Measuring Corporate Social Responsibility: A Scale Development Study

Journal of Business Ethics 85 (4):411-427 (2009)
Download Edit this record How to cite View on PhilPapers
Abstract
Corporate social responsibility (CSR) is one of the most prominent concepts in the literature and, in short, indicates the positive impacts of businesses on their stakeholders. Despite the growing body of literature on this concept, the measurement of CSR is still problematic. Although the literature provides several methods for measuring corporate social activities, almost all of them have some limitations. The purpose of this study is to provide an original, valid, and reliable measure of CSR reflecting the responsibilities of a business to various stakeholders. Based on a proposed conceptual framework of CSR, a scale was developed through a systematic scale development process. In the study, exploratory factor analysis was conducted to determine the underlying factorial structure of the scale. Data was collected from 269 business professionals working in Turkey. The results of the analysis provided a four-dimensional structure of CSR, including CSR to social and nonsocial stakeholders, employees, customers, and government.
Categories
(categorize this paper)
PhilPapers/Archive ID
TURMCS-2
Revision history
Archival date: 2015-11-21
View upload history
References found in this work BETA
The Perceived Role of Ethics and Social Responsibility: A Scale Development. [REVIEW]Singhapakdi, Anusorn; Vitell, Scott J.; Rallapalli, Kumar C. & Kraft, Kenneth L.

View all 13 references / Add more references

Citations of this work BETA
CEO Ethical Leadership and Corporate Social Responsibility: A Moderated Mediation Model.Wu, Long-Zeng; Kwan, Ho Kwong; Yim, Frederick Hong-kit; Chiu, Randy K. & He, Xiaogang

View all 56 citations / Add more citations

Added to PP index
2009-01-28

Total views
62,244 ( #11 of 50,103 )

Recent downloads (6 months)
5,987 ( #13 of 50,103 )

How can I increase my downloads?

Downloads since first upload
This graph includes both downloads from PhilArchive and clicks to external links.