Outside Waco, Texas, on 19 April 1993, a 51-day standoff between the Federal Bureau of Investigation and David Koresh and the Branch Davidians concluded with a devastating fire. Despite the fact that FBI negotiators talked on the telephone with Koresh or his main spokesman almost every day, the negotiators were unable to bring the standoff to a peaceful end. A frustrating yet persistent aspect for the FBI negotiators was the Davidians' talk about the Bible and their religious beliefs, what agents (...) dismissively described as `Bible babble'. In this study, we analyze several exchanges between Koresh and one of the FBI agents. The analysis shows how the FBI's identifying their problem as `Bible babble' contributed to the negotiation failure. Through their talk, Koresh was positioned as a biblical expert and the FBI agent as a novice. The FBI's talk also supported Koresh's face. These two conversational patterns, we argue, legitimated God as a key party and Koresh as the person who could best speak for him. In the conclusion, we suggest how a renaming of the problem might have reshaped the FBI's moves. (shrink)

ABSTRACTIn this article, we conduct a discourse analysis of the testimony of the leaders of British banks during a UK public inquiry into the financial crisis. We examine the discursive devices that were used to handle the accountability of banking leaders, particularly their role in the events leading up to the collapse and subsequent state bail-out of the banks. Our analysis identifies two competing interpretative repertoires: an agentic repertoire and a structural repertoire. These repertoires are significant, we suggest, because they (...) inform understanding of what went wrong with the banking system and what should be done to reform and regulate the sector. We conclude by calling for the notions of agency and structure to be treated as an object of study within discourse analysis rather than a form of social scientific explanation. (shrink)

This study is the first to address the ways in which male perpetrators of intimate partner violence talk about memory in their reports of their IPV and how these are used to manage their accountability for the violence. Drawing on and developing the discursive psychological literature on talk about memory, which highlights how such talk is used to perform practical actions within interactions, a discourse analysis is conducted on interviews with six male perpetrators of recent, multiple incidents of IPV who (...) were undergoing treatment. The analysis identified the varying ways in which memory was used: first, claims of forgetting were used to avoid answering difficult and potentially incriminating questions; second, claims of clear memories were used to position partners as problematic and responsible for violence; and third, claims about simultaneously remembering and forgetting were found. The implications of these strategies for managing identity and accountability are discussed. (shrink)

How did UK political elites publicly represent the economy after the Financial Crash? In his budget speeches, Chancellor of the Exchequer, Alastair Darling, talked about finance and mortgages much more, and taxation much less, than one would expect by comparing him to other chancellors. With his rhetoric he constructed a vigorous defence of the financial sector and mortgage market, and described limited technical reforms comfortably. But as well as avoiding taxation as a topic, he appeared less comfortable and more inconsistent (...) defending his taxation policies. Refusing to increase corporate or capital-gains taxes, he argued instead that top-percentile earners, banks, and tax evaders should pay more tax. Coming many months before Occupy would encamp at St. Paul’s, these are surprising characterizations of top-earner and financial taxation from an elite orator. I argue that Darling understood the power of anti-elite critique, and so was willing to criticize some limited and select elements of financial activity and taxation in order to protect more fundamental aspects of the financial system, particularly the capital upon which it depends. Via an appropriation of critical language about finance and the Crash, his elite rhetoric defensively protected owned-capital and corporate profit from other claims. (shrink)

The paper contributes to previous studies of identity as locally and interactionally produced by pointing to some of the multimodal resources employed by participants to achieving, challenge and manage the professional identity of ‘leader’ in different workplace settings. We examine professional identity work in sequential environments where it provides a resource for handling the resistance to improvement displayed by another participant. We show how leader identity work gets embedded within a four-part structure of: identifying a problem, proposing improvements, misaligning with (...) others’ proposals, and managing the misalignment. The paper is based on video ethnographic fieldwork and recordings of face-to-face institutional interaction at two different institutional settings in Denmark. The study provides insight about the role of identity work in the interactional achievement of institutional procedures. (shrink)

In everyday communicative arenas, we engage in critical discussions to persuade others to change their views about issues of personal as well as public interest. Discourse analysts have deemed concessions as privileged strategies to manage disagreement and reach consensus. However, a coherent and comprehensive account of the argumentative functions played by different concessive relations is lacking: do concessions always bear an argumentative role? By which semantic and pragmatic properties? What type of argumentative moves do they instantiate? To answer these questions, (...) we propose a corpus-based study of lexical markers of concessions in the subreddit Changemyview. Drawing from a multilevel semantic and pragmatic annotation, polysemous markers with contrast are disambiguated, and an empirically motivated typology of concessive relations is proposed. The results of the analysis highlight two types of concessions that are specialized in introducing and/or preventing counterarguments. (shrink)

Narrative Representation Theory, an evolved framework of Verse Analysis, has come into existence with the mission of explaining the operation of macro-systemic structure that could be hardwired in the brain. Based on the analyses of creoles or archetypal human languages, the theory puts forward the premise stating that the fundamental design of the human language faculty possesses the computational system for internalized discourse. The theory preserves the principles of Quint-patterning, Idea-formatting, N-ary-branching and X-numbering, complying respectively with the hierarchical orderings of (...) constituency, the atomic elements of componentiality, the linear sequences of precedence and the specific measurement of terminal nodes. NRT tells that the macro-system of narrative superstructure must have emerged autonomously, yet links closely with the micro-system of phonology, morphology and syntax. This article explores for the first time scientific insights into the nature of human language, referring to recent research on the right cerebrum as well as on the prefrontal lobes of the brain, the relationship between mental disorders and their genetic deficiencies, and the investigations of human evolution during the period 200,000–40,000 years BP. All the converging evidence in biological sciences reinforces the hypothesis that the narrative superstructure of language faculty manifests as an inherent linguistic capacity in our mind. (shrink)

This study examines how potential romantic partners in speed-dating encounters use gender to both proffer and formulate mate-preferences as a means of establishing affiliation. Drawing on a corpus of 36 speed-dating interactions, a sequential discursive psychological approach was used to analyze how gendered mate-preferences were initially elicited and formulated, as well as the interactional effects of mate-preferences that were designed to appear complicit versus resistant to gender conventionality. The findings reveal that both mate-preference solicitations and formulations were categorically gendered and (...) were treated as incipient or expected, suggesting that gendering mate-preferences is a normative action in first encounters by potential romantic partners. Further, mate-preferences that were marked as conventional rarely promoted an environment of mutual affiliation, whereas mate-preferences that were formulated as resistant to gender-conventionality did tend to function as a preliminary for affective affiliation. The study reveals that the gendering of mate-preferences is a responsive social practice with an interactional design that has relational consequences for the ways potential romantic partners create connection. (shrink)

A recurrent theme that is addressed in psychotherapies is the client’s conflicting emotions. This article discusses discursive practices of working on conflicting emotions during psychodynamic psychotherapy. We focus on a phenomenon that we refer to as a ‘delayed response’ and analyze the client’s uses of interactional means, such as a display of negative experience, to invite affiliation or empathy from the therapist. The therapist, however, does not take a turn in the first possible place after the client’s turn. Recurrently, the (...) therapist’s silence is followed by the client’s new turn that backs down from the emotional experience under discussion. After these retractions, the therapists respond with a turn that is responsive both to the retraction and to the initial display of negative experience that occurred prior to it. We argue that the timing of the therapist’s response in these sequences is in the service of psychotherapeutic work on conflicting emotions. (shrink)

In this article we investigate how speakers contribute to the interactive rise and fall of emotion in problematic interactions in a data set of in-bound telephone conversations collected from call centres in the Philippines. These interactions are between the Filipino Customer Service Representatives and American clients who initiate the calls to seek information, clarification, or resolution to a problem. The study draws on Appraisal theory to analyse the contribution of the caller and the CSR to initiating, maintaining and adjusting the (...) interpersonal intensity of the interaction. Findings point to a limited reliance on explicit attitude on the part of both speakers, with attitude more often implied rather than expressed explicitly. Of note, too, is the interdependence of the attitudinal choices on the part of each speaker, and the role that concessive contractors such as just, already, once, yet and actually, as well as moments of silence can play in the management of the emotive intensity. While we intend the outcomes to make a contribution to professional training in the industry, we also look beyond that context to contribute in theoretical and methodological terms to the analysis of interactions in other contexts where problems need to be resolved through talk. (shrink)

We used Discursive Psychology to study the claims and arguments which occur when ‘the child’s best interests’ is produced as a resource in family mediation settings. Analysis draws on data from three pairs of separated or separating parents attempting to resolve child contact or residency disputes through mediation. Our analysis focuses on the tendency of claims to the abstract notion of the child’s best interests to exacerbate conflict, especially as parents drew on conflicting research in this area. Changing expectations of (...) fathering could be observed in the men’s argumentative positioning, and this was taken up in different ways by ex-partners and by mediators. Participants aligned themselves with mediators’ statements by picking up details of mediators’ language, hampering mediators’ attempted neutrality. The problematic nature of acknowledging the intensity of emotions in this process was also highlighted. (shrink)

This article focuses on the British Broadcasting Corporation's decision to deny a request to air a Disasters Emergency Committee Appeal for Gaza in January 2009. The BBC argued that airing the appeal would threaten its impartiality. Despite the centrality of impartiality to the BBC, the concept's meaning is anything but unequivocal. An exploration of a media offensive, which BBC executives launched in response to public outrage over the decision, seeks to reconstruct what definition of impartiality is inferred by the BBC's (...) rationale behind not airing the appeal. The analysis illustrates how the BBC's justification engages dialogically with the critical position of others and, by doing so, draws on diverse understandings of impartiality. We argue that this ‘semantic plasticity’ of impartiality does not point at institutional confusion, but rather at BBC's executives capitalising on the rhetorical potential this plasticity affords. (shrink)

The goal of this study is to examine the argumentative functions of concessive yes, but… constructions. Based on interview transcripts, we examine the ways environmental activists negotiate their agreements and disagreements over climate change through yes, but… constructions. Starting from conversational analyses of such concessive sequences, we develop an account grounded in argumentative discourse analysis, notably pragma-dialectics. The analysis focuses on how in conceding arguments speakers re-present others’ discourse, what types of criticism they exercise through particular sequential patterns and which (...) argumentative techniques they saliently use. We show in particular that, in disputing the standpoints supported by the complex argumentation they encounter, speakers raise different types of criticism. We discuss how examining not only the sequencing of agreements and disagreements, but also the argumentative relations that generate these, may extend our understanding of such concessive constructions. (shrink)