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  1. The paradoxical transparency of opaque machine learning.Felix Tun Han Lo - forthcoming - AI and Society:1-13.
    This paper examines the paradoxical transparency involved in training machine-learning models. Existing literature typically critiques the opacity of machine-learning models such as neural networks or collaborative filtering, a type of critique that parallels the black-box critique in technology studies. Accordingly, people in power may leverage the models’ opacity to justify a biased result without subjecting the technical operations to public scrutiny, in what Dan McQuillan metaphorically depicts as an “algorithmic state of exception”. This paper attempts to differentiate the black-box abstraction (...)
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  • Keeping the organization in the loop: a socio-technical extension of human-centered artificial intelligence.Thomas Herrmann & Sabine Pfeiffer - forthcoming - AI and Society:1-20.
    The human-centered AI approach posits a future in which the work done by humans and machines will become ever more interactive and integrated. This article takes human-centered AI one step further. It argues that the integration of human and machine intelligence is achievable only if human organizations—not just individual human workers—are kept “in the loop.” We support this argument with evidence of two case studies in the area of predictive maintenance, by which we show how organizational practices are needed and (...)
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  • Artificial intelligence and work: a critical review of recent research from the social sciences.Jean-Philippe Deranty & Thomas Corbin - forthcoming - AI and Society:1-17.
    This review seeks to present a comprehensive picture of recent discussions in the social sciences of the anticipated impact of AI on the world of work. Issues covered include: technological unemployment, algorithmic management, platform work and the politics of AI work. The review identifies the major disciplinary and methodological perspectives on AI’s impact on work, and the obstacles they face in making predictions. Two parameters influencing the development and deployment of AI in the economy are highlighted: the capitalist imperative and (...)
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  • Applying ethics to AI in the workplace: the design of a scorecard for Australian workplace health and safety.Andreas Cebulla, Zygmunt Szpak, Catherine Howell, Genevieve Knight & Sazzad Hussain - 2023 - AI and Society 38 (2):919-935.
    Artificial Intelligence (AI) is taking centre stage in economic growth and business operations alike. Public discourse about the practical and ethical implications of AI has mainly focussed on the societal level. There is an emerging knowledge base on AI risks to human rights around data security and privacy concerns. A separate strand of work has highlighted the stresses of working in the gig economy. This prevailing focus on human rights and gig impacts has been at the expense of a closer (...)
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  • A Capability Approach to worker dignity under Algorithmic Management.Mieke Boon, Giedo Jansen, Jeroen Meijerink & Laura Lamers - 2022 - Ethics and Information Technology 24 (1).
    This paper proposes a conceptual framework to study and evaluate the impact of ‘Algorithmic Management’ (AM) on worker dignity. While the literature on AM addresses many concerns that relate to the dignity of workers, a shared understanding of what worker dignity means, and a framework to study it, in the context of software algorithms at work is lacking. We advance a conceptual framework based on a Capability Approach (CA) as a route to understanding worker dignity under AM. This paper contributes (...)
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  • The Ethics of AI in Human Resources.Evgeni Aizenberg & Matthew J. Dennis - 2022 - Ethics and Information Technology 24 (3):1-3.
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  • Cornelius Castoriadis’ agonistic theory of the future of work at Amazon Mechanical Turk.Tim Christiaens - 2024 - Distinktion: Journal of Social Theory 1 (1):1-20.
    Digital innovations are rapidly changing the contemporary workplace. Big Tech companies marketing algorithmic management increasingly decide on the Future of Work. Political responses, however, often focus on managing the impact of these technologies on workers. They leave the question of how these technologies are designed or how workers can determine their own futures unanswered. This approach risks surrendering the Future of Work debate to techno-determinist imaginaries aligned with corporate interests. Using Cornelius Castoriadis’ early writings on worker struggles in French Tayloristic (...)
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