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Emoțiile și inteligența emoțională în organizații

Drobeta Turnu Severin: MultiMedia Publishing (2020)

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  1. Éthique de l'intelligence émotionnelle dans les organisations.Sfetcu Nicolae -
    L'analyse critique explore la façon dont les employés sont déterminés à penser et à ressentir leur activité, comment les managers offrent aux employés « une mission, ainsi qu'un sentiment de se sentir bien ». Les programmes de culture d'entreprise (et HRM / TQM) tentent de « plonger les employés dans la « logique » du marché ». Les employés « sont encouragés à percevoir leur performance et leur utilité pour l'entreprise comme leur responsabilité ». La culture d'entreprise systématise et légitime (...)
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  • Philosophie de l'intelligence émotionnelle.Sfetcu Nicolae - manuscript
    Une préoccupation des chercheurs est de savoir si l'intelligence émotionnelle est une théorie de la personnalité, une forme d'intelligence ou une combinaison des deux. De nombreuses études considèrent l'intelligence émotionnelle comme un facteur personnel associé à la compétence. Mais la plupart des chercheurs considèrent l'intelligence émotionnelle comme une conscience émotionnelle de soi et des autres, en plus de l'efficacité professionnelle et de la gestion émotionnelle. L'intelligence émotionnelle est considéré comme une capacité au niveau ontologique incluant la compétence personnelle et sociale, (...)
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  • Critique de l'intelligence émotionnelle dans les organisations.Sfetcu Nicolae -
    La recherche dans le domaine de l'intelligence émotionnelle est « en dehors du compte scientifique » étant une continuation de « l'intelligence sociale » discréditée, se référant à trois aspects: il n'y a pas d'examen scientifique des mesures; la construction est enracinée dans le concept (discrédité) d '« intelligence sociale », et la recherche en intelligence émotionnelle est basée sur des modèles faibles, sans validité incrémentielle par rapport aux modèles traditionnels de personnalité et de comportement. L'intelligence émotionnelle a été développée (...)
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  • Processing Emotions - Happiness.Sfetcu Nicolae - manuscript
    According to Antonio Damasio, the emotional process begins with conscious considerations about the object in the form of mental images. These images correspond to a neural substrate (topographic representations) influenced by the dispositional representations. At the unconscious level, the networks in the prefrontal cortex respond automatically and involuntarily to the signals derived from the processing of the above images, according to the dispositional representations, acquired based on personal experience rather than innate. DOI: 10.13140/RG.2.2.21624.06401.
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  • Models of Emotion.Sfetcu Nicolae - manuscript
    There are alternative models, which are based on the evaluation of certain properties, based on physiology or evolutionary psychology. Classical philosophers have addressed emotions as responses to certain types of events that are related to a subject, causing bodily and behavioral changes. In the last century emotions were neglected, being considered a disturbing factor. Lately, emotions have returned to the attention of philosophers and psychologists, corroborating them with other disciplines such as psychology, neurology, evolutionary biology and even economics. DOI: 10.13140/RG.2.2.28869.06881 (...)
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  • Critique of Emotional Intelligence in Organizations.Sfetcu Nicolae - manuscript
    The concept of emotional intelligence is invalid, both because it is not a form of intelligence, and because it is so broad and inclusive that it has no intelligible meaning. The extension of the term "intelligence" distorts the meaning of the concept. The final reason would be egalitarianism, so that everyone would be considered equal in intelligence. DOI: 10.13140/RG.2.2.17749.04329.
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  • Emotional Intelligence in Organizations.Sfetcu Nicolae - manuscript
    Currently, organizations must face, in addition to increased competition, also to exponential technological development and innovation, and to change processes that affect all emotional states of employees. All these challenges, along with the imposed changes and the complexity of organizational and managerial tasks, involve new emotional demands and more effective actions at the corporate level, including by managing emotions in most circumstances. Thus, emotions represent valuable "resources" for innovation and added value in an economic process. Emotions were thus given an (...)
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  • Emotional Labor.Sfetcu Nicolae - manuscript
    Emotional labor can be defined as a form of emotional regulation in which employees have to display certain emotions as part of their work and promote organizational goals. Such organizational control of emotions can lead to suppression of feelings through emotional dissonance, altered relational perceptions, changed communication patterns, and other negative and counterproductive personal and work effects including stress, demotivation and exhaustion. Emotional labor involves managing feelings and emotions to meet the demands of a job. DOI: 10.13140/RG.2.2.13203.30248.
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