Is our case strong enough to go to trial? Will interest rates go up? Can I trust this person? Such questions - and the judgments required to answer them - are woven into the fabric of everyday experience. This book, first published in 2002, examines how people make such judgments. The study of human judgment was transformed in the 1970s, when Kahneman and Tversky introduced their 'heuristics and biases' approach and challenged the dominance of strictly rational models. Their work highlighted (...) the reflexive mental operations used to make complex problems manageable and illuminated how the same processes can lead to both accurate and dangerously flawed judgments. The heuristics and biases framework generated a torrent of influential research in psychology - research that reverberated widely and affected scholarship in economics, law, medicine, management, and political science. This book compiles the most influential research in the heuristics and biases tradition since the initial collection of 1982. (shrink)

A general two-stage theory of human inference is proposed. A distinction is drawn between heuristic processes which select items of task information as ‘relevant’, and analytic processes which operate on the selected items to generate inferences or judgements. These two stages are illustrated in a selective review of work on both deductive and statistical reasoning. Factors identified as contributing to heuristic selection include perceptual salience, linguistic suppositions and semantic associations. Analytic processes are considered to be context dependent: people reason from (...) experience, not from inference rules. The paper includes discussion of the theory in comparison with other contemporary theories of human inference, and in relation to the current debate about human rationality. (shrink)