Abstract

Misinformation and biased information significantly impact public perception and political decisions, especially on critical issues such as climate change and environmental conservation. This study aims to understand how indeterminacy and contradiction influence public perception and policy formulation by applying neutrosophic theory to model the complexity and multi-dimensionality of ignorance. Using neutrosophic Likert scales, we capture a nuanced spectrum of opinions on the scientific certainty of human impact on climate change. The results are analyzed through a k-means clustering algorithm to identify patterns and segment participants into groups based on their levels of truth, indeterminacy, and falsehood. This approach reveals deeper insights into public perceptions and aids in evaluating their implications for effective communication and policy-making.