This paper examines interpersonally sensitive exchanges in two calls for information to the call centre of a public transport company. In order to provide relevant information and facilitate sequence progressivity, the agents need to go through specific steps. Although this is typical of institutional settings, customers may not necessarily be aware of them. The excerpts examined in this paper show how the customers’ lack of knowledge of the institutional steps the agents have to go through to attend to their requests (...) and customers’ claims to product knowledge, coupled with the agents’ labour intensive work at the call centre, provide fertile ground for the agents’ verbal outbursts which are oriented to as interpersonally sensitive by the customers in so far as they are interpreted as inappropriate and potentially impolite. The analysis draws on the notion of face and incorporates a variety of concepts from pragmatics and Conversation Analysis. (shrink)

In this article we argue that philosophy can facilitate improvement in cross-disciplinary science. In particular, we discuss in detail the Toolbox Project, an effort in applied epistemology that deploys philosophical analysis for the purpose of enhancing collaborative, cross-disciplinary scientific research through improvements in cross-disciplinary communication. We begin by sketching the scientific context within which the Toolbox Project operates, a context that features a growing interest in and commitment to cross-disciplinary research (CDR). We then develop an argument for the leading idea (...) behind this effort, namely, that philosophical dialogue can improve cross-disciplinary science by effecting epistemic changes that lead to better group communication. On the heels of this argument, we describe our approach and its output; in particular, we emphasize the Toolbox instrument that generates philosophical dialogue and the Toolbox workshop in which that dialogue takes place. Together, these constitute a philosophical intervention into the life of CDR teams. We conclude by considering the philosophical implications of this intervention. (shrink)

Researchers studying argumentation often make the simplifying assumption that rational persuasion can be studied independently from the processes through which social identities are established and maintained. However, developments in the study of message design, particularly the groundbreaking work of Brown and Levinson (1978, 1987) on politeness, suggests that in practice the multiple functions of messages are intertwined in message structure and effects. In contrast to the view that identity issues distort rational processes in communication, both the communication of identity and (...) the use of identity-based appeals in social influence are best seen as prototypical examples of rationality in message design. (shrink)

This paper examines how a standardized question is launched and received in a corpus of performance appraisal interviews, with a focus on how pre-­formulated questions are translated into interaction. Using conversation analysis, we demonstrate that the same question becomes many different actions in practice. Prefaces as well as prosodic and lexical alterations make relevant different responses, and as such, the question can be recruited to initiate diverse interactional projects such as assessments and other socially delicate activities. As a consequence, goals (...) of uniformity and standardization may be subverted. The interactional adaptations further evidence the strength of recipient design as reformulations also result in more fitted and personalized answers. Our study contributes to the understanding of standardization versus interactionalization, and points to the strong interrelationship between question design and the fitting of response options. (shrink)

Organizations are altering their office settings to non-territorial workspaces, where employees do not have assigned desks but are supposed to choose freely where they sit. In this context, the metaphor of the nomad appears to be an understandable way to position the employees of organizations within non-territorial workspaces. Drawing on the empirical data of a study of organizational change in a Nordic media company, this study applied the discursive resources from the field of institutional interaction in the analysis. This article (...) presents how the participants employed the same metaphor of the nomad as a rhetorical strategy to support and resist change, and suggests that the use of a particular discourse does not necessarily contribute to the desired outcomes. Furthermore, the study shows how constructing senses of legitimacy involves the use of the same metaphor to construct arguments and counter-arguments toward the change. (shrink)

This interdisciplinary study brings together research on audiences’ participation in the media, and an up-close exploration of communicative entitlement of and for such participation. Viewing visitor books as situated, public media, the study asks two related questions: how museums and institutions that employ this medium frame participation of ‘ordinary’ people in the public sphere, and how, in return, visitors variously articulate their participation. The article first examines the context in which visitor books mediate participation, and how museums frame them so (...) as to invite ‘authentic’ expressions by ‘ordinary’ visitors. The analysis depicts a taxonomy of participation, evincing five types of entitlements found in visitor book texts. These entitlements shed light on how participation in the public sphere is both understood and pursued. The article responds to calls for empirically rich studies on mediation practices and processes. It adds to the literature on communicative entitlements by examining an under-researched hitherto public medium and by illuminating a shift from talk-in-interaction to the context of text-in-interaction. (shrink)

In an adversarial common law courtroom, where one party tries to defeat the other by using words as weapons, polysemous words more often than not pose a problem to the court interpreter. Unlike in dyadic communication, where ambiguity can be easily clarified with the speaker by the hearer, court interpreters’ freedom to clarify with speakers is to a large extent restricted by their code of ethics. Interpreters therefore can only rely on the context for disambiguating polysemous words. This study illustrates (...) the problem of polysemy in an interpreter-mediated rape trial. It exemplifies how the interpreter’s goal to avoid contradictions by making her interpretation of a polysemous word consistent with the preceding context runs counter to that of the bilingual cross-examiner, whose primary goal is to identify inconsistencies in the hostile witness’s testimony in order to discredit him. This study also manifests a denial of the interpreter’s latitude in the interpretation of contextual clues and her loss of power in a courtroom with the presence of other bilinguals. (shrink)

Discourse-based interpreting research has determined that interpreters are participants within interaction. Grice established that conversation participants conform to a cooperative principle. With respect to interpreting, what is the cooperative principle? How do sign language interpreters and deaf people work together to negotiate meaning in interpretation? The aim of this article is to present a case study of a deaf presenter and two sign language interpreters and evidence of their strategies for cooperation in interpreter-mediated monologic talk. Drawing on a framework of (...) interactional sociolinguistics, naturalistic data from a seminar presentation was analysed, focusing on the use of pauses, nods and eye contact as contextualization cues in the interpreter-mediated event. It was found that these three participants used these cues deliberately and strategically for signalling comprehension, marking episodes, clarification and controlling the pace of the presentation; drawing on their frames of reference. Thus, the data suggest that the cooperative principle of interpreting involves the establishment of particular cues for communication. (shrink)

Blogs, which can be written and read by anyone with a computer and an internet connection, would seem to expand the possibilities for engagement in public sphere debates. Indeed, blogs are full of the kind of vocabulary that suggests intense discussion. However, a closer look at the way this vocabulary is used in context suggests that the main concern of writers is self-presentation, positioning themselves in a crowded forum, in what has been called stance-taking. When writers mark their stances, for (...) instance by saying I think, they enact different ways of signalling a relation to others, marking disagreement, enacting surprise, and ironicising previous contributions. All these moves are ways of presenting one's own contribution as distinctive, showing one's entitlement to a position. In this paper, I use concordance tools to identify strings that are very frequent in a corpus of blogs, relative to a general corpus of written texts, focus on those relatively frequent words that mark stance and analyse these markers in context. I argue that the prominence of stance-taking indicates the priority of individual positioning over collective and deliberative discussion. (shrink)

A macroscope is proposed and tested here for the discovery of the unique argumentative footprint that characterizes how a collective manages differences and pursues disagreement through argument in a polylogue. The macroscope addresses broader analytic problems posed by various conceptualizations of large-scale argument, such as fields, spheres, communities, and institutions. The design incorporates a two-tier methodology for detecting argument patterns of the arguments performed in arguing by an interactive collective that produces views, or topographies, of the ways that issues are (...) generated in the making and defending of standpoints. The design premises for the macroscope build on insights about argument patterns from pragma-dialectical theory by incorporating research and theory on disagreement management and the Argumentum Model of Topics. The design reconceptualizes prototypical and stereotypical argument patterns for characterizing large-scale argumentation. A prototype of the macroscope is tested on data drawn from six threads about oil-drilling and fracking from the subreddit Changemyview. The implementation suggests the efficacy of the macroscope’s design and potential for identifying what communities make controversial and how the disagreement space in a polylogue is managed through stereotypical argument patterns in terms of claims/premises, inferential relations, and presentational devices. (shrink)

Prime Minister’s Questions (PMQs) is a weekly, half-hour long session in the British House of Commons, which gives backbench Members of Parliament (MPs) and the Leader of the Opposition (LO) the opportunity to ask the Prime Minister (PM) questions on any topic relating to the government’s policies and actions. The discourse at PMQs is often described as adversarial (see Bull & Wells 2011) and in this paper I will show how the notion of impoliteness can be applied to both the (...) questions and the answers which make up the session. Through the detailed analysis of six sessions of PMQs I will also demonstrate that PMQs is also a source of polite linguistic behaviour of the sort described in Brown & Levinson’s (1987) politeness theory. Comparisons between Gordon Brown’s and David Cameron’s speech styles will also be drawn. (shrink)

Participation in experimental studies can be conceptualized as Goffmanian frames, i.e. a set of rules which include the fact the experimenter will be observing participant behavior through (the recording of) the experiment. This study is focused on frame breaches in 16 video- and audio-recorded dyadic conversations taking place in an experimental setting. Our main conclusion is that the experimental frame is conceptualized by participants as including constraints that go beyond non-experimental interactions, and in particular the need to mitigate frame breaches, (...) which are seen as face-threatening. Analyses revealed that participants only broke the research frame after they completed the task they were assigned by the researcher, and that breaches did not necessarily correspond to changes in key. Insights gained in relation to face and mitigation are discussed, as well as the participants’ need to determine their next steps once the research purpose has been perceived complete. (shrink)

Uptake is typically understood as the hearer’s recognition of the speaker’s communicative intention. According to one theory of uptake, the hearer’s role is merely as a ratifier. The speaker, by expressing a particular communicative intention, predetermines what kind of illocutionary act she might perform. Her hearer can then render this act a success or a failure. Thus the hearer has no power over which act could be performed, but she does have some power over whether it is performed. Call this (...) the ratification theory of uptake. Several philosophers have recently endorsed an alternative theory of uptake, according to which the hearer can determine the nature of the act the speaker performs. According to this theory, if the hearer regards an utterance as illocutionary act y, then it is act y, even if the speaker intended to perform act x. Call this the constitution theory of uptake. The purported advantage of this theory is that it identifies a common but underanalysed way in which speakers can be silenced. I argue that despite its initial intuitive pull, the constitution theory of uptake should be rejected. It is incompatible with ordinary intuitions about speech, it entails a conceptual impossibility, and it has unsavoury political implications, entailing that marginalised speakers barely qualify as agents. (shrink)

In this paper, I offer a novel argument for why cat-calling is wrong. After warding off the objection that cat-calls are compliments and therefore morally benign, I show that it cannot be the semantic content of cat-calls which makes cat-calling wrong, because some cat-calls have seemingly benign content yet seem to wrong their targets (usually women and LGBTQ people) nonetheless. Instead, cat-calling is wrong because it silences targets, by preventing them from blocking cat-callers’ presuppositions of authority, and exploits them, by (...) forcing them into the demeaning position of acting as if they consider cat-callers to have authority over them. (shrink)

An ideal in mental health care is user participation. This implies inclusion and facilitation by clinicians to enable users to participate in decisions about themselves and in the design of suitable treatment. However, much of the work of clinicians consists of handovers and other meetings where patients are not present. It is therefore interesting to study how the patient perspective is handled in such meetings and whether it forms a basis for user participation. We conducted fieldwork in three different inpatient (...) wards in Norwegian District Psychiatric Centres. We used an interactional perspective in our analysis, where speech acts, framing and footing were key concepts. The findings show that the talk in the handovers and meetings contained five main themes and that there was a clear correlation between what was said and how it was said, and whether clinicians related to the content in a decisive, person‐centred or indecisive manner. We discuss potential participation statuses for patients and their limited opportunity to influence the talk and possible decisions about themselves. Our conclusion is that handover meetings primarily function as an aid in organising clinicians' work and could ultimately be seen as counteracting user participation. (shrink)

Emotion scientists often take an ambivalent stance concerning the role of language in a science of emotion. However, it is important for emotion researchers to contemplate some of the consequences of current practices for their theory building. There is a danger of an overreliance on the English language as a transparent window into emotion categories. More consideration has to be given to cross-linguistic comparison in the future so that models of language acquisition and of the language–cognition interface fit better the (...) extant variation found in today’s peoples. (shrink)

This study analyses sequences where people with dementia are positioned as third parties in stories about their own lives. Previous research emphasises how people with dementia are frequently excluded from social encounters, and how others tend to speak for or about them in their co-presence. Drawing on conversation analytic methods when analysing 15 video recorded interviews with Swedish couples living with dementia, we argue that telling stories in which a spouse with dementia is positioned as a third party in his (...) or her co-presence does not have to be an activity of exclusion. Rather, among couples, third-party positioning is a multifaceted activity where couples employ different practices to organise participation frameworks and manage both inclusion and exclusion in talk-in-interaction. Furthermore, we show how participants display joint speakership and counteract actions of exclusion by making use of various communicative resources such as gaze, touch and bodily orientation. (shrink)

The present study provides an ethnomethodologically informed respecification of intention in the context of architectural education. The analyses focus on the ways in which participants deal with the relation between formulations of intention and designed objects. Claimed mismatches between stated intention and design make relevant instructional sequences elaborating alternative ways of understanding the design and possible routes by which articulated intentions could have been realized. The practice of topicalizing intentions appears to be a technique by which aspects of architectural competence (...) are made visible and instructed. In particular, the practice makes otherwise unattended aspects of the design process accountably available for assessment and remark. Furthermore, the complexities of architectural consequence in relation to individual design decisions are addressed as an instructional matter. The study expands existing work on intention ascription and avowal by examining a setting where participants deal with the intentional status of designed objects. It is argued that the analyzed assessment sequences are shaped and organized with reference to the particularities of architectural knowledge as well as to the educational character of the activity. Their basic logic, however, is grounded in ordinary understandings of action and intentionality. (shrink)

Resumen Los mensajes de Navidad del rey Juan Carlos I constituyen una de las pocas ocasiones en las que el jefe del Estado español se dirige a los españoles a través de la televisión. El objetivo principal de este artículo es analizar estos textos emitidos por el monarca en el período de su reinado. Estamos ante unos mensajes que los pronuncia el representante de la institución de la Corona, pero que no tienen el correspondiente refrendo legal. Son costumbres y tradiciones (...) aceptadas por todos. El estudio se lleva a cabo desde la perspectiva del análisis del discurso y desde la semiótica de la comunicación, para poner de relieve cómo el texto es utilizado con fines ideológicos para consolidar la imagen de la Monarquía, a la vez que la estructura del Estado. Las figuras del ethos y de la auctoritas reales se ponen de relieve cuando se quiere afianzar la imagen del monarca y de la institución que encarna. Los mensajes siguen el modelo de la oratoria clásica y se utilizan como medio para comentar, persuadir y arbitrar un marco de convivencia en España en la que el rey juega un papel de moderador entre el Estado y la ciudadanía. (shrink)

This paper addresses the following question: Can one and the same utterance token, in one unique speech situation, intentionally and conventionally perform a plurality of illocutionary acts? While some of the recent literature has considered such a possibility Perspectives on pragmatics and philosophy. Springer, Cham, pp 227–244, 2013; Johnson in Synthese 196:1151–1165, 2019), I build a case for it by drawing attention to common conversational complexities unrecognized in speech acts analysis. Traditional speech act theory treats communication as: a dyadic exchange (...) between a Speaker and a Hearer who trade illocutionary acts endowed with one and only one primary force. I first challenge assumption by discussing two contexts where plural illocutionary forces are performed in dyadic discussions: dilemmatic deliberations and strategic ambiguity. Further, I challenge assumption by analyzing poly-adic discussions, where a speaker can target various participants with different illocutionary acts performed via the same utterance. Together, these analyses defend illocutionary pluralism as a significant but overlooked fact about communication. I conclude by showing how some phenomena recently analyzed in speech act theory—back-door speech acts New work on speech acts. Oxford University Press, Oxford, pp 144–164, 2018) and dog-whistles New work on speech acts. Oxford University Press, Oxford, pp 360–383, 2018)—implicitly presuppose illocutionary pluralism without recognizing it. (shrink)

Dialectical fallacies are typically defined as breaches of the rules of a regulated discussion between two participants. What if discussions become more complex and involve multiple parties with distinct positions to argue for? Are there distinct argumentation norms of polylogues? If so, can their violations be conceptualized as polylogical fallacies? I will argue for such an approach and analyze two candidates for argumentative breaches of multi-party rationality: false dilemma and collateral straw man.

This paper engages with the question of the invention of martial arts by examining the case of the Japanese martial art aikido. Relying on existing schools of traditional martial arts, Morihei Ueshiba [1883-1969] created aikido with the goal of transforming techniques aiming at killing the opponent into techniques which could benefit both partners. Instead of becoming stronger than the opponent, the goal of aikido practice is to improve the individual’s behaviour during their physical interaction with their partner. The question I (...) examine in this paper is how practitioners manifest such philosophy during their practice and through their embodied conduct. I focus specifically on how practitioners simulate a situation of conflict through semiotic structures [Goodwin 2000] through which they construct a world of movement in which anticipating the attacker’s movement becomes possible. Because practitioners are organized with such a framework, they can, through movements of the whole body, pacifically produce and resolve the situation of conflict. This study contributes to understanding how a practical philosophy is implemented within the practitioners’ bodies and is manifested during social interaction. (shrink)

Through the analysis of the discourse of an interpreter-mediated expert witness examination in a Korean criminal courtroom, this paper examines challenges in obtaining evidence from an expert witness through unskilled interpreters and the related complexity of participation status during the multiparty interactions, namely the courtroom examination. This paper, drawing on the participation framework theories, demonstrates how all participants are engaged in negotiation and interpretation of the meaning of the expert testimony. The two unskilled interpreters, who are primarily responsible for interpreting, (...) collaborate with each other in order to achieve communication when they face problems or difficulties in the other’s interpreted rendition. However, despite the collective efforts to accurately obtain and understand the expert evidence accurately, such efforts are not always successful in the absence of skilled interpreters. Based on these findings, this paper argues that a team of unskilled interpreters is not sufficient to accomplish the demanding task of interpreting expert evidence, and further, the court needs to be meticulous about the quality of courtroom interpreting which have potential implications for achieving just legal outcomes. (shrink)

Human interaction and communication involve space in multiple ways. This paper examines the spatial and interactional order of a covertly video-taped police interrogation. When the participants enter the interrogation room and become engaged in the interrogation process, the room itself is a constraint and a resource for interaction. While interacting within a built environment, the participants appropriate their material surroundings in ways that constitute a spatial order and make possible certain arguments. This paper examines how the physical structure of the (...) interrogation room is differentially appropriated, used, and filled in by the participants''; territorial and postural manoeuvers over the course of their interaction; and how the spatial structures thus created by the bodily appropriation of the physical locale are subsequently formulated by talk and thereby used as a metaphorical resource to frame the participants'' situated experience. Through this embedded process, the interrogators move the suspect toward confession. (shrink)

This article outlines a ‘feminist critical discourse analysis’ at the nexus of critical discourse analysis and feminist studies, with the aim of advancing rich and nuanced analyses of the complex workings of power and ideology in discourse in sustaining hierarchically gendered social orders. This is especially pertinent in the present time; it is recognized that operations of gender ideology and institutionalized power asymmetries between groups of women and men are complexly intertwined with other social identities and are variable across cultures. (...) Gender ideology and power asymmetries in late modern societies also have become increasingly more subtle and, at the same time, as a result of backlash against feminism, have re-emerged with a new blatancy. The article offers a rationale for highlighting a feminist perspective in CDA, and proposes five key principles for a feminist discourse praxis. In concluding, a brief analysis and discussion of some data on postfeminism is provided, illustrating some of the current concerns in feminist critical discourse analysis. (shrink)

This article addresses the epistemic domain of adult make-believe activities in innovation workshops. In particular, we demonstrate how adults initiate imaginary transformations of objects while displaying an orientation to a general order of make-believe in which everyone has equal epistemic rights, and how this can be displayed both verbally and nonverbally. This distribution of equal rights is only overridden by external or locally derived roles, and once invoked they override the general preference for epistemic symmetry, after which interlocutors orient to (...) establishing epistemic congruence, despite the obvious presence of epistemic asymmetry. (shrink)

Volume 17, Issue 1, February 2020, Page 130-132.

In 1967 Garfinkel and Bittner were investigating good organizational reasons for bad clinic records, demonstrating how the reading of such records as sociological data should be reported to the understanding of their production’s practical contingencies and to the situated circumstances of their use. This seminal paper opened new avenues of research related to the study of records in various professional contexts and of their transformation, to the development of praxiological approaches to practical and professional texts, or to the study of (...) historical documents and archives. To contribute to this ethnomethodological strand of research, I propose a case-study of artworks’ records management at the museum, investigated as a perspicuous site to reflect upon how artworks are experienced, apprehended and defined in the institutional ordinary business. Drawing on observations and materials collected at the French National Museum of Modern Art, I study records’ careers and describe their material and organizational properties, by giving a close look at some elements. More particularly, I focus on one distinctive property of some records: their thickness, investigated as a scheme of interpretation of the situated features of documentation work. By reading artworks’ records as local collective practices of assemblage, disruption and reconfiguration of pieces of documentation, I demonstrate that what is documented in this process is not only the artwork: it is also the collective work of working with artworks, dealt with as ongoing achievements of institutional practices. (shrink)

Generally, online support groups are viewed as low-threshold services. We challenge this assumption with an investigation, based on Conversation Analysis and Membership Categorization Analysis, of contributions to an online support group on eating disorders. In this analysis we show how a new member interacts with existing members in order to display legitimacy for membership of the group. The group operates as a Community of Practice, since membership is organized as joined participation in a writing practice. It becomes clear that becoming (...) a member involves subscribing to normative requirements, centrally, displaying the insight that you are ill. In the case we focus on, this involves the requirement to leave pro-anorexia as a membership category behind. The novice does not yet seem ready to subscribe to this norm and thus the threshold for seeking support is heightened. (shrink)

This discourse analytic study integrates theories of stance and membership categorization to investigate one online discussion thread initiated by a woman who asks for diet and health advice on behalf of her boyfriend, an interactive move we term ‘asking for another’. Posters to the thread, in relatively explicit ways, construe the original poster as a ‘nag’ and ‘mother-figure’ and her boyfriend as a ‘victim of nagging’ and ‘childish’. Our analysis illuminates how two features of the asking-for-another post evoke these identities: (...) extreme case formulations, created via adjectives and adverbs, lead others to view the woman as inappropriately involved and controlling and her boyfriend as immature, and details about the boyfriend’s diet, provided via nouns and adjectives, index cultural ideologies of food and identity. This study illuminates the ambiguity and polysemy of the move of asking for another, contributing to research on identity construction and health-related advice-seeking online. (shrink)

This study examines an underexplored area of self-praise: parents praising their own children. An examination of a corpus of Korean telephone conversational data reveals that the act of praising one’s own child is prevalent in parent-to-parent talk despite the social and interactional constraints on behavior that might be viewed as biased or bragging. In fact, such self-praise is not always treated as interactionally problematic and is often initiated by co-participants of the talk. This conversation analytic study identifies routine features and (...) structures of this type of self-praise and shows when they emerge, how they are formulated and how they are responded to by recipients. The analysis shows what makes the self-praise possible or appropriate in interaction and highlights two common practices. In one, a praiseworthy matter about the speaker’s child is brought up by a co-participant, and the speaker takes the opportunity to praise the child. Thus, rather than directly praising the child, the speaker acts as an informant who is simply supplying more noteworthy details to add to the co-participant’s favorable account. In the other practice, a speaker conveys a praiseworthy matter as a piece of news about the child. By doing so, the speaker provides a rationale while at the same time eliciting the recipient’s uptake. The study illustrates how self-praise plays an integral role in parental communities as parents engage in sharing and celebrating children’s milestones, achievements, or growth. (shrink)

In February 2010, the American Psychiatric Association (APA) launched their DSM-5 website with details about the development of the fifth edition of the Diagnostic and Statistical Manual of Mental Disorders (DSM-5). The APA invited “the general public” to review the draft diagnostic criteria and provide written comments and suggestions. This revision marks the first time the APA has solicited public review of their diagnostic manual. This article analyzes reported speech on the DSM-5 draft diagnostic criteria for the classification Posttraumatic Stress (...) Disorder. It demonstrates how textual standardization facilitates the cultural portability of the DSM-5 diagnostic criteria such that a community of speakers beyond the borders of the APA come to be seen as exemplary speakers, writers, and revisers of the professional style. Furthermore, analysis shows how co-authoring practices recontextualize the “voice” and persona of putative patient reported speech on Criterion D2. As a consequence of textual standardization, spoken discourse becomes recontextualized as the product of scientific inquiry and the organization of psychiatric knowledge. (shrink)

Setting out to understand “indexicality” and its significance in Ethnomethodology, it is first necessary to trace the history of the ideas of Harold Garfinkel. From his early commitment to find “order” in his Harvard dissertation, Garfinkel finds himself in California defending Parsons’ Structural Functionalism while confronting Goffman and Symbolic Interactionism, based in Simmelian, Schützian Sociology. From the audience of students shared with Goffman, Garfinkel puts aside the “situation” of Symbolic Interaction in favour of a process, “Indexicality”, abandoning theorising in favour (...) of ethnomethodology as the means to understand “order*”. This paper, then, demonstrates how indexicality works and proposes completing the tasks that Garfinkel set out in the Studies to disclose the taken-for-granted, the left out, bounded by caveats like No-Time-Out and For-all-practical purposes. (shrink)

In this paper, we respond to a critique by Erik Thorstensen of the ‘Deepening Ethical Engagement and Participation in Emerging Nanotechnologies’ project concerning its ‘realist’ treatment of narrative, its restricted analytical framework and resources, its apparent confusion in focus and its unjustified contextualisation and overextension of its findings. We show that these criticisms are based on fairly serious misunderstandings of the DEEPEN project, its interdisciplinary approachand its conceptual context. Having responded to Thorstensen’s criticisms, we take the opportunity to clarify and (...) develop our approach to narrative. We articulate the need for novel, theoretically robust approaches to the formation of public attitudes which transcend the limitations of both survey-based approaches—which remain wedded to methodological individualism and which presume that individuals hold distinct and relatively stable attitudes and preferences—and interactionist approaches to public talk, which focus too strongly on individuals-in-interaction as reasoning agents and which ignore the constitutive role of culture and discourse in the formation of public opinion. We suggest that our use of narrative can help to better understand the process through which public attitudes to emerging technology develop out of interactive an engagement with wider cultural arguments and accounts of science and technology. We finish by pointing to parallel developments in social thought—from Charles Taylor’s treatment of social imaginaries to recent developments in post-Bourdieuian cultural sociology—as related projects in understanding the cultural resources and grammars that provide the conceptual infrastructure for modern social life. (shrink)

Using 20 video recordings of Emergency Room treatment and over 5 years of Emergency Room fieldwork data, this study elucidates how interactional processes serve as resources for generating a cultural script of death in Japan called ‘Mitori’. A sudden death at a hospital, in which a patient is removed from their social network, is often considered as the opposite of a ‘good home death’. This study shows how hospital deaths in Japan are strongly interrelated with family participation. After showing the (...) point where medical professionals decide to terminate resuscitation attempts, the analysis depicts interactional steps that shift the definition of environment from a place for treatment toward a place where ‘Mitori’ occurs; that is, a family encounter occurs with a dying patient. Conversation between a doctor and a family member consists of a step-by-step evidence- building story. The final section displays both conversational and physical resources used to establish ‘Mitori’. (shrink)

The analysis of video-recorded interaction consists of various professionalized ways of seeing participant behavior through multimodal, co-operative, or intercorporeal lenses. While these perspectives are often adopted simultaneously, each creates a different view of the human body and interaction. Moreover, microanalysis is often produced through local practices of sense-making that involve the researchers’ bodies. It has not been fully elaborated by previous research how adopting these different ways of seeing human behavior influences both what is seen from a video and how (...) it is seen, as well as the way the interpretation of the data ultimately unfolds in the interaction between researchers. In this article, we provide a theoretical-methodological discussion of the microanalytic research process. We explore how it differs from “seeing” affect in interaction either as a co-operative and multimodal action or as an intercorporeal experience. First, we introduce the multimodal conversation analytic, co-operative, and intercorporeal approaches to microanalysis. Second, we apply and compare these practices to a video-recorded interaction of a romantic couple. Furthermore, we examine a video-recorded episode of us, the researchers, reflecting on our analytic observations about this interaction. We suggest that adopting a multimodal and co-operative perspective constructs affect as co-produced and displayed through observable action, while an intercorporeal perspective produces affect as an embodied and experienced phenomenon. While the former enables locating affect in a specific moment and identifiable body parts, the latter facilitates recognizing the experienced side of affect. These different modes of professional vision complement one another in capturing affect in interaction while being fundamentally used in local interactions between the researchers. (shrink)

Although the practice of formulating has been examined in a variety of institutional settings, its realization in the framework of school interaction has received no attention from a conversation analytic perspective. The present article aspires to fill this gap, offering some preliminary remarks about how reformulations, namely versions of what was previously said or implied, are accomplished in the classroom. More specifically, two types of the teacher’s reformulations are distinguished, on the basis of his/her epistemic access to what is reformulated. (...) The research aims at demonstrating how a general practice adapts to the central activities of the setting in which it is employed. (shrink)

In 2016, Taiwan’s President Tsai Ing-wen officially apologised to the island’s indigenous peoples. This national apology not only plays a persuasive role in informing the general public about the historical wrongdoings inflicted on the Taiwanese aborigines, but also constitutes a therapeutic and restorative role in the process of reconciliation with the indigenous victims. This article provides a critical discourse analysis of President Tsai’s apology. In particular, it examines the power and ideology embedded in both the speech and the related ceremony, (...) and is supplemented with extracts from interviews with a cross-section of key stakeholders, such as a former Constitutional/supreme Court Justice, indigenous/tribal leaders and members/staff/advisers from the Presidential Office Indigenous Historical Justice and Transitional Justice Committee. The analysis reveals that, despite President Tsai’s apology and reconciliation policies, instead of facilitating reconciliation, the apology appears to exacerbate the long-standing latent tension between indigenous and non-indigenous groups. While the apology opens a window for reconciliation, a higher level of commitment is required to promote structural and systemic changes, such as land restitution, before the apology can be deemed adequate. (shrink)

Our study offers a linguistic–pragmatic examination of instances of bystander intervention, a social action that takes place when a bystander or a group of bystanders intervenes when a wrongdoer abuses a victim or behaves outside socially acceptable norms. We approach this social phenomenon by analyzing data drawn from a database of 11 video-recordings that all involve naturally occurring interactions in public settings in China. The notion of intervention discourse is tentatively introduced in this study to distinguish it from those used (...) to achieve other communicative purposes and to disclose some recurrent patterns of language use in bystander intervention. The data analysis summarizes six categories of intervention discourse along the continuum of strong to weak intervention: terminating, consequence-stating, advising, judging, appealing and stance-taking. Our study demonstrates that the skillful exercise of deontic authority embodied in intervention discourse might have a tangible influence on the outcome of the intervention. (shrink)

In the context of the endangered situation and revitalization of Sámi in a Northern Norwegian local community, this study discusses various aspects of responsibility that are construed and involved in the encounter of a local informant and the researcher in a research interview. The informant uses storytelling as an artful and elaborate means to position himself, to assess his own and other community members’ responsibility for their endangered heritage language, and to involve the researcher in his account. The analysis shows (...) how storytelling operationalizes different social role relations, and how the informant uses the meaning potential of the interview situation as a resource to communicate his view on who are accountable and who should acknowledge their respective responsibilities for Sámi language use and revitalization. (shrink)

Resumen El propósito de este trabajo es profundizar en el concepto de actividad de imagen y defender su utilidad como categoría de estudio para comprender diferentes tipos de comportamiento que afectan a la imagen social de los hablantes en la interacción comunicativa: cortesía, descortesía y actividad de autoimagen. Teniendo como base estudios sociopragmáticos del español desde una perspectiva cultural y estudios teóricos en inglés de la última década, se tratará el concepto de actividad de imagen, el cual se caracteriza de (...) acuerdo con dos conceptos claves: el del efecto social que un comportamiento comunicativo tiene sobre las imágenes de los hablantes y el del continuo social, la conexión que se establece entre sus imágenes en la interacción. De esta forma, se propone tratar la actividad de imagen desde dos perspectivas relacionadas: la de la dirección seguida por el efecto social hacia los interactuantes y la de las características de este efecto, siendo su interrelación el factor que permite identificar y caracterizar el tipo de actividad de imagen. (shrink)

This paper is intended to draw the main theoretical lines of the notion of value, in order to avoid some flaws in the quantitative surveys on values as well as in some qualitative studies of value judgements. Through a number of redefinitions based on a pragmatic approach, inspired not only by Dewey’s concept of ‘valuation’ but also by the new French pragmatic sociology and by the pragmatist trend in linguistics, it tries to specify the conditions under which sociology can address (...) the notion of ‘value’ while avoiding their reduction to scholarly supports for morals or normative guides for action and evaluation. Meanwhile, it tries to construct a unified concept of value that would work for all the concerned disciplines: not only sociology but also economics, psychology, anthropology, and even philosophy. (shrink)