Once assessments and continuers are focussed on as distinguishable phenomena it becomes clear that they differ from each other not just in the details of their sequential placement within an extended turn, but in other significant ways as well.First, though assessments can take the form of talk with clear lexical content (for example `Oh wow' and assessment adjectives such as ‘beautiful’), they can also be done with sounds such as ‘Ah:::’ whose main function seems to be the carrying of an (...) appropriate intonation contour, as well as gesturally (cf. M. Goodwin, 1980). In this they resemble continuers, which can be performed both with talk whose lexical status is not always granted, and with appropriate gestures such as nods. In view of the way in which both continuers and brief assessments are characteristically situated within a rather specialized environment, the ongoing talk of another, it is not surprising that they share these characteristics. Indeed in so far as these features provide minimal lexical and auditory interference with the other talk already in progress, they are precisely some of the adaptations that would be expected of action able to function in such an environment. Given such structural similarity in action that is also quite brief, the clarity with which assessments can be distinguished from continuers becomes interesting. If in fact these objects are doing different work in the same environment, the salience of their distinctness from each other becomes an important feature of the structure of each. In view of the economy and clarity that brief assessments require, it is all the more remarkable that many of them, through the details of the way in which they are pronounced and their intonation contour, are able to convey quite detailed, even intricate, information about their speaker's involvement in both the assessment and the talk of the moment.Second, while ‘uh huh’ seems to be restricted to placement in the midst of extended talk by another, assessments can occur at the completion of such extended turns as well. Indeed assessments are one of the prototypical ways of bringing an extended turn such as a story to completion. Such differential placement is quite compatible with what has already been noted about the organization of these phenomena. For example, insofar as a continuer treats the talk just heard as preliminary to further talk it would be quite inappropriate as a technique for marking completion of an extended turn. On the other hand by virtue of the way in which they appreciate the details of what has just been said without marking that talk as a prelude to something else, assessments are apt structures for doing terminal work on an extended sequence.Third, ‘uh huh’ seems to be an exclusively recipient action — indeed its work as a continuer is accomplished precisely through placement relative to more extended talk by another speaker. Assessments, however, can be done by speaker as well as recipient.Fourth, though analysis in the present paper has focussed on brief assessments (the type of assessment most similar in form to continuers), assessments unlike continuers can in fact take many shapes, some of them quite elaborate with, for example, extended sentences and even sequences of turns being devoted exclusively to the activity of doing an assessment.In sum, alternative types of action are available to recipients for constructing responses in the midst of another's extended talk. Though the responses themselves are typically brief, the presence of alternatives that can be placed in a variety of sequential positions provides recipients with resources that enable them to participate in speaker's emerging talk in a differentiated fashion, something which has consequences for speaker's actions as well. (shrink)

This article examines caller responses to advice on three peer-run social support telephone lines for community mental health clients in the northeastern United States. Straightforward rejection of advice involves reports on past or current activities, known only to the caller, as a way of demonstrating one's competence in thinking up similar options. Straightforward acceptance of advice involves a report on activities the caller might do to adopt the advisable option. The most common responses, minimal acknowledgements, can potentially signify rejection, mere (...) recipiency, and/or acceptance of the advice. Contrary to previous studies, minimal acknowledgements can display hesitant acceptance when subsequently accompanied by descriptions of additional details about a present or future action tied to the advisable option. These methods for accepting and rejecting advice help callers balance their needs for assistance, friendship and autonomy. (shrink)