Understanding is an ability manifested by grasping relations of a phenomenon and articulating new explanations. Hence, scientific understanding is inextricably intertwined with and not possible without explanation, and understanding is not a type of propositional knowledge. Anna Elisabeth Höhl provides a novel philosophical account of scientific understanding by developing and defending necessary and sufficient conditions for the understanding that scientists achieve of the phenomena they are researching. This account of scientific understanding is based on and supported by a detailed investigation (...) of an episode from scientific practice in biology. (shrink)

The widely accepted view states that an intention to deceive is not necessary for lying. Proponents of this view, the so-called non-deceptionists, argue that lies are simply insincere assertions. We conducted three experimental studies with false explanations, the results of which put some pressure on non-deceptionist analyses. We present cases of explanations that one knows are false and compare them with analogical explanations that differ only in having a deceptive intention. The results show that lay people distinguish between such false (...) explanations and to a higher degree classify as lies those explanations that are made with the intention to deceive. Non-deceptionists fail to distinguish between such cases and wrongly classify both as lies. This novel empirical finding indicates the need for supplementing non-deceptionist definitions of lying, at least in some cases, with an additional condition, such as an intention to deceive. (shrink)

Artificial intelligent (AI) systems that perform image classification tasks are being used to great success in many application contexts. However, many of these systems are opaque, even to experts. This lack of understanding can be problematic for ethical, legal, or practical reasons. The research field Explainable AI (XAI) has therefore developed several approaches to explain image classifiers. The hope is to bring about understanding, e.g., regarding why certain images are classified as belonging to a particular target class. Most of these (...) approaches use visual explanations. Drawing on Elgin’s work (True enough. MIT Press, Cambridge, 2017), I argue that analyzing what those explanations exemplify can help to assess their suitability for producing understanding. More specifically, I suggest to distinguish between two forms of examples according to their suitability for producing understanding. I call these forms samples and exemplars, respectively. Samples are prone to misinterpretation and thus carry the risk of leading to misunderstanding. Exemplars, by contrast, are intentionally designed or chosen to meet contextual requirements and to mitigate the risk of misinterpretation. They are thus preferable for bringing about understanding. By reviewing several XAI approaches directed at image classifiers, I show that most of them explain with samples. If my analysis is correct, it will be beneficial if such explainability methods use explanations that qualify as exemplars. (shrink)

Epistemic pluralists in the philosophy of science often argue that different epistemic perspectives in science are equally warranted. Sandra Mitchell – with her Integrative Pluralism (IP) – has notably advocated for this kind of epistemic pluralism. A problem arises for Mitchell however because she also wants to be an epistemological pluralist. She claims that, not only are different epistemic perspectives in science equally warranted in different contexts, but different understandings of these epistemic perspectives in science are also equally warranted in (...) different contexts. The problem is that Mitchell argues that her understanding of epistemic perspectives in science (IP) is the correct one, and it is dilemmic to then claim that there is more than one such understanding. As solution, I suggest that we abandon epistemological pluralism and instead follow Feyerabend in being opportunistic pluralists. We can adopt pluralism as a short-term strategy in the pursuit of a long-term unitary goal. This unitary goal is what philosophers of understanding call objectual understanding, the kind of understanding that Integrative Pluralism tacitly aspires to anyway. (shrink)

This paper explores the relationship between the questioning attitude of wondering and a class of attitudes I call 'epistemic desires'. Broadly, these are desires to improve one's epistemic position on some question. A common example is the attitude of wanting to know the answer to some question. I argue that one can have any kind of epistemic desire towards any question, Q, without necessarily wondering Q, but not conversely. That is, one cannot wonder Q without having at least some epistemic (...) desire directed towards Q. I defend this latter claim from apparent counterexamples due to Friedman (2013) and Drucker (2022), and finish with a proposal on which epistemic desires, particularly the desire for understanding, play an explanatory role in distinguishing wondering from other forms of question-directed thought. (shrink)

This paper aims to clarify the nature of understanding in medicine. The first part describes in more detail what it means to understand something and links a type of understanding (i.e., objectual understanding) to explanations. The second part proceeds to investigate what objectual understanding of a disease (i.e., biomedical understanding) requires by considering the case of scurvy from the history of medi- cine. The main hypothesis is that grasping a mechanistic explanation of a condi- tion is necessary for a biomedical (...) understanding of that condition. The third part of the paper argues that biomedical understanding is necessary, but not sufficient for understanding in a clinical context (i.e., clinical understanding). The hypothe- sis is that clinical understanding combines biomedical understanding of a disease or pathological condition with understanding illness, which involves some degree of personal understanding of the patient. It is argued that, in many cases, clinical understanding necessitates adopting a particular second-personal stance and using cognitive resources in addition to those involved in biomedical understanding. (shrink)

Hot-cold empathy gaps are a pervasive phenomena wherein one’s predictions about others tend to skew ‘in the direction’ of one’s own current visceral states. For instance, when one predicts how hungry someone else is, one’s prediction will tend to reflect one’s own current hunger state. These gaps also obtain intrapersonally, when one attempts to predict what one oneself would do at a different time. In this paper, we do three things: We draw on empirical evidence to argue that so-called hot-cold (...) empathy gaps arise when one projects one’s own current state into a simulation about another. Second, we argue that this process does not typically confer knowledge, even when the predictions it produces happen to be accurate. Third, we suggest that these results can be used to develop a challenge for L.A. Paul's view that authentic action sometimes requires subjective knowledge of one’s own values and how these values relate to relevant outcomes. We then sketch an alternative view of the epistemic grounds of authenticity, one on which authenticity requires a kind of understanding. The relevant form of understanding can be achieved by subjective knowledge but can also be achieved elsewise, such as through testimony from a close friend about what one values. (shrink)

According to metaphysical coherentism, grounding relations form an interconnected system in which things ground each other and nothing is ungrounded. This potentially viable view’s logical territory remains largely unexplored. In this paper, I describe that territory by articulating four varieties of metaphysical coherentism. I do not argue for any variety in particular. Rather, I aim to show that not all issues which might be raised against coherentism will be equally problematic for all the versions of that view, which features far (...) more nuance and diversity than is typically ascribed to it. (shrink)

Computer simulations are often claimed to be opaque and thus to lack transparency. But what exactly is the opacity of simulations? This paper aims to answer that question by proposing an explication of opacity. Such an explication is needed, I argue, because the pioneering definition of opacity by P. Humphreys and a recent elaboration by Durán and Formanek are too narrow. While it is true that simulations are opaque in that they include too many computations and thus cannot be checked (...) by hand, this doesn’t exhaust what we might want to call the opacity of simulations. I thus make a fresh start with the natural idea that the opacity of a method is its disposition to resist knowledge and understanding. I draw on recent work on understanding and elaborate the idea by a systematic investigation into what type of knowledge and what type of understanding are required if opacity is to be avoided and why the required sort of understanding, in particular, is difficult to achieve. My proposal is that a method is opaque to the degree that it’s difficult for humans to know and to understand why its outcomes arise. This proposal allows for a comparison between different methods regarding opacity. It further refers to a kind of epistemic access that is important in scientific work with simulations. (shrink)

Hempel seems to hold the following three views: (H1) Understanding is pragmatic/relativistic: Whether one understands why X happened in terms of Explanation E depends on one's beliefs and cognitive abilities; (H2) Whether a scientific explanation is good, just like whether a mathematical proof is good, is a nonpragmatic and objective issue independent of the beliefs or cognitive abilities of individuals; (H3) The goal of scientific explanation is understanding: A good scientific explanation is the one that provides understanding. Apparently, H1, H2, (...) and H3 cannot be all true. Some philosophers think that Hempel is inconsistent, while some others claim that Hempel does not actually hold H3. I argue that Hempel does hold H3 and that he can consistently hold all of H1, H2, and H3 if he endorses what I call the “understanding argument.” I also show how attributing the understanding argument to Hempel can make more sense of his D-N model and his philosophical analysis of the pragmatic aspects of scientific explanation. (shrink)

Some philosophers (e.g., Pritchard, Grimm, and Hills) recently have objected that veritism cannot explain the epistemic value of understanding-why. And they have proposed two anti-veritist accounts. In this paper, I first introduce their objection and argue that it fails. Next, I consider a strengthened version of their objection and argue that it also fails. After that, I suggest a new veritist account: Understanding-why entails believing the truth that what is grasped is accurate (or accurate enough), and it is this true (...) belief, along with many other true beliefs understanding-why entails, that makes understanding-why finally epistemically valuable. Then, I explain why the two anti-veritist accounts are both false. Finally, I briefly discuss the idea that understanding involves a kind of know-how and show how veritism can explain the epistemic value of know-how in general. (shrink)

Contrastivism about interrogative understanding is the view that ‘S understands why p’ posits a three-place epistemic relation between a subject S, a fact p, and an alternative to p, q. This thesis stands in stark opposition to the natural idea that a subject S can be said to understand why psimpliciter. I argue that contrastivism offers the best explanation for the fact that evaluations of the form ‘S understands why p’ vary depending on the alternatives to p under consideration. I (...) also show that contrastivism offers valuable resources with which to explain the gradability of interrogative understanding attributions, as well as the sensitivity of these attributions to the perceived degree of epistemic demandingness of different contexts. (shrink)

Book Review: De Regt, H. W. Understanding Scientific Understanding. New York: Oxford University Press, 2017.

John D. Norton is responsible for a number of influential views in contemporary philosophy of science. This paper will discuss two of them. The material theory of induction claims that inductive arguments are ultimately justified by their material features, not their formal features. Thus, while a deductive argument can be valid irrespective of the content of the propositions that make up the argument, an inductive argument about, say, apples, will be justified (or not) depending on facts about apples. The argument (...) view of thought experiments claims that thought experiments are arguments, and that they function epistemically however arguments do. These two views have generated a great deal of discussion, although there hasn’t been much written about their combination. I argue that despite some interesting harmonies, there is a serious tension between them. I consider several options for easing this tension, before suggesting a set of changes to the argument view that I take to be consistent with Norton’s fundamental philosophical commitments, and which retain what seems intuitively correct about the argument view. These changes require that we move away from a unitary epistemology of thought experiments and towards a more pluralist position. (shrink)

The paper argues that an account of understanding should take the form of a Carnapian explication and acknowledge that understanding comes in degrees. An explication of objectual understanding is defended, which helps to make sense of the cognitive achievements and goals of science. The explication combines a necessary condition with three evaluative dimensions: an epistemic agent understands a subject matter by means of a theory only if the agent commits herself sufficiently to the theory of the subject matter, and to (...) the degree that the agent grasps the theory (i.e., is able to make use of it), the theory answers to the facts and the agent’s commitment to the theory is justified. The threshold for outright attributions of understanding is determined contextually. The explication has descriptive as well as normative facets and allows for the possibility of understanding by means of non-explanatory (e.g., purely classificatory) theories. (shrink)

There are three main accounts of scientific progress: 1) the epistemic account, according to which an episode in science constitutes progress when there is an increase in knowledge; 2) the semantic account, according to which progress is made when the number of truths increases; 3) the problem-solving account, according to which progress is made when the number of problems that we are able to solve increases. Each of these accounts has received several criticisms in the last decades. Nevertheless, some authors (...) think that the epistemic account is to be preferred if one takes a realist stance. Recently, Dellsén proposed the noetic account, according to which an episode in science constitutes progress when scientists achieve increased understanding of a phenomenon. Dellsén claims that the noetic account is a more adequate realist account of scientific progress than the epistemic account. This paper aims precisely at assessing whether the noetic account is a more adequate realist account of progress than the epistemic account. (shrink)

We might think that thought experiments are at their most powerful or most interesting when they produce new knowledge. This would be a mistake; thought experiments that seek understanding are just as powerful and interesting, and perhaps even more so. A growing number of epistemologists are emphasizing the importance of understanding for epistemology, arguing that it should supplant knowledge as the central notion. In this chapter, I bring the literature on understanding in epistemology to bear on explicating the different ways (...) that thought experiments increase three important kinds of understanding: explanatory, objectual and practical. (shrink)

A central goal of research in explainable artificial intelligence (XAI) is to facilitate human understanding. However, understanding is an elusive concept that is difficult to target. In this paper, we argue that a useful way to conceptualize understanding within the realm of XAI is via certain human abilities. We present four criteria for a useful conceptualization of understanding in XAI and show that these are fulfilled by an abilities-based approach: First, thinking about understanding in terms of specific abilities is motivated (...) by research from numerous disciplines involved in XAI. Second, an abilities-based approach is highly versatile and can capture different forms of understanding important in XAI application contexts. Third, abilities can be operationalized for empirical studies. Fourth, abilities can be used to clarify the link between explainability, understanding, and societal desiderata concerning AI, like fairness and trustworthiness. Conceptualizing understanding as abilities can therefore support interdisciplinary collaboration among XAI researchers, provide practical benefit across diverse XAI application contexts, facilitate the development and evaluation of explainability approaches, and contribute to satisfying the societal desiderata of different stakeholders concerning AI systems. (shrink)

Philosophy Compass, Volume 17, Issue 6, June 2022.

This paper argues that a notion of statistical explanation, based on Salmon’s statistical relevance model, can help us better understand deep neural networks. It is proved that homogeneous partitions, the core notion of Salmon’s model, are equivalent to minimal sufficient statistics, an important notion from statistical inference. This establishes a link to deep neural networks via the so-called Information Bottleneck method, an information-theoretic framework, according to which deep neural networks implicitly solve an optimization problem that generalizes minimal sufficient statistics. The (...) resulting notion of statistical explanation is general, mathematical, and subcausal. (shrink)

Testimony spreads information. It is also commonly agreed that it can transfer knowledge. Whether it can work as an epistemic source of understanding is a matter of dispute. However, testimony certainly plays a pivotal role in the proliferation of understanding in the epistemic community. But how exactly do we learn, and how do we make advancements in understanding on the basis of one another’s words? And what can we do to maximize the probability that the process of acquiring understanding from (...) one another succeeds? These are very important questions in our current epistemological landscape, especially in light of the attention that has been paid to understanding as an epistemic achievement of purely epistemic value. Somewhat surprisingly, the recent literature in social epistemology does not offer much on the topic. The overarching aim of this paper is to provide a tentative model of understanding that goes in-depth enough to safely address the question of how understanding and testimony are related to one another. The hope is to contribute, in some measure, to the effort to understand understanding, and to explain two facts about our epistemic practices: the fact that knowledge and understanding relate differently to testimony, and the fact that some pieces of testimonial information are better than others for the sake of providing one with understanding and of yielding advancements in one’s epistemic standing. (shrink)

Can we gain understanding from testifiers who themselves fail to understand? At first glance, this looks counterintuitive. How could a hearer who has no understanding or very poor understanding of a certain subject matter non-accidentally extract items of information relevant to understanding from a speaker’s testimony if the speaker does not understand what she is talking about? This paper shows that, when there are theories or representational devices working as mediators, speakers can intentionally generate understanding in their hearers by engaging (...) in relevant speech acts without understanding the topic of these speech acts themselves. More specifically, I argue that testifiers can intentionally elicit understanding of empirical phenomena in their hearers even if they themselves lack such understanding – granted that they properly understood the epistemic mediators involved. (shrink)

By appealing to resources found in the scientific understanding literature, I identify in what senses idealisations afford understanding in the context of the (magnetic) Aharonov-Bohm effect. Three types of concepts of understanding are discussed: understanding-what, which has to do with understanding a phenomenon; understanding-with, which has to do with understanding a scientific theory; and understanding-why, which has to do with the reason some phenomenon occurs. Consequently, I outline an account of understanding-with that is suggested by the historical controversy surrounding the (...) Aharonov-Bohm effect. (shrink)

The aim of this article is to examine and defend videogame cognitivism (VC). According to VC, videogames can be a source of cognitive successes (such as true beliefs, knowledge or understanding) for their players. While the possibility of videogame-based learning has been an extensive topic of discussion in the last decades, the epistemological underpinnings of these debates often remain unclear. I propose that VC is a domain- specific brand of aesthetic cognitivism, which should be carefully distinguished from other views that (...) also insist on the cognitive or educational potential of videogames. After these clarifications, I discuss and assess different broad strategies to motivate VC: propositionalism, experientialism, and neocognitivism. These map the different ways in which videogames can prove epistemically valuable, showing them to be, respectively, sources of propositional knowledge, experiential knowledge, and understanding. I eventually argue that neocognitivism is a particularly promising and yet underexplored way to defend VC. (shrink)

I examine situations in which we say that different subjects have ‘different’, ‘competing’, or ‘conflicting understandings’ of a phenomenon. In order to make sense of such situations, we should turn our attention to an often neglected ambiguity in the word ‘understanding’. Whereas the notion of understanding that is typically discussed in philosophy is, to use Elgin’s terms, tethered to the facts, there is another notion of understanding that is not tethered in the same way. This latter notion is relevant because, (...) typically, talk of two subjects having ‘different’, ‘competing’, or ‘conflicting understandings’ of a phenomenon does not entail any commitment to the proposition that these subjects understand the phenomenon in the tethered sense of the word. This paper aims, first, to analyze the non-tethered notion of understanding, second, to clarify its relationship to the tethered notion, third, to explore what exactly goes on when ‘different’, ‘competing’, or ‘conflicting understandings’ clash and, fourth, to discuss the significance of such situations in our epistemic practices. In particular, I argue for a version of scientific pluralism according to which such situations are important because they help scientific communities achieve their fundamental epistemic goals—most importantly, the goal of understanding the world in the tethered sense. (shrink)

Understanding is a valued trait in any epistemic practice, scientific or not. Yet, when it comes to characterizing its nature, the notion has not received the philosophical attention it deserves. We have set ourselves three tasks in this paper. First, we defend the importance of this endeavor. Second, we consider and criticize a number of proposals to this effect. Third, we defend an alternative account, focusing on abilities as the proper mark of understanding.

Starting with the slogan that understanding is a ‘knowledge of causes’, Stephen Grimm and John Greco have argued that understanding comes from a knowledge of dependence relations. Grounding is the trendiest dependence relation on the market, and if Grimm and Greco are correct, then instances of grounding should also give rise to understanding. In this paper, I will show that this prediction is correct – grounding does indeed generate understanding in just the way that Grimm and Greco anticipate. However, grounding (...) examples of understanding also show that Grimm and Greco are not telling the full story when it comes to understanding. Understanding can only be generated by a particular subset of dependence relations – those dependence relations that are also explanatory. Grimm and Greco should thus appeal to a privileged class of dependence relations, relations like grounding that can also give rise to explanation. (shrink)

This paper investigates some epistemic properties that distinguish understanding from knowledge. In particular, the focus is on how to spell out the notion of grasping the relationships between propositions that constitute objectual understanding: what kind of epistemic access is required for grasping to occur and to what extent is the act of grasping voluntary? A modest form of access is suggested as an answer to the first question and a largely negative answer to the second. The worry that my suggestion (...) is too permissive in crediting subjects with understanding is addressed. The results are then finally briefly contrasted to Ernest Sosa’s notion of knowing full well where one contrast precisely concerns the voluntary character of the respective epistemic states. (shrink)

Is art epistemically valuable? Catherine Z. Elgin answers this question in the affirmative. She argues for the epistemic value of art on the basis of her innovative epistemological theory, in which the focus is shifted from knowledge and truth to a non-factive account of understanding. After an exposition and critique of her view, as she develops it in her most recent book “True Enough” (MIT-Press, 2017), I will build on some of her ideas in order to strengthen her account.

It is widely believed that mathematics carries a substantial part of the explanatory burden in science. However, mathematics can also play important heuristic roles of a different kind, being a source of new ideas and approaches, allowing us to build toy models, enhancing expressive power and providing fruitful conceptualizations. In this paper, we focus on the application of dynamical systems theory (DST) within the extended cognition (EC) field of cognitive science, considering this case study to be a good illustration of (...) a general phenomenon. In the paper, we justify both a negative and a positive claim. The negative claim is that dynamical systems theory hardly plays any explanatory role in EC research. We justify our claim by analyzing several accounts of the explanatory role of mathematics and stressing the way mathematical arguments are used in explanations. Our positive claim is that even though, for now, DST has no explanatory power in many of the EC approaches, it still plays an important heuristic role there. In particular, using mathematical notions improves the expressive power of the language and gives a sense of understanding of the phenomena under investigation. The case study of EC allows us to identify and analyze this important role of mathematics, which seems to be neglected in contemporary discussions. (shrink)

Is understanding subject to a factivity constraint? That is, must the agent’s representation of some subject matter be accurate in order for her to understand that subject matter? ‘No’, I argue in this paper. As an alternative, I formulate a novel manipulationist account of understanding. Rather than correctly representing, understanding, on this account, is a matter of being able to manipulate a representation of the world to satisfy contextually salient interests. This account of understanding is preferable to factivism, I argue, (...) mainly for simplicity reasons. While it explains the intuitive data about understanding as successfully as factivist accounts, it is simpler by virtue of reducing the value truth bestows on understanding to that of usability. (shrink)

While the relation between visualization and scientific understanding has been a topic of long-standing discussion, recent developments in physics have pushed the boundaries of this debate to new and still unexplored realms. For it is claimed that, in certain theories of quantum gravity, spacetime ‘disappears’: and this suggests that one may have sensible physical theories in which spacetime is completely absent. This makes the philosophical question whether such theories are intelligible, even more pressing. And if such theories are intelligible, the (...) question then is how they manage to do so. In this paper, we adapt the contextual theory of scientific understanding, developed by one of us, to fit the novel challenges posed by physical theories without spacetime. We construe understanding as a matter of skill rather than just knowledge. The appeal is thus to understanding, rather than explanation, because we will be concerned with the tools that scientists have at their disposal for understanding these theories. Our central thesis is that such physical theories can provide scientific understanding, and that such understanding does not require spacetimes of any sort. Our argument consists of four consecutive steps: (a) We argue, from the general theory of scientific understanding, that although visualization is an oft-used tool for understanding, it is not a necessary condition for it; (b) we criticise certain metaphysical preconceptions which can stand in the way of recognising how intelligibility without spacetime can be had; (c) we catalogue tools for rendering theories without a spacetime intelligible; and (d) we give examples of cases in which understanding is attained without a spacetime, and explain what kind of understanding these examples provide. (shrink)

Elgin has presented an extensive defence of reflective equilibrium embedded in an epistemology which focuses on objectual understanding rather than ordinary propositional knowledge. This paper has two goals: to suggest an account of reflective equilibrium which is sympathetic to Elgin’s but includes a range of further developments, and to analyse its role in an account of understanding. We first address the structure of reflective equilibrium as a target state and argue that reflective equilibrium requires more than an equilibrium in the (...) sense of a coherent position. On the one hand, the position also needs to be stable between a ‘conservative’ pull of input commitments and a ‘progressive’ pull of epistemic goals; on the other hand, reflective equilibrium requires that enough of the resulting commitments have some credibility independent of the coherence of the position. We then turn to the dynamics of reflective equilibrium, the process of mutual adjustment of commitments and theories. Here, the most pressing internal challenges for defenders of reflective equilibrium arise: to characterize this process more exactly and to explain its status in relation to reflective equilibrium as a target state. Finally, we investigate the role of reflective equilibrium in Elgin’s account of understanding and argue that objectual understanding cannot be explained in terms of reflective equilibrium alone. An epistemic agent who understands a subject matter by means of a theory also needs to be able to use this theory and the theory needs to meet some external rightness condition. (shrink)

Many have argued that the human sciences feature a unique form of understanding that is absent from the natural sciences. However, in the last decade or so, epistemologists and philosop...

While the relation between visualization and scientific understanding has been a topic of long-standing discussion, recent developments in physics have pushed the boundaries of this debate to new and still unexplored realms. For it is claimed that, in certain theories of quantum gravity, spacetime ‘disappears’: and this suggests that one may have sensible physical theories in which spacetime is completely absent. This makes the philosophical question whether such theories are intelligible, even more pressing. And if such theories are intelligible, the (...) question then is how they manage to do so. In this paper, we adapt the contextual theory of scientific understanding, developed by one of us, to fit the novel challenges posed by physical theories without spacetime. We construe understanding as a matter of skill rather than just knowledge. The appeal is thus to understanding, rather than explanation, because we will be concerned with the tools that scientists have at their disposal for understanding these theories. Our central thesis is that such physical theories can provide scientific understanding, and that such understanding does not require spacetimes of any sort. Our argument consists of four consecutive steps: We argue, from the general theory of scientific understanding, that although visualization is an oft-used tool for understanding, it is not a necessary condition for it; we criticise certain metaphysical preconceptions which can stand in the way of recognising how intelligibility without spacetime can be had; we catalogue tools for rendering theories without a spacetime intelligible; and we give examples of cases in which understanding is attained without a spacetime, and explain what kind of understanding these examples provide. (shrink)

Empathic concern is essential to our social lives because it motivates helping behavior. It has, however, well-known shortcomings such as its limitation in scope. Here, we highlight a further shortcoming of empathic concern: it contributes little to understanding the relevant features of complex social situations (e.g. the causes of somebody’s distress), and unaided by further cognitive inputs, likely fails to produce effective helping. We then elaborate on the conditions needed for an accurate assessment of others’ situations: the ability to pay (...) attention and try to understand others for their own sake. We explain that when combining these abilities with the valuing aspect of empathic concern, we obtain “availability”, an understudied mental state which plays a crucial role in helping motivation. We provide a detailed definition of that notion and show how availability can be trained and exercised by health professionals in order to improve their care and relationships with patients. (shrink)