Choices confront us with questions. How we act depends on our answers to those questions. So the way our beliefs guide our choices is not just a function of their informational content, but also depends systematically on the questions those beliefs address. This paper gives a precise account of the interplay between choices, questions and beliefs, and harnesses this account to obtain a principled approach to the problem of deduction. The result is a novel theory of belief-guided action that explains (...) and predicts the decisions of agents who, like ourselves, fail to be logically omniscient: that is, of agents whose beliefs may not be deductively closed, or even consistent. (Winner of the 2021 Isaac Levi Prize.). (shrink)

Conversational exculpature is a pragmatic process whereby information is subtracted from, rather than added to, what the speaker literally says. This pragmatic content subtraction explains why we can say “Rob is six feet tall” without implying that Rob is between 5'0.99" and 6'0.01" tall, and why we can say “Ellen has a hat like the one Sherlock Holmes always wears” without implying Holmes exists or has a hat. This article presents a simple formalism for understanding this pragmatic mechanism, specifying how, (...) in context, the result of such subtractions is determined. And it shows how the resulting theory of conversational exculpature accounts for a varied range of linguistic phenomena. A distinctive feature of the approach is the crucial role played by the question under discussion in determining the result of a given exculpature. (shrink)

This paper proposes a new account of bounded or minimal doxastic rationality (in the sense of Cherniak 1986), based on the notion that beliefs are answers to questions (à la Yalcin 2018). The core idea is that minimally rational beliefs are linked through thematic connections, rather than entailment relations. Consequently, such beliefs are not deductively closed, but they are closed under parthood (where a part is an entailment that answers a smaller question). And instead of avoiding all inconsistency, minimally rational (...) believers only avoid blatant inconsistencies (where some beliefs are blatantly inconsistent when they contradict one another on a particular question). Rather than cohering into a single overall world view, beliefs are more loosely connected in what is best described as a web of questions. This view of minimally rational belief naturally gives rise to an account of deductive inquiry on which deductive reasoning is a matter of posing new questions. (shrink)

Newton’s First Law of Motion is typically understood to govern only the motion of force-free bodies. This paper argues on textual and conceptual grounds that it is in fact a stronger, more general principle. The First Law limits the extent to which any body can change its state of motion –– even if that body is subject to impressed forces. The misunderstanding can be traced back to an error in the first English translation of Newton’s Principia, which was published a (...) few years after Newton’s death. (shrink)

This paper presents and defends an argument that the continuum hypothesis is false, based on considerations about objective chance and an old theorem due to Banach and Kuratowski. More specifically, I argue that the probabilistic inductive methods standardly used in science presuppose that every proposition about the outcome of a chancy process has a certain chance between 0 and 1. I also argue in favour of the standard view that chances are countably additive. Since it is possible to randomly pick (...) out a point on a continuum, for instance using a roulette wheel or by flipping a countable infinity of fair coins, it follows, given the axioms of ZFC, that there are many different cardinalities between countable infinity and the cardinality of the continuum. (shrink)

Using Riemann’s Rearrangement Theorem, Øystein Linnebo (2020) argues that, if it were possible to apply an infinite positive weight and an infinite negative weight to a working scale, the resulting net weight could end up being any real number, depending on the procedure by which these weights are applied. Appealing to the First Postulate of Archimedes’ treatise on balance, I argue instead that the scale would always read 0 kg. Along the way, we stop to consider an infinitely jittery flea, (...) an infinitely protracted border conflict, and an infinitely electric glass rod. (shrink)

Philipp Koralus' "Reason and Inquiry" presents a questioning or erotetic theory of reasoning. This review connects ideas from the book to the broader philosophical literature on inquiry and questions, as well as providing a simplified overview of the theory.

Models of collective deliberation often assume that the chief aim of a deliberative exchange is the sharing of information. In this paper, we argue that an equally important role of deliberation is to draw participants’ attention to pertinent questions, which can aid the assembly and processing of distributed information by drawing deliberators’ attention to new issues. The assumption of logical omniscience renders classical models of agents’ informational states unsuitable for modelling this role of deliberation. Building on recent insights from psychology, (...) linguistics and philosophy about the role of questions in speech and thought, we propose a different model in which beliefs are treated as answers directed at specific questions. Here, questions are formally represented as partitions of the space of possibilities and individuals’ information states as sets of questions and corresponding partial answers to them. The state of conversation is then characterised by individuals’ information together with the questions under discussion, which can be steered by various deliberative inputs. Using this model, deliberation is then shown to shape collective decisions in ways that classical models cannot capture, allowing for novel explanations of how group consensus is achieved. (shrink)

First, ‘Is Justified True Belief Knowledge’ is imprecise but Gettier is explicit that ‘know’ is analysed as the definiendum is ‘S knows that P’. Second, Gettier does not misrepresent as Plato’s definition as the expressions used are ‘Plato considers’ and ‘seems to accept’. Third, Gettier is not mistaken to apply Plato’s definition to propositions since propositional knowledge is a species of Plato’s definition. Fourth, for Plato true belief temporally precedes an account. ‘Jones owns a Ford’ is never a true opinion, (...) hence no account for it can be given. The counterexample is reconstructed with temporality built into it. Fifth, Gettier does not fail to establish the equivalence of ‘believe’, ‘accepts’ and ‘sure’ in the three versions as this is implicitly established in the shifts made in the paper. Sixth, ‘entails’ logically is used only when the entailing proposition is true, but in the counterexamples a false proposition is taken to imply a true one. ‘Entail’ is to be taken in the ordinary sense of implies. Seventh, in Case I, the implication is preserved with the proper representation: → [Gy ↔ ], which implies { → [Gy ↔ ]}’. Eighth, the counterexample is reworked to avoid the objection that justification for p and justification for q may not be sufficient justification for ‘p & q’. (shrink)

Abduction* is the genus with deduction and induction as species. Modus tollens is backward reasoning as an unknown proposition is inferred from a known proposition. Reductio ad absurdum is abductive because the conclusion is inferred by deriving a contradiction from an assumption. Inductive reasoning from effect to cause is also backward reasoning. But abduction* consists of forward reasoning as well. The generic structure of abductive* argumentation is universal among all cultures, occupations and disciplines.

SENECA'S BOOKS TO SELENE AND TO NERO ON BEING LENIENT.

The problem of closure for the traditional unstructured possible worlds model of attitudinal content is that it treats belief and other cognitive states as closed under entailment, despite apparent counterexamples showing that this is not a necessary property of such states. One solution to this problem, which has been proposed recently by several authors (Schaffer 2005; Yalcin 2018; Hoek forthcoming), is to restrict closure in an unstructured setting by treating propositional attitudes as question-sensitive. Here I argue that this line (...) of response is unsatisfying as it stands because the problem of closure is more general than is typically discussed. A version of the problem recurs for attitudes like wondering, entertaining, considering, and so on, which are directed at questions rather than propositions. For such questioning attitudes, the appeal to question-sensitivity is much less convincing as a solution to the problem of closure. (shrink)

One can lie by asserting non-literal content. If I tell you “You are the cream in my coffee” while hating you, I can be rightfully accused of lying if my true emotions are unearthed. This is not easy to accommodate under many definitions of lying while also preserving the lying-misleading distinction. The essential feature of non-literal utterances is their falsity when literally construed. This interferes with accounts of lying and misleading, because such accounts often combine a literal construal of what (...) is said by an utterance with a falsity requirement for lying. In the presence of non-literal lies such definitions struggle to make plau- sible predictions for non-literal lies and merely misleading utterances together. In this article I aim to fix this by extending Daniel Hoek’s pragmatic account of conversational exculpature to assertions in general. Since this mechanism is designed to compute the intended meanings of non-literal utterances, it straightforwardly predicts non-literal lies to be as such. The lying-misleading distinction is also preserved, because merely misleading utterances arise out of exploiting a different pragmatic mechanism—Gricean additive implicatures. Along the way I also draw some general lessons about assertion and implicatures. (shrink)

In light of the problem of logical omniscience, some scholars have argued that belief is question-sensitive: agents don't simply believe propositions but rather believe answers to questions. Hoek (2022) has recently developed a version of this approach on which a belief state is a "web" of questions and answers. Here, we present several challenges to Hoek's question-sensitive account of belief. First, Hoek's account is prone to very similar logical omniscience problems as those he claims to address. Second, (...) the link between belief and action he proposes is too rigid. We close by sketching a generalization of the account that can meet these challenges. (shrink)

Skeptical invariantists maintain that the expression “knows” invariably expresses an epistemically extremely demanding relation. This leads to an immediate challenge. The knowledge relation will hardly if ever be satisfied. Consequently, we can rarely if ever apply “knows” truly. The present paper assesses a prominent strategy for skeptical invariantists to respond to this challenge, which appeals to loose talk. Based on recent developments in the theory of loose talk, I argue that such appeals to loose talk fail. I go on to (...) present a closely related, more promising response strategy, which combines assumptions about the dynamics of pragmatic presuppostions from Blome-Tillmann (2014) with an appeal to conversational exculpature, a phenomenon recently studied by Hoek (2018, 2019). (shrink)

Having agreed to review Tucson 2004, I am embarrassed to admit that I fell asleep eight times during the conference. This cannot have been entirely due to jet lag as I only fell asleep once in 1998, twice in 2000, and four times in 2002. It seems to be a geometric progression correlating with elapsed time. As this was the tenth anniversary conference several speakers indulged in nostalgic reminiscences, but I thought that readers of JCS might prefer a less rose-tinted (...) account which, among other things, might elucidate the dynamics of falling asleep at conferences. (shrink)

In 1966 Gene Roddenberry, then a relatively unknown TV writer, created what was to become a cultural sensation. From cell phones and tablets, to MRI machines and medical jet injectors, Star Trek has undoubtedly anticipated much of the technology that we take for granted today. Moreover, the disagreements, fights and jokes between Captain Kirk (William Shatner), Dr Leonard ‘Bones’ McCoy (DeForest Kelley) and Mr Spock (Leonard Nimoy) were expertly crafted for dramatic impact. But I’m not writing this to confess to (...) you my obsessive infatuation with the Star Trek universe. Instead I want to discuss how the beliefs and practices of Vulcans like Spock are similar to those of the Stoic school of philosophy. (shrink)

Bien qu'il existe des différences significatives entre la philosophie de Mario Bunge et celle de Graham Harman, il existe également des similitudes fonda-mentales entre elles. Ces penseurs affirment tous deux qu'il est possible de dé-velopper une théorie générale des objets. Le premier estime que la théorie en question est logico-mathématique, tandis que le second suggère qu'elle est on-tologique. Quoi qu’il en soit, ils conviennent que tous les objets doivent être con-sidérés, qu’ils soient réels ou non. En outre, ils suggèrent que (...) même si aucun ob-jet ne doit être exclu de la théorie, il est nécessaire d’en distinguer différents types. (shrink)

In domains as disparate as playing Go and predicting the structure of proteins, artificial intelligence (AI) technologies have begun to perform at levels beyond which any humans can achieve. Does this fact represent something lamentable? Does superhuman AI performance somehow undermine the value of human achievements in these areas? Go grandmaster Lee Sedol suggested as much when he announced his retirement from professional Go, blaming the advances of Go-playing programs like AlphaGo for sapping his will to play the game at (...) a high level. In this paper, I attempt to make sense of Sedol’s lament. I consider a number of ways that the existence of superhuman-performing AI technologies could undermine the value of human achievements. I argue there is very little in the nature of the technology itself that warrants such despair. (Compare: does the existence of a fighter jet undermine the value of being the fastest human sprinter?) But I also argue there are several more localized domains where these technologies threaten to displace human beings from being able to achieve valuable things at all. This is a particular worry for those in unequal societies, I argue, given the difficulty of many achievements and the corresponding amount of resources needed to achieve great things. (shrink)

A deeply personal reckoning with family, mental illness, and suicide, Dana Trusso captures the meaning of Nietzsche's armor fati--to love one's fate--through her surreal imagery and longing to heal intergenerational wounds. Lines are drawn from Lars von Trier's Melancholia, Sonic Youth's Experimental Jet Set, Trash and No Star, and lines she read from her aunt's journals as a child. -/- The photo is a sculpture of an earth goddess by Jean-Philippe Richard located in the botanical gardens of Èze, France. Nearby (...) is Le Chemin de Nietzsche, a steep hike from the seaside to mountainous ruins that is said to have inspired Thus Spoke Zarathustra. (shrink)

The study, design and development of a low-cost digital braille printer is boarded with a transdisciplinary approach. The main challenge was focused on reducing significantly the high cost of this type of printers and their printing services. This context is aggravated with the low commercialization of these products in the country, a factor that makes the access of these tools -that are essential to much of the low and middle sectors of the Argentine social structure- even more difficult. An interdisciplinary (...) group of teachers, graduates and students of the careers of industrial design and informatics degree from the National University of La Plata, developed the design and prototype of a braille printer. The work was carried out according to the principles of Gandhian Engineering, based on the reuse of ink-jet printers. The project consists of the design, development and generation of a low-cost Braille printer, produced locally, which prioritizes the use of nationally manufactured components for assembly. To achieve this, an electronic and electromechanical system was designed and manufactured to adapt any Inkjet printer to the objectives of the project, enabling the recycling of obsolete printers. This means, it is proposed to resolve through the use of text printers, applying technical knowledge of computer science and industrial design, to adapt the technological components to the Braille lexicon printer. They also developed, on the one hand, software that controls the printer and allows its use in a simple and accessible way. On the other hand, the hardware and external components were adapted with 3D printing technology and thermoforming, producing a housing that contains the entire printer. Finally, a systematization of the assembly process of the printer prototype was carried out, making it possible to replicate it. Using methodologies of Gandhian Design, a prototype and two alternative proposals of carcasses were obtained. The main objective, which guided this work, was that blind people can access low-cost braille printers promoting by this a favorable impact on the cultural development of their daily lives. (shrink)

Environmental ethics has been compared to a bicycle brake on an international jet airliner; it is ineffective. Here I show how and why an ecological ethics based on process philosophy could be effective against the forces driving global environmental destruction. However, this will involve a radical transformation in what are taken to be the problems of ethics and how ethical philosophy is understood. Ethics needs to be centrally concerned with the virtues required to develop and sustain desirable social forms. To (...) address global environmental problems ecological ethics must concern itself with the virtues required to develop and sustain democracy. Developing these virtues, it is argued, will involve reversing the growing fragmentation of work to revive a feeling of responsibility for creating a better world. Such an ethics must not only provide guidance for action, but also provide people with a sense of their place in and role in history and nature and an inspiring vision to motivate them to work for a better world. Process philosophy can provide such an ecological ethics not only because it can justify respect for all living beings, but also because it is a revolt against the fragmentation of intellectual, cultural, and social life which led to the trivialization of philosophy in the first place. (shrink)

The Special Theory of Relativity (STR) holds sway as a theory of time due to its apparently successful predictive structure regarding time-related phenomena such as the increased life spans of mesons or retarded clocks on jets circling the globe, and due to the relativization of simultaneity intrinsic to this theoretical structure. Yet the very structure of the theory demands that such very real physical effects be construed as non-ontological. The scope and depth of this contradiction is explored and, if these (...) time-changes are indeed viewed as ontological effects within STR, an additional problem for the theory is introduced in the context of perception. The origins of this confused situation arise as a result of the fact that STR is an expression of a classical, spatial metaphysic – a framework that equally underpins current discussions of the hard problem. This metaphysic holds an inadequate concept of time and a failure to acknowledge the reality of simultaneous causal flows. These problems are developed against the background of an alternative, namely, the temporal metaphysic of Bergson – a framework that provides a profoundly different base for viewing both relativity and consciousness. (shrink)

Lorsque la densité du corps devient suffisamment importante, la relativité générale prédit la formation d'un trou noir. Les étoiles à neutrons d'environ 1,4 masses solaires et les trous noirs sont l'état final de l'évolution des étoiles massives . Habituellement, un trou noir dans une galaxie a joué un rôle important dans sa formation et les structures cosmiques associées. De tels corps fournissent un mécanisme efficace pour l'émission de rayonnement électromagnétique et la formation de microquasars . L'accrétion peut conduire à des (...) jets relativistes. La relativité générale permet la modélisation de ces phénomènes, confirmée par des observations. DOI: 10.13140/RG.2.2.27476.42888. (shrink)

THE PSYCHOPHYSICAL FOUNDATIONS OF POLTERGEIST -/- This is the first and so far the only attempt in the world to explain Unknown Anomalous Phenomena, including poltergeist, telekinesis and UFO movement, from a scientific perspective that takes into account real, material, physical and mental processes. The basis of NYE's theory is my hypothesis about the effect of a low-frequency electromagnetic field (NEM) modulated by the biorhythms of the human brain phenomenon on the material space formed by the weakest and so far (...) least studied fundamental interaction – the gravitational field (GP). I claim that space has a subtle gravitational structure, which can be influenced even by a weak NAMP with a certain type of modulation. This impact is the cause of all NAYA. Having studied the details of such an impact of a human phenomenon on space, it is possible to create appropriate technical means, including air and space transport without the use of mechanical and jet engines. I came to this understanding as a result of many years of observing the rarest person close to me-a phenomenon that involuntarily, against its will, spontaneously generates the phenomenon of a quiet poltergeist, i.e. changes, displacement, transformation and disappearance of real, everyday objects from a space closed to outsiders. From the standpoint of traditional scientific ideas, all this looks absurd and impossible in principle. As a materialist philosopher, I tried to give the first scientific explanation of what was happening. The paper provides more detailed explanations of this phenomenon and suggests further scientific steps to investigate it. Such research requires the integrated participation of physicists, neuroscientists, physicians, psychologists, psychiatrists, engineers, and also requires the use of appropriate sophisticated electronic equipment. It is time for science to turn to a serious study of such phenomena, and not turn a blind eye to their existence. This will give a powerful impetus to the development of many physical and biological fields of science, as well as philosophy, summarizing the results of scientific knowledge of the world by mankind. (shrink)

John Dewey proposed soon after the atomic bombings of Hiroshima and Nagasaki that citizens of techno-industrial nations suffer from "cultural lag" (LW 15:199-200; cf. LW 4:203-28). He had in mind a sort of moral jet lag, a condition in which most of the basic alternatives we have on hand to think and talk about moral and political life, from customary moralizing to sophisticated theorizing, were developed, canned, and pickled on a shelf so long ago that they now lag far behind (...) the multi-faceted problems that our values must speak to. The failure of many countries, most visibly the United States, to effectively navigate climate change and the Covid-19 global pandemic exemplifies our moral jet lag. Our collective responses to the new normal of global disruptions are, in William James’s words in Pragmatism, “out of plumb and out of key and out of ‘whack’” (1907, 37). The American philosophical tradition that includes James and Dewey has long sought to compensate for the excesses of America’s hyper-individualism and its anti-naturalistic distrust of experimental intelligence. In this brief analysis of our morally jet lagged response to the Covid-19 pandemic, we draw heavily on two highly articulated intellectual resources for America’s moral, political, and educational recovery: Jane Addams’s social ethics and Dewey’s deeply democratic theory of moral and political deliberation. (shrink)

This article’s conclusion is that the theories of Einstein are generally correct and will still be relevant in the next century (there will be modifications necessary for development of quantum gravity). Those Einsteinian theories are Special Relativity, General Relativity, and the title of a paper he published in 1919 which asked if gravitation plays a role in the composition of elementary particles of matter. This paper was the bridge between General Relativity and the Unified Field Theory he sought during the (...) last 25 years of his life. In an article published in the "Annals of Physics" in 1957, Charles Misner and John Wheeler claimed that Einstein's latest equations demonstrated the unified field theory. But Einstein himself felt he had not fully succeeded. The present article begins with Olbers’ paradox (why is the sky dark at night?) Then it briefly proceeds to the subjects of Newtonian gravity, quantum entanglement, gravitational waves, E=mc^2, dark energy, dark matter, cosmic expansion, redshift, blueshift, the cosmic microwave background, the 1st Law of Thermodynamics, and explanation of advanced waves travelling back in time. The section “vector-tensor-scalar geometry” touches on mass, quantum spin, the Higgs boson and Higgs field, stellar jets, the pervasiveness of photons and gravitons, and supersymmetry. Then come half a dozen paragraphs referring to formation of planets, black holes, and bosons of the weak and strong nuclear forces. They end with Descartes’ space-matter relation. Also added are paragraphs about simply-connected mathematics, non-orientability, consciousness, the Law of Falling Bodies, the multiverse, space-time travel developed from maths’ Brouwer Fixed Point Theorem and from an experiment in electrical engineering performed at Yale University, development from future space-time travel of human flight in the manner of fiction’s Superman and Supergirl, as well as downloaded band-gap implants in the brain that could deal with forms of matter. They could add or delete anything and everything we choose by emulating computers’ copy/paste function to add things; as well as their delete function, to remove things. To complete my seemingly unusual ideas, 6 sections are added – 1) “Advanced and Retarded Waves” is extended to include dinosaurs, ageing, and photography, 2) there’s a bit about space-time warping and “imaginary” computers, 3) several paragraphs about restoring health (even gaining immortality) by using gravity, 4) a section about superconductivity and the electric or magnetic fields of planets (this section mentions Mercury, Planet 9 and precession), 5) a section titled EXPLAINING OCEAN TIDES WHEN GENERAL RELATIVITY SAYS GRAVITY IS A PUSH CAUSED BY THE CURVATURE OF SPACE-TIME (this has subsections about M-Sigma, Geysers on Saturn’s Moon Enceladus, and A Brief History of Gravity), plus 5) the potential of COVID-19 to create the Golden Rule, world peace, eternal life, and a non-economic world that doesn’t use any form of money (no cash, credit cards, digital currency, etc.) The final section is called DISTANT-FUTURE SCIENCE INTERPRETED BY RELIGIONS AS SUPERNATURAL and introduces an idea for becoming immortal in these physical bodies. If the Theory of Everything sought by physicists applies to all space-time, then every person’s brain must be entangled with the 22nd century (and far beyond that time too). (shrink)

Following the previous relevant works [1]-[3], a scaling analysis is performed to derive a set of scaling criteria which were thought to be suitable for reproducing the major thermal-hydraulic phenomena in a scaled-down CANDU moderator tank similar to that in a prototype power plant during a full power steady state condition. The objective of building a scaled-down moderator tank is to generate the experimental data necessary to validate the computer codes which are used to analyze the accident analysis of CANDU-6 (...) plants. The major variables of interests in this paper are moderator flow velocity and temperature of the moderator which is D2O inside the moderator tank during a steady state and transient conditions. The reason is that the local subcooling of the moderator is found to be a critical parameter determining whether the stable film boiling can sustain on the outer surface of the calandria tube if the contact of overheated pressure tube and cold calandria tube should occur due to pressure tube ballooning during LBLOCA with ECC injection failure [4]. The key phenomena involved include the inlet jet development and impingement, buoyancy force driven by the moderator temperature gradient caused by non-uniform direct heating of the moderator, and the pressure drop due to viscous friction of the flow across the calandria tube array. In this paper, the previous researches are reviewed, some concerns or potential problems associated with them implied by comparing CFD analyses results between the CANDU-6 moderator tank and 1/4 scaled-down test facility are described, and as a way to examine the assumption of the scaling analysis is true an order-of-magnitude analyses are performed. Based on the results of these analyses the assumption of neglecting and terms cannot be justified for the power of 0.5 MW and 1.566 MW for the 1/4 scaled-down facility. Further investigation is thought to be necessary to confirm this result, i.e. if the scaling of the previous work1 is justifiable by some other independent analyses. (shrink)

When the density of the body becomes large enough, general relativity predicts the formation of a black hole. The neutron stars of about 1.4 solar masses and the black holes are the final stage for the evolution of the massive stars. Usually a black hole in a galaxy has played an important role in its formation and related cosmic structures. Such bodies provide an efficient mechanism for the emission of electromagnetic radiation and the formation of microquasars. Accretion can lead to (...) relativistic jets. General relativity allows the modeling of these phenomena, confirmed by observations. DOI: 10.13140/RG.2.2.33569.15202 . (shrink)

Today every organization is acting in a dynamic environment and in a world characterised by turbulent change and fierce competition due to technological advancement and the knowledge based economy, an organization must always ready to adapt and transform themselves so as to be able to confront the shifting needs of the new environment, more demanding customers, smarter workers, anticipating ability to changes, accelerating the development of new products, processes and services, changing technologies and customer expectations, businesses have realised the importance (...) of Customer Relationship Management in acquiring new customers, retain existing ones and maximize their lifetime value. The wide spread availability of the internet across the world has led airlines to use their corporate web-sites to bypass travel intermediaries and focus on online communication, information and transaction. The paper considers five dimensions of Web site quality-usability, web site design, service quality, information quality and enjoyment on a sample of 150 respondents from four airlines namely, Air India, Spicejet, Indigo and Jet Airways. Respondents consisted of 40 employed, 80 business men and 30 students. Overall, the majority of respondents are frequent, experienced Internet users and likely to be relatively good judges of Web quality. Analysis of results shows that customers’ priority about airlines website are changing. As the self-service, no-frills and low-cost trend for air travel has grown in recent years, so consumers have been driven less by service quality and more by easy access to good information packaged in an entertaining and fun "wrapper'. More over the airlines have pursued different strategies for their Web sites over the period of study .Air India rated badly for service quality and Jet Airways and Spice jet scored high on service and information quality. The paper suggests that careful management and selection of subjects to be placed on web site can retain the customers and reduce switching intentions. (shrink)

En supposant que les manifestations antiracistes des 2 et 13 juin 2020 aient été l’occasion d’une prise de conscience du racisme structurel par les populations majoritaires, notamment en ce qui concerne les violences policières, cet article pose la question de son mécanisme. Le retentissement des manifestations de juin, sur les réseaux sociaux comme dans les « grands » médias, laisserait penser que c’est principalement en fournissant matière à une importante résonance médiatique qu’elles ont permis aux populations majoritaires de prendre conscience (...) du racisme structurel. Mais cette impression est trompeuse : comme l’ont bien montré plusieurs travaux nord-américains sur le sujet, les milieux sociaux fréquentés par les populations majoritaires ne leur permettent pas de remettre en question les habitus qui président aux pratiques responsables du racisme structurel, dans un processus de socialisation que ni la presse, ni la radio, ni la télévision ne sont à même de contrecarrer. Du point de vue de la lutte contre le racisme, il semble plutôt que l’enjeu des manifestations de juin tienne moins à leur résonance médiatique qu’au rôle socialisateur qu’elles ont joué pour les membres des populations majoritaires qui y ont participé : ces manifestations leur ont enfin permis de fréquenter, par deux fois, un milieu susceptible de les pousser à corriger certaines des dispositions qui président aux pratiques responsables du racisme structurel – les multiples charges policières et jets de gaz lacrymogènes ont notamment été l’occasion d’une expérience de terrain riche d’enseignements pour des populations largement disposées à ne voir en la violence policière qu’une violence méritée et/ou anecdotique. -/- Mots-clés : Racisme structurel ; mobilisations antiracistes ; populations majoritaires ; résonance médiatique ; habitus ; resocialisation émancipatrice. (shrink)