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  1. Mitigating Stakeholder Marginalisation with the Relational Self.Krista Bondy & Aurelie Charles - 2020 - Journal of Business Ethics 165 (1):67-82.
    Stakeholder theory has been an incredibly powerful tool for understanding and improving organisations, and their relationship with other actors in society. That these critical ideas are now accepted within mainstream business is due in no small part to the influence of stakeholder theory. However, improvements to stakeholder engagement through stakeholder theory have tended to help stakeholders who are already somewhat powerful within organisational settings, while those who are less powerful continue to be marginalised and routinely ignored. In this paper, we (...)
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  • Sustainable Human Resource Management with Salience of Stakeholders: A Top Management Perspective.Maria Järlström, Essi Saru & Sinikka Vanhala - 2018 - Journal of Business Ethics 152 (3):703-724.
    The present paper analyses how top managers construct the meaning of sustainable human resource management and its responsibility areas and how they identify and prioritize stakeholders in sustainable HRM. The empirical data were collected as part of the Finnish HR Barometer inquiry. A qualitative analysis reveals four dimensions of sustainable HRM: Justice and equality, transparent HR practices, profitability, and employee well-being. It also reveals four broader responsibility areas: Legal and ethical, managerial, social, and economic. Contrary to the prior green HRM (...)
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  • A Thought and Exercise on Strategic Planning.Kiyoung Kim - 2014 - Chosun Law Institute.
    The strategic planning serves a variety of purposes in organizations, and it can be properly considered vital for the competitive and also rapidly shifting atmosphere and because of innovation in a scope of paradigm. The word "strategy" is conceptually neutral and carries a high potential to be connected with various levels beginning with the persons and levels of varying organizations. It may be pertinent to a person, for example, in preparing for the final exam. It also matters with the politburo (...)
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  • Does Stakeholder Management have a Dark Side?Carmelo Cennamo, Pascual Berrone & Luis R. Gomez-Mejia - 2009 - Journal of Business Ethics 89 (4):491-507.
    This article is a first attempt to line out the conditions under which executives might have a real self-interest in pursuing a broad stakeholder management (SM) orientation to enlarge their power. We suggest that managers have wider latitude of action under an SM approach, even when this is instrumental to financial performance. The causally ambiguity of the performance effects of idiosyncratic relationships with stakeholders not only makes SM strategy difficult for competitors to imitate but also increases managerial discretion. When managers (...)
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  • Analyzing the Essence of Stakeholder Relationships: What do we Need in Addition to Power, Legitimacy, and Urgency? [REVIEW]Päivi Myllykangas, Johanna Kujala & Hanna Lehtimäki - 2010 - Journal of Business Ethics 96 (S1):65-72.
    This article contributes to the body of stakeholder literature by providing an in-depth analysis of the dynamics of stakeholder relationships as a part of change in value creation. The article presents an argument that the stakeholder salience model as a tool for analyzing stakeholder relationships is not sufficient for understanding business value creation. In the recent stakeholder literature, understanding business value creation has become an important theme. Through an analysis of an empirical case, the article shows how the three stakeholder (...)
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  • Green Practices and Customer Evaluations of the Service Experience: The Moderating Roles of External Environmental Factors and Firm Characteristics.Wei Jiang, Liwen Wang & Kevin Zheng Zhou - 2022 - Journal of Business Ethics 183 (1):237-253.
    Given that services differ from goods in terms of intangibility, heterogeneity, and inseparability, customers may evaluate green services differently from how they evaluate green goods. Previous research has investigated customers’ perceptions and purchase decisions regarding green products. However, limited attention has been paid to the impact of green practices on customer evaluations of the service experience as well as important contingencies that bear on this relationship. Drawing on stakeholder theory, our study examines the impact of green practices on customer evaluations (...)
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  • Responding to Diffused Stakeholders on Social Media: Connective Power and Firm Reactions to CSR-Related Twitter Messages.Gregory D. Saxton, Charlotte Ren & Chao Guo - 2020 - Journal of Business Ethics 172 (2):229-252.
    Social media offers a platform for diffused stakeholders to interact with firms—alternatively praising, questioning, and chastising businesses for their CSR performance and seeking to engage in two-way dialogue. In 2014, 163,402 public messages were sent to Fortune 200 firms’ CSR-focused Twitter accounts, each of which was either shared, replied to, “liked,” or ignored by the targeted firm. This paper examines firm reactions to these messages, building a model of firm response to stakeholders that combines the notions of CSR communication and (...)
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  • The Relevance of Nationality and Industry for Stakeholder Salience: An Investigation Through Integrated Reports.Cristina Gianfelici, Andrea Casadei & Federica Cembali - 2018 - Journal of Business Ethics 150 (2):541-558.
    The aim of this research is to investigate the web of business-stakeholder relationships emerging from first integrated reports. Drawn from the stakeholder salience theory, the analysis focuses on some factors that may cause specific stakeholders to be crucial for some organizations and their ability to create value over time. More precisely, findings highlight the importance of industry membership, while entities’ nationality seems not to be a differentiating element. This study contributes to the corporate disclosure literature by analyzing an emerging reporting (...)
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  • Family firms and the interests of non‐family stakeholders: The influence of family managers' affective commitment and family salience in terms of power.María de la Cruz Déniz-Déniz, María Katiuska Cabrera-Suárez & Josefa D. Martín-Santana - 2017 - Business Ethics: A European Review 27 (1):15-28.
    The goal of this research is to analyze the heterogeneity of family firms in the normative attention to their non-family stakeholders. With this aim, we suggest that the psychological process of top family managers in terms of individual affective commitment to their firms is a key variable to explain that heterogeneity. However, we also suggest a moderator effect of the family stakeholder salience in the relationship between the managers' affective commitment to the firm and the establishment of firm goals toward (...)
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  • A case study concerning the strategic plan: V2020 of.Kiyoung Kim - 2013 - Science Journal of Business and Management 1 (4):43-57.
    This paper shows a typical of strategic planning process involving a local university in the transformative society as well as quasi-privatization drive from the government. Chosun University was chosen as an object of this case study, which faces a high demand of environment and challenges. A comprehensive process often undertaken in the strategic change process was applied to this institution, and shows how it initiated the process, conducted a stakeholders analysis, identified the strategic issues and strategies in the vision for (...)
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  • Stakeholder Theory and Social Identity: Rethinking Stakeholder Identification. [REVIEW]Andrew Crane & Trish Ruebottom - 2011 - Journal of Business Ethics 102 (S1):77-87.
    In this article, we propose an adaption to stakeholder theory whereby stakeholders are conceptualized on the basis of their social identity. We begin by offering a critical review of both traditional and more recent developments in stakeholder theory, focusing in particular on the way in which stakeholder categories are identified. By identifying critical weaknesses in the existing approach, as well as important points of strength, we outline an alternative approach that refines our understanding of stakeholders in important ways. To do (...)
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  • Three Elements of Stakeholder Legitimacy.Adele Santana - 2012 - Journal of Business Ethics 105 (2):257-265.
    This paper focuses attention on the stakeholder attribute of legitimacy. Drawing upon institutional and stakeholder theories, I develop a framework of stakeholder legitimacy based on its three aspects—legitimacy of the stakeholder as an entity, legitimacy of the stakeholder’s claim, and legitimacy of the stakeholder’s behavior. I assume that stakeholder legitimacy is socially constructed by management and that each of its three aspects exists in degree in the manager’s perception. I discuss how these aspects interact and change over time, and propose (...)
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  • Towards Understanding Stakeholder Salience Transition and Relational Approach to ‘Better’ Corporate Social Responsibility: A Case for a Proposed Model in Practice.Michael O. Erdiaw-Kwasie, Khorshed Alam & Md Shahiduzzaman - 2017 - Journal of Business Ethics 144 (1):85-101.
    Management and business literature affirm the role played by stakeholders in corporate social responsibility practices as crucial, but what constitutes a true business–society partnership remains relatively unexplored. This paper aims to improve scholarly and management understanding beyond the usual managers’ perceptions on salience attributes, to include how stakeholders can acquire missing attributes to inform a meaningful partnership. In doing this, a model is proposed which conceptualises CSR practices and outcomes within the frameworks of stakeholder salience via empowerment, sustainable corporate social (...)
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  • Secondary Stakeholder Influence on CSR Disclosure: An Application of Stakeholder Salience Theory.Thomas Thijssens, Laury Bollen & Harold Hassink - 2015 - Journal of Business Ethics 132 (4):873-891.
    The aim of this study is to analyse how secondary stakeholders influence managerial decision-making on Corporate Social Responsibility disclosure. Based on stakeholder salience theory, we empirically investigate whether differences in environmental disclosure among companies are systematically related to differences in the level of power, urgency and legitimacy of the environmental non-governmental organisations with which these companies are confronted. Using proprietary archival data for an international sample of 199 large companies, our results suggest that differences in environmental disclosures between companies are (...)
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  • Stakeholder Identification and Salience After 20 Years: Progress, Problems, and Prospects.Logan M. Bryan, Bradley R. Agle, Ronald K. Mitchell & Donna J. Wood - 2021 - Business and Society 60 (1):196-245.
    To contribute to the continuing challenge of explaining how managers identify stakeholders and assess their salience, in this article, we chronicle the history, assess the impact, and evaluate the possibilities opened by Mitchell, Agle, and Wood (MAW-1997). We do so through two types of qualitative analysis, and also through utilizing a quantitative network analysis tool. The first qualitative analysis categorizes the major contributions of the most influential papers succeeding MAW-1997; the second identifies and compares the relevant issues with MAW-1997 at (...)
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  • The Stakeholder Approach: A Sustainability Perspective.Don Clifton & Azlan Amran - 2011 - Journal of Business Ethics 98 (1):121-136.
    This article considers the stakeholder approach (SHA) to organisational management through the lens of what it means for humans to live sustainably on the Earth (that is, for there to be a sustainable world). In particular, the article considers if the SHA, as it is presented in mainstream academic and management literature, is supportive of corporate practices that advance the achievement of a sustainable world. The analysis shows the SHA to have significant failings in this regard when viewed against key (...)
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  • Linking Employee Stakeholders to Environmental Performance: The Role of Proactive Environmental Strategies and Shared Vision.Francisco Javier Lloréns-Montes, Emilio Pablo Díez-de-Castro & Elisa Alt - 2015 - Journal of Business Ethics 128 (1):167-181.
    Drawing on the natural-resource-based view, we propose that employee stakeholder integration is linked to environmental performance through firms’ proactive environmental strategies, and that this link is contingent on shared vision. We tested our model with a cross-country and multi-industry sample. In support of our theory, results revealed that firms’ proactive environmental strategies translated employee stakeholder integration into environmental performance. This relationship was pronounced for high levels of shared vision. Our findings demonstrate that shared vision represents a key condition for advancing (...)
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  • Sustainability and Business in a Complex World.Robbin Derry Terry Porter - 2012 - Business and Society Review 117 (1):33-53.
    ABSTRACTSustainability is a topic of growing importance today in all aspects of organizational life. Businesses and managers are increasingly considering ways to incorporate a balance among economic, ecological, social, and cultural value creation into their business models. At the same time, the world is becoming exponentially more complex. Indeed, complexity theory and thinking are now apparent in academic and practice accounts of sustainability in business, as scholars and practitioners recognize the limitations of traditional reductionist approaches to systemic problems. To date, (...)
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  • Reclaiming Marginalized Stakeholders.Robbin Derry - 2012 - Journal of Business Ethics 111 (2):253-264.
    Within stakeholder literature, much attention has been given to which stakeholders "really count." This article strives to explain why organizational theorists should abandon the pursuit of "Who and What Really Counts" to challenge the assumption of a managerial perspective that defines stakeholder legitimacy. Reflecting on the paucity of employee rights and protections in marginalized work environments, I argue that as organizational researchers, we must recognize and take responsibility for the impact of our research models and visions. By confronting and rethinking (...)
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  • Involving, Countering, and Overlooking Stakeholder Networks in Soft Regulation: Case Study of a Small-to-Medium-Sized Enterprise’s Implementation of SA8000.Katerina Nicolopoulou, Stewart R. Clegg, Ashly H. Pinnington & Manal El Abboubi - 2022 - Business and Society 61 (6):1594-1630.
    To achieve effective stakeholder governance in the context of international social accountability certification requires constructing a network of agreement. In a case study of a small-to-medium-sized enterprise, we examine managers’ attempts at enrolling participants in the supply chain to investigate how they strive to engage these stakeholders. We adopt actor-network theory and sensemaking theory to develop a novel approach to understanding social accountability standards’ certification in stakeholder networks. We argue that the design and operation of any SA standard across a (...)
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  • Stakeholder Salience Revisited: Refining, Redefining, and Refueling an Underdeveloped Conceptual Tool. [REVIEW]Benjamin A. Neville, Simon J. Bell & Gregory J. Whitwell - 2011 - Journal of Business Ethics 102 (3):357-378.
    This article revisits and further develops Mitchell et al.’s (Acad Manag Rev 22(4):853–886, 1997 ) theory of stakeholder identification and salience. Stakeholder salience holds considerable unrealized potential for understanding how organizations may best manage multiple stakeholder relationships. While the salience framework has been cited numerous times, attempts to develop it further have been relatively limited. We begin by reviewing the key contributions of other researchers. We then identify and seek to resolve three residual weaknesses in Mitchell et al.’s ( 1997 (...)
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  • Can You Drink Money? Integrating Organizational Perspective-Taking and Organizational Resilience in a Multi-level Systems Framework for Sustainability Leadership.Gerson Francis Tuazon, Rachel Wolfgramm & Kyle Powys Whyte - 2019 - Journal of Business Ethics 168 (3):469-490.
    Social and environmental shocks associated with freshwater management are inherently tied with the lives and well-being of all global citizens. Thus, exploring key actors’ roles is a critical element of this grand challenge. Utilizing an inductive multiple case study, we explore sustainability leadership and subsequent organizational perspective-taking behaviours initiated by actors within freshwater management in response to the grand challenge. A vibrant inductive model elicited three main themes: identifying conditions for organizational perspective-taking, modifying organizational frames of reference and emergence of (...)
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  • An Institution of Corporate Social Responsibility (CSR) in Multi-National Corporations (MNCs): Form and Implications. [REVIEW]Krista Bondy, Jeremy Moon & Dirk Matten - 2012 - Journal of Business Ethics 111 (2):281-299.
    This article investigates corporate social responsibility (CSR) as an institution within UK multi-national corporations (MNCs). In the context of the literature on the institutionalization of CSR and on critical CSR, it presents two main findings. First, it contributes to the CSR mainstream literature by confirming that CSR has not only become institutionalized in society but that a form of this institution is also present within MNCs. Secondly, it contributes to the critical CSR literature by suggesting that unlike broader notions of (...)
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  • Sources of Stakeholder Salience in the Responsible Investment Movement: Why Do Investors Sign the Principles for Responsible Investment?Arleta A. A. Majoch, Andreas G. F. Hoepner & Tessa Hebb - 2017 - Journal of Business Ethics 140 (4):723-741.
    Since its inception in 2006, the United Nations-backed Principles for Responsible Investment have grown to over 1300 signatories representing over $45 trillion. This growth is not slowing down. In this paper, we argue that there is a set of attributes which make the PRI salient as a stakeholder and its claim to sign the six PRI important to institutional investors. We use Mitchell et al.’s theoretical framework of stakeholder salience, as extended by Gifford. We use as evidence confidential data from (...)
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  • Stakeholder Salience for Small Businesses: A Social Proximity Perspective.Merja Lähdesmäki, Marjo Siltaoja & Laura J. Spence - 2019 - Journal of Business Ethics 158 (2):373-385.
    This paper advances stakeholder salience theory from the viewpoint of small businesses. It is argued that the stakeholder salience process for small businesses is influenced by their local embeddedness, captured by the idea of social proximity, and characterised by multiple relationships that the owner-manager and stakeholders share beyond the business context. It is further stated that the ethics of care is a valuable ethical lens through which to understand social proximity in small businesses. The contribution of the study conceptualises how (...)
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  • Unpacking Functional Experience Complementarities in Senior Leaders’ Influences on CSR Strategy: A CEO–Top Management Team Approach.Marko Reimer, Sebastiaan Van Doorn & Mariano L. M. Heyden - 2018 - Journal of Business Ethics 151 (4):977-995.
    In this study, we examine the influence of senior leadership on firms’ corporate social responsibility. We integrate upper echelons research that has investigated either the influence of the CEO or the top management team on CSR. We contend that functional experience complementarity between CEOs and TMTs in formulating and implementing CSR strategy may underlie differentiated strategies in CSR. We find that when CEOs who have predominant experience in output functions are complemented by TMTs with a lower proportion of members who (...)
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  • Speaking Truth to Power: Twitter Reactions to the Panama Papers.Dean Neu, Gregory Saxton, Jeffery Everett & Abu Rahaman Shiraz - 2018 - Journal of Business Ethics 162 (2):473-485.
    The current study examines the micro-linguistic details of Twitter responses to the whistleblower-initiated publication of the Panama Papers. The leaked documents contained the micro-details of tax avoidance, tax evasion, and wealth accumulation schemes used by business elites, politicians, and government bureaucrats. The public release of the documents on April 4, 2016 resulted in a groundswell of Twitter and other social media activity throughout the world, including 161,036 Spanish-language tweets in the subsequent 5-month period. The findings illustrate that the responses were (...)
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  • In Pursuit of a ‘Single Source of Truth’: from Threatened Legitimacy to Integrated Reporting.Cornelia Beck, John Dumay & Geoffrey Frost - 2017 - Journal of Business Ethics 141 (1):191-205.
    This paper explores one organisation’s journey into non-financial reporting, initially motivated by a crisis in public confidence that threatened the organisation’s legitimacy to the present with the organisation embracing integrated reporting. The organisation’s journey is framed through a legitimation lens and is illustrated by aligning internal reflections with external outputs guided by predominant paradigms of good practice, such as the GRI guidelines and more recently integrated reporting 〈IR〉. We find that the organisation’s relationship with external guidelines has evolved from pragmatic (...)
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  • Investigating the Dynamics of Stakeholder Salience: What Happens When the Institutional Change Process Unfolds?Shahzad Khurram & Sandra Charreire Petit - 2017 - Journal of Business Ethics 143 (3):485-515.
    Using data collected through semi-structured open-ended interviews and archival material, we examined the transience of stakeholders’ salience in the organisational field going through institutional change process. We found strong support for the dominant institutional logic-stakeholder salience relationship. More importantly, the results of our study reveal that changes in stakeholders’ salience are directly related to changes in stakeholders’ attributes. Moreover, we uncover mutual associations among various types of salience attributes and show that the degree of mutual association of various types of (...)
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  • From Rationality to Emotionally Embedded Relations: Envy as a Signal of Power in Stakeholder Relations.Marjo Siltaoja & Merja Lähdesmäki - 2015 - Journal of Business Ethics 128 (4):837-850.
    Although stakeholder salience theory has received a great deal of scholarly attention in the business ethics and management literature, the theory has been criticized for overemphasizing rationality in managerial perceptions. We argue that it is important to better understand what socially constructed emotions signal in business relations, and we posit the role of envy as a discursive resource used to signal and construct the asymmetrical power relations between small business owner–managers and their stakeholders. Our study is based on a qualitative (...)
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  • Unpacking Functional Experience Complementarities in Senior Leaders’ Influences on CSR Strategy: A CEO–Top Management Team Approach.Mariano Heyden, Sebastiaan Doorn & Marko Reimer - 2018 - Journal of Business Ethics 151 (4):977-995.
    In this study, we examine the influence of senior leadership on firms’ corporate social responsibility. We integrate upper echelons research that has investigated either the influence of the CEO or the top management team on CSR. We contend that functional experience complementarity between CEOs and TMTs in formulating and implementing CSR strategy may underlie differentiated strategies in CSR. We find that when CEOs who have predominant experience in output functions are complemented by TMTs with a lower proportion of members who (...)
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  • Sustainability and Business in a Complex World.Terry Porter & Robbin Derry - 2012 - Business and Society Review 117 (1):33-53.
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  • The Role of Dynamics in Stakeholder Thinking.Duane Windsor - 2010 - Journal of Business Ethics 96 (S1):79-87.
    Dynamics concerns the process of change in variable conditions through time at any level of analysis. Various important issues or topics in stakeholder theory and practice involve consideration of change over time and thus unavoidably involve dynamics. While dynamics has received explicit recognition in stakeholder literature, dynamic analysis remains partly tacit and suffused through the literature. One reason is that dynamics remains difficult to model even in economics. This article provides a basic orientation to stakeholder dynamics as a key conceptual (...)
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  • Perceived corporate social responsibility and pro-environmental behaviour: Insights from business schools of Peshawar, Pakistan.Sana Tariq, Mohammad Sohail Yunis, Shandana Shoaib, Fahad Abdullah & Shah Wali Khan - 2022 - Frontiers in Psychology 13.
    Corporate Social Responsibility and environmental sustainability have become urgent concerns for contemporary businesses. This study focuses on the interplay between corporate social responsibility perceptions and pro-environmental behaviour in response to experts’ call for research on the micro-foundations of corporate social responsibility. In addition, it reveals the mechanism underpinning how perceived CSR shapes pro-environmental behaviour in an understudied developing context. Empirically, a qualitative multiple-case research design is utilised by selecting three business schools from Peshawar, Pakistan. Fourteen semi-structured interviews were conducted with (...)
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  • Profit or legitimacy? What drives firms to prioritize social stakeholders?Xiaoya Liang & Lihua Wang - 2017 - Asian Journal of Business Ethics 6 (1):57-79.
    This study questions the assumption that firms always prioritize economic stakeholders over social stakeholders. An examination of 468 Chinese private firms reveals three important conditions driving firms to prioritize social stakeholders over economic stakeholders. First, the percentage of family ownership increases the likelihood of social stakeholder priority up to a point, after which further increase in the percentage of family ownership decreases the likelihood of social stakeholder priority. Firms planning initial public offerings and smaller firms are more likely to prioritize (...)
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  • A ‘Names-and-Faces Approach’ to Stakeholder Identification and Salience: A Matter of Status.Elise Perrault - 2017 - Journal of Business Ethics 146 (1):25-38.
    Despite its increasing popularity across management disciplines, stakeholder theory holds an important shortcoming in terms of its guidance for understanding the heterogeneity of stakeholder interests, claims, and behavior toward firms. Specifically, scholars note the inadequacy of generic categories of stakeholders in providing a realistic portrait of the groups and individuals that interact with the firm, opening the theory to much criticism for a ‘simplistic’ and ‘meaningless’ stakeholder concept. In face of this challenge, recent research is pointing to social identity as (...)
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  • Engaging Fringe Stakeholders in Business and Society Research: Applying Visual Participatory Research Methods.Judy N. Muthuri & Lauren McCarthy - 2018 - Business and Society 57 (1):131-173.
    Business and society researchers, as well as practitioners, have been critiqued for ignoring those with less voice and power often referred to as “fringe stakeholders.” Existing methods used in B&S research often fail to address issues of meaningful participation, voice and power, especially in developing countries. In this article, we stress the utility of visual participatory research methods in B&S research to fill this gap. Through a case study on engaging Ghanaian cocoa farmers on gender inequality issues, we explore how (...)
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  • The Paradox and Constraints of Legitimacy.Karan Sonpar, Federica Pazzaglia & Jurgita Kornijenko - 2010 - Journal of Business Ethics 95 (1):1 - 21.
    This article contributes to the literature on legitimacy by highlighting its paradox and constraints. While an optimal level of legitimacy-seeking behaviours may be necessary for organizational effectiveness, an excessive focus on legitimacy may lead to stakeholder mismanagement and have the opposite effect. These insights emerged from a longitudinal qualitative study of large-scale changes in public-sector health care in a Canadian province (1994-2002). In 1994, subordinate health care organizations underwent government-driven reforms to promote market-based logics of efficiency and cost reduction. Initial (...)
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