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  1. A better way to evaluate clinical ethics consultations? An ecological approach.Elisa J. Gordon - 2007 - American Journal of Bioethics 7 (2):26 – 29.
    For more than a decade, Ellen Fox and her colleagues have proclaimed the importance of evaluating ethics consultation services (ECSs). In their article, “Ethics Consultation in United States Hospit...
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  • The failure of the consult model: Why "mediation" should replace "consultation".Autumn Fiester - 2007 - American Journal of Bioethics 7 (2):31 – 32.
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  • Toward a new clinical pragmatism: method in clinical ethics consultation.Ryan Marshall Felder - forthcoming - Medicine, Health Care and Philosophy:1-10.
    In this paper, I leverage the pragmatist tradition in philosophy, the collective wisdom of scholarship in clinical ethics consultation, and earlier attempts to apply pragmatism in clinical ethics to develop a new vision of clinical ethics practice called New Clinical Pragmatism. It argues that clinical ethics methodology, from the New Clinical Pragmatist’s perspective, amounts to the recommendation that consultants should customize a methodological approach, drawing on the various available methods, depending on the demands of the specific case, and should avoid (...)
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  • Ethics consultation in patients with behavioral and psychological symptoms of dementia.Michael Makhinson, Juliana Gomez-Makhinson, Catherine Jennings & Sergio Huerta - forthcoming - Clinical Ethics.
    The increasing age of the patient population around the globe and in the United States has resulted in a growing number of patients with dementia. In this manuscript, we examined the role of the ethics consultation service in patients who have dementia and associated cognitive and neuropsychiatric sequelae. We addressed a particularly challenging case presenting with behavioral and psychological symptoms of dementia. We discussed the ethical questions and challenges considered by the ethics consultation service and compared these with current suggestions (...)
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  • Identifying disincentives to ethics consultation requests among physicians, advance practice providers, and nurses: a quality improvement all staff survey at a tertiary academic medical center.Yiran Zhang, Laura Dibsie, Cassia Yi, Lawrence Friedman, Edward Cachay, Jamie Nicole LaBuzetta & Lynette Cederquist - 2021 - BMC Medical Ethics 22 (1):1-8.
    BackgroundEthics consult services are well established, but often remain underutilized. Our aim was to identify the barriers and perceptions of the Ethics consult service for physicians, advance practice providers (APPs), and nurses at our urban academic medical center which might contribute to underutilization.MethodsThis was a cross-sectional single-health system, anonymous written online survey, which was developed by the UCSD Health Clinical Ethics Committee and distributed by Survey Monkey. We compare responses between physicians, APPs, and nurses using standard parametric and non-parametric statistical (...)
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  • Looking to Other Professions to Advance the Health Care Ethics Consultant Certification Program.Susannah Leigh Rose, Georgina Morley, Sharon L. Feldman & Jane Jankowski - 2020 - American Journal of Bioethics 20 (3):21-24.
    Volume 20, Issue 3, March 2020, Page 21-24.
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  • Certification Assesses Minimal Competency for Healthcare Ethics Consultants, But What About Assessing Interpersonal Skills?Katherine Wasson - 2020 - American Journal of Bioethics 20 (3):27-29.
    Volume 20, Issue 3, March 2020, Page 27-29.
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  • Unanswered Questions About Clinical Ethics Expertise.Anita Tarzian & Ellen Fox - 2019 - American Journal of Bioethics 19 (11):91-94.
    Volume 19, Issue 11, November 2019, Page 91-94.
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  • Clinical Ethics Consultation in the Transition Countries of Central and Eastern Europe.Marcin Orzechowski, Maximilian Schochow & Florian Steger - 2020 - Science and Engineering Ethics 26 (2):833-850.
    Since 1989, clinical ethics consultation in form of hospital ethics committees was established in most of the transition countries of Central and Eastern Europe. Up to now, the similarities and differences between HECs in Central and Eastern Europe and their counterparts in the U.S. and Western Europe have not been determined. Through search in literature databases, we have identified studies that document the implementation of clinical ethics consultation in Central and Eastern Europe. These studies have been analyzed under the following (...)
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  • The Notion of Neutrality in Clinical Ethics Consultation.Alessandra Gasparetto, Ralf J. Jox & Mario Picozzi - 2018 - Philosophy, Ethics, and Humanities in Medicine 13:3.
    Clinical ethics consultation, as an activity that may be provided by clinical ethics committees and consultants, is nowadays a well-established practice in North America. Although it has been increasingly implemented in Europe and elsewhere, no agreement can be found among scholars and practitioners on the appropriate role or approach the consultant should play when ethically problematic cases involving conflicts and uncertainties come up. In particular, there is no consensus on the acceptability of consultants making recommendations, offering moral advice upon request, (...)
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  • understandings and uses of ‘culture’ in bioethics deliberations over parental refusal of treatment: Children with cancer.Ben Gray & Fern Brunger - 2017 - Clinical Ethics 13 (2):55-66.
    We developed this study to examine the issue of parental refusal of treatment, looking at the issue through a cultural competence lens. Recent cases in Canada where courts have declined applications by clinicians for court orders to overrule parental refusal of treatment highlight the dispute in this area. This study analyses the 16 cases of a larger group of 24 cases that were selected by a literature review where cultural or religious beliefs or ethnic identity was described as important reasons (...)
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  • Ethical challenges and how to develop ethics support in primary health care.Lillian Lillemoen & Reidar Pedersen - 2013 - Nursing Ethics 20 (1):96-108.
    Ethics support in primary health care has been sparser than in hospitals, the need for ethics support is probably no less. We have, however, limited knowledge about how to develop ethics support that responds to primary health-care workers’ needs. In this article, we present a survey with a mixture of closed- and open-ended questions concerning: How frequent and how distressed various types of ethical challenges make the primary health-care workers feel, how important they think it is to deal with these (...)
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  • A Code of Ethics for Health Care Ethics Consultants: Journey to the Present and Implications for the Field.Anita J. Tarzian, Lucia D. Wocial & the Asbh Clinical Ethics Consultation Affairs Committee - 2015 - American Journal of Bioethics 15 (5):38-51.
    For decades a debate has played out in the literature about who bioethicists are, what they do, whether they can be considered professionals qua bioethicists, and, if so, what professional responsibilities they are called to uphold. Health care ethics consultants are bioethicists who work in health care settings. They have been seeking guidance documents that speak to their special relationships/duties toward those they serve. By approving a Code of Ethics and Professional Responsibilities for Health Care Ethics Consultants, the American Society (...)
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  • The Duty of Competence and the Role of Simulated Ethics Case Consultation.Katherine Wasson & Mark G. Kuczewski - 2015 - American Journal of Bioethics 15 (5):58-59.
    The Code of Ethics for Health Care Ethics Consultation (HCEC) is a pivotal step in the process of identifying and clarifying standards in our field. It draws on the Core Competencies articulated by...
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  • (1 other version)Which model of ethics consultation services best serves its goals? – Experiences from the USA.Eva C. Winkler - 2009 - Ethik in der Medizin 21 (4):309-322.
    In den USA haben sich im Wesentlichen drei verschiedene Organisationsformen klinischer Ethikberatung entwickelt: der einzelne Berater, das große Komitee und das Beratungsteam teilweise mit Rückbindung an ein größeres Komitee. Bislang gibt es jedoch weder empirische Daten noch ein Ergebnis der anfänglichen theoretischen Diskussion, ob es ein favorisiertes Modell für die klinische Ethikberatung geben sollte und welches dieses sei. Dieser Artikel argumentiert, dass die Vorzüge, Nachteile und die Erfolgsfaktoren der verschiedenen Organisationsformen in Abhängigkeit von der Zielsetzung klinischer Ethikdienste (KED) bewertet werden (...)
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  • Evaluating Parents' Perspectives of Pediatric Ethics Consultation.Frances Rieth Ward - 2013 - HEC Forum 25 (2):183-189.
    Ethics consultation is a familiar concept to clinicians, and there are site-specific guidelines detailing procedures for both obtaining and performing these consults. Evaluative data about clinician experiences with ethics consults are becoming more extensive but information about family experiences, especially parent perceptions, of the same is lacking. Without a better understanding of those family experiences, an evidence base for ethics consultations cannot be built. This manuscript describes the reasons for obtaining this necessary information, details prior research designed to obtain knowledge (...)
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  • Inclusive Consultation: A Hermeneutical Approach to Ethical Deliberation in the Clinical Setting. [REVIEW]Andreas Vieth - 2011 - HEC Forum 23 (4):295-304.
    The problem of ethical consultations in the clinical setting should be reasonable, but it cannot be reduced to reason and philosophical theory alone. I will argue that emotions are constitutively and discursively relevant features of the evaluative experience of persons. Ethical consultations should include emotions. Emotions like shame and guilt are complex and learned reactions of persons, which form one basis of ethical reflection. I argue that ethical consultation can rely neither on a strict theory or method nor on a (...)
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  • The Presence of Ethics Programs in Critical Access Hospitals.William A. Nelson, Marie-Claire Rosenberg, Todd Mackenzie & William B. Weeks - 2010 - HEC Forum 22 (4):267-274.
    The purpose of this study was to assess the presence of ethics committees in rural critical access hospitals across the United States. Several studies have investigated the presence of ethics committees in rural health care facilities. The limitation of these studies is in the definition of ‘rural hospital’ and a regional or state focus. These limitations have created large variations in the study findings. In this nation-wide study we used the criteria of a critical access hospital (CAH), as defined by (...)
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  • (1 other version)What Is Medical Ethics Consultation?Giles R. Scofield - 2008 - Journal of Law, Medicine and Ethics 36 (1):95-118.
    As everybody knows, advances in medicine and medical technology have brought enormous benefits to, and created vexing choices for, us all – choices that can, and occasionally do, test the very limits of thinking itself. As everyone also knows, we live in the age of consultants, i.e., of professional experts who are ready, willing, and able to give us advice on any and every conceivable question. One such consultant is the medical ethics consultant, or the medical ethicist who consults.Medical ethics (...)
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  • A comment on community consultation.Richard M. Zaner - 2007 - American Journal of Bioethics 7 (2):29 – 31.
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  • Failure to thrive: Can education save the life of ethics consultation?Kayhan Parsi & Mark G. Kuczewski - 2007 - American Journal of Bioethics 7 (2):37 – 39.
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  • Ethics consultation: Whose ethics?Alan B. Jotkowitz - 2007 - American Journal of Bioethics 7 (2):41 – 42.
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  • Different questions, different goals.Paul J. Ford & Adrienne R. Boissy - 2007 - American Journal of Bioethics 7 (2):46 – 47.
    Fox and her colleagues (2007) present an important and foundational study concerning the character of current ethics consultation services (ECSs). Although we have some concerns regarding the gener...
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  • Clinical Ethics Consultation in Japan: What does it Mean to have a Functioning Ethics Consultation?Noriko Nagao & Yoshiyuki Takimoto - 2023 - Asian Bioethics Review 16 (1):15-31.
    This research examines the current status of clinical ethics consultation (CEC) in Japan through a nationwide study conducted with chairs of ethics committees and clinical ethics committees among 1028 post-graduate clinical teaching hospitals. We also qualitatively analyzed their viewpoints of the CEC’s benefits and problems related to hospital consultation services to identify the critical points for CEC and inform the development of a correctly functioning system. The questionnaire included structured questions about hospital CEC organization and service purpose and operation and (...)
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  • Ethics Consultation in U.S. Hospitals: New Findings about Consultation Practices.Ellen Fox, Marion Danis, Anita J. Tarzian & Christopher C. Duke - 2022 - AJOB Empirical Bioethics 13 (1):1-9.
    BackgroundWhile previous research has examined various aspects of ethics consultation (EC) in U.S. hospitals, certain EC practices have never been systematically studied.MethodsTo address this gap, we surveyed a random stratified sample of 600 hospitals about aspects of EC that had not been previously explored.ResultsNew findings include: in 26.0% of hospitals, the EC service performs EC for more than one hospital; 72.4% of hospitals performed at least one non-case consultation; in 56% of hospitals, ECs are never requested by patients or families; (...)
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  • Ethics Consultation in U.S. Hospitals: Determinants of Consultation Volume.Ellen Fox & Christopher C. Duke - 2022 - American Journal of Bioethics 22 (4):31-37.
    The annual volume of ethics consultations (ECs) has been a topic of interest in the bioethics literature, in part because of its presumed relationship to quality. To better understand factors associated with EC volume, we used multiple linear regression to model the number of case consultations performed in the last year based on a national survey. We found that hospital bed size, academic affiliation, and urban/rural location were all associated with EC volume, but were not the primary drivers. Instead, these (...)
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  • Ethics Consultation in U.S. Hospitals: A National Follow-Up Study.Ellen Fox, Marion Danis, Anita J. Tarzian & Christopher C. Duke - 2022 - American Journal of Bioethics 22 (4):5-18.
    A 1999–2000 national study of U.S. hospitals raised concerns about ethics consultation (EC) practices and catalyzed improvement efforts. To assess how practices have changed since 2000, we administered a 105-item survey to “best informants” in a stratified random sample of 600 U.S. general hospitals. This primary article details the methods for the entire study, then focuses on the 16 items from the prior study. Compared with 2000, the estimated number of case consultations performed annually rose by 94% to 68,000. The (...)
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  • What the HEC-C? An Analysis of the Healthcare Ethics Consultant-Certified Program: One Year in.Janet Malek, Sophia Fantus, Andrew Childress & Claire Horner - 2020 - American Journal of Bioethics 20 (3):9-18.
    Efforts to professionalize the field of bioethics have led to the development of the Healthcare Ethics Consultant-Certified (HEC-C) Program intended to credential practicing healthcare ethics consultants (HCECs). Our team of professional ethicists participated in the inaugural process to support the professionalization efforts and inform our views on the value of this credential from the perspective of ethics consultants. In this paper, we explore the history that has led to this certification process, and evaluate the ability of the HEC-C Program to (...)
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  • Resolving Ethical Dilemmas in a Tertiary Care Veterinary Specialty Hospital: Adaptation of the Human Clinical Consultation Committee Model.Philip M. Rosoff, Rachel Ruderman, Jeannine Moga, Bruce Keene, Christopher Adin, Callie Fogle, Heather Hopkinson & Charity Weyhrauch - 2018 - American Journal of Bioethics 18 (2):7-10.
    Technological advances in veterinary medicine have produced considerable progress in the diagnosis and treatment of numerous diseases in animals. At the same time, veterinarians, veterinary technicians, and owners of animals face increasingly complex situations that raise questions about goals of care and correct or reasonable courses of action. These dilemmas are frequently controversial and can generate conflicts between clients and health care providers. In many ways they resemble the ethical challenges confronted by human medicine and that spawned the creation of (...)
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  • (1 other version)What is Medical Ethics Consultation?Giles R. Scofield - 2008 - Journal of Law, Medicine and Ethics 36 (1):95-118.
    As everybody knows, advances in medicine and medical technology have brought enormous benefits to, and created vexing choices for, us all – choices that can, and occasionally do, test the very limits of thinking itself. As everyone also knows, we live in the age of consultants, i.e., of professional experts who are ready, willing, and able to give us advice on any and every conceivable question. One such consultant is the medical ethics consultant, or the medical ethicist who consults.Medical ethics (...)
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  • Mental Illness, Lack of Autonomy, and Physician-Assisted Death.Jukka Varelius - 2015 - In Michael Cholbi & Jukka Varelius (eds.), New Directions in the Ethics of Assisted Suicide and Euthanasia. Cham: Springer Verlag. pp. 59-77.
    In this chapter, I consider the idea that physician-assisted death might come into question in the cases of psychiatric patients who are incapable of making autonomous choices about ending their lives. I maintain that the main arguments for physician-assisted death found in recent medical ethical literature support physician-assisted death in some of those cases. After assessing several possible criticisms of what I have argued, I conclude that the idea that physicianassisted death can be acceptable in some cases of psychiatric patients (...)
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  • Ethics consultation volume at U.S. children's hospitals: A cross-sectional survey.George E. Hardart & Mindy Lipson - 2016 - AJOB Empirical Bioethics 7 (1):64-70.
    Background: There is growing interest in credentialing hospital ethicists. Consult volume is being incorporated into credentialing criteria, although few data supporting this approach are available...
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  • Ethics reflection groups in community health services: an evaluation study.Lillian Lillemoen & Reidar Pedersen - 2015 - BMC Medical Ethics 16 (1):25.
    Systematic ethics support in community health services in Norway is in the initial phase. There are few evaluation studies about the significance of ethics reflection on care. The aim of this study was to evaluate systematic ethics reflection in groups in community health , - from the perspectives of employees participating in the groups, the group facilitators and the service managers. The reflection groups were implemented as part of a research and development project.
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  • Evaluation of Viewpoints of Health Care Professionals on the Role of Ethics Committees and Hospitals in the Resolution of Clinical Ethical Dilemmas Based on Practice Environment.Brian S. Marcus, Jestin N. Carlson, Gajanan G. Hegde, Jennifer Shang & Arvind Venkat - 2016 - HEC Forum 28 (1):35-52.
    We sought to evaluate whether health care professionals’ viewpoints differed on the role of ethics committees and hospitals in the resolution of clinical ethical dilemmas based on practice location. We conducted a survey study from December 21, 2013 to March 15, 2014 of health care professionals at six hospitals. The survey consisted of eight clinical ethics cases followed by statements on whether there was a role for the ethics committee or hospital in their resolution, what that role might be and (...)
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  • Patient involvement in clinical ethics services: from access to participation and membership.Gerald Neitzke - 2009 - Clinical Ethics 4 (3):146-151.
    Ethics consultation is a novel paradigm in European health-care institutions. In this paper, patient involvement in all clinical ethics activities is scrutinized. It is argued that patients should have access to case consultation services via clearly defined access paths. However, the right of both health-care professionals and patients indicates that patients should not always be notified of a consultation. Ethics education, another well-established function of an ethics committee, should equally be available for patients, lay people and hospital staff. Beyond access (...)
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  • Characterisation of organisational issues in paediatric clinical ethics consultation: a qualitative study.D. J. Opel, B. S. Wilfond, D. Brownstein, D. S. Diekema & R. A. Pearlman - 2009 - Journal of Medical Ethics 35 (8):477-482.
    Background: The traditional approach to resolving ethics concerns may not address underlying organisational issues involved in the evolution of these concerns. This represents a missed opportunity to improve quality of care “upstream”. The purpose of this study was to understand better which organisational issues may contribute to ethics concerns. Methods: Directed content analysis was used to review ethics consultation notes from an academic children’s hospital from 1996 to 2006 (N = 71). The analysis utilised 18 categories of organisational issues derived (...)
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  • (1 other version)Hiring a hospital staff clinical ethicist: Creating a formalized behavioral interview model.O. Mokwunye Nneka, A. Brown Virginia, J. Lynch John & G. DeRenzo Evan - 2010 - HEC Forum 22 (1):51-63.
    This paper presents the behavioral interview model that we developed to formalize our hiring practices when we, most recently, needed to hire a new clinical ethicist to join our staff at the Center for Ethics at Washington Hospital Center.
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  • Strangers at the Altar.Ana Iltis - 2021 - American Journal of Bioethics 21 (6):19-22.
    “Outsiders” addressing ethical issues in medicine—Strangers at the Bedside —became “bioethicists.” Bioethicists providing research ethics consultation have been described as “stranger...
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  • Race and Power at the Bedside: Counter Storytelling in Clinical Ethics Consultation.Aleksandra E. Olszewski, Maya Scott, Arika Patneaude, Elliott M. Weiss & Aaron Wightman - 2021 - American Journal of Bioethics 21 (2):77-79.
    Counter storytelling, used in critical race theory and narrative ethics, is a tool used to contradict and expose the oppression in a dominant narrative, by focusing attention on the stories of the...
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  • Medical Students’ Exposure to Ethics Conflicts in Clinical Training: Implications for Timing UME Bioethics Education.S. D. Stites, S. Rodriguez, C. Dudley & A. Fiester - 2020 - HEC Forum 32 (2):85-97.
    While there is significant consensus that undergraduate medical education should include bioethics training, there is widespread debate about how to teach bioethics to medical students. Educators disagree about course methods and approaches, the topics that should be covered, and the effectiveness and metrics for UME ethics training. One issue that has received scant attention is the timing of bioethics education during medical training. The existing literature suggests that most medical ethics education occurs in the pre-clinical years. Follow-up studies indicate that (...)
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  • Do we understand the intervention? What complex intervention research can teach us for the evaluation of clinical ethics support services.Jan Schildmann, Stephan Nadolny, Joschka Haltaufderheide, Marjolein Gysels, Jochen Vollmann & Claudia Bausewein - 2019 - BMC Medical Ethics 20 (1):48.
    Evaluating clinical ethics support services has been hailed as important research task. At the same time, there is considerable debate about how to evaluate CESS appropriately. The criticism, which has been aired, refers to normative as well as empirical aspects of evaluating CESS. In this paper, we argue that a first necessary step for progress is to better understand the intervention in CESS. Tools of complex intervention research methodology may provide relevant means in this respect. In a first step, we (...)
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  • (1 other version)Which model of ethics consultation services best serves its goals? – Experiences from the USA.Eva C. Winkler - 2009 - Ethik in der Medizin 21 (4):309-322.
    In den USA haben sich im Wesentlichen drei verschiedene Organisationsformen klinischer Ethikberatung entwickelt: der einzelne Berater, das große Komitee und das Beratungsteam teilweise mit Rückbindung an ein größeres Komitee. Bislang gibt es jedoch weder empirische Daten noch ein Ergebnis der anfänglichen theoretischen Diskussion, ob es ein favorisiertes Modell für die klinische Ethikberatung geben sollte und welches dieses sei. Dieser Artikel argumentiert, dass die Vorzüge, Nachteile und die Erfolgsfaktoren der verschiedenen Organisationsformen in Abhängigkeit von der Zielsetzung klinischer Ethikdienste (KED) bewertet werden (...)
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  • Ethical difficulties in healthcare: A comparison between physicians and nurses.Cinzia Leuter, Carmen La Cerra, Santina Calisse, Danila Dosa, Cristina Petrucci & Loreto Lancia - 2018 - Nursing Ethics 25 (8):1064-1074.
    Background: Advances in biomedical sciences, technologies and care practices have resulted in an increase in ethical problems and a resulting growth of difficulties encountered by health workers in their professional activity. Objective: The main objective of this study was to analyse knowledge in the ethical field and experience with and the propensity for using ethics consultations by nurses and physicians. Methods: Between March and June 2014, a cross-sectional observational study was conducted on a sample of 351 nurses and 128 physicians (...)
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  • Ethics Consultation Quality Assessment Tool: A Novel Method for Assessing the Quality of Ethics Case Consultations Based on Written Records.Robert A. Pearlman, Mary Beth Foglia, Ellen Fox, Jennifer H. Cohen, Barbara L. Chanko & Kenneth A. Berkowitz - 2016 - American Journal of Bioethics 16 (3):3-14.
    Although ethics consultation is offered as a clinical service in most hospitals in the United States, few valid and practical tools are available to evaluate, ensure, and improve ethics consultation quality. The quality of ethics consultation is important because poor quality ethics consultation can result in ethically inappropriate outcomes for patients, other stakeholders, or the health care system. To promote accountability for the quality of ethics consultation, we developed the Ethics Consultation Quality Assessment Tool. ECQAT enables raters to assess the (...)
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  • The Texas Advanced Directive Law: Unfinished Business.Michael Kapottos & Stuart Youngner - 2015 - American Journal of Bioethics 15 (8):34-38.
    The Texas Advance Directive Act allows physicians and hospitals to overrule patient or family requests for futile care. Purposefully not defining futility, the law leaves its determination in specific cases to an institutional process. While the law has received several criticisms, it does seem to work constructively in the cases that come to the review process. We introduce a new criticism: While the law has been justified by an appeal to professional values such as avoiding harm to patients, avoiding the (...)
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  • Clinical Ethics Consultation: A Need for Evidence.David Magnus - 2015 - American Journal of Bioethics 15 (1):1-2.
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  • Mediation and Recommendations.Autumn Fiester - 2013 - American Journal of Bioethics 13 (2):23-24.
    In their systematic review of the work of the ASBH Core Competencies Update Task Force, Anita Tarzian and ASBH Core Competencies Update Task Force (2013) write, “The ethics facilitation approach do...
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  • Incorporating Ethics Consultations into Public Health Practice.Efthimios Parasidis & Amy L. Fairchild - 2022 - American Journal of Bioethics 22 (4):47-50.
    In target articles for this special issue, Fox et al. report that ethics consultation (EC) practices have not improved significantly since 2000, and question whether the status quo affords patients...
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  • Framework for evaluation research on clinical ethical case interventions: the role of ethics consultants.Joschka Haltaufderheide, Stephan Nadolny, Jochen Vollmann & Jan Schildmann - 2022 - Journal of Medical Ethics 48 (6):401-406.
    Evaluation of clinical ethical case consultations has been discussed as an important research task in recent decades. A rigid framework of evaluation is essential to improve quality of consultations and, thus, quality of patient care. Different approaches to evaluate those services appropriately and to determine adequate empirical endpoints have been proposed. A key challenge is to provide an answer to the question as to which empirical endpoints—and for what reasons—should be considered when evaluating the quality of a service. In this (...)
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