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  1. Struggling to Stay Engaged During Adversity: A Daily Investigation of Frontline Service Employees’ Job Insecurity and the Moderating Role of Ethical Leader Behavior.Sang-Hoon Lee, Won-Moo Hur & Yuhyung Shin - 2022 - Journal of Business Ethics 184 (1):281-295.
    Drawing on conservation of resources theory, this study examined the moderating role of ethical leader behavior in the effects of daily perceived job insecurity on work outcomes the next day (i.e., work engagement and customer-directed helping) through occupational regret the next morning among frontline service employees working in adverse work situations (i.e., the coronavirus disease pandemic). Using experience sampling method, data were collected from 135 frontline service employees across five consecutive workdays. The results showed that daily perceived job insecurity had (...)
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  • What We Regret Most Are Lost Opportunities: A Theory of Regret Intensity.Keith Markman, Denise Beike & Figen Karadogan - 2009 - Personality and Social Psychology Bulletin 35 (3):385-397.
    A recent theory (Roese & Summerville, 2005) has suggested that regret is intensified by perceptions of future opportunity. In this work, however, it is proposed that feelings of regret are more likely elicited by perceptions of lost opportunity: People regret outcomes that could have been changed in the past but can no longer be changed and for which people experience low psychological closure. Consistent with the lost opportunity principle, Study 1 revealed that regretted experiences in the most commonly regretted life (...)
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  • Counterfactual Thinking and Regulatory Fit.Keith Markman, Matthew McMullen, Ronald Elizaga & Nobuko Mizoguchi - 2006 - Judgment and Decision Making 1 (2):98-107.
    According to regulatory fit theory (Higgins, 2000), when people make decisions with strategies that sustain their regulatory focus orientation, they “feel right” about what they are doing, and this “feeling-right” experience then transfers to subsequent choices, decisions, and evaluations. The present research was designed to link the concept of regulatory fit to functional accounts of counterfactual thinking. In the present study, participants generated counterfactuals about their anagram performance, after which persistence on a second set of anagrams was measured. Under promotion (...)
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