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  1. In search of the right fusion recipe: the role of legitimacy in building a social enterprise model.Yung-Kai Yang & Shu-Ling Wu - 2016 - Business Ethics: A European Review 25 (3):327-343.
    Social enterprises, as typical hybrid organisations, are embedded in a plural institutional environment in which some stakeholders regard achieving social goals as fundamental, while others see economic profit as the priority. A great challenge for social enterprises is dealing with the conflicts resulting from the diverse expectations of stakeholders. Based on the existing works on organisational legitimacy and the social business model, we propose a legitimacy-based social enterprise model composed of three main phases, namely, legitimacy proposition, legitimacy strategy planning, and (...)
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  • Marketing Communications and Corporate Social Responsibility : Marriage of Convenience or Shotgun Wedding?Khosro S. Jahdi & Gaye Acikdilli - 2009 - Journal of Business Ethics 88 (1):103-113.
    This paper aims to examine the role that the various vehicles of marketing communications can play with respect to communicating, publicising and highlighting organisational CSR policies to its various stakeholders. It will further endeavour to evaluate the impact of such communications on an organisation's corporate reputation and brand image. The proliferation of unsubstantiated ethical claims and so-called 'green washing' by some companies has resulted in increasing consumer cynicism and mistrust. This has made the task of communicating with, and more importantly (...)
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  • (1 other version)Corporate political activity, social responsibility, and competitive strategy: an integrative model.Alan E. Singer - 2013 - Business Ethics: A European Review 22 (3):308-324.
    Many tensions exist within the nexus of corporate social responsibility, competitive strategy, and political activity. Previously, these aspects of strategic management have been considered in relative isolation or at best in pairs. Accordingly, an attempt is made here to set out a general strategic problem of the corporation, in which all three aspects are combined. This project reveals a particular need to explicate the political assumptions held by or on behalf of the corporation. Examples might include the classical liberal model, (...)
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  • Doing Well While Doing Bad? CSR in Controversial Industry Sectors.Ye Cai, Hoje Jo & Carrie Pan - 2012 - Journal of Business Ethics 108 (4):467 - 480.
    In this article, we examine the empirical association between firm value and CSR engagement for firms in sinful industries, such as tobacco, gambling, and alcohol, as well as industries involved with emerging environmental, social, or ethical issues, i.e., weapon, oil, cement, and biotech. We develop and test three hypotheses, the window-dressing hypothesis, the value-enhancement hypothesis, and the value-irrelevance hypothesis. Using an extesive US sample from 1995 to 2009, we find that CSR engagement of firms in controversial industries positively affects firm (...)
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  • Perceived Organizational Motives and Consumer Responses to Proactive and Reactive CSR.Mark D. Groza, Mya R. Pronschinske & Matthew Walker - 2011 - Journal of Business Ethics 102 (4):639-652.
    Corporate social responsibility (CSR) has emerged as an effective way for firms to create favorable attitudes among consumers. Although prior research has addressed the direct influence of proactive and reactive CSR on consumer responses, this research hypothesized that consumers’ perceived organizational motives (i.e., attributions) will mediate this relationship. It was also hypothesized that the source of information and location of CSR initiative will affect the motives consumers assign to a firms’ engagement in the initiative. Two experiments were conducted to test (...)
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  • The Effects of Corporate Social Responsibility on Brand Performance: The Mediating Effect of Industrial Brand Equity and Corporate Reputation. [REVIEW]Chi-Shiun Lai, Chih-Jen Chiu, Chin-Fang Yang & Da-Chang Pai - 2010 - Journal of Business Ethics 95 (3):457 - 469.
    In this article, the researchers explore the following question. Can corporate social responsibility (CSR) and the corporate reputation of a firm lead to its brand equity in business-to-business (B2B) markets? This study discusses CSR from customers' viewpoints by taking the sample of industrial purchasers from Taiwan small-medium enterprises. The aims of this study are to investigate: first, the effects of CSR and corporate reputation on industrial brand equity; second, the effects of CSR, corporate reputation, and brand equity on brand performance; (...)
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  • Can Sinful Firms Benefit from Advertising Their CSR Efforts? Adverse Effect of Advertising Sinful Firms’ CSR Engagements on Firm Performance.Sang-Joon Kim, John Bae & Hannah Oh - 2017 - Journal of Business Ethics 143 (4):643-663.
    This study investigates corporate social responsibility of sinful firms, which refer to ones that are operating in controversial industries, including the production and distribution of alcohol, tobacco, gambling, adult entertainment, firearm, military, and nuclear power. We attempt to answer two questions in this study: Do these sinful firms actively advertise their CSR engagements compared to non-sinful firms? And do their advertising efforts really yield increased financial performance? Positing that advertising not only can make sinful firms’ good deeds visible, but also (...)
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  • An external perspective on CSR: What matters and what does not?Marina Vashchenko - 2017 - Business Ethics: A European Review 26 (4):396-412.
    The paper aims at investigating external factors influencing organizational corporate social responsibility -related decision making. Two theoretical perspectives—stakeholder theory and institutional theory—have been applied to compile a list of external factors that might affect a company's CSR choices. As a result, a framework built on the government-related, society-related, and business-related groups of external factors is being suggested. This framework is used in the paper to answer to what extent do different external factors influence CSR-related decisions in large Danish companies and (...)
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  • CSR Business as Usual? The Case of the Tobacco Industry.Guido Palazzo & Ulf Richter - 2005 - Journal of Business Ethics 61 (4):387-401.
    Tobacco companies have started to position themselves as good corporate citizens. The effort towards CSR engagement in the tobacco industry is not only heavily criticized by anti-tobacco NGOs. Some opponents such as the the World Health Organization have even categorically questioned the possibility of social responsibility in the tobacco industry. The paper will demonstrate that the deep distrust towards tobacco companies is linked to the lethal character of their products and the dubious behavior of their representatives in recent decades. As (...)
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  • How Does It Fit? Exploring the Congruence Between Organizations and Their Corporate Social Responsibility Activities.Menno D. T. de Jong & Mark van der Meer - 2017 - Journal of Business Ethics 143 (1):71-83.
    Several studies have focused on the effects of corporate social responsibility fit on external stakeholders’ evaluations of CSR activities, attitudes towards companies or brands, and behaviors. The results so far have been contradictory. A possible reason may be that the concept of CSR fit is more complicated than previously assumed. Researchers suggest that there may be different types of CSR fit, but so far no empirical research has focused on a typology of CSR fit. This study fills this gap, describing (...)
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  • Corporate Reputation Measurement: Alternative Factor Structures, Nomological Validity, and Organizational Outcomes.James Agarwal, Oleksiy Osiyevskyy & Percy M. Feldman - 2015 - Journal of Business Ethics 130 (2):485-506.
    Management scholars have paid close attention to the construct of organizational or corporate reputation, particularly in the applied business ethics and corporate social responsibility fields. Extant research demonstrates that CR is one of the key mediators between CSR and important organizational outcomes, which ultimately improve organizational performance. Yet, hitherto the research focused on CR construct has been plagued by multiple definitions, conflicting conceptualizations, and unclear operationalizations. The purpose of this article is to provide theoretical ground for positioning of CR as (...)
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  • Doing Right Leads to Doing Well: When the Type of CSR and Reputation Interact to Affect Consumer Evaluations of the Firm. [REVIEW]Yuan-Shuh Lii & Monle Lee - 2012 - Journal of Business Ethics 105 (1):69-81.
    This study investigates the efficacy of three corporate social responsibility (CSR) initiatives—sponsorship, cause-related marketing (CRM), and philanthropy—on consumer–company identification (C–C identification) and brand attitude and, in turn, consumer citizenship behaviors. CSR reputation is proposed as the moderating variable that affects the relationship between CSR initiatives, C–C identification, and brand attitude. A conceptual model that integrates the hypothesized relationships and the moderating effect of CSR reputation is used to frame the study. Using a between-subjects factorial designed experiment, the results showed that (...)
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  • The Advertising Effects of Corporate Social Responsibility on Corporate Reputation and Brand Equity: Evidence from the Life Insurance Industry in Taiwan. [REVIEW]Ker-Tah Hsu - 2012 - Journal of Business Ethics 109 (2):189-201.
    This study investigates the persuasive advertising and informative advertising effects of CSR initiatives on corporate reputation and brand equity based on the evidence from the life insurance industry in Taiwan. The study finds, first, policyholders’ perceptions concerning the CSR initiatives of life insurance companies have positive effects on customer satisfaction, corporate reputation, and brand equity. Second, the advertising effects of the CSR initiatives on corporate reputation are only informative. Third, the impacts of CSR initiatives on brand equity include informative advertising (...)
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  • How Sustainability Ratings Might Deter 'Greenwashing': A Closer Look at Ethical Corporate Communication. [REVIEW]Béatrice Parguel, Florence Benoît-Moreau & Fabrice Larceneux - 2011 - Journal of Business Ethics 102 (1):15-28.
    Of the many ethical corporate marketing practices, many firms use corporate social responsibility (CSR) communication to enhance their corporate image. Yet, consumers, overwhelmed by these more or less well-founded CSR claims, often have trouble identifying truly responsible firms. This confusion encourages ‘greenwashing’ and may make CSR initiatives less effective. On the basis of attribution theory, this study investigates the role of independent sustainability ratings on consumers’ responses to companies’ CSR communication. Experimental results indicate the negative effect of a poor sustainability (...)
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  • Corporate Motives for Social Initiative: Legitimacy, Sustainability, or the Bottom Line? [REVIEW]Peggy Simcic Brønn & Deborah Vidaver-Cohen - 2009 - Journal of Business Ethics 87 (1):91 - 109.
    This article presents results of exploratory research conducted with managers from over 500 Norwegian companies to examine corporate motives for engaging in social initiatives. Three key questions were addressed. First, what do managers in this sample see as the primary reasons their companies engage in activities that benefit society? Second, do motives for such social initiative vary across the industries represented? Third, can further empirical support be provided for the theoretical classifications of social initiative motives outlined in the literature? Previous (...)
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  • From Doing Good to Looking Even Better: The Dynamics of CSR and Reputation.Elena Lvina & Carol-Ann Tetrault Sirsly - 2019 - Business and Society 58 (6):1234-1266.
    Grounded in stakeholder theory and a resource-based view of the firm, this longitudinal research demonstrates the evolution of corporate social responsibility (CSR) and firm reputation over time. Drawing on a 5-year sample of 285 major U.S. firms obtained from the KLD database and Fortune’s Most Admired Companies, we find that the proposed dynamic relationship predicts evolving stakeholder expectations to incite organizations to improve their social performance to earn reputational benefits. Contrary to the often labeled stickiness of reputation, we find a (...)
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  • Do Environmental CSR Initiatives Serve Organizations’ Legitimacy in the Oil Industry? Exploring Employees’ Reactions Through Organizational Identification Theory.Kenneth De Roeck & Nathalie Delobbe - 2012 - Journal of Business Ethics 110 (4):397-412.
    Little is known about employees’ responses to their organizations’ initiatives in corporate social responsibility (CSR). Academics have already identified a few outcomes regarding CSR’s impact on employees’ attitudes and behaviours; however, studies explaining the underlying mechanisms that drive employees’ favourable responses to CSR remain largely unexplored. Based on organizational identification (OI) theory, this study surveyed 155 employees of a petrochemical organization to better elucidate why, how and under which circumstances employees might positively respond to organizations’ CSR initiatives in the controversial (...)
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  • (1 other version)Global Reporting Initiative and social impact in managing corporate responsibility: a case study of three multinationals in the forest industry.Anne Toppinen & Kaisa Korhonen-Kurki - 2013 - Business Ethics, the Environment and Responsibility 22 (1):202-217.
    We examine recent evolution in corporate responsibility in the forest industry, an important natural-resource-based industry which is under rapid internationalisation and structural change under challenging financial pressures. We address two recent trends in corporate communication: corporate disclosure, that is the adoption of consistent external reporting standards [namely the Global Reporting Initiative (GRI) ], and the growing awareness of engagement with and impact on local communities through philanthropy, generation of prosperity, communication and the social impact of core activities. This study uses (...)
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  • (2 other versions)Corporate response to an ethical incident: the case of an energy company in New Zealand.Gabriel Eweje & Minyu Wu - 2010 - Business Ethics 19 (4):379-392.
    The ethical behaviour and social responsibility of private companies, and in particular large corporations, is an important area of enquiry in contemporary social, economic and political thinking. In the past, a company's behaviour would be considered responsible as long as it stayed within the law of the society in which it operated or existed. Although this may be necessary, it is no longer sufficient. In this paper, we examine an energy company's response to an ethical incident in New Zealand which (...)
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  • Does Viral Communication Context Increase the Harmfulness of Controversial Taboo Advertising?Ouidade Sabri - 2017 - Journal of Business Ethics 141 (2):235-247.
    Controversial taboo appeals as an executional cue in viral advertising have commonly been used by advertisers. In this context, the study investigates the role of medium context on the effectiveness of controversial taboo ads. By implementing a tightly controlled experiment which deals with controversial taboo ads embedded in a press article and in a viral context, the study finds that the viral medium context does not lead to a more positive attitude toward the embedded brand or to more positive purchase (...)
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  • Legitimacy-Seeking Organizational Strategies in Controversial Industries: A Case Study Analysis and a Bidimensional Model.Jon Reast, François Maon, Adam Lindgreen & Joëlle Vanhamme - 2013 - Journal of Business Ethics 118 (1):139-153.
    Controversial industry sectors, such as alcohol, gambling, and tobacco, though long-established, suffer organizational legitimacy problems. The authors consider various strategies used to seek organizational legitimacy in the U.K. casino gambling market. The findings are based on a detailed, multistakeholder case study pertaining to a failed bid for a regional supercasino. They suggest four generic strategies for seeking organizational legitimacy in this highly complex context: construing, earning, bargaining, and capturing, as well as pathways that combine these strategies. The case analysis and (...)
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  • Do Environmental CSR Initiatives Serve Organizations' Legitimacy in the Oil Industry? Exploring Employees' Reactions Through Organizational Identification Theory.Kenneth Roeck & Nathalie Delobbe - 2012 - Journal of Business Ethics 110 (4):397-412.
    Little is known about employees' responses to their organizations' initiatives in corporate social responsibility (CSR). Academics have already identified a few outcomes regarding CSR's impact on employees' attitudes and behaviours; however, studies explaining the underlying mechanisms that drive employees' favourable responses to CSR remain largely unexplored. Based on organizational identification (OI) theory, this study surveyed 155 employees of a petrochemical organization to better elucidate why, how and under which circumstances employees might positively respond to organizations' CSR initiatives in the controversial (...)
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  • Moral Legitimacy in Controversial Projects and Its Relationship with Social License to Operate: A Case Study.Domènec Melé & Jaume Armengou - 2016 - Journal of Business Ethics 136 (4):729-742.
    Moral legitimacy entails intrinsic value and helps executives convince firm’s stakeholders and the general public of the ethical acceptability of an institution or its activities or projects. Social license to operate is the social approval of those affected by a certain business activity, and it is receiving increasing attention, especially in the context of controversial projects such as mining and public works. Moral legitimacy provides ethical support to SLO. Drawing from the Aristotelian-Thomistic tradition and taking substantive justice and the common (...)
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  • “Too Good to be True!”. The Effectiveness of CSR History in Countering Negative Publicity.Joëlle Vanhamme & Bas Grobben - 2008 - Journal of Business Ethics 85 (2):273-283.
    Corporate crises call for effective communication to shelter or restore a company's reputation. The use of corporate social responsibility claims may provide an effective tool to counter the negative impact of a crisis, but knowledge about its effectiveness is scarce and lacking in studies that consider CSR communication during crises. To help fill this gap, this study investigates whether the length of company's involvement in CSR matters when it uses CSR claims in its crisis communication as a means to counter (...)
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  • Corporate charitable contributions: business award winners' giving behaviors.Choong-Yuel Yoo & Jinhan Pae - 2015 - Business Ethics: A European Review 25 (1):25-44.
    We investigate corporate giving behaviors of prestigious business award winners in Korea. In particular, we examine whether firms strategically use corporate giving to enhance corporate reputation. We find that award winners generally make more charitable contributions than nonwinners prior to winning awards and maintain significant charitable contributions after winning awards; multiple award winners make even more charitable contributions than single-award winners; and an increase in charitable contributions does not raise the probability of winning awards in the year after the increase. (...)
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  • Does CSR Reduce Firm Risk? Evidence from Controversial Industry Sectors.Hoje Jo & Haejung Na - 2012 - Journal of Business Ethics 110 (4):441-456.
    In this paper, we examine the relation between corporate social responsibility (CSR) and firm risk in controversial industry sectors. We develop and test two competing hypotheses of risk reduction and window dressing. Employing an extensive U.S. sample during the 1991-2010 period from controversial industry firms, such as alcohol, tobacco, gambling, and others, we find that CSR engagement inversely affects firm risk after controlling for various firm characteristics. To deal with endogeneity issue, we adopt a system equation approach and difference regressions (...)
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  • (1 other version)Global Reporting Initiative and social impact in managing corporate responsibility: a case study of three multinationals in the forest industry.Anne Toppinen & Kaisa Korhonen-Kurki - 2013 - Business Ethics: A European Review 22 (2):202-217.
    We examine recent evolution in corporate responsibility in the forest industry, an important natural‐resource‐based industry which is under rapid internationalisation and structural change under challenging financial pressures. We address two recent trends in corporate communication: corporate disclosure, that is the adoption of consistent external reporting standards [namely the Global Reporting Initiative (GRI) ], and the growing awareness of engagement with and impact on local communities through philanthropy, generation of prosperity, communication and the social impact of core activities. This study uses (...)
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  • Consumers’ Responses to Corporate Social Responsibility Initiatives: The Mediating Role of Consumer–Company Identification.Xinming Deng & Yang Xu - 2017 - Journal of Business Ethics 142 (3):515-526.
    In order to explore the mechanism of consumer responses to corporate social responsibility, this paper constructs a research framework including CSR, consumer–company identification, consumer responses, and fit, and tests the framework using a scene-questionnaire survey. Empirical results demonstrate that CSR not only has positive influence on consumer purchase intention, recommend intention, and loyalty directly, but also has indirect positive influence on consumer purchase intention and recommend intention through CCI. The influencing process of CSR on CCI is moderated by fit and (...)
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  • Can an Industry Be Socially Responsible If Its Products Harm Consumers? The Case of Online Gambling.Mirella Yani-de-Soriano, Uzma Javed & Shumaila Yousafzai - 2012 - Journal of Business Ethics 110 (4):481-497.
    Online gambling companies claim that they are ethical providers. They seem committed to corporate social responsibility (CSR) practices that are aimed at preventing or minimising the harm associated with their activities. Our empirical research employed a sample of 209 university student online gamblers, who took part in an online survey. Our findings suggest that the extent of online problem gambling is substantial and that it adversely impacts on the gambler's mental and physical health, social relationships and academic performance. Online problem (...)
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  • Does it really pay to be good, everywhere? A first step to understand the corporate social and financial performance link in Latin American controversial industries.Pablo Rodrigo, Ignacio J. Duran & Daniel Arenas - 2016 - Business Ethics: A European Review 25 (3):286-309.
    Most research studying the corporate social performance –corporate financial performance link has utilized developed country samples. Also, this literature has generally focused on a wide variety of industries, ignoring the fact that certain sectors – such as controversial industries – have graver social and environmental issues. Hence, a gap exists in this tradition when it comes to emerging markets and controversial industries. This paper attempts to fill this void by providing preliminary evidence and insight on the matter. Based on an (...)
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  • Determinants of Consumer Attributions of Corporate Social Responsibility.Longinos Marín, Pedro J. Cuestas & Sergio Román - 2016 - Journal of Business Ethics 138 (2):247-260.
    Prior research has found attributions to mediate the relationship between the elements of corporate social responsibility activities and consumer responses to firms; however, the question of what variables determine consumer attributions of CSR remains partially unaddressed. This article analyzes why consumers make attributions of CSR that are either positive, or negative. The results obtained from two empirical studies indicate that company–cause fit, corporate ability, and interpersonal trust have a positive influence on the motives that consumers attribute to CSR, whereas corporate (...)
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  • Striving for Legitimacy Through Corporate Social Responsibility: Insights from Oil Companies. [REVIEW]Shuili Du & Edward T. Vieira - 2012 - Journal of Business Ethics 110 (4):413-427.
    Being a controversial industry, oil companies turn to corporate social responsibility (CSR) as a means to obtain legitimacy. Adopting a case study methodology, this research examines the characteristics of CSR strategies and CSR communication tactics of six oil companies by analyzing their 2011–2012 web site content. We found that all six companies engaged in CSR activities addressing the needs of various stakeholders and had cross-sector partnerships. CSR information on these companies’ web sites was easily accessible, often involving the use of (...)
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  • Fixing the Game? Legitimacy, Morality Policy and Research in Gambling.Rohan Miller & Grant Michelson - 2013 - Journal of Business Ethics 116 (3):601-614.
    It is a truism that some industries are controversial either because the processes employed or the resulting products, for instance, can potentially harm the well-being of people. The controversy that surrounds certain industries can sharply polarise public opinion and debate. In this article, we employ legitimacy theory and morality policy to show how one industry sector (the electronic gaming machine sector as part of the wider gambling industry) is subject to this reaction. We suggest that the difficulty in establishing legitimacy (...)
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  • Dominant Articulations in Academic Business and Society Discourse on NGO–Business Relations: A Critical Assessment. [REVIEW]Salla Laasonen, Martin Fougère & Arno Kourula - 2012 - Journal of Business Ethics 109 (4):521-545.
    Relations between non-governmental organizations (NGOs) and companies have been the subject of a sharply increasing amount of publications in recent years within academic business journals. In this article, we critically assess this fast-developing body of literature, which we treat as forming a ‘business and society discourse’ on NGO–business relations. Drawing on discourse theory, we examine 199 academic articles in 11 business and society, international business, and management journals. Focusing on the dominant articulations on the NGO–business relationship and key signifiers they (...)
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  • (2 other versions)Corporate response to an ethical incident: the case of an energy company in New Zealand.Gabriel Eweje & Minyu Wu - 2010 - Business Ethics, the Environment and Responsibility 19 (4):379-392.
    The ethical behaviour and social responsibility of private companies, and in particular large corporations, is an important area of enquiry in contemporary social, economic and political thinking. In the past, a company's behaviour would be considered responsible as long as it stayed within the law of the society in which it operated or existed. Although this may be necessary, it is no longer sufficient. In this paper, we examine an energy company's response to an ethical incident in New Zealand which (...)
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  • Corporate Reputation in The Spanish Context: An Interaction Between Reporting to Stakeholders and Industry.Andrea Pérez, María del Mar García de los Salmones & Carlos López - 2015 - Journal of Business Ethics 129 (3):733-746.
    The authors describe the intensity and orientation of the corporate social responsibility reporting in four Spanish industries and explore the relationship that exists between both concepts and an independent measurement of reputation for CSR. The results demonstrate that the CSR reporting is especially relevant and useful in the finance industry. Finance companies report significantly more CSR information than most industries in Spain, and this reporting is more closely linked to their CSRR than the CSR reporting of basic, consumer goods and (...)
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  • Searching for New Forms of Legitimacy Through Corporate Responsibility Rhetoric.Itziar Castelló & Josep M. Lozano - 2011 - Journal of Business Ethics 100 (1):11 - 29.
    This article looks into the process of searching for new forms of legitimacy among firms through corporate discourse. Through the analysis of annual sustainability reports, we have determined the existence of three types of rhetoric: (1) strategic (embedded in the scientific-economic paradigm); (2) institutional (based on the fundamental constructs of Corporate Social Responsibility theories); and (3) dialectic (which aims at improving the discursive quality between the corporations and their stakeholders). Each one of these refers to a different form of legitimacy (...)
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  • On voluntarism and the role of governments in CSR: towards a contingency approach.Nikolay A. Dentchev, Mitchell Balen & Elvira Haezendonck - 2014 - Business Ethics: A European Review 24 (4):378-397.
    In the corporate social responsibility literature, the principle of voluntarism is predominant and implies that responsible business activities are discretionary and reach beyond the rule of law. This principle fails to explain that governments have a great interest in CSR and exercise influence on firms’ CSR activities. Therefore, we argue in favour of a contingency approach on voluntarism in CSR. To this end, we analyse the academic literature to demonstrate how governments are part of the CSR debate. We selected 703 (...)
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  • Strategic Corporate Social Responsibility in Controversial Industry Sectors: The Social Value of Harm Minimisation. [REVIEW]Margaret Lindorff, Elizabeth Prior Jonson & Linda McGuire - 2012 - Journal of Business Ethics 110 (4):457-467.
    This paper examines how it is possible for firms in controversial sectors, which are often marked by social taboos and moral debates, to act in socially responsible ways, and whether a firm can be socially responsible if it produces products harmful to society or individuals. It contends that a utilitarian justification can be used to support the legal and regulated provision of goods and services in these areas, and the regulated and legal provision of these areas produces less harm than (...)
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  • Consumer Perceptions of the Antecedents and Consequences of Corporate Social Responsibility.Andrea J. S. Stanaland, May O. Lwin & Patrick E. Murphy - 2011 - Journal of Business Ethics 102 (1):47-55.
    Perceptions of a firm’s stance on corporate social responsibility (CSR) are influenced by its corporate marketing efforts including branding, reputation building, and communications. The current research examines CSR from the consumer’s perspective, focusing on antecedents and consequences of perceived CSR. The findings strongly support the fact that particular cues, namely perceived financial performance and perceived quality of ethics statements, influence perceived CSR which in turn impacts perceptions of corporate reputation, consumer trust, and loyalty. Both consumer trust and loyalty were also (...)
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  • Different Paths to Collaboration Between Businesses and Civil Society and the Role of Third Parties.Daniel Arenas, Pablo Sanchez & Matthew Murphy - 2013 - Journal of Business Ethics 115 (4):723-739.
    In this article, we suggest that one of the unexplored paths toward collaboration between firms and civil society organizations starts with confrontation or potential conflict, and that the transition toward collaboration can be further understood if one focuses on triadic relationships rather than dyadic ones. We analyze the presence of third parties and their different roles to explain how collaboration is facilitated. The article aims at bringing together the bodies of research on business–civil society confrontation and on business–civil society collaboration. (...)
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  • Criteria for evaluating the legitimacy of corporate social responsibility.Moses L. Pava & Joshua Krausz - 1997 - Journal of Business Ethics 16 (3):337-347.
    The goal of this paper is to provide a general discussion about the legitimacy of corporate social responsibility. Given that social responsibility projects entail costs, it is not always obvious under what precise conditions managers will have a responsibility to engage in activities primarily designed to promote societal goals.In this paper we discuss four distinct criteria for evaluating the legitimacy of corporate projects for institutionalizing social responsibility.
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  • A Framework for Understanding Corporate Social Responsibility Programs as a Continuum: An Exploratory Study.Julie Pirsch, Shruti Gupta & Stacy Landreth Grau - 2007 - Journal of Business Ethics 70 (2):125-140.
    Corporate Social Responsibility (CSR) programs are increasingly popular corporate marketing strategies. This paper argues that CSR programs can fall along a continuum between two endpoints: Institutionalized programs and Promotional programs. This classification is based on an exploratory study examining the variance of four responses from the consumer stakeholder group toward these two categories of CSR. Institutionalized CSR programs are argued to be most effective at increasing customer loyalty, enhancing attitude toward the company, and decreasing consumer skepticism. Promotional CSR programs are (...)
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  • An Empirical Examination of Firm, Industry, and Temporal Effects on Corporate Social Performance.G. Tomas M. Hult, Charles C. Snow, David J. Ketchen, Aaron F. McKenny & Jeremy C. Short - 2016 - Business and Society 55 (8):1122-1156.
    Research examining firm and industry effects on performance has primarily focused on the financial aspects of firm performance. Corporate social performance is a major aspect of firm performance that has been under-examined empirically in the literature to date. Adding to the fundamental debate regarding firm versus industry effects on performance, this study uses data drawn from the Kinder, Lydenberg and Domini Co. database to examine the degree to which CSP is related to firm, industry, and temporal factors. The results of (...)
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  • Market Orientation and CSR: Performance Implications.Timothy Kiessling, Lars Isaksson & Burze Yasar - 2016 - Journal of Business Ethics 137 (2):269-284.
    Corporate social responsibility has become of great interest to both researchers and practitioners alike with much discussion on whether the costs outweigh the performance implications. CSR has become a firm strategic tool as firms recognize that the customer value proposition and CSR is integrated with the focus on how to differentiate the firm from the view of the customer. We utilized market orientation theory as our foundation for our research as it explains how organizations adapt to their customer environment to (...)
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  • Stakeholder Management and Nonparticipation in Controversial Business.Rosamaria Moura-Leite, Robert Padgett & José Galán - 2014 - Business and Society 53 (1):45-70.
    The main objective of this research is to provide knowledge on the impact that nonparticipation in controversial business can have on corporate financial performance. Accordingly, the stakeholder theory perspective was adopted and the effect of nonparticipation in controversial business on corporatefinancial performance was tested by using market-based and accounting-based economic measures. In addition, the effect of primary stakeholders’ management activities on corporate financial performance was tested, whereby it can be seen whether this nonparticipation in controversial business reveals a different causal (...)
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  • Tracing stakeholder terminology then and now: Convergence and new pathways.Jennifer J. Griffin - 2017 - Business Ethics: A European Review 26 (4):326-346.
    Over the past four decades, stakeholder research has united a chorus of voices from different disciplines using different terminology for different audiences all related to a seemingly similar topic: those that affect and are affected by business. By juxtaposing a comprehensive review of the early years of stakeholder research against more recent stakeholder research, we identify areas of common convergence as well as emergent scholarship. We develop an organizing framework consisting of three stakeholder-related themes: who or what is a stakeholder; (...)
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  • Guest Editorial: Corporate Social Responsibility in Controversial Industry Sectors. [REVIEW]Adam Lindgreen, François Maon, Jon Reast & Mirella Yani-De-Soriano - 2012 - Journal of Business Ethics 110 (4):393-395.
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  • Gaining legitimacy through CSR: an analysis of Turkey's 30 largest corporations.Emel Ozdora-Aksak & Sirin Atakan-Duman - 2016 - Business Ethics: A European Review 25 (3):238-257.
    Grounded in institutional theory, this study provides an overview of the corporate social responsibility initiatives of Turkey's 30 largest corporations through a thematic content analysis. The study focuses on the G-20 member Turkey and investigates the influence of isomorphism mechanisms on the adoption of CSR initiatives in a developing country context. The aim of this study is to integrate Carroll's CSR dimensions, the type of CSR engagement and coercive, mimetic and normative isomorphism mechanisms proposed by institutional theory. Through this integration (...)
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