Abstract

Emotional intelligence is the ability of individuals to recognize their own and others' emotions, to discern between different feelings and to label them correctly, using emotional information to guide thinking and behavior, and to manage and adjust emotions to adapt to the environment or to achieve their own goals. There are several models that aim to measure emotional intelligence levels. Goleman's original model is a mixed model that combines abilities with traits. A trait model was developed by Konstantinos V. Petrides in 2001, with a focus on self-knowledge, and an ability model was developed by Peter Salovey and John Mayer in 2004 focusing on social relationship. DOI: 10.13140/RG.2.2.13623.75685