Results for 'Measuring Service Quality'

982 found
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  1. Measuring patients' quality of life and the perceived quality in long term care services.Tatiana da Costa Cabrita - unknown
    With the ageing of the Portuguese population, there are more people in dependency situations and needing long-term care (LTC). In this context, it is important to ensure the quality of life (QoL) of those individuals, and that quality can be measured through their health-related quality of life (HRQoL) and overall well-being. Also, understanding how perceived service quality (PSQ) can be related to how people perceive their QoL is pertinent since service quality is an (...)
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  2. Measuring Perceived Service Quality and Client Satisfaction of the Volunteer Income Tax Assistance (VITA) Program in Rhode Island.Anne Quinterno - 2017 - Academia.Edu.
    Perceptions of VITA satisfaction are the degree to which clients find various VITA site attributes important in enhancing their income tax preparation experience. The main dimensions of perceived VITA client satisfaction are reliability and accessibility, or service quality. The findings of this study reveal that between the two dimensions (reliability and accessibility); reliability has emerged as the most important predictor of client satisfaction. Therefore, it can be concluded, that the scales chosen are suitable to gain interpretable and reliable (...)
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  3. Assessing Service Quality in the Ghanaian Private Healthcare Sector: The Case of Comboni Hospital.Fortune Afi Agbi - 2020 - International Journal of Scientific Research and Management (IJSRM) 8 (2).
    The healthcare industry has become a paramount concern for most people in Ghana and the quality of services rendered to the patients in the private hospitals cannot be overemphasized. Patients need quality of services most and are willing to seek better services. The government has been the main provider of health care services in Ghana but recently, some Non-Governmental Organization’s (NGO’s), private individuals and stakeholders also provide health care services which has surged the competitiveness in creating more healthcare (...)
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  4. Responsive Flexibility and Its Role in Improving Service Quality in Non-Governmental Hospitals.Zahi O. Abu-Nahel, Mazen J. Al Shobaki, Samy S. Abu-Naser & Suliman A. El Talla - 2020 - International Journal of Academic Accounting, Finance and Management Research (IJAAFMR) 4 (9):38-61.
    The study aimed at identifying responsive flexibility and its role in improving service quality, from the point of view of the internal beneficiary in non-governmental hospitals in Gaza Strip. The study relied on the descriptive and analytical approach, and the questionnaire was designed as a tool to collect data, and the researchers used the comprehensive survey method, and the number of the study population was (536) single, where (434) questionnaires were retrieved, and the recovery rate was (80.97%). The (...)
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  5. Quality of Services and Its Role in Enhancing Strategic Flexibility in Non-Governmental Hospitals.Zahi O. Abu-Nahel, Wafiq H. Alagha, Mazen J. Al Shobaki, Samy S. Abu-Naser & Suliman A. El Talla - 2020 - International Journal of Academic Accounting, Finance and Management Research(IJAAFMR) 4 (10):38-56.
    Abstract: The study aimed to determine the quality of services and its role in enhancing strategic flexibility, from the point of view of the internal beneficiary in non-governmental hospitals in Gaza Strip. The study relied on the descriptive and analytical approach, and the questionnaire was designed as a tool to collect data and consisted of (39) items, and the researchers used the comprehensive survey method, and the number of the study population was (536) individuals, where (434) questionnaires were retrieved, (...)
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  6. Strategic Flexibility and Its Relationship to the Level of Quality of Services Provided in Non-Governmental Hospitals.Zahi O. Abu-Nahel, Wafiq H. Alagha, Mazen J. Al Shobaki, Samy S. Abu-Naser & Suliman A. El Talla - 2020 - International Journal of Academic Multidisciplinary Research (IJAMR) 4 (10):57-84.
    Abstract: The study aimed to determine the strategic flexibility and its relationship to the level of quality of services provided, from the viewpoint of the internal beneficiary in non-governmental hospitals in Gaza Strip. The study relied on the descriptive and analytical approach, and the questionnaire was designed as a tool to collect data and consisted of (39) items, and the researchers used the comprehensive survey method, and the number of the study population was (536) individuals, where (434) questionnaires were (...)
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  7. Analysis of the quality of educational resources and effective instructional service delivery in Nigerian Universities.Usen Friday Mbon, Garieth Omorobi Omorobi, Valentine Joseph Owan & John Asuquo Ekpenyong - 2019 - International Journal of Education and Evaluation 5 (7):25-34.
    This study evaluated the quality of educational resources vis-à-vis effective instructional service delivery in Nigerian universities. Particularly, the study was carried out in university of Calabar, using five hundred and nineteen (519) students selected through the simple random sampling technique from the fifteen faculties of the University of Calabar. To achieve the purpose of the study, two hypotheses were formulated. A questionnaire titled quality of educational resources and effectiveness of instructional service delivery questionnaire (QEREISDQ) was developed (...)
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  8. Investigating the influence of service scape on customer loyalty at a fine - dining restaurants in Jaipur.Aravind Kumar Rai & C. Anirvinna - 2019 - African Journal of Hospitality, Tourism and Leisure 8 (6).
    Restaurant owners and indeed all the personnel need to create a pleasant servicescape and provide service quality excellence in all their encounters with their customers. Servicescape is the physical environment of a service business where service is delivered to paying or non-paying customers. Servicescape has a very strong effect on all consumption experiences where service is delivered. In India the service sector contributes nearly half of the GDP. Restaurant owners, managers and all the personnel (...)
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  9. CSsEv: Modelling QoS Metrics in Tree Soft Toward Cloud Services Evaluator based on Uncertainty Environment.Mona Gharib, Florentin Smarandache & Mona Mohamed - 2024 - International Journal of Neutrosophic Science 23 (2):32-41.
    Cloud computing (ClC) has become a more popular computer paradigm in the preceding few years. Quality of Service (QoS) is becoming a crucial issue in service alteration because of the rapid growth in the number of cloud services. When evaluating cloud service functioning using several performance measures, the issue becomes more complex and non-trivial. It is therefore quite difficult and crucial for consumers to choose the best cloud service. The user's choices are provided in a (...)
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  10. Socio-economic factors of providing quality of livestock products in Ukraine.Iryna Kyryliuk, Yevhenii Kyryliuk, Alina Proshchalykina & Sergii Sardak - 2020 - Journal of Hygienic Engineering and Design 31:37-47.
    In the context of Ukraine’s membership in the WTO, the functioning of a free trade area with the EU, the opportunity for agricultural producers to obtain a larger share of the value added is primarily linked to the intensification of trade in domestic livestock products and their processing products. However, their production is one of the high-risk areas and requires a set of measures aimed at ensuring proper quality. Without effective solution of the problem of quality of livestock (...)
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  11. Sharing Information on the Performance of the Medical Staff and Its Impact on Improving the Quality of Health Care in Palestine.Esraa A. I. Abushammala, Mazen J. Al Shobaki, Suliman A. El Talla & Muhammad K. Hamdan - 2023 - International Journal of Academic Health and Medical Research (IJAHMR) 7 (2):173-185.
    The study aimed to identify the sharing of information and its impact on the quality of health care in Al-Shifa Medical Complex in the southern Palestinian governorates. The study adopted the descriptive analytical approach. The number is 2150 employees, and the questionnaire was distributed to a stratified random sample of 330 employees, and 302 questionnaires were retrieved, with a rate of 91.5%. One of the most important results of the study was that there is a statistically significant effect at (...)
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  12. Enhancing Service Quality and Customer Satisfaction: A Study of House of Lechon in the Hospitality Industry in Cebu City, Philippines.Jiomarie Jesus - 2024 - Preo Journal of Business and Management 5 (2):89-98.
    For hospitality establishments like the House of Lechon to remain profitable and draw in new clients, maintaining high standards of service quality is essential. Despite this, satisfying and surpassing client expectations is a constant struggle given the dynamic nature of consumer preferences. To evaluate customer satisfaction at the House of Lechon, this study draws on previous research on service quality and examines customers' expectations and experiences in several areas, including responsiveness, tangibility, reliability, assurance, and empathy. This (...)
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  13. The Official Website as an Essential E-Governance Tool: A Comparative Analysis of the Romanian Cities’ Websites in 2019 and 2022.Gheorghe-Ilie Farte, Nicu Gavriluță & Virgil Stoica - 2022 - Sustainability 14 (11):1-23.
    This paper aims to measure the quality of all Romanian cities’ websites in 2019 and 2022, before and after the disruptive event of COVID-19. Since the official websites are the core instrument of e-governance, the changes in the quality of Romanian cities’ websites reflect the changes in the development of urban e-governance in Romania. The COVID-19 lockdowns and contact restrictions and the moving of most activities into the online environment had the potential to impact the performance of Romanian (...)
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  14.  50
    Evaluation of Health Service Quality in City Hospitals.Mehmet Yorulmaz - forthcoming - Evolutionary Studies in Imaginative Culture.
    In Turkey, city hospitals play a significant role in the provision of healthcare services. This survey looked at the level of satisfaction with various hospitals. In the study, social media was one of the tools. The hospitals' websites were used to compile satisfaction ratings. After that, content analysis was used to look at the hospitals' indicators for technological, communicative, and physical quality. The study considered hospitals with 1200 beds or greater as a sampling factor in hospital selection. Hospitals are (...)
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  15. Conference Proceeding: A New Service-Quality Model to enhance Customer Retention In the Hong Kong Fast-Food Restaurant Industry.Kenneth Lui-Ming Ngie, Philip J. Rosenberger lll & Allen George - 2014 - In Proceeding Of: The 47th Academy of Marketing Conference, At Bournemouth, England.
    Poster Presentation accepted for the July 2014 conference in Bournemouth, England. -/- Abstract: Current service-quality models in the Hong Kong fast-food restaurant (HK FFR) industry are primarily designed on the basis of fast service and standardised fast-food service process that are expected to enhance customer retention. This study explores the feasibility of a new service-quality (SQ) model that could offer enhanced customer satisfaction and retention in the competitive Hong Kong FFR context. A qualitative, phenomenological-interview (...)
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  16. Exploratory Study of Service Quality, Corporate Image, and Customer Loyalty in Restaurants in Ghana.Edward Markwei Martey & Richard Amoasi - 2019 - International Journal of Scientific Research and Management (IJSRM) 6 (12).
    The aim of the study is to identify the effect of Service Quality and Corporate Image on Customer’s Loyalty .Questionnaires were distributed to collect responses from restaurant users in the Greater Accra region of Ghana. Descriptive statistics and correlation analysis were used to analyze the data and draw the conclusions. It was revealed that service quality and corporate image have strong positive association with customer’s loyalty .The study suggested that managers of restaurants provide needed logistics to (...)
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  17. An assessment of youth’s perception of the service quality of large food retailers in South Africa.Adam Shaheen, Robertson K. Tengeh & Cupido Chris - 2018 - Journal of Business and Retail Management Research 12 (3).
    All retailers are obliged to compete in an environment which is characterised by increasing competition, uncertain economic conditions and the increasingly sophisticated desires of consumers. In response, retailers have been prompted to improve not only the ranges of products which they offer, but the quality of their service as well. Some food retailers, however, have gained a reputation for the poor quality of their service. By contrast, those food retailers which consistently provide their customers with (...) which is perceived to be of high quality are usually rewarded with high levels of both satisfaction and loyalty among their customers, which tends to minimise the likelihood of customers defecting to competitors and ultimately results in the retailers concerned maintaining their profitability in a sustainable manner. On the assumption that the youth represents a significant market for any retailer, it is a central tenet of this paper that retailers which are able to attract and muster support among the youth would inevitably increase both their viability and their sustainability. Accordingly, the study upon which this paper is based sought to gauge the perceptions of the youth of the importance of receiving high quality service from the large food retailers which they patronised most. A quantitative research approach was adopted to gather the data from a final research sample of 176 first year students who were enrolled to study towards the National Diploma in Retail Business Management at the Cape Peninsula University of Technology. Students who were studying towards this particular qualification were purposively selected because it was assumed that they would be familiar with retail concepts and be acutely aware of concerns pertaining to service quality. A self-administered questionnaire was considered to represent the optimal means of gathering relevant and appropriate data. The findings suggest that although large food retailers were generally perceived as successfully providing high quality service in some respects, in others they were generally less successful. It was evident that the respondents perceived, to a very significant degree, that the physical attributes of large retail food stores were the most important determinants of service quality. Attributes which pertained to convenience received particularly high ratings from the respondents, as did the quality of the products which were offered by retailers. Those determinants of service quality which pertained to interactions with the sales staffs of the retailers received the lowest ratings. The fact that the respondents rated the quality of the products which were offered as being of greater concern than their prices suggested that they would be inclined to remain loyal to large food retailers which met their perceived requirements for overall quality, which would include that of the service which they received from the retailers concerned, even if their prices were higher than those of their competitors. (shrink)
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  18. The Role of the Practice of Excellence Strategies in Education to Achieve Sustainable Competitive Advantage to Institutions of Higher Education-Faculty of Engineering and Information Technology at Al-Azhar University in Gaza a Model.Mazen J. Al Shobaki & Samy S. Abu Naser - 2017 - International Journal of Digital Publication Technology 1 (2):135-157.
    This study aims to look at the role of the practice of excellence strategies in education in achieving sustainable competitive advantage for the Higher educational institutions of the faculty of Engineering and Information Technology at Al-Azhar University in Gaza, a model, and the study considered the competitive advantage of educational institutions stems from the impact on the level of each student, employee, and the institution. The study was based on the premise that the development of strategies for excellence in education, (...)
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  19. Libya’s Pharmaceutical Situation: A Professional Opinion.Abdulbaset Elfituri, Asmaa Almoudy, Wafaa Jbouda, Wesal Abuflaiga & Fathi M. Sherif - 2018 - International Journal of Academic Health and Medical Research (IJAHMR) 2 (10):5-9.
    Abstract: To improve the countries’ pharmaceutical situation and to monitor the progress, the World Health Organization (WHO) and member states developed a system of indicators to measure the respective important aspects as a prerequisite step. Level I indicators to assess the country’s pharmaceutical situation include the national drug policy; legislation and regulations; drug accessibility and affordability; essential drug list; quality control; pharmacovigilance; storage and distribution; information and rational use. This study is aimed to document the professional opinion of 20 (...)
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  20. A Tracer Study of the Graduates of Education Graduate Programs 2018-2022 of the University of Negros Occidental- Recoletos Graduate School.Cecile Gentova, Dennis Madrigal & Joel Bual - 2023 - Technium Social Sciences Journal 47:77-101.
    This explanatory sequential inquiry determined the contribution of graduate education to the development of skills, the satisfaction with the delivery of the graduate school program and services, and the practice of graduate attributes of the graduates of education graduate programs of the University of Negros Occidental-Recoletos Graduate School. Likewise, it explored deeper insights on the quantitative data to generate a broader perspective on the graduates’ experiences on the contributions of the graduate school to the development of their skills, satisfaction with (...)
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  21. The Reality of the Quality of Health Services in the Union of Health Work Committees in Gaza In Light of the Corona Pandemic.Muhammad K. Hamdan, Mansour A. Mansour, Mazen J. Al Shobaki, Samy S. Abu-Naser & Suliman A. El Talla - 2021 - International Journal of Academic Accounting, Finance and Management Research(IJAAFMR) 5 (4):97-104.
    Abstract: The aim of the research is to identify the reality of the quality of health services in light of the Corona Pandemic, and in order to achieve the research objectives, the researchers used the descriptive and analytical approach using a comprehensive survey method for the total research community, whose number reached (110) individuals, while (90) were recovered: The level of health service quality is of relative weight (76%). Among the most important recommendations made by the research: (...)
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  22. Öffentliches Benchmarking : beiträge für subnationale regierungen und Benchmarking design.Federico Del Giorgio Solfa - 2019 - Villa Elisa, Provincia de Buenos Aires, Argentina: FDGS.
    The subject of this book is benchmarking in the public sector and part of the interest is to analyze the importance that benchmarking has acquired in this sector - as a tool for improving and innovating public administration - when states strive for quality, efficiency and effectiveness of the services offered. The study is exploratory and descriptive and uses a qualitative methodology that combines a bibliographic analysis to develop the theoretical framework and the definition of the types and dimensions (...)
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  23. Problem of Freewill.Angelito Malicse - manuscript - Translated by Angelito Malicse.
    The Universal Formula: Solving the Problem of Free Will Through the Law of Balance By Angelito Malicse Introduction The problem of free will has puzzled humanity for centuries, often viewed as a philosophical or metaphysical enigma. This essay presents a universal formula that resolves this dilemma by focusing on the law of karma and the universal law of balance. It explores the interconnectedness of systems, the critical role of accurate knowledge, and the evolution of emotions in maintaining harmony. By examining (...)
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  24. Intermediate Role of Operations Standard in the Relationship between the Focus on Benefiting Students and Students Satisfaction in Palestinian Universities.Suliman A. El Talla, Mazen J. Al Shobaki, Samy S. Abu-Naser & Ahmed M. A. FarajAllah - 2019 - International Journal of Academic Multidisciplinary Research (IJAMR) 3 (5):86-100.
    The study aimed to identify the intermediate role of the standard of operations in the relationship between the focus on students and beneficiaries in achieving satisfaction of students in Palestinian universities. The study used the analytical descriptive method. The study was conducted on university leadership in Al-Azhar, Islamic and Al-Aqsa Universities. The study sample consisted of (200) individuals, 182 of whom responded, and the questionnaire was used in collecting the data. The results of the study were as follows: - There (...)
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  25. Autocratization and universal health coverage: a synthetic control study.Simon Wigley - 2020 - The BMJ 371 (m4040).
    Objective: To assess the relation between autocratisation—substantial decreases in democratic traits (free and fair elections, freedom of civil and political association, and freedom of expression)—and countries’ population health outcomes and progress toward universal health coverage (UHC). -/- Design: Synthetic control analysis. -/- Setting and country selection: Global sample of countries for all years from 1989 to 2019, split into two categories: 17 treatment countries that started autocratising during 2000 to 2010, and 119 control countries that never autocratised from 1989 to (...)
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  26.  83
    Entropy in Physics using my Universal Formula.Angelito Malicse - manuscript
    -/- 1. Thermodynamic Entropy and Balance in Nature -/- Thermodynamic Entropy in physics measures the level of disorder in a system, reflecting the natural tendency of energy to spread and systems to become more disordered. -/- Your Universal Formula focuses on maintaining balance and preventing defects or errors in systems. -/- Integration: -/- Increasing thermodynamic entropy (e.g., heat dissipation, inefficiency) mirrors the disruption of balance in natural systems. -/- Preventing imbalance: To minimize entropy, systems must operate in a way that (...)
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  27.  63
    Ideal GDP per Capita, Gini Coefficient, and Population Growth: A Holistic Framework for National Prosperity.Angelito Malicse - manuscript
    Ideal GDP per Capita, Gini Coefficient, and Population Growth: A Holistic Framework for National Prosperity -/- Economic metrics such as GDP per capita, the Gini coefficient, and population growth are interrelated factors that shape a nation’s economic health, equity, and sustainability. While GDP per capita reflects the average economic output per person and the Gini coefficient measures income inequality, population growth plays a critical role in influencing both metrics. Achieving an ideal balance among these three indicators is essential for fostering (...)
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  28.  55
    The Post-Capitalist Economic System and the Need for a Smaller Population.Angelito Malicse - manuscript
    The Post-Capitalist Economic System and the Need for a Smaller Population -/- Introduction -/- As humanity transitions from capitalism to an entirely new economic system—one that moves beyond market-driven competition and profit motives—the necessity of large population growth diminishes. In a post-capitalist era, advanced automation, sustainable resource management, and decentralized economic structures will replace traditional labor and consumption-based economies. Unlike capitalism, which thrives on constant economic expansion and a growing workforce, the new system will prioritize stability, efficiency, and well-being. As (...)
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  29.  53
    A Balanced Economic Model: The Feedback Loop Between Public and Private Sectors with MMT as a Stabilizing Mechanism.Angelito Malicse - manuscript
    A Balanced Economic Model: The Feedback Loop Between Public and Private Sectors with MMT as a Stabilizing Mechanism -/- Introduction -/- Modern capitalism thrives on competition, profit motives, and consumer demand. However, the system is flawed because it allows extreme wealth inequality, market instability, and frequent economic crashes. Advertising, as an essential part of capitalism, manipulates consumer behavior to sustain profits. While this fuels economic growth, it also distorts the real needs of society. -/- A better alternative Is a hybrid (...)
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  30.  53
    Applying Modern Monetary Theory to the Philippines: Achieving Economic Balance Through Natural Laws.Angelito Malicse - manuscript
    Applying Modern Monetary Theory to the Philippines: Achieving Economic Balance Through Natural Laws -/- Introduction -/- The Philippines faces persistent economic challenges, including slow GDP growth, high income inequality, inflationary pressures, and overpopulation. Traditional economic policies often focus on austerity, borrowing limits, and foreign investments, but these approaches fail to address the root causes of economic imbalance. -/- Modern Monetary Theory (MMT) offers an alternative by allowing the government to issue money to finance public spending without relying on foreign debt (...)
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  31.  53
    The Illusion of Success: How Glamorizing Extreme Wealth Distorts Reality.Angelito Malicse - manuscript
    The Illusion of Success: How Glamorizing Extreme Wealth Distorts Reality -/- Introduction -/- In today’s world, extreme wealth accumulation is often portrayed as the ultimate symbol of success. Social media, Hollywood, and business magazines frequently celebrate billionaires, luxury lifestyles, and financial empires, creating an illusion that success is solely defined by material wealth. However, this obsession with extreme riches distorts the true meaning of achievement and fulfillment. While financial stability is important, an overemphasis on wealth as the pinnacle of success (...)
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  32. Quantity, quality, equality: introducing a new measure of social welfare.Karin Enflo - 2021 - Social Choice and Welfare 57 (3):665–701.
    In this essay I propose a new measure of social welfare. It captures the intuitive idea that quantity, quality, and equality of individual welfare all matter for social welfare. More precisely, it satisfies six conditions: Equivalence, Dominance, Quality, Strict Monotonicity, Equality and Asymmetry. These state that i) populations equivalent in individual welfare are equal in social welfare; ii) a population that dominates another in individual welfare is better; iii) a population that has a higher average welfare than another (...)
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  33.  41
    Achieving Sustainable Population Management Through Economic Growth and Replacement Fertility.Angelito Malicse - manuscript
    Achieving Sustainable Population Management Through Economic Growth and Replacement Fertility -/- Introduction -/- Population management is a crucial challenge in today’s world. Some countries face overpopulation, which strains resources, infrastructure, and economic growth. Others experience depopulation, leading to labor shortages, economic decline, and social instability. The correct approach depends on a country’s current demographic and economic status. -/- Overpopulated countries must first decrease their population to a sustainable level while achieving high GDP per capita before considering replacement fertility. -/- Depopulating (...)
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  34.  37
    The Future of Economic Systems: A Balance Between Capitalism, Socialism, and Sustainable Growth.Angelito Malicse - manuscript
    -/- The Future of Economic Systems: A Balance Between Capitalism, Socialism, and Sustainable Growth -/- Economic systems have evolved over centuries to meet the needs of societies. The invention of monetary value, a social construct, allowed for the exchange of goods and services, making economies function at a large scale. However, while this system has undoubtedly brought prosperity to many, it has also led to inequalities and environmental challenges. In order to address these issues and ensure a sustainable future, a (...)
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  35. Evaluation Assessment of Capacity Building Programme on the Performance of LGAs Procurement Functions. A Case of Tanzania LGAs.Muhsin Danga & Ismail Juma Kaudunde - 2019 - International Journal of Academic Accounting, Finance and Management Research (IJAAFMR) 3 (4):15-22.
    Abstract: Public procurement is the acquisition of right goods, works and services required to satisfy certain needs at the right time, from the right supplier, in the right quantities, in the right quality, and at the right price. Worldwide it accounts 10% – 30 % of GNP while in Tanzania it accounts for about more 45% of the total budget. Appropriate procurement system in the public sector is a tool for achieving political, economic and social goals. The research examined (...)
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  36.  22
    The Profit Motive: A Reality or an Illusion of Capitalism?Angelito Malicse - manuscript
    The Profit Motive: A Reality or an Illusion of Capitalism? -/- Introduction -/- The profit motive has long been considered a fundamental driver of economic activity, particularly in capitalist societies. It is the principle that businesses, individuals, and economies are primarily motivated by financial gain. However, when examined through the lens of capitalism and fiat currency, an important question arises: Is the profit motive a genuine economic force, or is it an illusion created by the artificial value of money? This (...)
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  37. A COMPARATIVE STUDY ON FINANCIAL PERFORMANCE OF PUBLIC SECTOR BANKS IN INDIA: AN ANALYSIS ON CAMEL MODEL.Kishore Meghani - 2015 - Arabian Journal of Business and Management Review (OMAN Chapter) 4 (8):18-34.
    Banking sector is one of the fastest growing sectors in India. Today’s banking sector becoming more complex. The objective of this study is to analyze the Financial Position and Performance of the Bank of Baroda and Punjab National Bank in India based on their financial characteristics. This study attempts to measure the relative performance of Indian banks. For this study, we have used public sector banks. We know that in the service sector, it is difficult to quantify the output (...)
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  38.  16
    The Risks of High Birth Rates in Poor Countries Without a Government-Managed Economy.Angelito Malicse - manuscript
    The Risks of High Birth Rates in Poor Countries Without a Government-Managed Economy -/- In many poor countries, having a large number of children is often seen as a way to secure a family’s future. However, in modern economies where job creation depends primarily on private companies and startups, this strategy becomes highly unsustainable. Without a socialist system managed by the government and its central bank to stabilize employment and provide essential services, rapid population growth can lead to widespread economic (...)
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  39. Ageing Policies in Slovenia: Before and After "Austerity".Valentina Hlebec & Tatjana Rakar - 2017 - In Andrzej Klimczuk & Łukasz Tomczyk, Selected Contemporary Challenges of Ageing Policy. Uniwersytet Pedagogiczny W Krakowie. pp. 27--51.
    Similarly, to other European countries, Slovenia is facing ageing of the population. The European Year for Active Ageing and Solidarity between Generations in 2012 and the recent economic crisis have influenced social policy in the area of ageing and care for older people. While the EY2012 has raised awareness about issues related to the ageing of the population, the economic crisis after 2008 has put pressure on the welfare system. The purpose of the chapter is to examine the influences of (...)
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  40. Herding QATs: Quality Assessment Tools for Evidence in Medicine.Jacob Stegenga - 2015 - In Huneman, Silberstein & Lambert, Herding QATs: Quality Assessment Tools for Evidence in Medicine. pp. 193-211.
    Medical scientists employ ‘quality assessment tools’ (QATs) to measure the quality of evidence from clinical studies, especially randomized controlled trials (RCTs). These tools are designed to take into account various methodological details of clinical studies, including randomization, blinding, and other features of studies deemed relevant to minimizing bias and error. There are now dozens available. The various QATs on offer differ widely from each other, and second-order empirical studies show that QATs have low inter-rater reliability and low inter-tool (...)
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  41. Informational Quality Labeling on Social Media: In Defense of a Social Epistemology Strategy.John P. Wihbey, Matthew Kopec & Ronald Sandler - manuscript
    Social media platforms have been rapidly increasing the number of informational labels they are appending to user-generated content in order to indicate the disputed nature of messages or to provide context. The rise of this practice constitutes an important new chapter in social media governance, as companies are often choosing this new “middle way” between a laissez-faire approach and more drastic remedies such as removing or downranking content. Yet information labeling as a practice has, thus far, been mostly tactical, reactive, (...)
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  42. Measuring the Dominant Pattern of Leadership and Its Relation to the Functional Performance of Administrative Staff in Palestinian Universities.Ahmed M. A. FarajAllah, Suliman A. El Talla, Samy S. Abu-Naser & Mazen J. Al Shobaki - 2019 - International Journal of Information Technology and Electrical Engineering 7 (5):13-34.
    The study aimed at measuring the dominant pattern of leadership and its relation to the performance of the administrative staff in the Palestinian universities. The study community consists of all the administrative staff from Al-Azhar University and the Islamic University, and through the census of the study society it was found to consist of (655) administrative staff. In order to achieve the objectives of the study, the researchers used the method of random sample in the study, and the study (...)
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  43. Modeling Mental Qualities.Andrew Y. Lee - 2021 - The Philosophical Review 130 (2):263-209.
    Conscious experiences are characterized by mental qualities, such as those involved in seeing red, feeling pain, or smelling cinnamon. The standard framework for modeling mental qualities represents them via points in geometrical spaces, where distances between points inversely correspond to degrees of phenomenal similarity. This paper argues that the standard framework is structurally inadequate and develops a new framework that is more powerful and flexible. The core problem for the standard framework is that it cannot capture precision structure: for example, (...)
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  44. Measuring Complexity: Things That Go Wrong and How to Get It Right—Version 2.Vincent Vesterby - manuscript
    Seven problems that occur in attempts to measure complexity are pointed out as they occur in four proposed measurement techniques. Each example method is an improvement over the previous examples. It turns out, however, that none are up to the challenge of complexity. Apparently, there is no currently available method that truly gets the measure of complexity. There are two reasons. First, the most natural approach, quantitative analysis, is rendered inadequate by the very nature of complexity. Second, the intrinsic magnitude (...)
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  45. Governance quality indicators for organ procurement policies.David Rodríguez-Arias, Alberto Molina-Pérez, Ivar R. Hannikainen, Janet Delgado, Benjamin Söchtig, Sabine Wöhlke & Silke Schicktanz - 2021 - PLoS ONE 16 (6):e0252686.
    Background Consent policies for post-mortem organ procurement (OP) vary throughout Europe, and yet no studies have empirically evaluated the ethical implications of contrasting consent models. To fill this gap, we introduce a novel indicator of governance quality based on the ideal of informed support, and examine national differences on this measure through a quantitative survey of OP policy informedness and preferences in seven European countries. -/- Methods Between 2017–2019, we conducted a convenience sample survey of students (n = 2006) (...)
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  46. Counseling Services as Determinants of Senior Secondary 2 Anti-Social Behaviour in Calabar Education Zone of Cross River State, Nigeria.J. Juan - 2022 - Behaviour and Health 3 (1):183-202.
    This study aims to examine counseling services as determinants of senior secondary 2 students’ anti-social behaviour in Calabar Education Zone of Cross River State, Nigeria. The main independent variable of the study was counseling services which includes informative counseling services, rehabilitation while the dependent variable is anti-social behaviours. Two hypotheses were formulated to direct the study. Ex-post facto research design was adopted for the study. The population of the study consisted of 2686 senior secondary 2 students in 90 public secondary (...)
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  47. Value Choices in Summary Measures of Population Health.S. Andrew Schroeder - 2017 - Public Health Ethics 10 (2):176-187.
    Summary measures of health, such as the quality-adjusted life year and disability-adjusted life year, have long been known to incorporate a number of value choices. In this paper, though, I show that the value choices in the construction of such measures extend far beyond what is generally recognized. In showing this, I hope both to improve the understanding of those measures by epidemiologists, health economists and policy-makers, and also to contribute to the general debate about the extent to which (...)
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  48. Pain as a Secondary Quality: A Phenomenological Approach.Alejandro Escudero-Morales - 2023 - Problemos 103:103-116.
    This work proposes that pain meets the requirements of being characterized as a secondary quality, as it covers, like a color, a determined extension. The argument seeks to establish a literal pain-color analogy through an inquiry into the intensity and location of the pain. From the classic intensity/location relationship reported by patients with acute appendicitis, three degrees of pain are distinguished: mild, moderate, and severe. The objective is only achieved by examining the Body’s extensional determinations (primary quality) insofar (...)
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  49. Enhancing Public Service Delivery in a VUCA Environment in South Africa: A Literature Review.Lance Barbier & Robertson K. Tengeh - 2022 - Rudn Journal of Public Administration 9 (4):418-437.
    There is widespread consensus that the volatility, uncertainty, complexity, and ambiguity (VUCA) environment has contributed to the subpar quality of public sector service delivery in South Africa. Hence, the aim of this paper is to ascertain how the South African government can enhance service delivery in a VUCA world. This article presents a comprehensive study of a number of secondary literature sources. The author makes an effort to draw attention to knowledge gaps that might serve as the (...)
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  50. Online Food Service Awareness and Perspective of Tertiary Institution Students: The Case of Federal University Oye-Ekiti, Nigeria.Fatimah Oyesomi & Ifeanyi Osuoha - 2024 - International Journal of Home Economics, Hospitality and Allied Research 3 (1):306-324.
    This study assessed tertiary students’ awareness of the emergence of the online food delivery (OFD) services could be attributed to the changing nature of urban consumers. These consumers use food delivery services for a variety of reasons but, unsurprisingly, the most common reason seems to be the need for quick and convenient meals during or after a busy day. The study used the cross-sectional survey conducted in Federal University Oye-Ekiti, Ekiti State, Nigeria, using random sampling technique. A total of 245 (...)
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