Cognition in work teams has been predominantly understood and explained in terms of shared cognition with a focus on the similarity of static knowledge structures across individual team members. Inspired by the current zeitgeist in cognitive science, as well as by empirical data and pragmatic concerns, we offer an alternative theory of team cognition. Interactive Team Cognition (ITC) theory posits that (1) team cognition is an activity, not a property or a product; (2) team cognition should be measured and studied (...) at the team level; and (3) team cognition is inextricably tied to context. There are implications of ITC for theory building, modeling, measurement, and applications that make teams more effective performers. (shrink)

Psychologists investigating dreams in non-Western cultures have generally not considered the meanings of dreams within the unique meaning-structure of the person in his or her societal context. The study was concerned with explicating the indigenous system of dream interpretation of the Xhosa-speaking people, as revealed by acknowledged dream experts, and elaborating upon the life-world of the participants. Fifty dreams and their interpretations were collected from participants, who were traditional healers and their clients. A phenomenological methodology was adopted in explicating the (...) data. Themes explicated included : the physiognomy of the dreamer's life-world as revealed by significant dreams, the interpretation of significant dreams as revealed through action, and human bodiliness as revealed in dream interpretations. The participants' approach to dreams is not based upon an explicit theory, but upon an immediate and pathic understanding of the dream phenomenon. The understanding is based upon the interpreter's concrete understanding of the life-world, which includes the possibility of cosmic integration and continuity between personal and trans-personal realms of being. (shrink)

To improve how we envision knowledge, we must improve our ability to see knowledge in everyday life. That is, visualization is concerned not only with displaying facts and theories, but also with finding ways to express and relate tacit understanding. Such knowledge, although often referred to as "common," is not necessarily shared and may be distributed socially in choreographies for working together—in the manner that a chef and a maitre d’hôtel, who obviously possess very different skills, coordinate their work. Furthermore, (...) non-verbal concepts cannot in principle be inventoried. Reifying practical knowledge is not a process of converting the implicit into the explicit, but pointing to what we know, showing its manifestations in our everyday life. To this end, I illustrate the study and reification of practical knowledge by examining the activities of a scientific expedition in the Canadian Arctic—a group of scientists preparing for a mission to Mars. (shrink)

Drawing on theories of social exchange and social information processing, we examined whether the influence of psychological contract breach on in-role performance and organization-directed citizenship behavior (OCBO) depends work group climate levels, specifically procedural justice climate and power distance climate. The findings supported our hypothesis that psychological contract breach exhibits a stronger influence on in-role performance and OCBO among members of units with favorable procedural justice climates. Support for a hypothesized moderating role of power distance climate was less conclusive. We (...) discuss the implications of our model and findings for theories of employee-organization relationships and practice. (shrink)

In the course of our educational life we are introduced to various subject areas, each with its specific way of representing knowledge. The challenge for the learner is to be able to think in ways that are supported by, and match, the representational format. A fundamental question for the science of learning concerns how this is achieved. In this thesis, it will be argued that by observing individuals collaboratively constructing their own graphic representations in a subject area that is new (...) to them, it is possible to gain insight into this process. In the LUMES Master program, students are introduced to systems thinking and the method of creating Causal Loop Diagrams and interactive computer models for analyzing and solving complex problems. They learn how to use the terminology, symbols and methods of a specific semiotic domain. The research questions guiding the analysis of the empirical data concern how interacting with systems thinking tools affect students in the process of collaboratively analyzing and modeling complex problems, and how cognitive and semiotic resources are used in this process. The study provides a conceptual lens with which to discuss and perceive the complexity of learning to express knowledge with new representational tools: both its visual and spatial formalism and the related terminology. Three theoretical perspectives are applied: the socio-cultural perspective, the social semiotic, and the constructivist perspective. The sociocultural perspective is applied to emphasize the use of tools as a part of human learning. It puts focus on the mediating roles of language and other tools in a social context, which is in many ways connected to the social semiotic perspective. To view systems thinking and System Dynamics as a semiotic domain accentuates the use of specific terminology, symbols and gestures to express understanding. Furthermore, the constructivist perspective is used to put focus on the role of individual cognitive abilities and prior knowledge. Three empirical studies provide detailed analyses of video-recorded collaborative work in System Dynamics education. The case studies show how individual cognitive abilities together with language, gesture and the visual representations are used as integrated resources to express understanding of a problem and its solution. (shrink)

Recent social theory has departed from methodological individualism’s explanation of action according to the motives and dispositions of human individuals in favor of explanation in terms of broader agencies consisting of both human and nonhuman elements described as cyborgs, actor-networks, extended agencies, or distributed cognition. This paper proposes that moral responsibility for action also be vested in extended agencies. It advances a consequentialist view of responsibility that takes moral responsibility to be a species of causal responsibility, and it answers objections (...) that might be raised on the basis of intentions and deserts. (shrink)

The models used in social simulation to date have mostly been very simplistic cognitively, with little attention paid to the details of individual cognition. This work proposes a more cognitively realistic approach to social simulation. It begins with a model created by Gilbert (1997) for capturing the growth of academic science. Gilbert’s model, which was equation-based, is replaced here by an agent-based model, with the cognitive architecture CLARION providing greater cognitive realism. Using this cognitive agent model, results comparable to previous (...) simulations and to human data are obtained. It is found that while different cognitive settings may affect the aggregate number of scientific articles produced, they do not generally lead to different distributions of number of articles per author. The paper concludes with a discussion of the correspondence between our model and the constructivist view of academic science. It is argued that using more cognitively realistic models in simulations may lead to novel insights. (shrink)

This is a study of how ambiguous identities are interactionally managed in network marketing discourse. Network marketing, as an enterprise `using' friendship to promote products, has been notorious for its exploitative use of interpersonal meaning. In this study, the interactions between supervisors and subordinates in network marketing firms have been studied and their relationship was found to be ambiguous and conflicting. On the one hand, they are `friends' because of the strong emphasis on rapport and harmony in the philosophy of (...) network marketing; on the other hand, the supervisors have to regulate their downlines, which unfortunately lacks the legitimacy found in traditional business firms, as neither of them is an employee of their company. These ambiguous and conflicting identities motivate the participants to mobilize pertinent identities so as to manage conflicts, justify themselves and resume control. Previous research has shown that identities are both interactionally and retrospectively constructed. This study adds to our understanding that identities are not only products of interactions but that they are also interactional resources, which can be mobilized by participants to achieve their goals, although the identity mobilization does not always result in harmony owing to the inherent incompatiblity of the identities invoked. Implications for identity formation in contemporary firms are also drawn. (shrink)

Starting from the assumption that the ability to see patterns and thus abstract from actual events and properties of specific objects is universal, the article reviews different conceptualizations of and attitudes toward the terms ‘theory’ and ‘model’, identifying two co-existing and opposing tendencies: the love for details and the attraction to generalizations that can cover a wide range of phenomena. Using as a backdrop seven theses here reproduced in the Appendix, the article also examines the implications of taking the notion (...) of interaction as primary in the analysis of language and culture. Such implications involve the need to identify useful units of analysis and evaluative measures for competing theories and models. (shrink)