Artificial intelligence is increasingly inputting into various human resource management functions, such as sourcing job applicants and selecting staff, allocating work, and offering personalized career coaching. While the use of AI for such tasks can offer many benefits, evidence suggests that without careful and deliberate implementation its use also has the potential to generate significant harms. This raises several ethical concerns regarding the appropriateness of AI deployment to domains such as HRM, which directly deal with managing sometimes sensitive aspects of (...) individuals’ employment lifecycles. However, research at the intersection of HRM and technology continues to largely center on examining what AI can be used for, rather than focusing on the salient factors relevant to its ethical use and examining how to effectively engage human workers in its use. Conversely, the ethical AI literature offers excellent guiding principles for AI implementation broadly, but there remains much scope to explore how these principles can be enacted in specific contexts-of-use. By drawing on ethical AI and task-technology fit literature, this paper constructs a decision-making framework to support the ethical deployment of AI for HRM and guide determinations of the optimal mix of human and machine involvement for different HRM tasks. Doing so supports the deployment of AI for the betterment of work and workers and generates both scholarly and practical outcomes. (shrink)

Human excellences such as intelligence, morality, and consciousness are investigated by philosophers as well as artificial intelligence researchers. One excellence that has not been widely discussed by AI researchers is practical wisdom, the highest human excellence, or the highest, seventh, stage in Dreyfus’s model of skill acquisition. In this paper, I explain why artificial wisdom matters and how artificial wisdom is possible (in principle and in practice) by responding to two philosophical challenges to building artificial wisdom systems. The result is (...) a conceptual framework that guides future research on creating artificial wisdom. (shrink)

Different people have different perceptions about artificial intelligence (AI). It is extremely important to bring together all the alternative frames of thinking—from the various communities of developers, researchers, business leaders, policymakers, and citizens—to properly start acknowledging AI. This article highlights the ‘fruitful collaboration’ that sociology and AI could develop in both social and technical terms. We discuss how biases and unfairness are among the major challenges to be addressed in such a sociotechnical perspective. First, as intelligent machines reveal their nature (...) of ‘magnifying glasses’ in the automation of existing inequalities, we show how the AI technical community is calling for transparency and explainability, accountability and contestability. Not to be considered as panaceas, they all contribute to ensuring human control in novel practices that include requirement, design and development methodologies for a fairer AI. Second, we elaborate on the mounting attention for technological narratives as technology is recognized as a social practice within a specific institutional context. Not only do narratives reflect organizing visions for society, but they also are a tangible sign of the traditional lines of social, economic, and political inequalities. We conclude with a call for a diverse approach within the AI community and a richer knowledge about narratives as they help in better addressing future technical developments, public debate, and policy. AI practice is interdisciplinary by nature and it will benefit from a socio-technical perspective. (shrink)

Expanding the debate about empathy with human beings, animals, or fictional characters to include human-robot relationships, this paper proposes two different perspectives from which to assess the scope and limits of empathy with robots: the first is epistemological, while the second is normative. The epistemological approach helps us to clarify whether we can empathize with artificial intelligence or, more precisely, with social robots. The main puzzle here concerns, among other things, exactly what it is that we empathize with if robots (...) do not have emotions or beliefs, since they do not have a consciousness in an elaborate sense. However, by comparing robots with fictional characters, the paper shows that we can still empathize with robots and that many of the existing accounts of empathy and mindreading are compatible with such a view. By so doing, the paper focuses on the significance of perspective-taking and claims that we also ascribe to robots something like a perspectival experience. The normative approach examines the moral impact of empathizing with robots. In this regard, the paper critically discusses three possible responses: strategic, anti-barbarizational, and pragmatist. The latter position is defended by stressing that we are increasingly compelled to interact with robots in a shared world and that to take robots into our moral consideration should be seen as an integral part of our self- and other-understanding. (shrink)

Deepening and digging into the social side of AI is a novel but emerging requirement within the AI community. Future research should invest in an “AI for people”, going beyond the undoubtedly much-needed efforts into ethics, explainability and responsible AI. The article addresses this challenge by problematizing the discussion around AI shifting the attention to individuals and their awareness, knowledge and emotional response to AI. First, we outline our main argument relative to the need for a socio-technical perspective in the (...) study of AI social implications. Then, we illustrate the main existing narratives of hopes and fears associated with AI and robots. As building blocks of broader “sociotechnical imaginaries”, narratives are powerful tools that shape how society sees, interprets and organizes technology. An original empirical study within the University of Bologna collects the data to examine the levels of awareness, knowledge and emotional response towards AI, revealing interesting insights to be carried on in future research. Replete with exaggerations, both utopian and dystopian narratives are analysed with respect to some relevant socio-demographic variables (gender, generation and competence). Finally, focusing on two issues—the state of AI anxiety and the point of view of non-experts—opens the floor to problematizing the discourse around AI, sustaining the need for a sociological perspective in the field of AI and discussing future comparative research. (shrink)

Artificial intelligence receives attention in media as well as in academe and business. In media coverage and reporting, AI is predominantly described in contrasted terms, either as the ultimate solution to all human problems or the ultimate threat to all human existence. In academe, the focus of computer scientists is on developing systems that function, whereas philosophy scholars theorize about the implications of this functionality for human life. In the interface between technology and philosophy there is, however, one imperative aspect (...) of AI yet to be articulated: how do intelligent systems make inferences? We use the overarching concept “Artificial Intelligent Behaviour” which would include both cognition/processing and judgment/behaviour. We argue that due to the complexity and opacity of artificial inference, one needs to initiate systematic empirical studies of artificial intelligent behavior similar to what has previously been done to study human cognition, judgment and decision making. This will provide valid knowledge, outside of what current computer science methods can offer, about the judgments and decisions made by intelligent systems. Moreover, outside academe—in the public as well as the private sector—expertise in epistemology, critical thinking and reasoning are crucial to ensure human oversight of the artificial intelligent judgments and decisions that are made, because only competent human insight into AI-inference processes will ensure accountability. Such insights require systematic studies of AI-behaviour founded on the natural sciences and philosophy, as well as the employment of methodologies from the cognitive and behavioral sciences. (shrink)

The aim of this exploratory paper is to review an under-appreciated parallel between group agency and artificial intelligence. As both phenomena involve non-human goal-directed agents that can make a difference to the social world, they raise some similar moral and regulatory challenges, which require us to rethink some of our anthropocentric moral assumptions. Are humans always responsible for those entities’ actions, or could the entities bear responsibility themselves? Could the entities engage in normative reasoning? Could they even have rights and (...) a moral status? I will tentatively defend the (increasingly widely held) view that, under certain conditions, artificial intelligent systems, like corporate entities, might qualify as responsible moral agents and as holders of limited rights and legal personhood. I will further suggest that regulators should permit the use of autonomous artificial systems in high-stakes settings only if they are engineered to function as moral (not just intentional) agents and/or there is some liability-transfer arrangement in place. I will finally raise the possibility that if artificial systems ever became phenomenally conscious, there might be a case for extending a stronger moral status to them, but argue that, as of now, this remains very hypothetical. (shrink)

Airline pilots are attributed ultimate responsibility and final authority over their aircraft to ensure the safety and well-being of all its occupants. Yet, with the advent of automation technologies, a dissonance has emerged in that pilots have lost their actual decision-making authority as well as their ability to act in an adequate fashion towards meeting their responsibilities when unexpected circumstances or emergencies occur. Across the literature in human factor studies, we show how automated algorithmic technologies have wrestled control away from (...) airline pilots. The inter-related ethical and pragmatic consequences resulting from such a dissonance are presented. This includes pilots serving as ‘legal sponges’, being caught in ‘moral crumple zones’, as well as real impacts on safety and well-being of passengers and crew. One potential avenue presented in the literature involves a redistribution of responsibility towards all agential entities within the cockpit system. We discuss the possible pitfalls to this approach, including the reinforcement of pilot skills erosion as well as technology’s own limitations in adaptively dealing with unexpected circumstances. We justify our position by showing how algorithmic technology’s representational frames mask or severely limit the pilots’ natural reflex to ‘practically cope’ and gain an ‘optimal grip’ with a given context/situation at hand. Here, we present the concept of relevant or meaningful control, which pilots, when allowed to develop their natural brain-body reflexes, gain across gradual mastery of the aircraft. Finally, we propose a socio-technical design approach in which pilots can re-appropriate full human meaningful control of the aircraft, thus allowing them to meet their attributed responsibilities. (shrink)

Virtue ethics seems to be a promising moral theory for understanding and interpreting the development and behavior of artificial moral agents. Virtuous artificial agents would blur traditional distinctions between different sorts of moral machines and could make a claim to membership in the moral community. Accordingly, we investigate the “machine question” by studying whether virtue or vice can be attributed to artificial intelligence; that is, are people willing to judge machines as possessing moral character? An experiment describes situations where either (...) human or AI agents engage in virtuous or vicious behavior and experiment participants then judge their level of virtue or vice. The scenarios represent different virtue ethics domains of truth, justice, fear, wealth, and honor. Quantitative and qualitative analyses show that moral attributions are weakened for AIs compared to humans, and the reasoning and explanations for the attributions are varied and more complex. On “relational” views of membership in the moral community, virtuous machines would indeed be included, even if they are indeed weakened. Hence, while our moral relationships with artificial agents may be of the same types, they may yet remain substantively different than our relationships to human beings. (shrink)

[Both this and the Castilian versions are translations of the editor from a paper originally written in English that will appear in the Anual Review 6]. Aquest article explora alguns aspectes de l'estudi científic de la creativitat centrant-se en la creació d'humor lingüístic intencionat. Sostenim que aquest tipus de creativitat pot explicar-se dins d'un enfocament cognitiu influent, però que aquest marc no és una recepta per a produir exemples nous d'humor i fins i tot pot evitar-los. Començarem identificant tres grans (...) problemes que sorgeixen en tractar de precisar els trets centrals de la creativitat i algunes de les formes adoptades pels estudis cognitius en aquesta cerca. Després considerarem què anomenem «humor creatiu», que exhibeix les característiques centrals de la creativitat abans esmentada. Després investigarem com un enfocament cognitiu clau per a la comunicació humana pot explicar l'humor creatiu. Acaberem extraient conclusions i destacant les limitacions dels enfocaments cognitius per a entendre la creativitat. (shrink)

[Both this and the Valencian versions are translations of the editor from a paper originally written in English that will appear in the Anual Review 6]. Este artículo explora algunos aspectos del estudio científico de la creatividad centrándose en la creación de humor lingüístico intencionado. Sostenemos que este tipo de creatividad puede explicarse dentro de un enfoque cognitivo influyente, pero que dicho marco no es una receta para producir ejemplos novedosos de humor, e incluso puede excluirlos. Comenzaremos identificando tres grandes (...) problemas que surgen al tratar de precisar los rasgos centrales de la creatividad y algunas de las formas adoptadas por los estudios cognitivos en esta búsqueda. Luego consideraremos a qué llamamos «humor creativo», que exhibe las características centrales de la creatividad antes mencionada. A continuación exploraremos cómo un enfoque cognitivo clave para la comunicación humana puede explicar el humor creativo. Por último, extraeremos conclusiones y destacaremos las limitaciones de los enfoques cognitivos para entender la creatividad. (shrink)

Computational complexity is a discipline of computer science and mathematics which classifies computational problems depending on their inherent difficulty, i.e. categorizes algorithms according to their performance, and relates these classes to each other. P problems are a class of computational problems that can be solved in polynomial time using a deterministic Turing machine while solutions to NP problems can be verified in polynomial time, but we still do not know whether they can be solved in polynomial time as well. A (...) solution for the so-called NP-complete problems will also be a solution for any other such problems. Its artificial-intelligence analogue is the class of AI-complete problems, for which a complete mathematical formalization still does not exist. In this chapter we will focus on analysing computational classes to better understand possible formalizations of AI-complete problems, and to see whether a universal algorithm, such as a Turing test, could exist for all AI-complete problems. In order to better observe how modern computer science tries to deal with computational complexity issues, we present several different deep-learning strategies involving optimization methods to see that the inability to exactly solve a problem from a higher order computational class does not mean there is not a satisfactory solution using state-of-the-art machine-learning techniques. Such methods are compared to philosophical issues and psychological research regarding human abilities of solving analogous NP-complete problems, to fortify the claim that we do not need to have an exact and correct way of solving AI-complete problems to nevertheless possibly achieve the notion of strong AI. (shrink)

This paper explores some aspects of the scientific study of creativity by focusing on intentional attempts to create instances of linguistic humour. We argue that this sort of creativity can be accounted for within an influential cognitive approach but that said framework is not a recipe for producing novel instances of humour and may even preclude them. We start by identifying three great puzzles that arise when trying to pin down the core traits of creativity, and some of the ways (...) taken by Cognitive Studies in this quest. We then consider what we call 'creative humour', which exhibits the core features of the aforesaid creativity. We then explore how a key cognitive approach to human communication can account for creative humour. We end by drawing lessons and highlighting limitations to cognitive approaches to creativity. (shrink)