L'analyse critique explore la façon dont les employés sont déterminés à penser et à ressentir leur activité, comment les managers offrent aux employés « une mission, ainsi qu'un sentiment de se sentir bien ». Les programmes de culture d'entreprise (et HRM / TQM) tentent de « plonger les employés dans la « logique » du marché ». Les employés « sont encouragés à percevoir leur performance et leur utilité pour l'entreprise comme leur responsabilité ». La culture d'entreprise systématise et légitime (...) un mode de contrôle par lequel la conscience des employés est modélisée, devenant ainsi un environnement du totalitarisme de type nouveau. DOI: 10.13140/RG.2.2.26334.56647. (shrink)

Conventionally, technologies are seen as rigid, immutable; social systems as malleable. Constructivist theories of technology, such as actor network theory, have corrected that view. Technologies are flexible, reinterpretable. Often that flexibility is alleged to explain their success in transforming social systems. This article presents the story of PREOP—a flexible technology that met with an immutable social system and failed to become what was expected of it. The article contrasts two interpretations of the story, an actor network version and a labor (...) process version. Drawing on elements of the labor process version, the author suggests that preexisting networks be brought more into focus in actor network analyses, that the role of conflict in networks be acknowledged, and that flexibility be examined in more detail. (shrink)

The emotional intelligence models have helped to develop different tools for construct assessment. Each theoretical paradigm conceptualizes emotional intelligence from one of two perspectives: ability or mixed model. Ability models consider emotional intelligence as a pure form of mental ability and therefore as pure intelligence. Mixed models of emotional intelligence combine mental capacity with personality traits. The trait models of IE refer to the individual perceptions of their own emotional abilities. Cognitive learning involves placing new information into existing frameworks and (...) modes of understanding, DOI: 10.13140/RG.2.2.34890.18887. (shrink)

Concepte precum flexibilitate, descentralizare și control, etica în muncă și muncă în echipă în Noua Economie au dus la dezorientarea și subminarea emoțională si psihologică a individului, afirmând că „un regim care nu oferă ființelor umane motive profunde ca să aibă grijă de alții nu-și poate păstra îndelung legitimitatea”. Scopul culturii corporative este să câștige „inimile și mințile” angajaților: să-și definească scopurile prin gestionarea a ceea ce gândesc și simt și nu doar modul în care se comportă. DOI: 10.13140/RG.2.2.31864.06404.

Une argumentation pour l'importance dualiste des émotions dans la société, individuellement et au niveau communautaire. La tendance actuelle à la prise de conscience et au contrôle des émotions grâce à l'intelligence émotionnelle a un effet bénéfique dans les affaires et pour le succès des activités sociales mais, si nous n'y prenons pas garde, elle peut conduire à une aliénation irréversible au niveau individuel et social. L'essai est composé de trois parties principales: Émotions (Modèles d'émotions, Le processus des émotions, La bonheur, (...) La philosophie des émotions, L'éthique des émotions), Intelligence émotionnelle (Modèles d'intelligence émotionnelle, L'intelligence émotionnelle dans la recherche et l'éducation, La philosophie d'intelligence émotionnelle, L'intelligence émotionnelle dans la philosophie orientale) et Intelligence émotionnelle dans les organisations (Travail émotionnel, La philosophie de l'intelligence émotionnelle dans les organisations, La critique de l'intelligence émotionnelle dans les organisations, L'éthique de l'intelligence émotionnelle dans les organisations). Dans les Conclusions, je présente un résumé des déclarations contenues dans le document. SOMMAIRE: Abstract 1. Émotions 1.1 Modèles d'émotion 1.2 Traitement des émotions 1.3 Bonheur 1.4 La philosophie des émotions 1.5 L'éthique des émotions 2. Intelligence émotionnelle 2.1 Modèles d'intelligence émotionnelle 2.1.1 Modèle d'habilités de Mayer et Salovey 2.1.2 Le modèle mixte de Goleman 2.1.3 Le modèle mixte de Bar-On 2.1.4 Modèle de traits de Petrides 2.2 Intelligence émotionnelle dans la recherche et l'éducation 2.3 La philosophie de l'intelligence émotionnelle 2.3.1 L'intelligence émotionnelle dans la philosophie orientale 3. Intelligence émotionnelle dans les organisations 3.1 Travail émotionnel 3.2 La philosophie de l'intelligence émotionnelle dans les organisations 3.3 Critique de l'intelligence émotionnelle dans les organisations 3.4 Éthique de l'intelligence émotionnelle dans les organisations Conclusions Bibliographie DOI: 10.13140/RG.2.2.28567.93600 . (shrink)

An argumentation for the dualistic importance of emotions in society, individually and at community level. The current tendency of awareness and control of emotions through emotional intelligence has a beneficial effect in business and for the success of social activities but, if we are not careful, it can lead to irreversible alienation at individual and social level. The paper consists of three main parts: Emotions (Emotional models, Emotional processing, Happiness, Philosophy of emotions, Ethics of emotions), Emotional intelligence (Models of emotional (...) intelligence, Emotional intelligence in research and education, Philosophy of emotional intelligence, Emotional intelligence in Eastern philosophy), Emotional intelligence in organizations (Emotional work, Philosophy of emotional intelligence in organizations, Criticism of emotional intelligence in organizations, Ethics of emotional intelligence in organizations). In the Conclusions I present a summary of the statements in the paper. CONTENTS: Abstract 1. Emotions 1.1 Models of emotion 1.2 Processing emotions 1.3 Happiness 1.4 The philosophy of emotions 1.5 The ethics of emotions 2. Emotional intelligence 2.1 Models of emotional intelligence 2.1.1 Model of abilities of Mayer and Salovey 2.1.2 Goleman's mixed model 2.1.3 The mixed model of Bar-On 2.1.4 Petrides' model of traits 2.2 Emotional intelligence in research and education 2.3 The philosophy of emotional intelligence 2.3.1 Emotional intelligence in Eastern philosophy 3. Emotional intelligence in organizations 3.1 Emotional labor 3.2 The philosophy of emotional intelligence in organizations 3.3 Critique of emotional intelligence in organizations 3.4 Ethics of emotional intelligence in organizations Conclusions Bibliography DOI: 10.13140/RG.2.2.32802.79041 . (shrink)

O argumentare a importanței dualiste a emoțiilor în societate, individual și la nivel de comunitate. Tendința actuală de conștientizare și control al emoțiilor prin inteligența emoțională are un efect benefic în afaceri și pentru succesul activităților sociale dar, dacă nu suntem atenți, poate duce la o alienare ireversibilă la nivel individual și social. Lucrarea se compune din trei părți principale: Emoții (Modele ale emoțiilor, Procesarea emoțiilor, Fericirea, Filosofia emoțiilor, Etica emotiilor), Inteligența emoțională (Modele ale inteligenței emoționale, Inteligența emoțională în cercetare (...) și educație, Filosofia inteligenței emoționale, Inteligența emoțională în filosofia orientală) și Inteligența emoțională în organizații (Munca emoțională, Filosofia inteligenței emoționale în organizații, Critica inteligenței emoționale în organizații, Etica inteligenței emoționale în organizații). În Concluzii prezint un rezumat al afirmațiilor din lucrare. CUPRINS: Abstract 1. Emoții 1.1 Modele ale emoțiilor 1.2 Procesarea emoțiilor 1.3 Fericirea 1.4 Filosofia emoțiilor 1.5 Etica emoțiilor 2. Inteligența emoțională 2.1 Modele ale inteligenței emoționale 2.1.1 Modelul de abilități al lui Mayer și Salovey 2.1.2 Modelul mixt al lui Goleman 2.1.3 Modelul mixt al lui Bar-On 2.1.4 Modelul de trăsături al lui Petrides 2.2 Inteligența emoțională în cercetare și educație 2.3 Filosofia inteligenței emoționale 2.3.1 Inteligența emoțională în filosofia orientală 3. Inteligența emoțională în organizații 3.1 Munca emoțională 3.2 Filosofia inteligenței emoționale în organizații 3.3 Critica inteligenței emoționale în organizații 3.4 Etica inteligenței emoționale în organizații Concluzii Bibliografie DOI: 10.13140/RG.2.2.32991.20640. (shrink)

ABSTRACTIn this paper, I trace out Alasdair MacIntyre’s assessment of managerial capitalism as a uniquely positioned critique occupying an intersection between the sociology of knowledge, ideology critique, and social science metatheory. The first part of this paper outlines MacIntyre’s historical claim that social science principles diffused into an ‘industrial social science’ in the first half of the twentieth century. Tracing out this history allows us to identify four major categories of critique levelled against managerialism, spanning managerialism’s practices to its social (...) location as a discourse of scientific, objective knowledge. That four category typology provides a framework to understand MacIntyre’s specific critique of managerialism as concerned primarily with metatheoretical flaws. MacIntyre's argument provides a valuable sociological account of how flawed presuppositions lend to the creation of flawed descriptions of social reality. These descriptions come to serve as the ‘ideology of bureaucratic control’ when taken up as authoritative knowledge of organizational dynamics. (shrink)

In 1929 the newly-reorganized Rockefeller Foundation funded the work of a cross-disciplinary group at Harvard University called the Committee on Industrial Physiology. The committee’s research and pedagogical work was oriented towards different things for different members of the alliance. The CIP program included a research component in the Harvard Fatigue Laboratory and Elton May’s interpretation of the Hawthorne Studies; a pedagogical aspect as part of Wallace Donham’s curriculum for Harvard Business School; and Lawrence Henderson’s work with the Harvard Pareto Circle, (...) his course Sociology 23, and the Harvard Society of Fellows. The key actors within the CIP alliance shared a concern with training men for elite careers in government service, business leadership, and academic prominence. But the first communications between the CIP and the Rockefeller Foundation did not emphasize training in human biology. Instead, the CIP presented itself as a coordinating body that would be able to organize all the varied work going on at Harvard that did not fit easily into one department, and it was on this basis that the CIP became legible to the President of Harvard, A. Lawrence Lowell, and to Rockefeller’s Division of Social Sciences. The members of the CIP alliance used the term human biology for this project of research, training and institutional coordination. (shrink)

Despite some promising steps in the right direction, organizational analysis has yet to exploit fully the theoretical and empirical possibilities inherent in the writings of Pierre Bourdieu. While certain concepts associated with his thought, such as field and capital, are already widely known in the organizational literature, the specific ways in which these terms are being used provide ample evidence that the full significance of his relational mode of thought has yet to be sufficiently apprehended. Moreover, the almost complete inattention (...) to habitus, the third of Bourdieu’s major concepts, without which the concepts of field and capital (at least as he deployed them) make no sense, further attests to the misappropriation of his ideas and to the lack of appreciation of their potential usefulness. It is our aim in this paper, by contrast, to set forth a more informed and comprehensive account of what a relational – and, in particular, a Bourdieu-inspired – agenda for organizational research might look like. Accordingly, we examine the implications of his theoretical framework for interorganizational relations, as well as for organizations themselves analyzed as fields. The primary advantage of such an approach, we argue, is the central place accorded therein to the social conditions under which inter- and intraorganizational power relations are produced, reproduced, and contested. (shrink)

Abstract The classical case for market society appeals to the complementary goods of economic liberty and maximum wealth. A market society overgrown with economic firms, however, partly sacrifices liberty for the sake of wealth. This point was accepted by prewar, theorists of the economic firm, such as Frank Knight and Ronald Coase, and the attempt to moderate, or compensate for, the constriction of economic liberty was a central struggle of the Progressive Era. Since World War II, however, neoclassical economists have (...) tried to assimilate the firm to the theory of market exchange. Because they have failed, issues of authority and control have recently reassumed their place at the center of the theory of the firm. (shrink)

Mainstream economics evaluates capitalism primarily from the perspective of efficiency. Social philosophy typically applies other or additional normative criteria, such as equality, democracy, and community. This essay examines the implications of these contrasting sets of criteria in the evaluation of capitalism. Its first two sections consider the criteria themselves, assuming that a trade-off exists between them. The last three sections question whether such a trade-off necessarily occurs, and explore the claim that improvements in nonefficiency dimensions of capitalist society may enhance, (...) rather than conflict with, efficiency. (shrink)

Existing theories of capital, neo-classical as well as Marxist, are anchored in the material sphere of production and consumption. This article offers a new analytical framework for capital as a crystallization of power. The relative nature of power requires accumulation to be measured in differential, not absolute, terms. For absentee owners, the main goal is not to maximize pro.ts, but rather to ‘beat the average’ and exceed the ‘normal rate of return’. The theoretical framework builds on Thorstein Veblen’s separation of (...) industry from business and on Lewis Mumford’s dichotomy between democratic and authoritarian techniques. Extending their contributions, we argue that capital is a business, not an industrial category, a human mega-machine rather than a material artefact. Indeed, it is the social essence of capital which makes accumulation possible in the .rst place. Capital measures the present value of future business earnings, and these depend not on the productivity of industry as such, but on the ability of absentee owners strategically to limit such productivity to their own differential ends. Introducing the twin concepts of the ‘differential power of capital’ (DPK) and the rate of ‘differential accumulation’ (DA), we examine the non-linear and possibly negative link between industrial growth and accumulation in the USA. (shrink)

This article argues that corporate law has become the legal platform upon which is erected a social process impeding society’s capacity to lucidly reflect on its primary ends; in this sense, corporate law is in conflict with social autonomy. This process is described here as a social feedback loop, in the structural centre of which lies the corporation which imposes its own purpose as an irrational social end, i.e. irrespective of its potentially catastrophic social consequences. The article argues that resolving (...) the conflict between corporate law and social autonomy is impossible, because it presupposes a change of social paradigm towards one where corporate law as business organisation law has no obvious fit. This questions the social legitimacy of corporate law, signifies its non-permanence and thus opens up the field for seeking radical alternatives in the future. (shrink)

The sharing economy has been examined from many angles, including the engagement of customers, the capabilities of the technological platforms, and the experiences of those who sell products or services. We focus on labor in the sharing economy. Labor has been regarded as one type of asset exchanged in the sharing economy, as part of the customer interface when services are sold, or as a party vulnerable to exploitation. We focus on labor as a position in relationship to owners of (...) capital. While new typologies to characterize the sharing economy are emerging, we argue that a well-established framework that has been applied across historic types of work arrangements can offer a robust analysis of enduring and new labor issues. We draw upon labor process theory from early formulations to recent applications to guide an analysis appropriate to the sharing economy. We use both central and less explored concepts from LPT and use Uber as a case to illustrate application of the framework. By considering labor, capital, and the power dynamics between them, we draw attention to unequal exchange and distributive justice, fundamental for taking a business ethics approach to labor in the sharing economy. (shrink)

This article develops a multi-level framework for the analysis of a bottom-up politics of technology at the workplace. It draws on a multi-case study on algorithmic management of manual labor in manufacturing and delivery platforms in Germany. In researching how workers influenced the use of algorithmic management systems, the concept of technopolitics is developed to refer to three different arenas of negotiation: (1) the arena of regulation, where institutional framings of technologies in production are negotiated, typically between state actors, employers’ (...) associations, and unions. (2) The arena of implementation, where strategies of technology deployment are negotiated—in the German production model typically between management and works council. (3) The arena of appropriation, in which different organizational technocultures offer contesting schemes for the actual use of technology at work. Whereas most recent research on digitalization of work conceptualizes workers as mere objects of digitalization processes, this paper focuses on worker agency as a “technopolitics from below.” It thus demonstrates how workers influence the concrete outcome of digitalization projects. (shrink)

(2014). The economic debate on power: a Marxist critique. Journal of Economic Methodology: Vol. 21, No. 2, pp. 175-192. doi: 10.1080/1350178X.2014.907440.

This thesis constructs a model of the material causes of the capacity of individuals to act at work, by using the ontology of scientific realism to facilitate a synthesis between Marx and Foucault. This synthetic model is submitted as a solution to the long-standing problem of Industrial Relations theory, now manifest in the deconstruction of the organon of 'control'. The problems of 'control' are rooted in the radical concept of power and traditional, base/superstructure, interpretations of Marx. Developing an alternative to (...) the last provides the means of transcending the limitations of the first and the second. A realist, chronological-bibliographic reading of Marx provides an alternative to traditional interpretations, by creating a novel concept of his object, his initial explicandum and his putative explicans. This reading identifies a fresh problem with his model of capital: it cannot explain how labour is organized into a productive power and subsumed to capital. Foucault provides the means of resolving these deficiencies of Marx's explicans. A realist interpretation turns Marx and Foucault around to face each other, renders them compatible and establishes points of contact between their work. Together they constitute a model of the operative logic of production relations capable of explaining the organization of labour, its subsumption to capital and the materialism of civil society and the idealism of the state. On this basis, the contemporary form of the problem of Industrial Relations theory is explained. (shrink)

Journal of Social Philosophy, EarlyView.

It has been nearly half a century since the publication of Harry Braverman’s Labor and Monopoly Capital. That, along with Michael Burawoy’s subsequent interrogation of Braverman—Manufacturing Consent—set the terms for a robust and enduring research agenda that has focused on labor processes: the deskilling of work, managerial control over workers, consent, and the extraction of surplus value. This article endeavors to advance the labor process paradigm by highlighting recruitment as a tool by which employers maximize the likelihood that they will (...) hire people who will consent to their objectives, broadly defined. Drawing on a broad range of literatures, we show how recruitment and hiring practices constitute part of an overarching apparatus of control wherein managers imagine that particular people will be ideal for particular jobs and positions. We conclude by sketching a research agenda that sociologists of work and labor processes might undertake in order to understand these issues more thoroughly. (shrink)

According to conventional wisdom, the causes of economic inequality under capitalism are different in kind from those operating in a socialist system. In socialist societies today the distribution of wealth and income is determined by political authority, whereas in capitalism it is thought to arise mainly from the choices of individuals freely transferring goods and services in the competitive market. Robert Nozick's account of the workings of a ‘free society’ expresses this view clearly:There is no central distribution, no person or (...) group entitled to control all the resources, jointly deciding how they are to be doled out. What each person gets, he gets from others who give to him in exchange for something, or as a gift. In a free society, diverse persons control different resources, and new holdings arise out of the voluntary exchange and actions of persons … The total result is the product of many individual decisions which the different individuals involved are entitled to make. (shrink)

Platform companies use techniques of algorithmic management to control their users. Though digital marketplaces vary in their use of these techniques, few studies have asked why. This question is theoretically consequential. Economic sociology has traditionally focused on the embedded activities of market actors to explain competitive and valuation dynamics in markets. But restrictive platforms can leave little autonomy to market actors. Whether or not the analytical focus on their interactions makes sense thus depends on how restrictive the platform is, turning (...) the question into a first order analytical concern. The paper argues that we can explain why platforms adopt more and less restrictive architectures by focusing on the design logic that informs their construction. Platforms treat markets as search algorithms that blend software computation with human interactions. If the algorithm requires actors to follow narrow scripts of behavior, the platform should become more restrictive. This depends on the need for centralized computation, the degree to which required inputs can be standardized, and the misalignment of interests between users. The paper discusses how these criteria can be mobilized to explain the architectures of four illustrative cases. (shrink)

Comparable worth is a limited remedy for occupational segregation and the wage gap: It is compatible with meritocratic values, argued for in conventional labor market terms, and may increase tensions among men and women workers. But, while it relies on liberal political discourse, it has also improved the wages of women workers, broadened public thinking about discrimination, and stimulated cross gender wage comparisons unthinkable even a few years ago. This comment explains the limitations of comparable worth, not in terms of (...) the discourse proponents relied upon, but in relation to a specific political agenda and to a historical and political struggle over the control of the debate over comparable worth. As social science advocates for a more radical political agenda, it is our obligation to think more realistically about how we build a radical politics to accompany our discourse. (shrink)

When passed, the Equal Pay Act and Title VII of the Civil Rights Act established two distinct views of employment discrimination and two different enforcement structures—one aimed at sex and the other at race discrimination. To explain this bifurcated approach to employment discrimination, it is necessary to examine not only social class but also gender and race relations. Sex and race discrimination bills addressed some of the problems of postwar capitalism in the United States. At the same time, however, the (...) bifurcated discrimination policy enforced women's dependence on men in families. But it did this differently for white men than it did for men of color. (shrink)

Although researchers have begun to examine how firms manage their entire web of stakeholder relationships, the component relationships also require theoretical and empirical examination. Several studies have found that Employee Stock Ownership Plans (ESOPs) have a positive impact on firm performance. The authors explain these results by hypothesizing that ESOPs, when combined with employee participation programs, forge a stakeholder relationship between management and employees. The authors offer criteria for identifying stakeholder relationships, provide background on ESOPs, analyze why they contribute to (...) establishing such a relationship, and examine how published empirical research supports this analysis. The authors conclude by suggesting directions for future research. (shrink)

Many jobs today are alienating: they damage the working person in psychological, mental, intellectual or psychosomatic ways; the psychosomatic damage may be permanent. This ill is due to a disregard for the basic psychological needs not gratified in a large number of workroles. It can be remedied without revolutionizing either the political or the economic-legal systems of pluralist democratic societies. Rather, we should revolutionize the image of the rank-and-file working person and attempt radical experiments in implementing new and democratic structures (...) in the workplace. The feasibility of all this is demonstrated by many successful and viable reforms. These are system-atically overlooked by backward-looking social scientists (Taylorist traditionalists, neo-Marxists and technological determinists). (shrink)

This study investigates a practice that allows workers based in India to work online on projects for corporations in the United States, representing a new mode of labor integration. In the absence of direct bureaucratic control across continents, the question arises how this rapidly growing labor practice is organized. The riddle of organizational governance is solved through an analysis of software programming schemes, which are presented as the key to organizing globally dispersed labor through data servers. This labor integration through (...) programming code is distinguished from two other systems of organization—bureaucracy and the market—while bringing out the salient features of each system in terms of its ruling principle: bureaucracy (legalrational), the market (price), and algocracy (programming or algorithm). The logic of algocratic systems is explored methodically to analyze global work. (shrink)

There are at least four important, institutional obstacles to whistle-blowing to regulatory institutions. First, regulatory institutions are often systematically understaffed and do not have the resources needed to adequately process whistle-blowing cases. Second, regulators who process whistle-blowing cases are often systematically inexperienced and do not understand the strategic importance of whistle-blowing cases. Third, regulators are often under systemic pressure from the politicians who appoint them to ignore whistle-blowing cases relevant to their sources of financial and/or ideological political support. Fourth, there (...) are high systemic risks to whistle-blowers who blow the whistle to regulatory institutions. Nonetheless, understanding how the institutions and obstacles operate can help us understand what types of whistle-blowing methods can be used to navigate around the obstacles and within the regulatory institutions. In addition, sometimes whistle-blowing methods can help reform regulatory institutions. (shrink)

(1990). Perfecting the machine: Instrumental rationality and the bureaucratic ideologies of the state. World Futures: Vol. 28, Cross-Cultural Dialogue, pp. 141-161.

Proletarian journalists are ?professionals?; in America's news factories. Their ?conversion downward?; took place over several ?long waves?; of capitalist development that linked commerce to ideology and legitimated marketplace practices. ?Independence,?; ?objectivity,?; and ?social responsibility?; emerged as ideological corollaries of commercial strategies deployed to stabilize marketplace crises and class conflicts within journalism.

In this article, gender-differentiated employment practices are examined with a focus on different mechanisms of labor control in the South Korean textile industry, a prototypical Third World industry based on export-oriented industrialization. The analysis focuses on how labor control mechanisms, such as gender segregation in jobs and authority relations in the factory, the nature of worker dependency, and subcontracting interact with gender and produce different outcomes for men and women workers in spinning and weaving and clothing industries. These practices are (...) used to maintain the competitiveness of the South Korean product in the international market as well as for the maximization of profit in the textile industry. (shrink)

American leaders in four realms were studied to assess their views on the helpfulness to workers with family obligations of employers' policies and services. The realms were corporate management, labor unions, the pro-family movement, and the feminist movement. The data were analyzed by leadership realm and gender in relation to policies of two types: scheduling and work arrangements and services and benefits. Gender accounted for the respondents' views better than class or social movement did. Except for feminist men, the men (...) held similar views regardless of leadership realm. The pro-family women differed from the other women in failing to view most services and benefits as particularly helpful to employees. Union and corporate women's favorable views on services and benefits suggest that fundamental change in workplace supports for workers' family obligations could develop if more women became leaders in unions and corporations. (shrink)

The ArgumentIn this paper I challenge the “uncertainty reduction” argument — the dominant explanation for the rise of bureaucratic firms in the late nineteenth century. In contradiction to the agrument that “uncertainty” was a barrier to rational economic order and therefore needed to be reduced, I argue that “uncertainty” was manufactured, objectified, and reified in the course of developing industrial bureacracies. Using an alternative historical narrative I demonstrate that “uncertainty” was used to increase the “rationality” — i.e., control — of (...) hierarchies and to enhance the legitimacy of “rational planning.” In other words, strategies to “reduce uncertainty” increased the “certainty” — i.e., control and centrality — of rational planners but increased the “uncertainty” of their subordinates. I point to the fact that the “uncertainty reduction” argument became a central element in the professional idelogy of management and a focal point in management education programs. Furthermore, the canonical organization theory in the social sciences adopted the rhetoric, logic, and epistemlogy produced by the agents under its study and disseminated their ideology. Through their interrelationship in organization theory, “uncertainty” and “rationality” were enacted as two binary opposites that reproduce each other and construct one “coherent” scheme. (shrink)

Critics of the organization of industrial work under capitalism have ranged from the “human relations” school to socio‐technical systems theorists and, most vociferously, to advocates of labor process theory (LPT). Their practical influence on management was small as long as production was rolling on and profits rolling in. When competition intensified, however, employers started to question old ideas and, abetted by the needs of new computerized technology, began to broaden jobs, allow workers greater discretion in their performance and involve them (...) in shop floor decision making. LPT, however, has not contributed to this evolution toward more satisfying work. This paper explains why this is so by exploring two major shortcomings of LPT. First and foremost is that LPT has ignored the efficiency of the work process, refusing to acknowledge the legitimacy of a tradeoff between work “goodness” and productivity.As a result, LPT has been unable to propose economically viable alternatives to existing job design and work organization. Second, LPT has identified management's goal in organizing work as gaining control of the process, when, in fact, it has been to make the process as economically efficient as possible. Thus, LPT could not see that, under changed circumstances, management might decentralize control toward the shop floor, if that might promote efficiency. LPT's founder, Harry Braverman, and his disciples believed that it was impossible to reform work under capitalism, but experience shows otherwise. (shrink)

The article provides a context for the discussion of development coalitions as a key feature of modern political and economic life. It traces the history of research programmes in work organisation over the past four decades, especially in North Western Europe, and challenges conventional views on the status of research in the social sciences.