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Decision processes in organizations

In A Leadership Perspective on Decision Making. Cappelen Academic Publishers. pp. 17-43 (2010)

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  1. The impact of emotions on trust decisions.Wing-Shing Lee & Marcus Selart - 2012 - In Karen O. Moore & Nancy P. Gonzalez (eds.), Handboook on psychology of decision-making. Hauppage. pp. 1-14.
    Researchers have recognized that interpersonal trust consists of different dimensions. These dimensions suggest that trust can be rational, cognitive, or affective. Affect, which includes moods and emotions, is likely to have a direct impact on the affective dimension. On the other hand, there are also studies showing that affect indirectly influence cognitive judgments. Nonetheless, in this chapter we argue that the impact of affect on judgment will not be the same on all individuals. In effect, the impact varies, depending on (...)
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  • The role of mental accounting in everyday economic decision making.Tommy Gärling, Niklas Karlsson & Marcus Selart - 1999 - In Peter Juslin & Henry Montgomery (eds.), Judgment and Decision Making: Neo-Brunswikian and Process-Tracing Approaches. Erlbaum. pp. 199-218.
    Mental accounting is a concept associated with the work of Richard Thaler. According to Thaler, people think of value in relative rather than absolute terms. They derive pleasure not just from an object’s value, but also the quality of the deal – its transaction utility (Thaler, 1985). In addition, humans often fail to fully consider opportunity costs (tradeoffs) and are susceptible to the sunk cost fallacy. Why are people willing to spend more when they pay with a credit card than (...)
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  • Contingency and value in social decision making.Marcus Selart & Daniel Eek - 1999 - In Peter Juslin & Henry Montgomery (eds.), Judgment and Decision Making: Neo-Brunswikian and Process-Tracing Approaches. Erlbaum. pp. 261-273.
    This chapter discusses different perspectives and trends in social decision making, especially the actual processes used by humans when they make decisions in their everyday lives or in business situations. The chapter uses cognitive psychological techniques to break down these processes and set them in their social context. Most of our decisions are made in a social context and are therefore influenced by other people. If you are at an auction and bidding on a popular item, you will try to (...)
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  • Tightening the Iron Cage: Concertive Control in Self-Managing Teams.James R. Barker - 2005 - In Christopher Grey & Hugh Willmott (eds.), Critical Management Studies: A Reader. Oxford University Press UK.
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  • Decision making: Social and creative dimensions.Carl Martin Allwood & Marcus Selart (eds.) - 2001 - Springer Media.
    This volume presents research that integrates decision making and creativity within the social contexts in which these processes occur. The volume is an essential addition to and expansion of recent approaches to decision making. Such approaches attempt to incorporate more of the psychological and socio-cultural context in which human decision making takes place. The authors come from different disciplines and also belong to a broad spectrum of research traditions. They present innovative chapters dealing with both theoretical and empirical aspects of (...)
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  • Judgment under Uncertainty: Heuristics and Biases.Amos Tversky & Daniel Kahneman - 1974 - Science 185 (4157):1124-1131.
    This article described three heuristics that are employed in making judgements under uncertainty: representativeness, which is usually employed when people are asked to judge the probability that an object or event A belongs to class or process B; availability of instances or scenarios, which is often employed when people are asked to assess the frequency of a class or the plausibility of a particular development; and adjustment from an anchor, which is usually employed in numerical prediction when a relevant value (...)
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  • The Ethical Context in Organizations: Influences on Employee Attitudes and Behaviors.Linda Klebe Treviño, Kenneth D. Butterfield & Donald L. McCabe - 1998 - Business Ethics Quarterly 8 (3):447-476.
    Abstract:This field survey focused on two constructs that have been developed to represent the ethical context in organizations: ethical climate and ethical culture. We first examined issues of convergence and divergence between these constructs through factor analysis and correlational analysis. Results suggested that the two constructs are measuring somewhat different, but strongly related dimensions of the ethical context. We then investigated the relationships between the emergent ethical context factors and an ethics-related attitude (organizational commitment) and behavior (observed unethical conduct) for (...)
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  • Reasoning about outcome probabilities and values in preference reversals.Marcus Selart, Ole Boe & Tommy Garling - 1999 - Thinking and Reasoning 5 (2):175 – 188.
    Research on preference reversals has demonstrated a disproportionate influence of outcome probability on choices between monetary gambles. The aim was to investigate the hypothesis that this is a prominence effect originally demonstrated for riskless choice. Another aim was to test the structure compatibility hypothesis as an explanation of the effect. The hypothesis implies that probability should be the prominent attribute when compared with value attributes both in a choice and a preference rating procedure. In Experiment 1, two groups of undergraduates (...)
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  • Ethical Decision Making in Organizations: The Role of Leadership Stress.Marcus Selart & Svein Tvedt Johansen - 2011 - Journal of Business Ethics 99 (2):129 - 143.
    Across two studies the hypotheses were tested that stressful situations affect both leadership ethical acting and leaders' recognition of ethical dilemmas. In the studies, decision makers recruited from 3 sites of a Swedish multinational civil engineering company provided personal data on stressful situations, made ethical decisions, and answered to stress-outcome questions. Stressful situations were observed to have a greater impact on ethical acting than on the recognition of ethical dilemmas. This was particularly true for situations involving punishment and lack of (...)
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  • Emotion, cognition, and decision making.Norbert Schwarz - 2000 - Cognition and Emotion 14 (4):433-440.
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  • The Ethical Context in Organizations: Influences on Employee Attitudes and Behaviors.Donald L. McCabe - 1998 - Business Ethics Quarterly 8 (3):447-476.
    Abstract:This field survey focused on two constructs that have been developed to represent the ethical context in organizations: ethical climate and ethical culture. We first examined issues of convergence and divergence between these constructs through factor analysis and correlational analysis. Results suggested that the two constructs are measuring somewhat different, but strongly related dimensions of the ethical context. We then investigated the relationships between the emergent ethical context factors and an ethics-related attitude (organizational commitment) and behavior (observed unethical conduct) for (...)
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  • Developmental Moral Theory. [REVIEW]Lawrence Kohlberg - 1987 - Ethics 97 (2):441-456.
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  • Epistemic Presuppositions and their Consequences.Juli Eflin - 2003 - Metaphilosophy 34 (1-2):48-68.
    Traditional epistemology has, in the main, presupposed that the primary task is to give a complete account of the concept knowledge and to state under what conditions it is possible to have it. In so doing, most accounts have been hierarchical, and all assume an idealized knower. The assumption of an idealized knower is essential for the traditional goal of generating an unassailable account of knowledge acquisition. Yet we, as individuals, fail to reach the ideal. Perhaps more important, we have (...)
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  • How to improve Bayesian reasoning without instruction: Frequency formats.Gerd Gigerenzer & Ulrich Hoffrage - 1995 - Psychological Review 102 (4):684-704.
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  • The myth of self-managing teams: A reflection on the allocation of responsibilities between individuals, teams and the organisation. [REVIEW]Jan de Leede, André H. J. Nijhof & Olaf A. M. Fisscher - 1999 - Journal of Business Ethics 21 (2-3):203-215.
    Concepts that include the participation and empowerment of workers are becoming increasingly important nowadays. In many of these concepts, the formal responsibility is delegated to teams. Does this imply that the normative responsibility for the actions of teams is also delegated? In this article we will reflect on the difference between holding a person accountable and bearing responsibility. A framework is elaborated in order to analyse the accountability and responsibility of teams. In this framework, the emergence of a collective mind, (...)
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  • Ethical Decision Making in Times of Organizational Crisis A Framework for Analysis.Sandra L. Christensen & John Kohls - 2003 - Business and Society 42 (3):328-358.
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  • Morality and Rational Choice.J. Baron - 1993 - Springer Verlag.
    This book develops and defends a version of utilitarianism, including expected-utility theory, as a normative model of decision making. The defense, based on the idea of utility as achievement of goals, considers the endorsement of a norm as a decision and asks what reasons we have to endorse norms for decision making. The reasons derive from our pre-existing goals, so any norm we endorse must not fly in the face of these goals, although it must not be selfishly biased, either. (...)
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  • Structure compatibility and restructuring in judgment and choice.Marcus Selart - 1996 - Organizational Behavior and Human Decision Processes 65:106-116.
    The use of different response modes has been found to influence how subjects evaluate pairs of alternatives described by two attributes. It has been suggested that judgments and choices evoke different kinds of cognitive processes, leading to an overweighing of the prominent attribute in choice (Tversky, Sattath, & Slovic, 1988; Fischer & Hawkins, 1993). Four experiments were conducted to compare alternative cognitive explanations of this so-called prominence effect in judgment and choice. The explanations investigated were the structure compatibility hypothesis and (...)
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  • The issue of design in managerial decision making.Marcus Selart & Erkki Patokorpi - 2009 - Problems and Perspectives in Management 7 (4):92-99.
    It is argued that the design of decisions is a process that in many ways is shaped by social factors such as identities, values, and influences. To be able to understand how these factors impact organizational decisions, the focus must be set on the management level. It is the management that shoulders the chief responsibility for designing collective actions, such as decisions. Our propositions indicate that the following measures must be taken in order to improve the quality of organizational decisions: (...)
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  • The influence of decision heuristics and overconfidence on multiattribute choice: A process-tracing study.Marcus Selart, Bård Kuvaas, Ole Boe & Kazuhisa Takemura - 2006 - European Journal of Cognitive Psychology 18 (3):437-453.
    In the present study it was shown that decision heuristics and confidence judgements play important roles in the building of preferences. Based on a dual-process account of thinking, the study compared people who did well versus poorly on a series of decision heuristics and overconfidence judgement tasks. The two groups were found to differ with regard to their information search behaviour in introduced multiattribute choice tasks. High performers on the judgemental tasks were less influenced in their decision processes by numerical (...)
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  • Understanding the role of value-focused thinking in idea management.Marcus Selart & Svein Tvedt Johansen - 2011 - Creativity and Innovation Management 20 (3):196-206.
    In a couple of classical studies, Keeney proposed two sets of variables labelled as value focused thinking (VFT) and alternative-focused thinking (AFT). Value-focused thinking (VFT), he argued, is a creative method that centres on the different decision objectives and how as many alternatives as possible may be generated from them. Alternative-focused thinking (AFT), on the other hand, is a method in which the decision maker takes notice of all the available alternatives and then makes a choice that seems to fit (...)
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  • Understanding the role of locus of control in consultative decision-making.Marcus Selart - 2005 - Management Decision 43 (3):397-412.
    Purpose – The study aims at clarifying whether locus of control may act as a bias in organisational decision-making or not. -/- Design/methodology/approach – Altogether 44 managers working at Skanska (a Swedish multinational construction company) participated in the study. They were asked to complete a booklet including a locus of control test and a couple of decision tasks. The latter were based on case scenarios reflecting strategic issues relevant for consultative/participative decision-making. -/- Findings – The results revealed that managers with (...)
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  • Violations of procedure invariance in preference measurement: Cognitive explanations.Marcus Selart, Henry Montgomery, Joakim Romanus & Tommy Gärling - 1994 - European Journal of Cognitive Psychology 6:417-435.
    A violation of procedure invariance in preference measurement is that the predominant or prominent attribute looms larger in choice than in a matching task. In Experiment 1, this so-called prominence effect was demonstrated for choices between pairs of options, choices to accept single options, and preference ratings of single options. That is, in all these response modes the prominent attribute loomed larger than in matching. The results were replicated in Experiment 2, in which subjects chose between or rated their preference (...)
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  • Aspects of compatibility and the construction of preference.Marcus Selart - 1997 - In Rob Ranyard, Ray Crozier & Ola Svenson (eds.), Decision making: Cognitive models and explanations. Routledge. pp. 58-72.
    This chapter focuses on the psychological mechanisms behind the construction of preference, especially the actual processes used by humans when they make decisions in their everyday lives or in business situations. The chapter uses cognitive psychological techniques to break down these processes and set them in their social context. When attributes are compatible with the response scale, they are assigned greater weight because they are most easily mapped onto the response. For instance, when subjects are asked to set a price (...)
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  • Compatibility and the use of information processing strategies.Marcus Selart, Tommy Gärling & Henry Montgomery - 1998 - Journal of Behavioral Decision Making 11 (1):59-72.
    When a prominent attribute looms larger in one response procedure than in another, a violation of procedure invariance occurs. A hypothesis based on compatibility between the structure of the input information and the required output was tested as an explanation of this phenomenon. It was also compared with other existing hypotheses in the field. The study had two aims: (1) to illustrate the prominence effect in a selection of preference tasks (choice, acceptance decisions, and preference ratings); (2) to demonstrate the (...)
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  • Effects of reward on self-regulation, intrinsic motivation and creativity.Marcus Selart, Thomas Nordström, Bård Kuvaas & Kazuhisa Takemura - 2008 - Scandinavian Journal of Educational Research 52 (5):439-458.
    This article evaluates the effects of two types of rewards (performance-contingent versus engagement-contingent) on self-regulation, intrinsic motivation and creativity. Forty-two undergraduate students were randomly assigned to three conditions; i.e. a performance-contingent reward group, an engagement-contingent reward group and a control group. Results provide little support for the negative effects of performance rewards on motivational components. However, they do indicate that participants in the engagement-contingent reward group and the control group achieved higher rated creativity than participants in the performance-contingent reward group. (...)
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  • Is there a pro-self component behind the prominence effect?Marcus Selart & Daniel Eek - 2005 - International Journal of Psychology 40:429-440.
    An important problem for decision-makers in society deals with the efficient and equitable allocation of scarce resources to individuals and groups. The significance of this problem is rapidly growing since there is a rising demand for scarce resources all over the world. Such resource dilemmas belong to a conceptually broader class of situations known as social dilemmas. In this type of dilemma, individual choices that appear ‘‘rational’’ often result in suboptimal group outcomes. In this article we study how people make (...)
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  • Self-control and loss aversion in intertemporal choice.Marcus Selart, Niklas Karlsson & Tommy Gärling - 1997 - Journal of Socio-Economics 26 (5):513-524.
    The life-cycle theory of saving behavior (Modigliani, 1988) suggests that humans strive towards an equal intertemporal distribution of wealth. However, behavioral life-cycle theory (Shefrin & Thaler, 1988) proposes that people use self-control heuristics to postpone wealth until later in life. According to this theory, people use a system of cognitive budgeting known as mental accounting. In the present study it was found that mental accounts were used differently depending on if the income change was positive or negative. This was shown (...)
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  • Preference judgments and choice: Is the prominence effect due to information integration or information evaluation?Henry Montgomery, Tommy Gärling, Erik Lindberg & Marcus Selart - 1990 - In Katrin Borcherding, Oleg Larichev & David Messick (eds.), Contemporary issues in decision making. North-Holland.
    Several studies have shown that preference is not necessarily synonymous with choice. In particular, the most preferred object from a set of objects presented in a non—choice context is not necessarily chosen when the same objects are options in a choice situation (Lichtenstein & Slovic, 1971, 1973; Tversky, Sattah, & Slovic, 1988) . Our research on the choice—preference discrepancy replicates these findings and thus bears some resemblance to the study by Tversky, Sattah, and Slovic (1988). Two competing explanations are tested.
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  • The judgment-choice discrepancy.Henry Montgomery, Marcus Selart, Tommy Gärling & Erik Lindberg - 1994 - Journal of Behavioral Decision Making 7 (2):145-155.
    The study examines the relative merits of a noncompatibility and a restructuring explanation of the recurrent empirical finding that a prominent attribute looms larger in choices than in judgments. Pairs of equally attractive options were presented to 72 undergraduates who were assigned to six conditions in which they performed (1) only preference judgments or choices, (2) preference judgments or choices preceded by judgments of attractiveness of attribute levels, or (3) preference judgments or choices accompanied by think-aloud reports. The results replicated (...)
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  • The production of trust during organizational change.Rune Lines, Marcus Selart, Bjarne Espedal & Svein Tvedt Johansen - 2005 - Journal of Change Management 5 (2):221-245.
    This paper investigates the relationships between organizational change and trust in management. It is argued that organizational change represents a critical episode for the production and destruction of trust in management. Although trust in management is seen as a semi stable psychological state, changes in organizations make trust issues salient and organizational members attend to and process trust relevant information resulting in a reassessment of their trust in management. The direction and magnitude of change in trust is dependent on a (...)
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  • Effects of attribute framing on cognitive processing and evaluation.Bård Kuvaas & Marcus Selart - 2004 - Organizional Behavior and Human Decision Processes 95:198-207.
    Whereas there is extensive documentation that attribute framing influences the content of peoples thought, we generally know less about how it affects the processes assumed to precede those thoughts. While existing explanations for attribute framing effects rely completely on valence-based associative processing, the results obtained in the present study are also consistent with the notion that negative framing stimulates more effortful and thorough information processing than positive framing. Specifically, results from a simulated business decision-making experiment showed that decision makers receiving (...)
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  • Explanations of effects of prior income changes on bying decisions.Niklas Karlsson, Tommy Gärling & Marcus Selart - 1999 - Journal of Economic Psychology 20:449-463.
    Two experiments with undergraduates as subjects tested explanations of how a prior temporary income change influences choices between buying and deferred buying. In Experiment 1 predictions from the behavioral life-cycle theory (Shefrin & Thaler, 1988), the renewable resources model (Linville & Fischer, 1991) and the loss-sensitivity principle (Garling & Romanus, 1997) were contrasted. The results are inconsistent with the latter two explanations since the framing of buying as positive (buying a new model of a product) or negative (replacing a broken (...)
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  • Effects of mental accounting on intertemporal choice.Niklas Karlsson, Tommy Gärling & Marcus Selart - 1997 - Göteborg Psychological Reports 27 (5).
    Two experiments with undergraduates as subjects were carried out with the aim of replicating and extending previous results showing that the implication of the behavioral life-cycle hypothesis (H. M. Shefrin & R. H. Thaler, 1988) that people classify assets in different mental accounts (current income, current assets, and future income) may explain how consumption choices are influenced by temporary income changes. In both experiments subjects made fictitious choices between paying for a good in cash or according to a more expensive (...)
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  • Influences of the past on choices of the future.Tommy Gärling, Niklas Karlsson, Joakim Romanus & Marcus Selart - 1997 - In Rob Ranyard, Ray Crozier & Ola Svenson (eds.), Decision making: Cognitive models and explanations. Routledge. pp. 167-189.
    Intertemporal choice is the study of how people make choices about what and how much to do at various points in time, when choices at one time influence the possibilities available at other points in time. These choices are influenced by the relative value people assign to two or more payoffs at different points in time. Most choices require decision-makers to trade off costs and benefits at different points in time. These decisions may be about savings, work effort, education, nutrition, (...)
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  • The role of planning for intention-behavior consistency.Robert Gillholm, Dick Ettema, Marcus Selart & Tommy Gärling - 1999 - Scandinavian Journal of Psychology 40 (4):241-250.
    Two studies investigated how planning affects intention-behavior consistency. In Study 1 an experimental group and control group which each consisted of 14 undergraduates were requested in computerized interviews to indicate which activities they intended to perform on the following day. Subjects in the experimental group were also requested in a second phase of the interviews to specify when and where they intended to perform the activities. The results showed that activities for which time and place had been specified were more (...)
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  • The choice between allocation priciples.Daniel Eek & Marcus Selart - 2009 - International Journal of Psychology 44 (2):109-119.
    One hundred and ninety participants (95 undergraduates and 95 employees) responded to a factorial survey in which a number of case-based organizational allocation tasks were described. Participants were asked to imagine themselves as employees in fictitious organizations and chose among three allocations of employee development schemes invested by the manager in different work groups. The allocations regarded how such investments should be allocated between two parties. Participants chose twice, once picking the fairest and once the best allocation. One between-subjects factor (...)
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  • Social and creative decision making.Carl Martin Allwood & Marcus Selart - 2010 - In Carl Martin Allwood & Marcus Selart (eds.), Decision making: Social and creative dimensions. Springer Media.
    Research on human decision making is at the present time undergoing rapid changes. From previously being much focused on models and approaches with an origin in economy, much of the present day research finds its inspiration from disciplinary approaches concerned with incorporating more of the context that the decision making takes place in. This context includes psychological aspects of the decision maker and social-cultural aspects of the situation he or she acts in. All human decision making occurs in dynamically changing (...)
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  • Decision making: Social and creative dimensions.Carl Martin Allwood & Marcus Selart - 2010 - In Carl Martin Allwood & Marcus Selart (eds.), Decision making: Social and creative dimensions. Springer Media.
    This volume presents research that integrates decision making and creativity within the social contexts in which these processes occur. The volume is an essential addition to and expansion of recent approaches to decision making. Such approaches attempt to incorporate more of the psychological and socio-cultural context in which human decision making takes place. The authors come from different disciplines and also belong to a broad spectrum of research traditions. They present innovative chapters dealing with both theoretical and empirical aspects of (...)
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  • Simple Heuristics That Make Us Smart.Gerd Gigerenzer, Peter M. Todd & A. B. C. Research Group - 1999 - New York, NY, USA: Oxford University Press USA. Edited by Peter M. Todd.
    Simple Heuristics That Make Us Smart invites readers to embark on a new journey into a land of rationality that differs from the familiar territory of cognitive science and economics. Traditional views of rationality tend to see decision makers as possessing superhuman powers of reason, limitless knowledge, and all of eternity in which to ponder choices. To understand decisions in the real world, we need a different, more psychologically plausible notion of rationality, and this book provides it. It is about (...)
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  • Prospect Theory: An Analysis of Decision Under Risk.D. Kahneman & A. Tversky - 1979 - Econometrica: Journal of the Econometric Society:263--291.
    The following values have no corresponding Zotero field: PB - JSTOR.
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  • Aristotle on Ethics.Gerard J. Hughes - 2004 - Tijdschrift Voor Filosofie 66 (1):176-176.
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  • A perspective on judgment and choice: mapping bounded rationality.Daniel Kahneman - 2003 - American Psychologist 58 (9):697.
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  • Lavoisier and the Chemistry of Life: An Exploration of Scientific Creativity.Frederic L. Holmes - 1986 - Journal of the History of Biology 19 (1):156-158.
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  • Der sinnhafte Aufbau der sozialen Welt. Eine Einleitung in die verstehende Soziologie.Alfred Schütz - 1935 - Revue de Métaphysique et de Morale 42 (2):14-15.
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