This article presents an investigation of the organization and structures of talk-in-interaction over mobile phone. The analysis is based upon naturally occurring data consisting of a corpus of calls recorded during everyday activities of a young adult. Using these data we reveal a range of sequential phenomena associated with mobile phone usage. Established conversation analytic work on landline telephone conversation is used in order to build a comparative analysis of how actions such as openings, caller–called identity management, and topic introduction (...) are accomplished in mobile vs landline telephone conversation. We first show that, far from revolutionizing the organization of telephone conversation, mobile phone talk retains many of the norms associated with landline phone talk. Subsequently, focusing on those modifications that are identifiable in our data, we show how these are related to aspects of the communicative affordances of mobile phones, orientations to which are observable in the talk of participants in mobile phone conversation. (shrink)

This article builds on a range of work analysing interactive properties of text-based technologically mediated communication which has revealed its deeply interactive properties. Based on a corpus of 1250 SMS text messages, it examines in detail the sequential organization revealed in extended series of text exchanges. Adopting methods and findings from conversation analysis, the study looks at the internal construction of texts as interactive artefacts, focusing on the production of both single-unit and multi-unit messages, and analyses how participants construct exchanges (...) that show both similarities and differences with sequential organization in verbal conversation. (shrink)

Conversation analytical methodology was used to specify the new opening practices in Finnish mobile call openings, which differ systematically from Finnish landline call openings. Since the responses to a mobile call orient to the summons identifying the caller, answers have changed and diversified. A known caller is greeted. The self-identification opening that was canonical in Finnish landline calls is mainly used for answering unknown callers, while channel-opener openings involve orientation to ongoing mutual business between the speakers. Some of these changes (...) reflect real-time coordination of the social action that the mobility of mobile phones enables. In all, the adoption of new ways of answering a call shows that people orient themselves to affordances that new technologies allow them. Mobile phone communication opens a salient new area both for the analysis of talk-ininteraction itself and also for understanding communicative behaviour in the era of ubiquitous information technology. (shrink)