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  1. Stakeholder Views of Nanosilver Linings: Macroethics Education and Automated Text Analysis Through Participatory Governance Role Play in a Workshop Format.Joshua Dempsey, Justin Stamets & Kathleen Eggleson - 2017 - Science and Engineering Ethics 23 (3):913-939.
    The Nanosilver Linings role play case offers participants first-person experience with interpersonal interaction in the context of the wicked problems of emerging technology macroethics. In the fictional scenario, diverse societal stakeholders convene at a town hall meeting to consider whether a nanotechnology-enabled food packaging industry should be offered incentives to establish an operation in their economically struggling Midwestern city. This original creative work was built with a combination of elements, selected for their established pedagogical efficacy and as topical dimensions of (...)
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  • Innovation in Multistakeholder Settings: The Case of a Wicked Issue in Health Care.Edwin Rühli, Sybille Sachs, Ruth Schmitt & Thomas Schneider - 2017 - Journal of Business Ethics 143 (2):289-305.
    In this article, we offer an approach of how participative stakeholder innovation can be evaluated in complex multistakeholder settings that address wicked issues. Based on the principle of mutual value creation, we present an evaluation framework that accounts for the social interaction process during which stakeholders integrate their resources and capabilities to develop innovative products and services. To assess this evaluation framework, we collected multiple data from the case study of the Swiss Cardiovascular Network, which represents a multistakeholder setting related (...)
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  • Harmful Stakeholder Strategies.Jeffrey S. Harrison & Andrew C. Wicks - 2019 - Journal of Business Ethics 169 (3):405-419.
    Stakeholder theory focuses on how more value is created if stakeholder relationships are governed by ethical principles such as integrity, respect, fairness, generosity and inclusiveness. However, it has not adequately addressed strategies that stakeholders perceive as harmful to their interests and how this perception can even lead some stakeholders to view the firm’s strategies as unethical. To fill the void, this paper directly addresses strategies that stakeholders perceive as harmful to their interests, or what we refer to as harmful stakeholder (...)
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  • Corporate Philanthropy Through the Lens of Ethical Subjectivity.Claudia Eger, Graham Miller & Caroline Scarles - 2019 - Journal of Business Ethics 156 (1):141-153.
    The dynamic organisational processes in businesses dilute the boundaries between the individual, organisational, and societal drivers of corporate philanthropy. This creates a complex framework in which charitable project selection occurs. Using the example of European tour operators, this study investigates the mechanisms through which companies invest in charitable projects in overseas destinations. Inextricably linked to this is the increasing contestation by local communities as to how they are able to engage effectively with tourism in order to realise the benefits tourism (...)
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  • Moral Salience and the Role of Goodwill in Firm-Stakeholder Trust Repair.Jill A. Brown, Ann K. Buchholtz & Paul Dunn - 2016 - Business Ethics Quarterly 26 (2):181-199.
    ABSTRACT:Re-establishing trust presents a complex challenge for a firm after it commits corporate misconduct. We introduce a new construct, moral salience, which we define as the extent to which the firm’s behavior is morally noticeable to the stakeholder. Moral salience is a function of both the moral intensity of the firm’s behavior and the relational intensity of the firm-stakeholder psychological contract. We apply this moral salience construct to firm misconduct to develop a model of trust repair that is based on (...)
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  • Agonistic Pluralism and Stakeholder Engagement.Cedric Dawkins - 2015 - Business Ethics Quarterly 25 (1):1-28.
    ABSTRACT:This paper argues that, although stakeholder engagement occurs within the context of power, neither market-centered CSR nor the deliberative model of political CSR adequately addresses the specter of power asymmetries and the inevitability of conflict in stakeholder relations, particularly for powerless stakeholders. Noting that the objective of stakeholder engagement should not be benevolence toward stakeholders, but mechanisms that address power asymmetries such that stakeholders are able to protect their own interests, I present a framework of stakeholder engagement based on agonistic (...)
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  • Managing CSR Stakeholder Engagement: A New Conceptual Framework. [REVIEW]Linda O’Riordan & Jenny Fairbrass - 2014 - Journal of Business Ethics 125 (1):1-25.
    As concepts of corporate social responsibility (CSR) continue to evolve, the predicament facing CSR managers when attempting to balance the differing interests of various stakeholders remains a persistent management challenge. A review of the extensive literature in this field reveals that the conceptualisation of corporate approaches to responsible stakeholder management remains underdeveloped. In particular, CSR practices within the specific context of the pharmaceutical industry, a sector which particularly dramatically depicts the stakeholder management dilemmas faced by business managers, has been under-researched. (...)
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  • Ethical Perceptions of AI in Hiring and Organizational Trust: The Role of Performance Expectancy and Social Influence.Maria Figueroa-Armijos, Brent B. Clark & Serge P. da Motta Veiga - 2023 - Journal of Business Ethics 186 (1):179-197.
    The use of artificial intelligence (AI) in hiring entails vast ethical challenges. As such, using an ethical lens to study this phenomenon is to better understand whether and how AI matters in hiring. In this paper, we examine whether ethical perceptions of using AI in the hiring process influence individuals’ trust in the organizations that use it. Building on the organizational trust model and the unified theory of acceptance and use of technology, we explore whether ethical perceptions are shaped by (...)
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  • Socially responsible consumption in Russia: Testing the theory of planned behavior and the moderating role of trust.Irina Petrovskaya & Fazli Haleem - 2020 - Business Ethics: A European Review 30 (1):38-53.
    Business Ethics: A European Review, EarlyView.
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  • Linking Societal Trust and CEO Compensation.Kiridaran Kanagaretnam, Abdul-Rahman Khokhar & Amin Mawani - 2018 - Journal of Business Ethics 151 (2):295-317.
    We examine the association between societal trust and the levels of CEO compensation and the proportion of equity-based compensation of 897 firm-years from 18 countries over the 2007–2013 period. We find both the levels of CEO compensation as well as the proportion of equity-based compensation to be lower in countries with higher levels of societal trust. This suggests that costly regulations on CEO compensation may not be as necessary in jurisdictions with higher levels of societal trust. We also examine the (...)
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  • Empathy, Connectedness and Organisation.Kathryn Pavlovich & Keiko Krahnke - 2012 - Journal of Business Ethics 105 (1):131-137.
    In this paper, we conceptually explore the role of empathy as a connectedness organising mechanism. We expand ideas underlying positive organisational scholarship and examine leading-edge studies from neuroscience and quantum physics that give support to our claims. The perspective we propose has profound implications regarding how we organise and how we manage. First, we argue that empathy enhances connectedness through the unconscious sharing of neuro-pathways that dissolves the barriers between self and other. This sharing encourages the integration of affective and (...)
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  • An Organizational Capacity for Trustworthiness: A Dynamic Routines Perspective.Robert Hurley - 2023 - Journal of Business Ethics 188 (3):589-601.
    There is an impressive literature on organizational capacities that enable specific types of performance, but no work has been done on whether such capabilities extend to an organizational capacity for trustworthiness (CFT). This paper introduces the notion of a capacity for trustworthiness (CFT) defined as the collective capability of the organization to produce positive signals of trustworthiness to stakeholders. The antecedents to the CFT are bundles of organization routines that enable the firm to manifest trustworthiness and balance attending to both (...)
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  • Trust and Distrust Constructing Unity and Fragmentation of Organisational Culture.Johanna Kujala, Hanna Lehtimäki & Raminta Pučėtaitė - 2016 - Journal of Business Ethics 139 (4):701-716.
    While the coexistence of trust and distrust has been acknowledged in previous literature, the understanding of their connection with organisational culture is limited. This study examines how trust and distrust construct the unity and fragmentation of organisational culture. Productive working relationships can be characterised by high trust, but strong ties and high trust may also account for false organisational unity. This study shows that trust and distrust can co-exist and distrust may even increase trust in particular situations. Moreover, we describe (...)
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  • Sustainable Human Resource Management with Salience of Stakeholders: A Top Management Perspective.Maria Järlström, Essi Saru & Sinikka Vanhala - 2018 - Journal of Business Ethics 152 (3):703-724.
    The present paper analyses how top managers construct the meaning of sustainable human resource management and its responsibility areas and how they identify and prioritize stakeholders in sustainable HRM. The empirical data were collected as part of the Finnish HR Barometer inquiry. A qualitative analysis reveals four dimensions of sustainable HRM: Justice and equality, transparent HR practices, profitability, and employee well-being. It also reveals four broader responsibility areas: Legal and ethical, managerial, social, and economic. Contrary to the prior green HRM (...)
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  • Ethical Leadership and Corporate Social Responsibility in China: A Multilevel Study of Their Effects on Trust and Organizational Citizenship Behavior.Louise Tourigny, Jian Han, Vishwanath V. Baba & Polly Pan - 2019 - Journal of Business Ethics 158 (2):427-440.
    Using multisource data and multilevel analysis, we propose that the ethical stance of supervisors influences subordinates’ perceptions of corporate social responsibility which in turn influences subordinates’ trust in the organization resulting in their taking increased personal social responsibility and engagement in organizational citizenship behaviors oriented toward both the organization and other individuals. Using a multilevel model, we assessed the extent to which ethical leadership and CSR at the work unit level impacts subordinates’ behaviors mediated by organizational trust at the individual (...)
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  • Operationalizing stakeholder theory and prioritizing ethics in MBA programs: The utility of a trust approach.S. Duane Hansen, Matthew Mouritsen, James H. Davis & David Noack - 2019 - Business and Society Review 124 (4):523-541.
    At a time when some are questioning the relevancy of business education in general, others are now asking whether MBA programs should be blamed for society’s declining trust in business and the numerous corporate ethical failures of recent decades. Whether the full blame lies with business schools or not, MBA instructors are actively seeking more effective ways to help students adopt more practical and ethical managerial paradigms. Because trust theory is simple and robust and outlines the basic mental processes that (...)
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  • Transparency and Control in Email Communication: The More the Supervisor is Put in cc the Less Trust is Felt.Tessa Haesevoets, David De Cremer, Leander De Schutter, Jack McGuire, Yu Yang, Xie Jian & Alain Van Hiel - 2019 - Journal of Business Ethics 168 (4):733-753.
    The issue of trust has increasingly attracted attention in the business ethics literature. Our aim is to contribute further to this literature by examining how the use of the carbon copy function in email communication influences felt trust. We develop the argument that the use of cc enhances transparency—representing an important characteristic of workplace ethics—and hence promotes trust. We further argue that a downside of the cc option may be that it can also be experienced as a control mechanism, which (...)
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  • Evidence of an Inverted U–Shaped Relationship between Stakeholder Management Performance Variation and Firm Performance.André O. Laplume, Jeffrey S. Harrison, Zhou Zhang, Xin Yu & Kent Walker - 2022 - Business Ethics Quarterly 32 (2):272-298.
    Empirical research is largely supportive of the assertion of instrumental stakeholder theory that a positive relationship exists between “managing for stakeholders” and firm performance. However, despite considerable debate on the subject, the amount of variation across firm investments in stakeholders (stakeholder management performance) has not been adequately investigated. We address this gap using a sample of more than eighteen thousand firm-level observations over ten years. We find evidence to support an inverted U–shaped relationship between variation in stakeholder management performance and (...)
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  • Stakeholder engagement through empowerment: The case of coffee farmers.Chiara Civera, Simone de Colle & Cecilia Casalegno - 2019 - Business Ethics 28 (2):156-174.
    While most studies on stakeholder engagement focus on high-power stakeholders (typically, employees), limited attention has been devoted to the engagement of low-power stakeholders. These have been defined as vulnerable stakeholders for their low capacity to influence corporations. Our research is framed around the engagement of low-power stakeholders in the coffee industry who are, paradoxically, critical resource providers for the major roasters. Through the case study of Lavazza—the leading Italian roaster—we investigate empowerment actions addressed to smallholder farmers located in Brazil, India, (...)
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  • How Could You be so Gullible? Scams and Over-Trust in Organizations.Hervé Laroche, Véronique Steyer & Christelle Théron - 2019 - Journal of Business Ethics 160 (3):641-656.
    Trust is a key ingredient of business activities. Scams are spectacular betrayals of trust. When the victim is a powerful organization that does not look vulnerable at first sight, we can suspect that this organization has developed an excessive trust, or over-trust. In this article, we take over-trust as the result of the intentional production of gullibility by the scammer. The analysis of a historically famous scam case, the Elf “Great Sniffer Hoax,” suggests that the victim is made gullible by (...)
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  • Publish, Perish, or Salami Slice? Authorship Ethics in an Emerging Field.Matthew T. Bowers, Matthew Katz & Adam G. Pfleegor - 2019 - Journal of Business Ethics 156 (1):189-208.
    Researchers in several academic fields have indicated an increase in academic authorship disputes and the utilization of unethical authorship practices over the past few decades. This trend has been attributed to a variety of factors such as vague authorship guidelines, power disparities between researchers, dissimilar disciplinary and/or journal practices, and a lack of guidance for emerging scholars. As a rapidly emerging academic field, sport management (and its connected sub-fields) maintains the propensity for unclear procedures due to the various departments, schools, (...)
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  • How did They Say That? Ethics Statements and Normative Frameworks at Best Companies to Work For.Kristine F. Hoover & Molly B. Pepper - 2015 - Journal of Business Ethics 131 (3):605-617.
    This empirical study explores aspects of how companies that are positively recognized by their workforce as “Best Companies to Work For” convey the underlying principles of their “trustworthy” culture. The study examines the normative ethical frameworks and affective language utilized in the ethics statements. Although multiple studies have considered normative ethical frameworks in individual ethical decision making, few have considered normative ethical frameworks in organization ethics statements. In addition, this study expands the analysis to include the ethic of care. Of (...)
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  • Digital Trust and Cooperation with an Integrative Digital Social Contract.Livia Levine - 2019 - Journal of Business Ethics 160 (2):393-407.
    I argue for the role of trust and cooperation as part of the foundation of digital commerce by expanding the reach of the Integrative Social Contract Theory of Donaldson and Dunfee. I propose that a digital business community can be a community in the morally relevant ways that Donaldson and Dunfee describe, and that the basic framework of ISCT can apply to the digital business world similarly to its application in the offline business world. I then analyze the roles of (...)
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  • Squeezing Psychological Freedom in Corporate–Community Engagement.Rajiv Maher - 2019 - Journal of Business Ethics 160 (4):1047-1066.
    This article analyses the ethics of how community engagement and dialogue as applied by a mining corporation in Chile led to erosion of the community’s psychological freedom despite being aligned with best practice. This article details how a mining company squeezed the psychological freedom of the community in order to obtain an agreement between the period of 2000 and 2016. The findings focus particularly on a 9-month period between 2015 and 2016 when the company undertook intense community engagement. The article (...)
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  • The Engagement and Disengagement of Heterogeneous Stakeholders: A Relational Practice Perspective on Strategy Development.Verena Bader, Anna-Lisa Schneider, Stephan Kaiser & Georg Loscher - forthcoming - Business and Society.
    In this article, we underscore the importance of stakeholder relationships for research on stakeholder engagement. We do so by integrating a practice-based understanding with the relational view. Based on a revealing case study of a civic engagement process in a large German city, we develop a conceptual framework that explains how relational practices shape stakeholder engagement. We identify three relational practices (i.e., connecting, facilitating, and containing) and their associated outcomes (i.e., implication, solidarization, and distinction), as well as effects on stakeholder (...)
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  • Biometric Technology and Ethics: Beyond Security Applications.Andrea North-Samardzic - 2020 - Journal of Business Ethics 167 (3):433-450.
    Biometric technology was once the purview of security, with face recognition and fingerprint scans used for identification and law enforcement. This is no longer the case; biometrics is increasingly used for commercial and civil applications. Due to the widespread diffusion of biometrics, it is important to address the ethical issues inherent to the development and deployment of the technology. This article explores the burgeoning research on biometrics for non-security purposes and the ethical implications for organizations. This will be achieved by (...)
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  • Harm Reduction, Solidarity, and Social Mobility as Target Functions: A Rortian Approach to Stakeholder Theory.David Weitzner & Yuval Deutsch - 2022 - Journal of Business Ethics 186 (3):479-492.
    Instrumental Stakeholder Theory has begun to suffer from what might be termed “mission drift.” Despite its initial success in creating a foothold for ethics in managerial decision-making, the efficiency arguments which now dominate this research stream have become counterproductive to the original goal of connecting ethics and capitalism. We argue in this paper that the way forward is by re-centering contingency, conversation, and inefficiency in stakeholder theory. To start this process, there needs to be a reckoning of some unintended impacts (...)
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  • Social Responsibility: A New Paradigm of Hospital Governance? [REVIEW]Cristina Brandão, Guilhermina Rego, Ivone Duarte & Rui Nunes - 2013 - Health Care Analysis 21 (4):390-402.
    Changes in modern societies originate the perception that ethical behaviour is essential in organization’s practices especially in the way they deal with aspects such as human rights. These issues are usually under the umbrella of the concept of social responsibility. Recently the Report of the International Bioethics Committee of UNESCO on Social Responsibility and Health has addressed this concept of social responsibility in the context of health care delivery suggesting a new paradigm in hospital governance. The objective of this paper (...)
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  • A Critique of Utilitarian Trust: The Case of the Dutch Insurance Sector.Erik van Rietschoten & Koen van Bommel - 2023 - Journal of Business Ethics 183 (4):1011-1028.
    The organizational trust literature relies strongly on the notion of trust and trustworthiness as a calculative cause-and-effect relationship aimed at assessing the advantages and disadvantages between two actors. This utilitarian notion of trust has been critiqued by studies that highlight _construct inconsistencies_ related to utilitarian trust, which, it is argued, is deficient, incomplete and misleading. Our empirical study of the Dutch insurance sector identifies and categorizes three _process inconsistencies_ that help to explain why the calculation of trust in a utilitarian (...)
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  • The United Nations Global Compact.Andreas Rasche - 2013 - Business and Society 52 (1):6-30.
    This article reviews the interdisciplinary literature on the UN Global Compact. The review identifies three research perspectives, which scholars have used to study the UN Global Compact so far: a historical perspective discussing the Global Compact in the context of UN-business relations, an operational perspective discussing the composition and impact of its participants, as well as a governance perspective discussing the constraints and opportunities of the initiative as an institutionalized arena for addressing global governance gaps. The authors contrast these three (...)
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  • Reciprocity in Firm–Stakeholder Dialog: Timeliness, Valence, Richness, and Topicality.Lite J. Nartey, Witold J. Henisz & Sinziana Dorobantu - 2023 - Journal of Business Ethics 183 (2):429-451.
    Scholars of stakeholder management have long grappled with the question of how to communicate with stakeholders to enhance cooperation and reduce conflict. We build on insights from the literature on stakeholder dialog to highlight the importance of four elements of firm–stakeholder dialog processes: timing, valence, richness, and topicality of firms’ responses to stakeholder engagements. We demonstrate a link between these elements of the firm–stakeholder dialog process and changes in stakeholder cooperation or conflict with the firm, as well as contingent tradeoffs (...)
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  • Trust and the United Nations Global Compact.Dirk Ulrich Gilbert & Michael Behnam - 2013 - Business and Society 52 (1):135-169.
    The United Nations Global Compact (UNGC) is a Global Public Policy Network supporting ten universal principles in the areas of human rights, labor standards, environmental protection, and anticorruption. Networks such as the UNGC are an organizational form with distinct structural properties and specific requirements regarding coordination. Relationships among network partners are typically complex, reciprocal, and trust based. Despite the relevance of trust for a successful coordination of networks, the literature on the UNGC remains relatively silent when it comes to this (...)
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