Transforming Industries: The Role of Generative AI in Revolutionizing Banking and Healthcare

Journal of Science Technology and Research (JSTAR) 5 (1):580-600 (2024)
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Abstract

The research evaluates generative AI’s capabilities through a multi-phase framework, addressing how data synthesis, language models, and predictive algorithms contribute to sector-specific applications. In banking, the model assesses the impact of AI-driven chatbot interactions, credit risk assessment, and personalized financial services on customer experience and bank performance. Healthcare applications are explored through image synthesis for diagnostics, predictive modeling in patient care, and drug discovery simulations. The experimental setup is rigorously tested across metrics such as response accuracy, cost-effectiveness, and data privacy to determine the benefits and potential risks associated with generative AI in these fields.

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