A small but growing body of research suggests that witnessing mistreatment affects third-party observers’ attitudes and behaviors. Based on the framework of belief in a just world theory, this study examines perverse secondary victimization which is particularly pervasive in negative workplace gossip from a third-party perspective but has nonetheless received little attention in organizational research. We present a moderated mediation model and hypothesize that third-party observers’ deservingness judgment would mediate the effect of observed negative workplace gossip and interact with their (...) just world beliefs in predicting their unfavorable reactions toward the target. Additionally, an observer’s BJW would exacerbate the positive relationship between observed negative workplace gossip and deservingness judgment, that is, third-party observers with high BJW are more susceptible to victim derogation bias and consider that the target of gossip deserved the victimization experience to maintain their worldview. Data were collected from 210 full-time employees through online questionnaires and the empirical results supported the hypotheses. The study discusses the theoretical and practical implications of the findings. (shrink)

Exploring a prevalent yet under-researched phenomenon in organizations, we examine the effect of multi-source negative gossip (i.e., gossip from coworkers and supervisors) on targets’ strategic behavioral responses. Drawing on appraisal theory of emotion, we propose that negative gossip from coworkers and supervisors interactively affect targets’ anger and shame. These discrete emotions, in turn, lead to distinct strategic behavioral responses of gossip targets: social undermining and exemplification, respectively. In Study 1, we tested our hypotheses with a three-wave, time-lagged survey among 500 (...) Chinese employees; in Study 2, we conducted a scenario experiment with 479 international employees. Supporting our theorizing, negative gossip from coworkers was associated with stronger feelings of anger when negative gossip from supervisors was lower (vs. higher), which led to social undermining of coworkers. Negative gossip from coworkers was associated with stronger feelings of shame when negative gossip from supervisors was higher (vs. lower), which led to exemplification of socially desirable behavior. Overall, investigating the phenomenon of multi-source gossip within organizations, we document emotional and behavioral responses of targets to multi-source negative gossip and discuss their theoretical and practical implications, as well as future avenues for research. (shrink)

At present, scholars have mainly focused on the individual-level influencing factors of constructive deviance, and few studies have concerned the motivating mechanism of empowering leadership on constructive deviance. Based on the conservation of resources theory, this study explored the cross-level influence of empowering leadership on constructive deviance in the Chinese cultural context. With the data of 85 leaders and 383 paired employees which were collected in two waves with one-month time lag, the results demonstrated that empowering leadership motivated employees to (...) actively implement constructive deviance, and that organization-based self-esteem played a mediating role in the relationship. The high traditionality of employees weakened not only the positive effect of organization-based self-esteem on constructive deviance, but also the mediating role of organization-based self-esteem. This study lays a theoretical basis and provides some practical guidance for leaders to take effective empowerment strategies to motivate employees to engage in constructive deviance. (shrink)

The current two-sample investigation explores the role of enactment as a boundary condition in the relationship between experienced incivility and workplace outcomes. We integrate the tenets of the transactional model of stress and sensemaking theory to explain why enactment is a psychological sensemaking capability that can neutralize the adverse effects of experienced incivility on workplace outcomes. The results across two samples of data supported the study hypotheses by demonstrating that experienced incivility had stronger adverse effects on employees’ job satisfaction, OCBs, (...) and turnover intent for employees who reported lower levels of enactment than employees who reported higher levels of enactment. This study’s results make three important contributions to theory and research. First, we make an empirical contribution by examining enactment as a psychological sensemaking capability that can neutralize the adverse effects of experienced incivility on workplace outcomes. Second, we make a theoretical contribution by integrating the tenets of the transactional model of stress and sensemaking theory in a novel way that explains why enactment is a psychological sensemaking capability that can neutralize the adverse effects of stress on strain. Third, we demonstrate that enactment is the boundary condition that explains why incivility does not have universally adverse effects on employees’ outcomes. (shrink)

This research explores the harmful effects of negative workplace gossip (NWG) on targets and organizations, including its impacts on helping behavior and knowledge hiding. The mediating role of guanxi closeness and the moderating role of need for affiliation are also examined. The study, based on conservation of resources theory, collected data from 526 employees in the hospitality industry in China, using a three-wave survey design. Hierarchical multiple regression analysis was employed to test the hypotheses. The empirical results showed that NWG (...) was a strong predictor of reduced helping behavior and increased knowledge hiding; and that guanxi closeness mediated both the negative relationship between NWG and helping behavior, and the positive relationship between NWG and knowledge hiding. Additionally, need for affiliation was shown to act as a moderator between NWG and guanxi closeness: high need for affiliation amplified the negative impact of NWG on guanxi closeness, and then further affected employees’ helping behavior and knowledge hiding. This study therefore offers an important new perspective for interpreting the detrimental effects of negative gossip in organizations, providing not just theoretical advances but practical ways in which managers can proactively reduce these impacts. (shrink)

ObjectivesPrevious studies on negative workplace gossip have neglected the role of gossip targets of supervisors. The purpose of this paper is to deepen our understanding of how subordinates’ negative workplace gossip affects supervisors’ work-related behaviors. Drawing upon conservation of resource theory, the authors propose that subordinates’ negative gossip leads to supervisor emotional exhaustion. In turn, such emotional exhaustion provokes supervisors to exhibit undermining toward their subordinates. Additionally, the authors propose that a trait factor, namely, supervisor mindfulness, mitigates the relationship between (...) such negative workplace gossip and supervisors’ emotional exhaustion.MethodData were collected from employees and their immediate supervisors in 35 organizations located in Jiangsu and Anhui Provinces in China. The data were obtained at three time points, each time interval was 2 weeks, and finally, 362 valid data points were obtained.ResultsThe following findings were obtained: perceived subordinates’ negative gossip has a significant positive effect on supervisor undermining; supervisor emotional exhaustion mediates the relationship between perceived subordinates’ negative gossip and supervisor undermining; and supervisor mindfulness moderates the relationship between perceived subordinates’ negative gossip and supervisor emotional exhaustion and moderates the mediating effect of supervisor emotional exhaustion on the relationship between perceived subordinates’ negative gossip and supervisor undermining.ConclusionUsing multisource data and a moderated mediation model, we found that subordinates’ negative workplace gossip predicts supervisor undermining through supervisor emotional exhaustion. We also discovered that supervisor mindfulness can buffer the positive relationship between perceived subordinates’ negative workplace gossip and supervisor undermining. These findings have important implications for the literature on negative gossip in the workforce, especially the impact of subordinates’ negative workplace gossip on supervisors’ responses. (shrink)

This study examines why and when negative workplace gossip promotes self-serving behaviors by the employees being targeted. Using conservation of resources theory, we find that targets tend to increase their political acts as a result of ego depletion triggered by negative gossip. We also show that sensitivity to interpersonal mistreatment and moral disengagement moderate this process. Specifically, we demonstrate that targets with high levels of sensitivity to interpersonal mistreatment are more likely to experience ego depletion, and that targets with high (...) levels of moral disengagement will find it easier to persuade themselves to engage in political acts. We conducted a three-wave time-lagged survey of 265 employees in Guangdong, China, to test our hypotheses. The results support our theoretical model and indicate that COR theory can be used to explain the impacts of negative workplace gossip. Alongside our important and timely theoretical contributions, we provide new perspectives on how managers can avoid or mitigate these political acts. (shrink)