bolsters economic growth and broadly benefits society. Others view it as bad because they believe it discourages basic (...) research that ought to be freely shared without concern for profit. Taking a descriptive sociological approach, we posit that the stance of a religious tradition toward capitalism will help shape individual scientists’ views on science commercialization and test whether the religious tradition of scientists correlates with their attitude toward the commercialization of science. To maximize variance on the religious tradition dimension, we analyze pooled data from a cross-national survey of university biologists and physicists encompassing France, Hong Kong, India, Italy, Taiwan, Turkey, UK and the USA. We indeed find religious tradition differences. Hindus and scientists with no religious tradition are more likely to agree that commercialization of science “harms a university’s commitment to knowledge production” than Protestants. We end with a discussion on business ethics and the moral limits of the market as well as implications for entrepreneurs of contested commodities. (shrink)

Religion comes in many shapes and sizes, and the classification of religious movements may help scholars understand how these groups form, develop and change. One of the most common tools used in the sociology of religion to do so is the church-sect typology, which is rooted in the basic idea that religious movements can be placed along a continuum according to their degree of congruence with mainstream society. This article provides an overview of how this kind of thinking developed, in (...) order to show how the church-sect typology has been widely accepted and built upon, as well as being heavily criticised by other sociologists. The first part consists of a survey of early versions of the typology, contains different methods of classifying religious movements and provides further explanations where necessary, especially where the term ‘cult’ is concerned. The next section is focused on the many criticisms of the church-sect typology as a whole, after which some possible solutions are offered, and it will end with some recommendations in the form of a new theoretical framework. (shrink)

This study furthers scholarship on the religion-entrepreneurship link by proposing that aspects of a country’s religious profile impact individual entrepreneurial activity differently and that a country’s level of investments in knowledge serves as a contingency factor in this milieu. Our cross-level analyses of data from 9,266 individuals and 27 predominantly Christian countries support the second, but not the first suggestion. The study contributes to a more nuanced understanding of religion’s role for entrepreneurship and bridges the literatures on religion and knowledge-based (...) entrepreneurship. Furthermore, the study provides evidence of the effects of religion above and beyond the effects of national culture. (shrink)

This paper attempts to clarify the meaning of the term ‚professional’ in its current use in our daily lives, mainly by making use of Weber’s discussion of the Protestant work ethic and rationalization. Identifying professionalism primarily as a particular lifestyle, it questions whether professionalism is a virtue to be encouraged or an alienated way of life. Rather than conclusively answering this question in the affirmative or negative, it contends that professionalism is an evolving concept, and endeavors to capture and formulate (...) a favorable understanding of it which would foster less alienating and more fulfilling ways of doing business. It concludes by observing structural similarities between alternative managerial approaches and different conceptualizations of professionalism. (shrink)

This study examines the notion of ‹spirituality’ as a dimension of human self, and its relevance and role in management. Major thesis of this research is that spirituality of employees is reflected in work climate. This may in turn affect the employees’ service to the customers. In the first part of the study a Spiritual Climate Inventory is developed and validated with the data from manufacturing and service sector employees. In the later part, hypothesis of positive impact of spiritual climate (...) on customers’ experience of employees’ service is examined and found to be substantiated empirically. (shrink)