New approaches in the design of information technologies for work practices are drawing upon theories from sociology, anthropology, and social philosophy. Under the labels of Computer-Supported Cooperative Work and Participatory Design, work is done to "neturn" to design insights gained in the social study of the use of technological artifacts. Aftera brief introduction of these developments, the article zooms in on those authors for whom "better" technologies refer to hopes for more democratic and more worker-oriented workplaces. How do these approaches (...) conceptualize "humans, " "machines, " and their interrelation in work practices? The conceptual engine which generates the analytical and political power of this approach, I argue, thrives upon the assertion of an ontological difference between the realms of "technology" and "human work. " What are the consequences of such conceptualizations for design? How do different ways of depicting "technology" and "work practice" yield different politics of technology? (shrink)

This ambitious book by one of the most original and provocative thinkers in science studies offers a sophisticated new understanding of the nature of scientific, mathematical, and engineering practice and the production of scientific knowledge. Andrew Pickering offers a new approach to the unpredictable nature of change in science, taking into account the extraordinary number of factors—social, technological, conceptual, and natural—that interact to affect the creation of scientific knowledge. In his view, machines, instruments, facts, theories, conceptual and mathematical structures, disciplined (...) practices, and human beings are in constantly shifting relationships with one another—"mangled" together in unforeseeable ways that are shaped by the contingencies of culture, time, and place. Situating material as well as human agency in their larger cultural context, Pickering uses case studies to show how this picture of the open, changeable nature of science advances a richer understanding of scientific work both past and present. Pickering examines in detail the building of the bubble chamber in particle physics, the search for the quark, the construction of the quarternion system in mathematics, and the introduction of computer-controlled machine tools in industry. He uses these examples to address the most basic elements of scientific practice—the development of experimental apparatus, the production of facts, the development of theory, and the interrelation of machines and social organization. (shrink)

Formal tools are attributed central roles in organizing work within many modern workplaces. How should one comprehend the power of these tools? Taking the medical record as an example, this article builds on recent calls to overcome the dichotomy between the formal and the informal and proposes an understanding of the generative power of such tools that does not attribute mythical capacities to either tool or human work. To do so, it is important to look both at the history offormal (...) tools and to their real-time use in concrete work practices. These steps toward a sociology of the formal are crucial for a more comprehensive understanding and evaluation offormal systems in practice. (shrink)