This study examines the relationship between sustainability and employee perceptions of Human Capital Management (HCM) practices in Cebu City's Business Process Outsourcing (BPO) industry. The participation of 370 different BPO companies at Cebu I.T. Park indicates their dedication to HCM and highlights areas that require improvement, particularly in labor relations and HRIS deployment. Employee evaluations are influenced by demographic factors such as age, gender, and educational attainment. Suggestions for improvement include implementing employee development plans, streamlining the HRIS, strengthening due process, (...) integrating sustainability into HCM practices, and personalizing strategies based on demographics. To foster adaptable workplaces and keep pace with the changing BPO landscape, it is strongly advised to employ continuous monitoring and feedback mechanisms. (shrink)

Mutually adaptive interaction involves the robot as a partner as opposed to a tool, and requires that the robot is susceptible to similar environmental cues and behavior patterns as humans are. Recognition, or the acknowledgement of the other as individual, is fundamental to mutually adaptive interaction between humans. We discuss what recognition involves and its behavioral manifestations, and describe the benefits of implementing it in HRI.

The focus of the following article is on the use of new robotic systems in the manufacturing industry with respect to the social dimension. Since “intuitive” human–machine interaction (HMI) in robotic systems becomes a significant objective of technical progress, new models of work organization are needed. This hypothesis will be investigated through the following two aims: The first aim is to identify relevant research questions related to the potential use of robotic systems in different systems of work organization at the (...) manufacturing shop-floor level. The second aim is to discuss the conceptualization of (old) organizational problems of human–robot interaction (HRI). In this context, the article reflects on the limits of cognitive and perceptual workload for robot operators in complex working systems. This will be particularly relevant whenever more robots with different “roles” are to be increasingly used in the manufacturing industry. The integration of such complex socio-technical systems needs further empirical and conceptual research with regard to “social” aspects of the technical dimension. Future research should, therefore, also integrate economic and societal issues to understand the full dimensions of new human–robot interaction in industry today. (shrink)

This study examines employee satisfaction with HRM (Human Capital Management) practices in the Cebu City, Philippines' business process outsourcing (BPO) industry. Employing a descriptive-correlational methodology, the study explores important domains such as organizational socialization, work-life balance, adoption of Human Resource Information Systems (HRIS), labor-management relations, observance of due process, employee morale, and talent management. Significant differences in employee satisfaction levels are observed depending on demographic factors such as age, gender, civil status, educational attainment, and length of service, according to data (...) gathered from 370 employees, including both rank-and-file and management employees. The results show that compared to rank-and-file employees, whooften report moderate levels of satisfaction, management employees show lower levels of satisfaction, especially regardinglabor-management relations and work-life balance. The study emphasizes the necessity of customized HCM methods that consider demographic differences, implying that a one-size-fits-all approachmight not be sufficient to meet the different demands of a contemporary workforce. It is advised that more research be done to investigate longitudinal viewpoints and qualitative insights into HCM satisfaction. By implementing focused HR initiatives, BPO companies may improve retention, increase employee satisfaction, and cultivate a more productive team. (shrink)

The purpose of this paper is to understand if and how interactions with Sexual Robots will modify users’ relational abilities in human-human relations. We first underline that, in today’s scholar discussion on the ‘symbolic argument’, there is no theoretical framework explaining the process of symbolic shift between human-robot interactions (HRI) and human-human interactions (HHI). To clarify the symbolic shift mechanism, we propose the concept of objectual mediation. Moreover, under the lens of Winnicott’s object-relation theory, we argue that HRI can structurally (...) modify users relationality, degrading intersubjective abilities: Sexual Robots may blurry the limit between the ‘internal object’ and the external one. We conclude that, under certain conditions, interactions with Sexual Robots may bring the user back to an infantile object-relation setting, worsening the user ability to manage relational frustration. This will negatively impact on human-human interactions and social values in general. -/- . (shrink)

Cieľom štúdie je vysvetliť motiváciu a podstatu filozofických koncepcií, podľa ktorých je tvrdenie normatívny fenomén. Začnem tým, že zmapujem kľúčové myšlienky k problematike tvrdenia, a lokalizujem typické normatívne prístupy. Potom rozoberiem, čo vlastne znamená povedať, že tvrdenie je normatívnym fenoménom špecifického druhu, a predložím špekulatívno-hypotetickú rekonštrukciu genézy tvrdiacej jazykovej hry - presnejšie, jej protoformy - ktorá by mala vyzdvihnúť jej charakteristické sociálno-normatívne aspekty. Na tomto základe postavím kritické porovnanie dvoch reprezentatívnych normatívnych prístupov k tvrdeniu: pragmatického inferencializmu Roberta Brandoma a Knowledge (...) Account of Assertion Timothyho Williamsona. Budem argumentovať, že Brandomov prístup adekvátnejšie vystihuje sociálnu povahu tvrdenia, esenciálnu pre túto rečovú hru. (shrink)

Objective We reviewed human–robot interaction (HRI) participatory design (PD) research with older adults. The goal was to identify methods used, determine their value for design of robots with older adults, and provide guidance for best practices. Background Assistive robots may promote aging-in-place and quality of life for older adults. However, the robots must be designed to meet older adults’ specific needs and preferences. PD and other user-centered methods may be used to engage older adults in the robot development process to (...) accommodate their needs and preferences and to assure usability of emergent assistive robots. Method This targeted review of HRI PD studies with older adults draws on a detailed review of 26 articles. Our assessment focused on the HRI methods and their utility for use with older adults who have a range of needs and capabilities. Results Our review highlighted the importance of using mixed methods and including multiple stakeholders throughout the design process. These approaches can encourage mutual learning (to improve design by developers and to increase acceptance by users). We identified key phases used in HRI PD workshops (e.g., initial interview phase, series of focus groups phase, and presentation phase). These approaches can provide inspiration for future efforts. Conclusion HRI PD strategies can support designers in developing assistive robots that meet older adults’ needs, capabilities, and preferences to promote acceptance. More HRI research is needed to understand potential implications for aging-in-place. PD methods provide a promising approach. (shrink)

Tato studie se věnuje komentářům a glosám k první kapitole druhé knihy Boethiova Úvodu do aritmetiky, jejímiž autory v poslední čtvrtině 10. století byli Gerbert z Aurillacu, Abbo z Fleury, Notker z Lutychu a anonymní autor textu De arithmetica Boetii. Studie sleduje dva hlavní cíle: nejprve upozorňuje na to, že Boethiův text o převodu číselných posloupností na stejnost lze interpretovat dvěma rozdílnými způsoby, následně se zaměřuje na využití této problematiky v dalších svobodných uměních a při hraní deskové hry rithmomachie.

This paper discusses the possibility of the phenomenon of empathy between humans and robots, starting from what happens during their eye contact. First, it is shown, through the most relevant results of HRI studies on this matter, what are the most important effects of the robot gaze on human emotions and behaviour. Secondly, these effects are compared to what happens during the phenomenon of empathy between humans, taking inspiration from the studies of Edmund Husserl and Edith Stein. Finally, similarities and (...) differences between human-human and human-robot empathy are conceptualized through Merleau-Ponty’s idea of flesh, which is the extended bodily element of the world. If there is a common concept of body, including both machine-bodies and living bodies, then a transcorporeal analogy takes place, thus explaining why the phenomenon of empathy occurs both in human-human and human-robot interactions. (shrink)

In this paper we present a theoretical framework to understand the underlying psychological mechanism involved in human-Companion Robot interactions. At first, we take the case of Sexual Robotics, where the psychological dynamics are more evident, to thereafter extend the discussion to Companion Robotics in general. First, we discuss the differences between a sex-toy and a Sexual Robots, concluding that the latter may establish a collusive and confirmative dynamics with the user. We claim that the collusiveness leads to two main consequences, (...) such as the fixation on a specific and atypical type of sexual interaction, called paraphilic, and to the infantilization of the user, which we explain through the theoretical framework of “object-relation theory”. We argue that these dynamics may degrade to an infantile stage the relational abilities of users, extending this argument to Companion Robots in general. Then, we enquire if and how the relational dynamics enacted in HRI may shift to human relations: we discuss the analogy with virtual reality concluding that, under certain condition, a symbolic shift might happen. In the last part of this work, we propose an experimental setup to verify if a collusive and confirmative interaction with a Companion Robot can, over time, impact on the user’s ability to manage relational frustration. (shrink)

Most of human-robot interaction (HRI) research relies on an implicit assumption that seems to drive experimental work in interaction studies: the more anthropomorphism we can reach in robots, the more effective the robot will be in 'being social.' The notion of 'sociomorphing' was developed in order to challenge the assumption of ubiquitous anthropomorphizing. This paper aims to explore the notion of sociomorphing by analysing the possibilities offered by actor-network theory (ANT). We claim that ANT is a valid framework to re-think (...) the conceptual couple anthropomorphizing / sociomorphing and answer the following question: What kind of negotiation process and social practices can be developed in HRI, given the notion of sociomorph interactional networks? (shrink)

The word semantics, in robotics and AI, has no canonical definition. It usually serves to denote additional data provided to autonomous agents to aid HRI. Most researchers seem, implicitly, to understand that such data cannot simply be extracted from environmental data. I try to make explicit why this is so and argue that so-called semantics are best understood as data comprised of conventions of human behaviour. This includes labels, most obviously, but also places, ontologies, and affordances. Object affordances are especially (...) problematic because they require not only semantics that are not in the environmental data (conventions of object use) but also an understanding of physics and object combinations that would, if achieved, constitute artificial superintelligence. (shrink)

Disertační práce se zabývá problematikou připisování myšlení jiným entitám, a to pomocí imitační hry navržené v roce 1950 britským filosofem Alanem Turingem. Jeho kritérium, známé v dějinách filosofie jako Turingův test, je podrobeno detailní analýze. Práce popisuje nejen původní námitky samotného Turinga, ale především pozdější diskuse v druhé polovině 20. století. Největší pozornost je věnována těmto kritikám: Lucasova matematická námitka využívající Gödelovu větu o neúplnosti, Searlův argument čínského pokoje konstatující nedostatečnost syntaxe pro sémantiku, Blockův návrh na použití brutální síly pro (...) řešení imitační hry, Frenchova teorie subkognitivních informací a Michieho skepticismus ohledně možnosti umělého vědomí. Závěr práce zachycuje současný stav recepce Turingova testu a představuje pokusy o jeho praktickou realizaci, například v každoroční soutěži o Loebnerovu cenu. Autor práce zastává názor, že ani po více než šedesáti letech od uveřejnění Turingova paradigmatického eseje stále neexistují žádné vážné důvody pro zamítnutí jeho tvrzení. Tradiční komputační funkcionalismus možná není ideální teorií vysvětlující činnost myslí a jako slibnější se může jevit vývoj v neurálních vědách, ale Turingův test je přesto užitečným a snad i jediným nástrojem pro detekci inteligence u lidmi vytvořených strojů. (shrink)

In this paper, we theoretically address the relevance of unintentional and inconsistent interactional elements in human–robot interactions. We argue that elements failing, or poorly succeeding, to reproduce a humanlike interaction create significant consequences in human–robot relational patterns and may affect human–human relations. When considering social interactions as systems, the absence of a precise interactional element produces a general reshaping of the interactional pattern, eventually generating new types of interactional settings. As an instance of this dynamic, we study the absence of (...) metacommunicative abilities in social artifacts. Then, we analyze the pragmatic consequences of the aforementioned absence through the lens of Paul Watzlawick’s interactionist theory. We suggest that a fixed complementary interactional setting may be produced because of the asymmetric understanding, between robots and humans, of metacommunication. We highlight the psychological implications of this interactional asymmetry within Jessica Benjamin’s concept of “mutual recognition”. Finally, we point out the possible shift of dysfunctional interactional patterns from human–robot interactions to human–human ones. (shrink)

An interesting application for social robots is to act as a presenter, for example as a museum guide. In this paper, we present a fully automated system architecture for building adaptive presentations for embodied agents. The presentation is generated from a knowledge graph, which is also used to track the grounding state of information, based on multimodal feedback from the user. We introduce a novel way to use large-scale language models (GPT-3 in our case) to lexicalise arbitrary knowledge graph triples, (...) greatly simplifying the design of this aspect of the system. We also present an evaluation where 43 participants interacted with the system. The results show that users prefer the adaptive system and consider it more human-like and flexible than a static version of the same system, but only partial results are seen in their learning of the facts presented by the robot. (shrink)

Recent research shows – somewhat astonishingly – that people are willing to ascribe moral blame to AI-driven systems when they cause harm [1]–[4]. In this paper, we explore the moral- psychological underpinnings of these findings. Our hypothesis was that the reason why people ascribe moral blame to AI systems is that they consider them capable of entertaining inculpating mental states (what is called mens rea in the law). To explore this hypothesis, we created a scenario in which an AI system (...) runs a risk of poisoning people by using a novel type of fertilizer. Manipulating the computational (or quasi-cognitive) abilities of the AI system in a between-subjects design, we tested whether people’s willingness to ascribe knowledge of a substantial risk of harm (i.e., recklessness) and blame to the AI system. Furthermore, we investigated whether the ascription of recklessness and blame to the AI system would influence the perceived blameworthiness of the system’s user (or owner). In an experiment with 347 participants, we found (i) that people are willing to ascribe blame to AI systems in contexts of recklessness, (ii) that blame ascriptions depend strongly on the willingness to attribute recklessness and (iii) that the latter, in turn, depends on the perceived “cognitive” capacities of the system. Furthermore, our results suggest (iv) that the higher the computational sophistication of the AI system, the more blame is shifted from the human user to the AI system. (shrink)