Indirect complaint sequences are examined in a corpus of everyday domestic telephone conversations. The analysis focuses on how a speaker/complainer displays and manages their subjective investment in the complaint. Four features are picked out: announcements, in which an upcoming complaint is projected in ways that signal the complainer’s stance or attitude; laughter accompanying the complaint announcement, and its delivery and receipt; displacement, where the speaker complains about something incidental to what would be expected to be the main offence; and uses (...) of lexical descriptions such as ‘moan’ and ‘whinge’ that formulate subjectivity, investment, and a disposition to complain, and are generally used to counter a complaint’s evidential basis or objectivity. Laughter and irony provide complaint recipients with response cues, and are used in ways that can strengthen as well as undermine a complaint’s factual basis and seriousness. (shrink)

In recent years, some scholars have claimed that humans are unique in their capacity and motivation to engage in cooperative communication and extensive, fast-paced social interactions. While research on gestural communication in great apes has offered important findings concerning the gestural repertoires of different species, very little is known about the sequential organization of primates’ communicative behavior during interactions. Drawing on a conversation analytic framework, this paper addresses this gap by investigating the sequential organization of bonobo mother-infant interactions, and more (...) specifically, how individuals solicit carries from one another. It shows how bonobos establish participation frameworks before producing a carry request gesture and how the ensuing communicative actions can be organized in adjacency-pair sequences. Moreover, the timing between the initiation of an action and its response is similar to what has been documented in adult human interaction. Finally, it outlines some of the orderly practices bonobos use to deal with the absence of response from the addressed participants in carry sequences. Keywords: adjacency pair; pan paniscus ; conversation analysis; gestures; interactional time; sequence organization. (shrink)

Analysis of Barack Obama's rhetorical strategies.

Two uses of the modal verb would in police interrogation are examined. First, suspects use it to claim a disposition to act in ways inconsistent with whatever offence they are accused of. Second, police officers use it in challenging the suspect’s testimony, asking why a witness would lie. Both uses deploy a form of practical inferential reasoning from norms to facts, in the face of disputed testimony. The value of would is that its semantics provide for a sense of back-dated (...) predictability with regard to the actions in question. Further, although police officers provide minimal acknowledgement of suspects’ uses of the term, suspects tend to provide a response when police officers use it. This difference is explained by the different actions being done in each case - normative self assessments by suspects, and challenges by police officers - and their interactional and institutional relevance in and for police pursuit of factual testimony. (shrink)

On some occasions of self-reference there can be two equally viable forms available to speakers: individual self-reference and collective self-reference. This means that selection of one or the other in talk-in-interaction can — akin to the selection of terms for reference to non-present persons — be guided by such considerations as recipient design and action formation. As a strategy for investigating the selection of self-reference terms, this article examines repairs to self-reference that change the form of reference from individual to (...) collective and vice versa. We first identify two repair operations found in the domain of self-reference: aggregation and extraction and then we track the use of both operations across a range of positions in the repair initiation opportunity space. Finally we consider some of the interactional uses of aggregation and extraction repairs in resolving sources of troubles associated with speaker epistemic authority and responsibility for described actions. (shrink)

Drawing on Arabic data sets, this study examines reported speech in naturally occurring conversations. Building on earlier work in discourse analysis, the study demonstrates how reported speech is a multiparty social field in which much of the reporting involves not only speech but also intricate forms of voice patterns and embodied reenactments. The study argues that speakers create an integrated complex of reporting, including multimodal utterances that go beyond the stream of speech to include relevant nonlinguistic sounds and embodied gestures. (...) Analysis also shows that participants engage in verbal and nonverbal forms of stance toward the reported activities. The speaker makes certain these stance displays are available to the addressees to achieve co-participation. In contrast to studies which restrict analysis to linguistic phenomena, this study approaches reported speech as a fine performance in which different kinds of semiotic resources are brought together. (shrink)

Theories of face-to-face interaction employ a concept of spatial presence and view communication via digital technologies as an inferior version of interaction, often with pathological implications. Current studies of mediatized communication challenge this notion with empirical evidence of “telepresence”, suggesting that users of such technologies experience their interactions as immediate. We argue that the phenomenological concepts of the lived body and mediated immediacy (Helmuth Plessner) combined with the concept of embodied space (Hermann Schmitz) can help overcome the pathologizing of digital (...) communication in social theory and enable descriptions which are truer to the experience of using said technology. From this perspective it appears as an ethnocentric premise to restrict interaction to human actors being present in local space. This restricted understanding of interaction does not allow for an appropriate empirical analysis of the emerging structures of digital communication. (shrink)

This paper has aimed to remedy a neglect of multi-party disputes by addressing how those involved in a two-party argument may collaborate with others who are co-present. Collaboration is a complex phenomenon. In the first place, we have seen that disputes, although initially produced by two parties, do not consist simply of two sides. Rather, given one party's displayed position, stance, or claim, another party can produce opposition by simply aligning against that position or by aligning with a counterposition. This (...) means that parties can dispute a particular position for different reasons and by different means. It is therefore possible for several parties to serially oppose another's claim without achieving collaboration. A second complexity, then, is just that collaboration is a negotiated phenomenon. For example, while it is possible for an outside party to produce an uninvited alignment display that is sympathetic to an already-stated position in a two-party dispute, the party whose position it supports can agree or disagree with that display. Thus, outsiders' uninvited alignment displays that occur subsequent to those of the insiders or principals in a two-party dispute must be considered as collaboration offers, which can be accepted or rejected. But that is not the end of it, for an outside party can offer alignments that now align with a principal party's position and then, addressing a different aspect of the principal's talk, align against it. Finally, in addition to being offered, collaboration can also be solicited. A principal in a two-party dispute solicits collaboration by inviting an outsider to display an alignment favorable to inviter's own position or to participate in a joint activity that supports that stance. Such solicits can be accepted, rejected, or, again, handled in such a way as to exhibit neutrality. Argumentative collaboration, in short, is a specific, momentary, and delicate state of affairs that is also an organized, technical achievement.The fact that the subjects for this study were children has become submerged in the formal analysis of alignment structures and collaboration. Thus, following this research, two directions can be pursued. One would be to ask how children's arguments differ from those occurring among adults. A reasoned answer would be that matters of substance or content may distinguish disputes among youthful persons from those occurring among older ones, while the forms of disputing remain relatively invariant (Maynard, 1985a, 1985b). In other words, by studying multi-party disputes among first-grade children, we learn about the structure of collaboration as a generic phenomenon among at least practitioners of standard English no matter what their age. This claim can be sustained in part because the analysis presented here depends upon deriving a priori conventional relations between utterances, rather than statistical relations between variables (Coulter, 1983). We have not examined exogenous influences — which would include the age characteristics of participants — on disputes, but rather the endogenously-produced structure of argumentative discourse. Still, the claim that patterns of collaboration are generic to children and adults can be examined with further research on multi-party disputes among different age groups.Another, more radical, research orientation, would be to consider, in any social arena where the members are identified as children, how it is that such a ‘membership category’ (Sacks, 1972) is relevant. If that query is made, then research on ‘children's arguments’ would involve investigating formal practices for exhibiting the accountable category ‘children’ as much as it would mean describing the ways that disputing is done. Those who have studied children's arguments, in Pollner's (1979) terms, have treated ‘children’ as a social fact, a ‘thing,’ rather than as a socially organized meaning, or ‘ing.’To attend to the -ing of things involves a radical modification of the attitude of daily life, for it requires attending to the processes of constitution in lieu of the product thus constituted (Pollner, 1979: 253, fn. 11).In short, we have treated arguments as the important event without also seeing how it is that the category ‘children’ is constituted as a recognizable feature of and within the research setting. (shrink)

Given the rise of populist parties in Germany and the charge that multiculturalism is dead, the present research examines how everyday Germans formulate an account of cultural diversity and multiculturalism. We employ a critical discursive psychological analysis and focus particularly on the arguments used to criticize cultural diversity and multiculturalism. Asynchronous online interviews were conducted with eighteen native-born German citizens. The data analysis shows that participants criticized cultural diversity and multiculturalism by deploying ‘Leitkultur-style’ nationalistic discourses and normalizing the hierarchical relations (...) between immigrants and Germans. Participants also questioned multiculturalism as an ideology and everyday practice and moved back and forth between diverging accounts. These discourses reinforce dominant ideologies that place immigrants’ responsibility to assimilate and adopt German cultural norms and values. Our findings suggest that there are critical, flexible, and contradictory social markers of multiculturalism that have significant ramifications for policy and to everyday people who face the real task of living with cultural diversity. (shrink)

This article addresses the issue of how team identity is constructed between two people during a series of regular meetings of a work group in Serbia. Using conversation analysis to investigate social actions, this study looks at the recurrent construction of an implicit team identity by focusing on management of speaking rights and co-construction of units, and displays of knowledge and accountability. With its longitudinal perspective, the article contributes to the existing body of research on teams in interaction in general, (...) as it builds upon previous research on interactional parties and conjoined participation. The results are especially relevant for the investigations of teams in meetings, as they provide evidence of how formal features of interaction are recurrently employed to display institutionally relevant epistemics and accountability. (shrink)

This article describes a device used to challenge a target’s normativity in the course of an argument, a members’ method employed in arguments in public places. In this device, participants seek to challenge their opponent’s normativity by implying that the target of the device is not adhering to a norm mutually agreed-to in the earlier preparatory phases of the device. A pre-challenge phase poses an ‘enticing interrogative’, a question that fails to take for granted common-sense features of the target as (...) a resource for obtaining a pre-figured reply. The resulting challenge phase implies that on the basis of the pre-challenge, the target is failing to adhere to some norm required of them by means of category or general membership. This article describes the way in which with this device parties to an argument may manufacture challenge an opponent’s normativity. (shrink)

In this article, other-repetition after informing statements is investigated in a corpus of institutional encounters between native Norwegian clerks and non-native clients. Such repetition is used to display receipt of information. A plain repeat with falling intonation is described as a display of hearing, whereas a repeat plus a final response particle, ‘ja’, constitutes a claim of understanding. Repeats with high-tone response particles in addition display emotional stance, such as surprise or interest, and these are primarily exploited for the purposes (...) of topic organization. In the cross-linguistic context of the current encounters, the native speakers are shown to use receipts as embedded corrections of the non-native speaker’s utterances. The repeats also have certain formal features that are characteristic of the situation, such as less pronominalization and ellipsis, and this is explained as a procedure to ensure the joint construal of linguistic form. (shrink)

We examine the British newspapers' coverage of the death of Princess Diana and its immediate aftermath. Our main focus is on how the press dealt with the issue of their own potential culpability, as a feature of news reporting itself. The press deployed a series of descriptive categories and rhetorical oppositions, including regular press vs paparazzi; tabloid vs broadsheet; British vs foreign; supply vs demand ; and a number of general purpose devices such as a contrast between emotional reactions and (...) considered judgments. The study has two major aims: to analyse the textual workings of the press, as a medium of factual reportage operating within a range of normative requirements for factual objectivity, public concern, responsible journalism, meeting readers' demands, etc.; and to contribute to a generally applicable discourse analytic approach to how factual reports are assembled, used, and undermined, in an interplay of description and accountability. (shrink)

Ever since language has been examined as a vehicle for action, scholars have been interested in its authorized use. Typically described under the rubric of `felicity conditions', the authorized use of language involves, among other conditions, the right or authority of a member to engage in, or deploy, some named action. This paper begins by examining how participants authorize the discourse of a co-interactant in one specialized setting: a live news broadcast. I argue that the successful exploitation by a reporter (...) of his/her right to authoritatively describe a scene all are witnessing rests in part on the displayed mutual orientation of his or her co-interactants to that right through the local, contingently achieved deployment of complex discursive practices. After exploring the special case of live news broadcasts, I link this study to other studies of mass media that have explored the link between discursive practices in news broadcasts and reportorial authority. Finally, I argue that the resources I have identified have a more general provenance than live news broadcasts, and reflect on the relation between these findings and recent discussions that explore the authorized use of language. (shrink)

As multiparty interactions with single courses of coordinated action, workplace meetings place particular interactional demands on participants who are not primary speakers as they work to initiate turns and to interactively coordinate with displays of recipiency from co-participants. Drawing from a corpus of 26 hours of videotaped workplace meetings in a midsized US city, this article reports on multimodal practices – phonetic, prosodic, and bodily-visual – used for coordinating turn transition and for consolidating recipiency in these specialized speech exchange systems. (...) Practices used by self-selecting non-primary speakers as they secure turns in meetings include displays of close monitoring of current speakers’ emerging turn structure, displays of heightened interest as current turns approach possible completion, and turn initiation practices designed to pursue and, in a fine-tuned manner, coordinate with displays of recipiency on the parts of other participants as well as from reflexively constructed ‘target’ recipients. By attending to bodily-visual action, as well as phonetics and prosody, this study contributes to expanding accounts for turn taking beyond traditional word-based grammar. (shrink)

Much of the research on the delivery of advice by professionals such as physicians, health workers and counsellors, both on the telephone and in face-to-face interaction more generally, has focused on the theme of client resistance and the consequent need for professionals to adopt particular formats to assist in the uptake of the advice. In this article we consider one setting, Kid’s Helpline, the national Australian counselling service for children and young people, where there is an institutional mandate not to (...) give explicit advice in accordance with the values of self-direction and empowerment. The article examines one practice, the use of script proposals by counsellors, which appears to offer a way of providing support which is consistent with these values. Script proposals entail the counsellors packaging their advice as something that the caller might say — at some future time — to a third party such as a friend, teacher, parent or partner, and involve the counsellor adopting the speaking position of the caller in what appears as a rehearsal of a forthcoming strip of interaction. Although the core feature of a script proposal is the counsellor’s use of direct reported speech, they appear to be delivered not so much as exact words to be followed, but as the type of conversation that the client needs to have with the third party. Script proposals, in short, provide models of what to say as well as alluding to how these could be emulated by the client. In their design, script proposals invariably incorporate one or more of the most common rhetorical formats for maximizing the persuasive force of an utterance such as a three-part list or a contrastive pair. Script proposals, moreover, stand in a complex relation to the prior talk and one of their functions appears to be to summarize, respecify or expand upon the client’s own ideas or suggestions for problem solving that have emerged in these preceding sequences. (shrink)

This article examines not only how events are verbally reported in everyday and institutional storytelling episodes, but also how the actions witnessed are enacted by participants. This is particularly important to not only the believability of what occurred and is being discussed, but also how ordinary audience members react to stories and how they believe the truthfulness of them. As is seen in data analyzed from multiple sources, the way in which something is both reported and enacted has major implications (...) for not only the telling of stories, but what we know about the world around us. Questions about the idea of ‘direct reported actions’ are also considered. (shrink)

A major part of police work consists in providing services and information to the general public. A stated goal of such police work is to be service-minded and contribute to a positive encounter. This article analyses service requests in calls to the duty desk of a large police station and focuses on how officers deal with requests that have to be rejected. It reveals a general pattern in which officers produce the rejection in a dispreferred format and include displays of (...) empathy, accounts for the rejection and suggestions for alternative solutions. However, in certain types of requests the rejections are not infrequently produced in a direct and unmitigated fashion, without accounts or explanations.This is especially notable in requests that touch upon institutional constraints, such as professional secrecy. And in certain cases the rejections are even delivered in an aggravated form, involving an explicit or implicit challenge to the legitimacy of the request. These rejections cast the caller in an oppositional role, infringing the professional constraints of the police. However, the constraints in question may not be accessible to the callers. The officers will consequently be experienced as hostile and will subvert their own objectives of showing service-mindedness. (shrink)

In this article we take the use of examples as a means to explore the processes of persuasion and consensus-construction involved in the legitimation of popular management knowledge. Examples, as concrete instances or events used to substantiate a wider argument, have been variedly regarded in different research traditions. Classical logic and rhetoric have considered them an inferior form of argument, useful for pedagogic or public debate but inadequate for higher forms of thought. This spirit still permeates much psychological research on (...) communication, where the great persuasive import of examples has been contrasted with more scientific and formal resources for argumentation. Considered in this light, the contingent and episodic nature of examples seems to make them cognitively inferior to explicit statements of general rules. However, various strands of research on the nature of scientific knowledge have shown that implicit forms of knowledge are an integral part of scientific expertise. Examples may thus be more central to disciplinary thought than the conventional normative view seems to allow. In this spirit, we explore the use of examples in a hotly contested field, that of popular discourse on business and management. The profusion of examples in this kind of writing has been often noted, and almost as often criticized. We seek to explore more fully how these examples are deployed, examining the discursive devices that mark examples within the development of the text, their function as rhetorical moves, and their role in presenting arguments that are never otherwise made explicit. (shrink)

In this article we examine the role of vocative forms of address in shaping the political space in public/political discourse. We are particularly interested in strategic uses of forms of address by participants in political debates in order to gain legitimacy for their ideologies. Our data come from four formal television debates between Lech Wałęsa, the former Solidarity trade union leader and president of Poland, and two other Polish politicians, which were held between 1988 and 1995. Due to this historical (...) perspective, we are able to contextualize discursive patterns in the rapidly changing political and social situation in Poland, and show the diachronic development of the ideological underpinnings of discourse. (shrink)

Daniel Dennett, in Darwin's Dangerous Idea, argues that natural selection is a universal acid that eats through other theories, because it can explain just about everything, even the structure of the mind. Emanuel Schegloff in ‘Between Micro and Macro: Context and Other Connections’ opposes the importation of ‘macro’ factors into the ‘micro’, suggesting that one might reverse the strategy instead. Like Darwin, he is coy about whether he just wants his own turf, but the idea opens up the possibility of (...) interactional reductionism. I will argue against interactional reductionism on methodological grounds: Don't bite off more than you can chew! Instead I'll support the good old Durkheimian strategy of looking for intermediate variables between systems of different orders. I try and make the case with data from Rossel Island, Papua New Guinea. (shrink)

This article is aimed at introducing a French discourse analysis model, e.g. the ‘star model’, initiated by the LAA team led by Robert Vion in Aix-en-Provence, to English-speaking researchers. It will be argued that language activity is multi-dimensional and can be traced at various heterogeneous levels of speech productions belonging to macro as well as micro orders. Speakers achieve different varieties of positioning which result in negotiating an interactional space within a pre-given situation. The model is precisely designed to offer (...) a unified and comprehensive view of such heterogeneous phenomena in constant interconnection. In this study, we also intend to illustrate our approach through the analysis of two different corpora. Speakers’ strategies under extreme conditions will be analysed; the various sequences used were taken from a special corpus which we were asked to study as part of a national research programme. In order to illustrate interactional space shifts, we will also use the transcript of a meeting which took place between a patient and a medical investigator in a hospital in Marseilles. (shrink)

Institutional talk, including service encounter discourse, has typically been taken to be ‘asymmetrical’ and the participants of these encounters to be constrained in terms of their allowable conversational contributions. This article explores shifts of alignment from normative serverclient alignments into different directions, involving symmetrical positionings of various kinds in travel agency spoken discourse. It is shown how these shifts occur and at which points in the interaction they might be found. The relevance of the commercial institutional context is also considered. (...) It is argued that these shifts from the supposedly unmarked asymmetrical alignment are motivated by orientations to relational goals and politeness/facework concerns, and they function as interpersonal devices achieving various relational configurations. These shifts are then related to levels of sociality that can be found in these, and other, face-to-face interactions. (shrink)

This paper examines how a standardized question is launched and received in a corpus of performance appraisal interviews, with a focus on how pre-­formulated questions are translated into interaction. Using conversation analysis, we demonstrate that the same question becomes many different actions in practice. Prefaces as well as prosodic and lexical alterations make relevant different responses, and as such, the question can be recruited to initiate diverse interactional projects such as assessments and other socially delicate activities. As a consequence, goals (...) of uniformity and standardization may be subverted. The interactional adaptations further evidence the strength of recipient design as reformulations also result in more fitted and personalized answers. Our study contributes to the understanding of standardization versus interactionalization, and points to the strong interrelationship between question design and the fitting of response options. (shrink)

This article analyses occupational health and safety discourse, bringing special attention to dilemmas that emerge as employees name and negotiate particular risks and safety measures. The study is based on 46 interviews conducted with employees in three chemical factories, and combines Michel Foucault’s conception of governmentality with a discursive psychology approach. The study demonstrates how dilemmas emerge when 1) respondents make others responsible for health and safety risks; 2) they personally assume responsibility as ‘risky’ workers; and 3) different rationalities – (...) such as environmental and behavioural or hierarchical – appear in the same set of statements. Overall, occupational health and safety management tends to exclude egalitarian beliefs, which creates dilemmas that become visible as speakers find themselves compelled to excuse, ironize or systematically downplay discursive moves that may diminish or exclude themselves or others. Given that previous research suggests that behavioural approaches to health become increasingly widespread in working life, this article contributes by highlighting the presence of dilemmas that implies some flux and openness to change. (shrink)

This article explores the interrelationships and tensions between public engagement in higher education and media discourse. It tracks the mediated trajectory of an attempt by a group of academics to connect with audiences beyond academia, comparing a magazine article in which their opinions first became public, to its recontextualisation across various UK newspapers and their Internet spin-offs. A mediated stylistic analysis reveals the discursive, rhetorical and performative techniques via which a sociologically imaginative attempt to transform a seemingly-personal-trouble into a definitively-public-issue (...) got recontextualised as if merely the public projection of personal angst. The article concludes by noting that in an era where public engagement increasingly means mediated public engagement, to take seriously the interactive, intertextual and rhetorical affordances of media discourse is to understand that and how sociologically imaginative work can – but does not always – end up circulating within public debate. (shrink)

The standard process for starting anamnesis in the follow-up cancer consultation is for the doctor to ask a ‘How are you?’ question. This question gives the patient the opportunity to give a gloss of their general condition and offer the first topic of discussion. Findings in earlier analyses of US and UK data in a broad array of medical contexts show that the question is ambiguous and hence patients may interpret it as social rather than medical. A discourse analysis of (...) a corpus of 28 video-taped consultations shows that the ‘How are you?’ question in the context of Dutch follow-up cancer consultations is consistently interpreted by both doctor and patients as a holistic medical question, making relevant a – frequently complex and nuanced – medically oriented response. We suggest that this difference may have to do with the interactional norms of hospital visits in the Netherlands, and with the specific contextual parameters of return visits, more specifically with follow-up cancer consultations, which affect the way the HAY question is placed, intended and understood. (shrink)

Medium-sized language communities face competition between local and global languages such as Spanish, Russian, French and, above all, English. The various regions of Spain where Catalan is spoken, Denmark, the Czech Republic, and Lithuania show how their medium-sized languages (a term used to distinguish them as much from minority codes as from more widely-spoken codes) coexist alongside or struggle with their big brothers in multilingual families. This comparative analysis offers unique insight into language contact in present-day Europe.

On "Revolutionary Road": A Proposal for Extending the Gricean Model of Communication to Cover Multiple Hearers The paper addresses the problem of multiple hearers in the context of the Gricean model of communication, which is based on speaker meaning and the Cooperative Principle, together with its subordinate maxims, legitimately flouted to yield implicatures. Grice appears to have conceived of the communicative process as taking place between two interlocutors, assuming that the speaker communicates meanings, while the hearer makes compatible inferences. A (...) thesis propounded here is that this dyadic account must undergo a number of fundamental modifications to cover a variety of hearer types, both ratified and unratified, partaking in polylogic interactions. (shrink)

Conversation analytic research has advanced understanding of the psychotherapeutic process by understanding how psychotherapy is organised over time in and through interaction between clients and therapists. This study progresses knowledge in this area by examining how psychological accounts of experience are progressively developed across a range of helping relationships. Data include: (1) approximately 30 h of psychotherapy sessions involving trainee therapists; (2) approximately 15 h of psychotherapy demonstration sessions involving expert therapists; and (3) approximately 30 h of everyday conversations involving (...) close friends or family members. This article reports an analysis of techniques that are used to bring together two experiences that were discussed separately, to proffer a candidate connection between them. This proffering of candidate connections was recurrently used in psychotherapy. If confirmed by a client, a proffered connection could be used to develop a psychological account of a client’s experiences, which could then warrant some psychological intervention. In contrast, the proffering of connections was observed in only one of the everyday conversations included in the current study, where it was used to develop psychological accounts of experience. This shows that although proffering candidate connections is an everyday interactional practice, it appears to be used with greater frequency in psychotherapy, to advance its specific institutional aims. (shrink)

RESUMO A partir da perspetiva de uma análise crítica do discurso, este artigo analisa a questão da autenticidade nos atos discursivos de expiação política. O objetivo é estudar de que forma a autenticidade dos atos discursivos de expiação política pode ser avaliada através de estratégias de reelaboração do passado empregadas em discursos de penitência. O artigo enfrenta a seguinte pergunta de pesquisa: de que forma estratégias de reelaboração do passado influenciam na autenticidade de um ato discursivo de expiação política? O (...) artigo analisa uma declaração de 2015 proferida por Shinzo Abe, antigo primeiro-ministro do Japão, e argumenta que, no seu ato discursivo de expiação política de 2015, ele desenvolveu uma estratégia de cancelamento da memória histórica nipónica. Tal estratégia impediu que a declaração de 2015 de Shinzo Abe fosse considerada um genuíno ato discursivo de expiação política. (shrink)

RESUMO A partir da perspetiva de uma análise crítica do discurso, este artigo analisa a questão da autenticidade nos atos discursivos de expiação política. O objetivo é estudar de que forma a autenticidade dos atos discursivos de expiação política pode ser avaliada através de estratégias de reelaboração do passado empregadas em discursos de penitência. O artigo enfrenta a seguinte pergunta de pesquisa: de que forma estratégias de reelaboração do passado influenciam na autenticidade de um ato discursivo de expiação política? O (...) artigo analisa uma declaração de 2015 proferida por Shinzo Abe, antigo primeiro-ministro do Japão, e argumenta que, no seu ato discursivo de expiação política de 2015, ele desenvolveu uma estratégia de cancelamento da memória histórica nipónica. Tal estratégia impediu que a declaração de 2015 de Shinzo Abe fosse considerada um genuíno ato discursivo de expiação política. (shrink)

This article explores communicative processes in Chinese involving Chinese American children in order to explain the notion of preference for ambiguity, a characteristic often invoked when describing the Chinese as a group. It also speculates on the impact this notion has on children's socialization. Preference for ambiguity can be defined as making ambiguous something that is otherwise clear-communicating ambiguously or conveying something that is ambiguous-communicating ambiguity. Treating ambiguity as an interaction-centered and activity-bound phenomenon rather than a purely semantic or logical (...) problem, this article locates ambiguity in the intersubjectivity co-constructed by all participants and explores its role in the construction of cultural, situational and interpersonal contexts. It shows that ambiguity is shaped not only by lexico-grammar but also by discourse structure. This article draws data from a total of 30 hours of audio/video recorded classroom interactions involving 4 teachers and about 35 students in two Chinese Heritage Language Schools in the USA as well as from observations and interviews. In the classroom context, children are compelled to make speculations and draw inferences regarding their interlocutors' references, intentions, dispositions and goals. They do so without confronting their interlocutors or holding their interlocutors accountable. In contrast, teachers freely and vocally formulate, clarify, question and interpret children's utterances in an effort to make the children's stances unequivocal. This study suggests that the communicative patterns observed with respect to ambiguity may play an important part in the socialization of cultural knowledge and cognitive styles. (shrink)

One of the still unsolved problems in liberal anarchism is a definition of social constituency in positive terms. Partially, this had been solved by the advancements of liberal discourse ethics. These approaches, built on praxeology as a universal framework for social formation, are detached from the need of any previous or external authority or rule for the discursive partners. However, the relationship between action, personal identity, and liberty within the process of a community becoming solely generated from the praxeological a (...) priori remains largely disputed. In order to develop a testable constitutional model, this study revises how the “ontological turn” was introduced into liberal theories and redefines the concept of liberty. Liberty is usually understood as a moral goal or measurement for just actions, as the generative principle of all social existence - individual and interpersonal. For this purpose, the function of performative contradiction within the mechanism of interpersonal “encounter”, as part of the co-generative process of the individual becoming and social formation was explored through the production of a game-based narrative historiography grounded on 19th century life writings. This narrative historiography was developed in the context of Swiss history, with a “design-based” research approach, and resulted in a prototype for networked storytelling through which the transformative learning process could be visible and the negotiation of competing individual visions of the future could be re-enacted. (shrink)

Four couple therapy first consultations involving clients with diagnosed narcissistic problems were examined. A sociologically enriched and broadened concept of narcissistic disorder was worked out based on Goffman’s micro-sociology of the self. Conversation analytic methods were used to study in detail episodes in which clients resist to answer a therapist’s question, block or dominate the development of the conversation’s topic, or conspicuously display their interactional independence. These activities are interpreted as a pattern of controlling practices that were prompted by threats (...) that the first couple therapy consultation imposes upon the clients’ self-image. The results were discussed in the light of contemporary psychiatric discussions of narcissism; the authors suggest that beyond its conceptualization as a personality disorder, narcissism should be understood as a pattern of interactional practices. (shrink)

Combining textual, visual, and ethnographic approaches to discourse, this article examines a variety of resources employed in the narrative construction of Washington, DC’s Chinatown in a billboard advertisement that de-ethnicizes the neighborhood. Analysis of the linguistic resources of narrative structure, comparative reference, and lexical cohesion reveals how the gentrification of Chinatown is constructed as a positive transformation driven by a corporation. Further, the visual juxtaposition of text with photos and graphics appropriates the community voice and infuses it with corporate identity. (...) This ideological multimodal construction of the transformation of Chinatown is finally actualized in its durable material form and strategic spatial emplacement. Incorporating ethnographic observation and an interview, this article illustrates how the symbolic power of narrative in place-making is interdependent on the economic power of its producer to propagate ideological discourse in the material world. (shrink)

How do ideas come into being? Our contribution takes its starting point in an observation we made in empirical data from a prior study. The data center around an instant of an academic writer’s thinking during the revision of a scientific paper. Through a detailed discourse-oriented micro-analysis, we zoom in on the writer’s thinking activity and uncover the genesis of a complex idea through a sequence of interrelated moments. These moments feature different degrees of “crystallization” of the idea; from gestures, (...) a sketch, a short written note, oral explanations to a final spelled-out written argument. For this contribution, we re-analyze the material, asking how the idea gets formed during the thinking process and how it reaches a tangible form, which is understandable both for the thinker and for other persons. We root our analysis in a notion of language as social, embodied, and dialogical activity, drawing on concepts from Humboldt, Jakubinskij, and Vygotsky. We focus our analysis on three conceptual nodes. The first node is the ebbing and advancing of language in idea formation – observable as a trajectory through linguistically more condensed or more expanded utterance forms. The second node is the degree of objectification that the idea reaches when it is performed differently in a variety of addressivity constellations, i.e., whether and how it becomes understandable to the thinker and to others in the social sphere. Finally, the third node is the saturation of the idea through what we call intrapersonal intertextuality, i.e., its complex and dialogically related re-articulations in a sequence of formative moments. With these considerations, we articulate a clear consequence for theorizing thinking. We hold that thinking is social, embodied, and dialogically organized because it is entangled with language. Ideas come into being and become understandable and communicable to other persons only by and within their different, yet, intertextually related formations. (shrink)

Within the genres of news and current affairs television, it is the generic logic of the ‘feelgood’ genre of the talk show that legitimizes personalized discourse between famous hosts and politicians. The article presents a case study of such an interview, focusing on the ways in which the interaction between the verbal, the visual and the rhythmic modalities of the interview is employed by the multiple authors of the text to construct a variety of interpersonal footings for interviewer and interviewee (...) on the one hand and a series of preferred interpretations for the audience on the other. The method is deviant case analysis, using tools from semantics and pragmatics, discourse and conversation analysis, and visual analysis of news images. To explore the manner of interaction between the verbal and visual channel, the concept of rhythm is developed for dialogic audiovisual texts. Dialogic audiovisual rhythm is defined as arising from the interaction of speaker or addressee change with onset of new shot, and with frequency of shots per turn/ generic unit of the interview. Rhythmic sequences can then be segmented which make up the textual structure of the interview, delineating its semantic units and areas of strategic positioning between the private, the personal and the political. Three types of the personalization of politics can be discerned in the text: that of the private domain, that of political relations as private ones, and that of politics as history being made by great men. A forth type of personalization is that of the relations between the media and politics. Different combinations of verbal, visual and rhythmic means are used to realize these types discursively. (shrink)

This study examines the relationship between US Marine discourse and civil–military public argument. A computer-aided semantic analysis of public record speech from senior Marine officers shows a style of cohesion, marked by future-oriented, inclusive, highly certain language. An appraisal theory discourse analysis of interviews with US Marines conducted during an ethnography of communication shows their talk argues discursively for cohesion. This way of speaking may constrain Marines in public argument, as they repeat ways of talking appropriate within the community, even (...) when situationally inappropriate for civilian audiences. (shrink)

In this article, we analyze the practices of requesting participation in telephone survey interviews. Recent conversation analytic work on requests has focused on the interactional functions of request formats and their relationship to abstractly defined institutional and ordinary contexts. We add to this line of inquiry by demonstrating that the design features of the requests in our collection are largely shaped by and responsive to specific details of the sequences of talk in which they are embedded. We identify two types (...) of request formats – high contingency and low contingency – and show that requests are built in such a way that addresses features of the local sequential environment. High contingency requests that present the recipient with the option of doing the interview ‘now’ or doing it ‘later’ recognize that when an interview is done may be a contingent issue and as such are produced with greater frequency in discouraging interactional environments, whereas requests that embed the single option of doing an interview ‘now’ presume a lack of contingencies and are produced less frequently in discouraging environments. (shrink)

During a call, telemarketers sometimes solicit respondent’s opinions about a product or service. This turns out to be a query with multiple implications, and respondents are alive to them. On the one hand, the recipient orients to a local preference to evaluate the telemarketer’s product positively. On the other hand, a positive assessment may result in expectations and commitments that survive the sequence and that are relevant for the call’s outcome. The recipient is faced with two types of preference structures, (...) one grounded in the sequence and the other one in the course of action it is part of. The preferences may be incompatible. Analysis shows that the shape of response turns with congruent preferences is observably different from response turns with cross-cutting preferences. In the latter case, the dispreferred character of the response to the caller’s ultimate purpose – that is, making a proposal for a commercial transaction – dominates over the response to the opinion query as just an opinion query in its own right. To generalize, the analysis shows that preparatory sequences in standardized courses of action in institutional settings are a special type of presequence. The participants develop a course of action through ordered series of preparatory sequences. Although locally responding to initiatives of the interlocutor, each response shows an orientation to both the local contingencies of the ongoing sequence and to the overall course of action it is contributing to. (shrink)

Collective memories are multiple discursive practices, in which social representations about a common past are used to build and maintain cohesion and identity of groups socio-historically located at a socio-culturally determined moment and to project future in frameworks of rights and dignity. It is understood that the memories articulated to the Colombian armed conflict are diverse: different stories of violence, oppression and resistance of peoples, communities and groups are identified and made explicit. Thirty media narratives distributed in the ElTiempo.com Special (...) “Thirty encounters with peace” (2017) comprise the universe of research. The sample is made up of seven narratives that propose the sense of testimony. The selected format is storytelling, which is built in the special edition of the newspaper as a communication proposal for the reconstruction of the social fabric, within the year after the signing of the Peace Agreement between the National Government and the FARC-EP (post-agreement). The research is nucleated on situations of rights violations linked to the conflict, and the proposals derived from these narratives, as regards the overcoming of the exercises of violence to which they refer. The analysis is assumed from the principles of Multimodal and Multimedia Critical Discourse Studies (MMCDS). The forms of representation in the discourses, their multimodal articulations and the multimedia implications in the production of meanings are articulated; the final aim is to derive sociopolitical consequences of the discursive proposal, constructed and socialized in the narratives of the special edition of the newspaper. (shrink)

Based on a 3-year ethnography on crime prevention of the police in Germany, this article analyses how the police incorporate youth in their de-escalation work preceding an annual demonstration on the 1st of May. A multimodal conversation analysis of work meetings traces how membership categorisation and assumption of social responsibility change: over the course of several months the police turn initially reluctant youth who the police at the outset considered ‘troublemakers’ into their ‘helpers’. They build an alliance by working with (...) youth centres, influential people from the neighbourhood and participants of the previous year’s project. Whereas the police are the driving force at the beginning of the project, on the day of the demonstration they remain in the background and merely supervise the youth. This sequential development is discussed as a precarious process of disciplining the youth, driving the formation of a neighbourhood community and encouraging political consensus in society. (shrink)

This paper asks how anti-nuclear activists form collectives that are able to act collectively. It argues that shared interests and collective identities only insufficiently explain the emergence of collective action. Alternatively, the paper investigates meeting talk of German anti-nuclear groups where activists discuss proposals for collective action. Based on audio recordings, a sequential analysis of activists’ deliberations traces the transformation of vague ideas into concrete and collectively agreed to proposals. It is shown how the process by which activists reach a (...) common understanding about a particular protest activity—as something that is being talked about here and now—and the process of becoming an acting collectivity—a group that is ready to carry out this protest activity in the future—are interdependent. Activists make use of “indexicality” to introduce specifically vague proposals, enabling others to respond and contribute to the emerging proposal while group agency is suspended. At first, the authorship of proposals is minimized. Step by step, vague proposals are specified by meeting participants until a “change in footing” marks group consensus. While the group emerges as the author and principal of proposals through this process, the paper shows that implementation relies on individual principals again who take responsibility during and after the meeting. (shrink)

This article explores the distribution and use of a relatively new grammatical format in English, it’s like + enactment. We propose that it’s like utterances are used to enact thoughts, feelings and attitudes which are internal and affect-laden assessments of a prior utterance or event, produced as assessments that anyone in the same situation might have had. As such they tend to occur within stories, typically during the closing of a story. The enactments are often ‘response cries’ such as oh, (...) mm, wow, and man. Because of the highly indexical nature of this grammatical format, it represents a fascinating site for participants to work out a ‘world known in common’. (shrink)

This study examines interactional sequences in which students make assertions about topic-relevant matters in classroom interactions. Using a Conversation Analytical approach, I show how the students’ knowledge claims lead to negotiations of sequential and epistemic rights to make such claims. Through these negotiations, the students upgrade their epistemic stance by repeating or backing their claims with accounts and providing evidence of them. The teachers’ acceptance or rejection of the students’ initiatives displays an orientation to the sequential and topical relevance of (...) the information provided by the students. This study contributes to a better understanding of student initiatives in the classroom, a topic that until now has received scarce attention. Additionally, it contributes knowledge about the negotiation of epistemic authority in relation to assertions and their responses, which may have more general implications for the study of talk-in-interaction. (shrink)

The focus of this article is the conversational management of blaming and accountability. In particular, we explore how involved speakers routinely allocate and avoid blame in everyday talk. In considering such a problematic notion of social interaction, we analyse the BBC interview between Princess Diana and Martin Bashir that was aired on British national television on 20 November 1995. In the analysis, we consider how different discursive strategies are employed by speakers in ways that work up credible and authentic accounts. (...) More specifically, we argue that Diana attributes blame to external `others' within a negotiated context of routine description of past events. Categories such as `the media', `the royal household' and `Charles' are constructed and made relevant throughout the interview and the analytic interest is what is accomplished rhetorically for both Diana and Bashir. Of further interest is the overall script design of the interview and how devices such as script formulation, stake management, footing shifts and progressive narrative function in the negotiation of blame. We conclude that `doing blaming' is attended to and managed locally by participants in conversation and this `doing' can be accomplished in a number of ways. (shrink)