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  1. Manipulate to empower: Hyper-relevance and the contradictions of marketing in the age of surveillance capitalism.Detlev Zwick & Aron Darmody - 2020 - Big Data and Society 7 (1).
    In this article, we explore how digital marketers think about marketing in the age of Big Data surveillance, automatic computational analyses, and algorithmic shaping of choice contexts. Our starting point is a contradiction at the heart of digital marketing namely that digital marketing brings about unprecedented levels of consumer empowerment and autonomy and total control over and manipulation of consumer decision-making. We argue that this contradiction of digital marketing is resolved via the notion of relevance, which represents what Fredric Jameson (...)
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  • The culture industry revisited: Sociophilosophical reflections on ‘privacy’ in the digital age.Sandra Seubert & Carlos Becker - 2019 - Philosophy and Social Criticism 45 (8):930-947.
    Digital communication now pervades all spheres of life, creating new possibilities for commodification: personal data and communication are the new resources of surplus value. This in turn brings about a totally new category of threats to privacy. With recourse to the culture industry critique of early critical theory, this article seeks to challenge basic theoretical assumptions held within a liberal account of privacy. It draws the attention to the entanglement of technical and socio-economic transformations and aims at elaborating an alternative (...)
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  • ‘Our Marketing is Our Goodness’: Earnest Marketing in Dissenting Organizations.Jerzy Kociatkiewicz & Monika Kostera - 2020 - Journal of Business Ethics 164 (4):731-744.
    In times of erosion and dissolution of social structures and institutions, described by Bauman as the interregnum, there arises both a need and a possibility of developing alternative approaches to the most fundamental organizational practices. Marketing, a simultaneously tremendously successful and much criticized sub-discipline and practice, is a prime candidate for such a redefinition. Potential prefigurations of future processes of organizing and institutionalizing can be found within dissenting organizations, the alternative organizations built at the fringes of, and in opposition to, (...)
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  • Catering to Otherness: Levinasian Consumer Ethics at Restaurant Day.Joel Hietanen & Antti Sihvonen - 2020 - Journal of Business Ethics 168 (2):261-276.
    There is a rich tradition of inquiry in consumer research into how collective consumption manifests in various forms and contexts. While this literature has shown how group cohesion prescribes ethical and moral positions, our study explores how ethicality can arise from consumers and their relations in a more emergent fashion. To do so, we present a Levinasian perspective on consumer ethics through a focus on Restaurant Day, a global food carnival that is organized by consumers themselves. Our ethnographic findings highlight (...)
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