Systems, machines and organisation of forms developed in the Engineering and Manufacturing sectors frequently lay the basis for systems design philosophy at a general level. An analysis of technological change in these sectors reveals that the resultant deskilling is not limited to the shop floor and is now spreading to intellectual work. The impact of ‘machine based systems’ on designers is explored in some detail and suggests the need for alternatives which are based on ‘human centred systems’. Some attempts to (...) design sub-systems are described. (shrink)

This paper decribes the theoretical and methodological issues involved in the social shaping of technology and work, with particular reference to human centred computer integrated manufacturing (CIM) systems. Conventional approaches to the understanding and shaping of the relationship between technology, work and human development are criticised, and an alternative, human centred approach is outlined. The methods and processes whereby the design of human centred CIM systems may be shaped and evaluated are then described and appraised.