Dissertation, Instituto Universitário de Lisboa (
2019)
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Abstract
The work project analyzes the evolution of administrative reforms and concepts of
sustainability and solidarity in the management and administration of public collective demands
and proposes a model that integrates strategic planning, management, use of information and
communication tools (ITC's), and active citizenship, as an ideal model to manage and manage
current and future collective demands. Through the bibliographic review of the main authors,
a thorough study was made about the evolution of human behavior in the management and
administration of their collective demands, relating it to the concepts of sustainability and
solidarity. What is the ideal management and public administration model for the State to be
self-sustaining at the local, regional, and national levels? A model that manages and, through
the active participation of taxpayers/citizens, their collective demands utilizing in an integrated
and decentralized way, available tools of planning, management, information and
communication, active citizenship, as observed in some countries and the international
experiences of participatory budgeting and development of production chains integrated
business. The research methodology developed was descriptive through documentary
research. The study will have an essentially qualitative character.