Engagement is important to the success of applications, systems and artefacts as diverse as robotics, pedagogy, games, interactive installations, and virtual reality applications. Yet engagement has proved to be remarkably difficult to define as it can take many forms, so many that it is difficult to isolate what these different instantiations have in common. Instead of pursuing an empirical perspective, the human side of engagement, namely, involvement is considered from a broadly Heideggerian perspective. As Heidegger has a deserved reputation for (...) philosophical obscurity, all of the concepts adopted from his work are mapped onto the more familiar languages and vocabularies of psychology, human–computer interaction and cognitive science. It is argued that technology is engaging and our response to it is to be involved (with it). This resulting involvement–engagement dyad is thus an explicitly holistic account recognising roles for affordance, purpose, identity, affect and embodiment. (shrink)

Improvisation is ubiquitous in life. It deserves, we suggest, to occupy a more central role in cognitive science. In the current paper, we take the case of jazz improvisation as a rich model domain from which to explore the nature of improvisation and expertise more generally. We explore the activity of the jazz improviser against the theoretical backdrop of Dreyfus’s account of expertise as well as of enactivist and 4E accounts of cognition and action. We argue that enactivist and 4E (...) accounts provide a rich source of insights on improvisation that go beyond Dreyfus’s notion of skilled coping, for example, through the central enactivist notion of “sense-making”. At the same time, however, we see improvisation also as suggesting an extension of enactivist theory. We see expert improvisers, in music and in life, as walking on a path of open-ended expansion of their mindful experiential relation with their doing. At the heart of an improviser’s expertise, we propose, lies a form of “higher-level inner sense-making” that spontaneously creates novel forms of agentive goal-directedness in the moment. Our account thus supplants Dreyfus’s idea of the ego-less absorbed expert by that of a mindful improviser enacting spontaneous expressions of herself, in music or in life. (shrink)

Computer Integrated Manufacturing (CIM) is faced with issues which are crucial to Computer Supported Cooperative Work (CSCW). However, despite the large amount of work on Enterprise Integration and its obvious links to the CSCW field, this domain is almost totally absent in the work of the CSCW community. Therefore, this paper is intended to contribute to the discussion on the relevance of CSCW in manufacturing and to combine new concepts for cooperative work with requirements for information system design in production. (...) Production related models, e.g., an order-driven mode of coordination, can be augmented with mechanisms of interaction for coordination, collaboration and co-decision and the design of customer/supplier chains. It is suggested, as one example, to use workflow management technology in advanced manufacturing for shop-floor production planning and control (PPC). The proposed enterprise model and support technology is especially useful for small-batch production. (shrink)

Early agreement within cognitive science on the topic of representation has now given way to a combination of positions. Some question the significance of representation in cognition. Others continue to argue in favor, but the case has not been demonstrated in any formal way. The present paper sets out a framework in which the value of representation use can be mathematically measured, albeit in a broadly sensory context rather than a specifically cognitive one. Key to the approach is the use (...) of Bayesian networks for modeling the distal dimension of sensory processes. More relevant to cognitive science is the theoretical result obtained, which is that a certain type of representational architecture is necessary for achievement of sensory efficiency. While exhibiting few of the characteristics of traditional, symbolic encoding, this architecture corresponds quite closely to the forms of embedded representation now being explored in some embedded/embodied approaches. It becomes meaningful to view that type of representation use as a form of information recovery. A formal basis then exists for viewing representation not so much as the substrate of reasoning and thought, but rather as a general medium for efficient, interpretive processing. (shrink)

This paper describes theories and computer systems illustrating two innovative models of computer support for integrating working and learning. TheVdde system illustrates thedesign critiquing model helping individual professionals in analyzing current work situations, applying existing knowledge to these situations, and articulating new knowledge. The SmartMedia system illustrates thedomain construction model helping communities of practice to collaboratively evolve new ways of working.

In this paper, we explore a rationalistic orientation in Western society. We suggest that this orientation is one of the predominant ways in which Western society tends to frame, understand and deal with a majority of problems and questions – namely in terms of mathematical analysis, calculation and quantification, relying on logic, numbers, and statistics. Our main goal in this paper is to uncover the affective structure of this rationalistic orientation. In doing so, we illustrate how this orientation structures the (...) way not only individuals but society as a whole frames and solves problems. We firstly point towards some exemplary instances of the rationalistic orientation, specifically regarding science, society, and lifeworld practice. Crucially, we argue that the rationalistic orientation is not merely based on a set of beliefs we could easily correct; but rather, that it is an affective condition tacitly shaping our engagement with the world in an encompassing way. Relating to the work of Martin Heidegger, we argue that what we have called an orientation in the beginning is in fact a rationalistic attunement. This attunement fundamentally shapes the pre-reflective level of how individuals approach the world. We elaborate this claim by showing how the rationalistic attunement concretely manifests in tangible socio-material affect dynamics. In the end, we motivate a critical stance towards this attunement, providing the ability to reflect upon and question instances where this way of framing and solving problems is counterproductive. (shrink)

With reference to Mead, Peirce, speech act theory, conversation analysis, and Luhmann's phenomenological grounded version of systems theory, the paper tries to reconstruct actions as products of communication. A triadic sequence is identified as the elementary unit for the intersubjective constitution of an act. This unit combines three achievements: (a) the constitution of meaning by sequential attribution, (b) the intersubjective coordination of attributed meanings, and (c) the reproduction of rules, guiding the process of constitution and coordination of attributed meanings. Then, (...) using the tools of systems theory and applying them to empirical results of ethnomethodology and conversation analysis, it is shown how the rule scheme is integrated in a triadic sequence, functioning on three different levels of communication. Finally, a specific form of repair after next turn is discussed, relating it to the function of preserving the structure of conversational types. The analysis of such conversational types opens a possible realm of cooperation between conversation analysis and Luhmann's version of systems theory. (shrink)

In this article, I establish a theory of knowledge approach for evaluating the use of computers for educational purposes at the university. In so doing, I trace part of the history of the “enabling factor” of Artificial Intelligence in this sector, an important element that has been integrated into everyday learning environments. The result of my reflection is a dialogical structure, directly inspired by past technology assessment research, which illustrates the conceptual advancement of researchers in the field of learning technologies. (...) The notions covered have implications in future policy-related discourse with regards to education. (shrink)

The peculiarity of the relationship between philosophy and Artificial Intelligence (AI) has been evidenced since the advent of AI. This paper aims to put the basis of an extended and well founded philosophy of AI: it delineates a multi-layered general framework to which different contributions in the field may be traced back. The core point is to underline how in the same scenario both the role of philosophy on AI and role of AI on philosophy must be considered. Moreover, this (...) framework is revised and extended in the light of the consideration of a type of multiagent system devoted to afford the issue of scientific discovery both from a conceptual and from a practical point of view. (shrink)

This article develops a critical theory of human–computer interaction intended to test some of the assumptions and omissions made in the field as it transitions from a cognitive theoretical frame to a phenomenological understanding of user experience described by Harrison et al. as a third research paradigm and similarly Bødker :24–31; Bødker, Interactions 22):24–31, 2015) as third-wave HCI. Although this particular focus on experience has provided some novel avenues of academic enquiry, this article draws attention to a distinct bridge between (...) the conventional HCI disciplinary concerns with predominantly task-based digital work and use context and a growing business interest in consumer experiences in digital environments. Critical HCI addresses the problem of experience in two interrelated ways. On one hand, it explores the role market logic plays in putting user experiences to work. On the other hand, it engages with ontological understandings of experience hitherto realized in HCI by way of a phenomenological matrix. The article concludes by bringing in an old thinker to consider experience in novel ways that relate ontological concerns to a broader political concept of experience capitalism. (shrink)

Once a standard tool in the epistemologist’s kit, the analytic/synthetic distinction was challenged by Quine and others in the mid-twentieth century and remains controversial today. But although the work of a lot contemporary philosophers touches on this distinction – in the sense that it either has consequences for it, or it assumes results about it – few have really focussed on it recently. This has the consequence that a lot has happened that should affect our view of the analytic/synthetic distinction, (...) while little has been done to work out exactly what the effects are. All these features together make the topic ideal for either a survey or research seminar at the graduate level: it can provide an organising theme which justifies a spectrum of classic readings from Locke to Williamson, passing though Kant, Frege, Carnap, Quine and Kripke on the way, but it could also provide an excuse for a much more narrowly construed research seminar which studies the consequences of really contemporary philosophy of language and linguistics for the distinction. (shrink)

The experience of computer use can be productively articulated with concepts developed in the phenomenological tradition of philosophy. Building on the insights of classical phenomenologists, Ihde has advanced a sophisticated view of the ways humans relate to technology. I review and expand on his notions of “technological mediation,” “embodiment,” and “multistability,” and apply them to the experience of computer interface. In particular, I explore the experience of using a computer that fails to work properly. A revealing example is the experience (...) of a user who suddenly and unexpectedly encounters a slowly-loading webpage while using the Internet. This phenomenological framework provides an account of the ways a suddenly failing technology changes our relationships to the device, to the world, and to ourselves, and it also suggests how this experience can be usefully reconceptualized. (shrink)

A survey of a wide range of social?scientific disciplines reveals a definite convergence of theoretical interest in human cognition and communication as situated, concerned, and embedded in social commitment. Recent contributions within situation semantics and cognitive science explicitly reject some of the constraints inherent in their shared philosophical heritage and prepare novel ground for dialogues between fields as far apart as formal semantics and ?dialogical? text theory. Issues such as purely cognitive versus motivational aspects of human situatedness, and the relationship (...) between models of individual information processing, on the one hand, and hermeneutic?dialectic assumptions about social and collective features of meaning and mind, on the other, are thus made topics of cross?disciplinary discussions. These are some of the many problems in need of further clarification if we want to explore the possibility of bridging and/or transcending the gulf between analytic?rationalist and hermeneutic?dialectic contributions to our insight into human cognition and communication. (shrink)

Engineers use neural networks to control systems too complex for conventional engineering solutions. To examine the behavior of individual hidden units would defeat the purpose of this approach because it would be largely uninterpretable. Yet neurophysiologists spend their careers doing just that! Hidden units contain bits and scraps of signals that yield only arcane hints about network function and no information about how its individual units process signals. Most literature on single-unit recordings attests to this grim fact. On the other (...) hand, knowing a system's function and describing it with elegant mathematics tell one very little about what to expect of interneuronal behavior. Examples of simple networks based on neurophysiology are taken from the oculomotor literature to suggest how single-unit interpretability might decrease with increasing task complexity. It is argued that trying to explain how any real neural network works on a cell-by-cell, reductionist basis is futile and we may have to be content with trying to understand the brain at higher levels of organization. (shrink)

Conceptual integration theory (Fauconnier & Turner, 1998, 2002) is re-examined in the light of recent criticisms (e.g., Gibbs, 2000, 2001). It is argued that the assumption of four independent "cognitive spaces" enters the model primarily as an entailment of the "space," "blending," and "construction" metaphors, leads to unnecessary ambiguity, and works against statement of the theory in a form that supports derivation of testable hypotheses. Several examples from Fauconnier and Turner (2002) are analyzed to show that they can be interpreted (...) more simply, without need of four separate "spaces." Suggestions are made for reformulating conceptual integration theory without the problematic metaphors. (shrink)

This paper decribes the theoretical and methodological issues involved in the social shaping of technology and work, with particular reference to human centred computer integrated manufacturing (CIM) systems. Conventional approaches to the understanding and shaping of the relationship between technology, work and human development are criticised, and an alternative, human centred approach is outlined. The methods and processes whereby the design of human centred CIM systems may be shaped and evaluated are then described and appraised.

Many digital technologies, designed and controlled by intensive data-driven corporate platforms, have become ubiquitous for many of our daily activities. This has raised political and ethical concerns over how they might be threatening our personal autonomy. However, not much philosophical attention has been paid to the specific role that their hyper-designed (sensorimotor) interfaces play in this regard. In this paper, we aim to offer a novel framework that can ground personal autonomy on sensorimotor interaction and, from there, directly address how (...) technological design affects personal autonomy. To do this, we will draw from enactive sensorimotor approaches to cognition, focusing on the central notion of habits, understood as sensorimotor schemes that, in networked relations, give rise to sensorimotor agency. Starting from sensorimotor agency as a basis for more complex forms of personal autonomy, our approach gives us grounds to analyse our relationship with technology (in general) and to distinguish between autonomy-enhancing and autonomy-diminishing technologies. We argue that, by favouring/obstructing the enactment of certain (networks of) habits over others, technologies can directly act upon our personal autonomy, locally and globally. With this in mind, we then discuss how current digital technologies are often being designed to be autonomy-diminishing (as is the case of “dark patterns” in design), and sketch some ideas on how to build more autonomy-enhancing digital technologies. (shrink)

We consider the potential impact of Computer Supported Cooperative Work, with special reference to large technically advanced projects involving several organizations. It is vital that such projects are managed efficiently, without delays, since a product that reaches the market a few months earlier than its competitors enjoys a great advantage. Traditional methods of coordinating large projects, based on hierarchical communication, tend to produce delays, since technicians at remote sites are obliged to solve coordination problems by passing them up the hierachy. (...) It would be better if such problems were solved by improvising conferences among the technicians; Computer Supported Cooperative Work will provide the technical means of implementing this heterarchical style of management without losing control of the project. The use of computers as a social medium raises methodological and ethical issues which are discussed in the final section. (shrink)

Science and technology are so intertwined that technoscience has been argued to more accurately reflect the progress of science and its impact on society, and most socioscientific issues require technoscientific reasoning. Education policy documents have long noted that the general public lacks sufficient understanding of science and technology necessary for informed decision-making regarding socioscientific/technological issues. The science–technology–society movement and scholarship addressing socioscientific issues in science education reflect efforts in the science education community to promote more informed decision-making regarding such issues. (...) Now Science, Technology, Engineering, Mathematics education has emerged as a major reform movement impacting science education. STEM education efforts emphasize literacy across the disciplines of science, technology, engineering, and mathematics, but with rare exceptions, treat issues of technology superficially and uncritically. Informed decision-making regarding many personal and societal issues requires technological literacy beyond merely becoming an enthusiastic designer or skilled user of technology, but the science education community has given little attention to what such literacy entails. Here, we present results of an extensive review of the literature regarding the nature of technology in order to identify key issues among scholars who study technology. We then provide predominant perspectives among those scholars and suggest which identified NOT issues are most essential to address as part of STEM education efforts that seek to promote informed personal and societal decision-making. (shrink)

Simon’s notion of bounded rationality is deeply intertwined with his activity as a cognitive psychologist and founder of so-called cognitivism, a mainstream approach in cognitive psychology until the 1980s. Cognitivism, understood as ‘symbolic information processing,’ provided the first cognitive psychology foundation to bounded rationality. Has bounded rationality since then fully followed the development of cognitive psychology beyond symbolic information processing in the post-Simonian era? To answer this question, this paper focuses on Simon’s opposition during the 1990s to a new view (...) of cognition called situated cognition, which has since put into question the entire view in cognitive psychology of humans as symbolic information processors. This paper then reads the cognitivism/situated cognition debate through the lens of current bounded rationality research in economics, in order to inquire into whether it has tackled the issues in that controversy; to envisage possible new foundations for a cognitive psychology-based bounded rationality. (shrink)

In this paper we review some problems with traditional approaches for acquiring and representing knowledge in the context of developing user interfaces. Methodological implications for knowledge engineering and for human-computer interaction are studied. It turns out that in order to achieve the goal of developing human-oriented (in contrast to technology-oriented) human-computer interfaces developers have to develop sound knowledge of the structure and the representational dynamics of the cognitive system which is interacting with the computer.We show that in a first step (...) it is necessary to study and investigate the different levels and forms of representation that are involved in the interaction processes between computers and human cognitive systems. Only if designers have achieved some understanding about these representational mechanisms, user interfaces enabling individual experiences and skill development can be designed. In this paper we review mechanisms and processes for knowledge representation on a conceptual, epistemological, and methodologieal level, and sketch some ways out of the identified dilemmas for cognitive modeling in the domain of human-computer interaction. (shrink)

The ethics in an information society is discussed from the combined viewpoint of Eastern and Western thoughts. The breakdown of a coherent self threatens the Western ethics and causes nihilism. Francisco Varela, one of the founders of Autopoiesis Theory, tackled this problem and proposed Enactive Cognitive Science by introducing Buddhist middle-way philosophy. Fundamental Informatics gives further insights into the problem, by proposing the concept of a hierarchical autopoietic system. Here the ethics can be described in relation to a community rather (...) than a coherent self. The philosophical bridge between East and West is expected to solve the ethical aporia in the 21st century. (shrink)

When people speak about “communication barriers”, what they usually think about are such things as the limitations set by human nature itself, or the constraints that are inherent in the tools we use for communicating. As an example of the first, consider the limited range of the naked human voice; for the second, we may think of the limitations imposed by such primitive communicative devices as the bonfire, the heliograph, or an old-fashioned megaphone.Our contribution draws attention to the fact that, (...) despite enormous advances on the technological side of human communication (such as demonstrated by the existence and use of computers as communication devices), there still are some barriers to be removed as far as the human side is concerned. We call these barriers the “stumble-blocks of the mind”. Their existence is demonstrated by the study of two case stories, which show that understanding the communicative implications of computerizing information is more important than increased emphasis on ever fancier and more expensive hardware products.The next question has to do with the reasons for these “stumbling blocks” to occur. Current communicative and linguistic theoretical findings are used in an effort to explain and solve the communicative dilemmas that are encountered in the organization of our communication, among others in the area of human-computer interface. In particular, the notion of “privacy” in speech acting is suggested as an overlooked aspect, and the notion of “information transfer” is replaced by that of “creating mental activity”.Finally, some conclusions are drawn, and a number of practical applications are offered. (shrink)

IDSSs should contribute to the enhancement of human performance, but their effectiveness can be guaranteed only in the case of certain decision types. The issues explored in this paper show that they can help to overcome some human limitations, especially in complex data and information processes, in uncertainty management, and in coherent reasoning. Integrating human and machine expertise is clearly beneficial, nevertheless with the aim of building intelligent solutions we should not ignore the role of human factors and the problems (...) deriving from the integration of knowledge of multiple experts. The risk is that the systems will become clumsy and vulnerable to embarrassing failures.The paper explores the opportunities for exploitation of IDSSs to provide intelligent advice, intelligent analysis and intelligent evaluation. Some suggestions for research have been proposed looking at the ideas put forward in a recent research project dealing with the development of a system supporting local government authorities on environmental impact assessment procedure. (shrink)

In the last three decades, a cultural perspective has been used to understand scientific knowledge and technology. This relatively new perspective has introduced literature on the ethical dimension to the development of technology, which are embedded in techniques, tools and artifacts. Today, more than ever, there is an urgent need to comprehend the global ramifications of modernization. In this paper, we make an attempt to look at science and technology based on culture, wisdom, ecology and ethical values. We move towards (...) reviewing and consolidating significant literature on philosophy of technology and culture within contemporary times. Furthermore, this article touches upon the transformative power of technologies in relation to modernity. (shrink)

This study extended the scope of previous findings in human–computer interaction research within the computers are social actors paradigm by showing that online users attribute perceptions of moral qualities to Websites and, further, that differential perceptions of morality affected the extent of persuasion. In an experiment (N = 138) that manipulated four morality conditions (universalist, relativist, egotistic, control) across worldview, a measured independent variable, users were asked to evaluate a Web site designed to aid them in making ethical decisions. Web (...) sites offered four different types of ethical advice as participants contemplated cases involving ethical quandaries. Perceptions of the Web sites’ moral qualities varied depending on the type of advice given. Further, the Web sites’ perceived morality and participants’ worldview predicted credibility, persuasiveness, and attitudes toward the Web sites. (shrink)

Currently there is a clear trend towards questioning the traditional sovereign human self which for two hundred years has had an undisputed central status within European culture and philosophy. This challenges the tradition of anthropocentrism which in a Scandinavian computer science context has had two theoretical foundations: the workoriented design theory represented by the Scandinavian participatory design philosophy, and the idea of the computer to a rather passive medium for human communication. The process, reducing the computer to a rather passive (...) medium for human communication. The paper firstly examines these two theoretical anthropocentric positions. Secondly it outlines the trend towards challenging the status of the human self within different research contexts. This trend represents a challenge for Human-centred systems design. Finally, it discusses the new demands for conceptualising basic IT research phenomena created by this development, with particular focus on the issue of human-centredness as a systems design strategy. (shrink)