Results for 'Customer services, Supply Chain Management, Small and Medium Enterprises.'

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  1. Factor Affecting Customer Service in Supply Chain Management of Small and Medium Enterprises: An Empirical Study of Jammu Region.Sanjeev Lalhotra & Prof B. C. Sharma - 2014 - SOCRATES 2 (JUNE 2014):149-165.
    Factor Affecting Customer Service in Supply Chain Management of Small and Medium Enterprises: An Empirical Study of Jammu Region -/- Author / Authors : Sanjeev Lalhotra and Prof. B.C Sharma Page no.149-165 Discipline : Applied Economics/ Management/ Commerce Script/language : Roman/English Category : Research paper Keywords: Customer services, Supply Chain Management, Small and Medium Enterprises.
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  2. Development of small and medium enterprises: the EU and East-partnership countries experience: monograph.Igor Britchenko & Ye Polishchuk (eds.) - 2018 - Wydawnictwo Państwowej Wyższej Szkoły Zawodowej im. prof. Stanisława Tarnowskiego w Tarnobrzegu.
    The monograph reveals challenging issues of small and medium enterprises development in the European Union and East-Partnership countries. Special attention is paid to a new paradigm of financing investments and fostering innovations at all levels of legal entities including SMEs, enhancing innovative entrepreneurship in conditions of global social and technological challenges as well as determining priority sectors for small and medium enterprises as drivers of economic growth. The authors of the monograph emphasize on such European approaches (...)
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  3. Business Strategies of Micro, Small, and Medium Enterprises in Response to the COVID-19 Pandemic.Maria Ilna Tabinas, Angelita Paradero & Leomarich Casinillo - 2022 - Innovative Technology and Management Journal 5 (1):24-37.
    The COVID-19 pandemic health protocols have adversely impacted the economic profit and business operations of micro, small, and medium enterprises (MSMEs). This study aimed to evaluate the business strategies employed by MSMEs as they are facing the public health crisis in Bato, Leyte, Philippines. A random sample of 200 MSMEs were surveyed using a structured questionnaire. Some descriptive statistics and Chi-square test for independence were used to summarize and determine the relationship among variables, respectively. Results showed that dominantly (...)
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  4. Exploring the integration of business and CSR perspectives in smallholder sourcing: black soybean in Indonesia and tomato in India.Vincent Blok, A. Sjauw-Koen-Fa & O. Omta - 2018 - Journal for Agribusiness in Developing and Emerging Economies 4 (8):656-677.
    Purpose – The purpose of this paper is to assess the impact of smallholder supply chains on sustainable sourcing to answer the question how food and agribusiness multinationals can best include smallholders in their sourcing strategies and take social responsibility for large-scale sustainable and more equitable supply. A sustainable smallholder sourcing model with a list of critical success factors (CSFs) has been applied on two best-practise cases. In this model, business and corporate social responsibility perspectives are integrated. Design/methodology/approach (...)
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  5. Impacts of Cyber Security and Supply Chain Risk on Digital Operations: Evidence from the Pharmaceutical Industry.Federico Del Giorgio Solfa - 2022 - International Journal of Technology Innovation and Management (Ijtim) 2 (2):18-32.
    Purpose: The research explored empirical evidence to assess the impact of cyber security and supply chain risk on digital operations in the UAE pharmaceutical industry. Methodology/Design/Approach: Based on responses from 243 personnel working at 14 pharmaceutical manufacturing companies in Dubai, data were examined for normality, instrument validity and regression analysis. Cyber security and SC risk on digital operations were explored by applying convenient sampling and descriptive and analytical research design. Findings: The findings validated the significant positive association between (...)
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  6. Blockchain technology into the logistics supply chain implementation effectiveness.Igor Britchenko, Tetiana Cherniavska & Bogdan Cherniavskyi - 2018 - In Igor Britchenko & Ye Polishchuk (eds.), Development of small and medium enterprises: the EU and East-partnership countries experience: monograph. Wydawnictwo Państwowej Wyższej Szkoły Zawodowej im. prof. Stanisława Tarnowskiego w Tarnobrzegu. pp. 307 - 318.
    Technologies currently have a tremendous impact on all spheres of economy, business and a state. They integrally change people’s conception of trade, property, and market entities interaction. Artificial intelligence, additive, informationommunication, green technologies, biotechnologies, and blockchain technologies development and implementation confirm their leadership importance and inevitability in relation to the activities traditional approaches. In the modern world only the companies with flexible vision, equipment and technologies able to instantly reform, adapt to new conditions and challenges, will benefit. The point at (...)
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  7. Improving regional regulatory platform tools for the development of small and medium businesses.A. V. Zakharkina & O. A. Kuznetsova - 2019 - Bulletin of Omsk University. Series Andquot;Law" 16 (4):94-103.
    Introduction. Taking into account the priorities of the state policy in the field of economic and innovative development of the Perm region, assessment of the regional potential of the digital economy, the strategic importance of economic activities implemented by SMEs for the economy of the region and the country as a whole, the actual impact of the norms on the instruments of development of small and medium-sized enterprises in the Perm region is assessed. The purpose of this study (...)
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  8. WOMEN EMPOWERMENT THROUGH ENTREPRENEURSHIP DEVELOPMENT IN MICRO SMALL AND MEDIUM ENTERPRISES (MSMES) IN INDIA: AN EXPLORATORY STUDY.Dr Jainendra Kumar Verma - 2014 - SOCRATES 2 (1):104-119.
    Abstract: The emergence of women entrepreneurs and their contribution to the national economy is quite visible in India. Women’s entrepreneurship has been recognized during the last decade as an important untapped source of economic growth. According to of statistics women in India 2010, proportion of female main workers to total population in percentage is 16.65 in rural areas and 9.42 in urban areas this shows overall less contribution of women in work but more percentage of women workers in rural areas. (...)
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  9. Social entrepreneurship as an instrument of development of small and medium entrepreneurship in Ukraine.Lysiuk Oleksandra & Igor Britchenko - 2021 - VUZF REVIEW 6 (1):38-48.
    The article describes the features of social entrepreneur development as a way of government regulation of labor market. Different ways of definition “social enterprise” are analyzed. During the research, the models of improvement and development about regulation of this activity in other countries were analyzed. Analyzing the modern models of social entrepreneurship in other countries demonstrates how it is popular and deals with the problems of unemployment and social safety. In the current situation in Ukraine this model of entrepreneurship is (...)
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  10. INFORMATION SYSTEM ADOPTION WITHIN VIETNAMESE SMALL AND MEDIUM ENTERPRISES.Truong-Sinh Tran & Chi-Trung Hoang - 2011 - Dissertation, Lahti University of Applied Sciences
    Background. Small and medium enterprises play an important role in economies, including Vietnam’s. The need for information systems is now necessary in every enterprise. Most of published studies on information systems have been conducted in developed countries, with little in developing or less developed countries. From those few, there was no one focusing in Vietnam. Aims. This thesis examines the experiences of seven Vietnamese small and medium enterprises when they adopted information systems. The authors investigated the (...)
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  11. Sustainable Marketing Strategies for Micro, Small, and Medium Enterprises Amidst COVID-19 Pandemic.Juvelle U. Ujano - 2024 - International Journal of Multidisciplinary Educational Research and Innovation 2 (1):76- 95.
    This study aimed to determine the sustainable marketing strategies for micro, small, and medium enterprises (MSMEs) amidst the COVID-19 pandemic. In this research technique, a quantitative descriptive survey was utilized to examine 363 MSMEs in designated cities and municipalities in Pangasinan, such as Binmaley, Calasiao, Dagupan City, Mangaldan, San Carlos City, Santa Barbara, and Urdaneta City, all registered with the Department of Trade and Industry (DTI). According to the findings, manufacturing is the primary industry for most respondents; they (...)
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  12. Assessing Supplies of Micro and Small Scale Enterprises to the Tourism Industry in Aksum Town, Ethiopia.Tadesse Bekele & Weldegebriel Mezgebo - 2019 - African Journal of Hospitality,Tourism and Leisure 8 (1).
    The town of Aksum is historically the richest tourist destination in Ethiopia. Thus, it is known for its cultural tourist attractions i.e. archaeological, religious and historical attractions. The objective of this study is to assess the supplies of micro and small scale enterprises to the tourism industry in the town. A qualitative research design was pursued in this study. Data were collected from primary and secondary sources. Interviews were conducted with purposely selected subjects as the main instrument of primary (...)
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  13. A Comparative Analysis of the Acquisition Transaction of Management Information Systems through Virtual and Face-to-Face Negotiations—The Perspective of Green IT Industry in Poland.Bartosz Wachnik, Aleksandra Krupa & Krzysztof Santarek - 2022 - Sustainability 14 (15):9531.
    The COVID-19 pandemic that began in 2020 has significantly impacted businesses, regardless of size or industry. The hybrid and remote working models have moved all meetings with potential and existing suppliers to an online environment. This also applies to small- and medium-sized enterprises (SMEs), which have had to adapt themselves to the new situation and implement the solutions necessary to survive on the market. On the other hand, clients have become more aware of the environment and its changes. (...)
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  14. Concepts, strategies and mechanisms of economic systems management in the context of modern world challenges.Grigorii Vazov (ed.) - 2021 - VUZF Publishing House “St. Grigorii Bogoslov”.
    The results of the authors’ research in a scientific monograph are devoted to solving the problems of forming and improving new concepts and strategies for managing economic systems, and mechanisms for their implementation in the context of modern world challenges to society on the basis of models of managing economic entities. An important component of the scientific monograph is the formation of modern strategies for increasing the competitiveness of economic systems, improving corporate structures, innovative restructuring of enterprises, ensuring environmental safety, (...)
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  15. FINANCIAL DEVELOPMENT AND ACCESS TO FUNDING: THE CASE OF SMALL AND MEDIUM-SIZED ENTERPRISES IN VIETNAM.Joshua Mcveagh-Holness - 2018 - Dissertation, University of Bristol
    Over the past three decades, Vietnam has transitioned from an agrarian-based, centrally planned economy to a mixed economy with emerging market status. Additionally, projections indicate that Vietnam will be one of the world’s largest economies by 2050 if growth is sustained at present rates. The evolution of the financial sector, which began with the Doi Moi reforms in the mid-1980s, has been central to facilitating this growth. As the economy has expanded, Vietnam has maintained a gradualist approach to developing market-based (...)
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  16. Introducing Flexibility to Complex, Resilient Socio-Ecological Systems: A Comparative Analysis of Economics, Flexible Manufacturing Systems, Evolutionary Biology, and Supply Chain Management.Vivek Anand Asokan, Masaru Yarime & Miguel Esteban - 2017 - Sustainability 7 (9):1091.
    In this paper, a framework incorporating flexibility as a characteristic is proposed for designing complex, resilient socio-ecological systems. In an interconnected complex system, flexibility allows prompt deployment of resources where they are needed and is crucial for both innovation and robustness. A comparative analysis of flexible manufacturing systems, economics, evolutionary biology, and supply chain management is conducted to identify the most important characteristics of flexibility. Evolutionary biology emphasises overlapping functions and multi-functionality, which allow a system with structurally different (...)
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  17. Strategies for sustainable socio-economic development and mechanisms their implementation in the global dimension.Maksym Bezpartochnyi, Igor Britchenko, Viera Bartosova, Jaroslav Mazanec, Darina Chlebikova, Olesia Bezpartochna, Robert Dmuchowski, Eva Kicova, Olga Ponisciakova, Rima Žitkienė, Svetlana Kunskaja, Arunas Burinskas, Viktoriia Riashchenko, Jekaterina Korjuhina, Teimuraz Beridze, Jasmina Gržinić, Kolozsi Pál Péter, Lentner Csaba, Veslav Kuranovic, Ramutė Narkūnienė, Erika Onuferova, Veronika Cabinova, Maria Matijova, Renata Fedorcikova, Szmitka Stanisław, Stanisław Szmitka, Andrius Tamošiūnas, Katarina Belanova, Ľubomír Čunderlík, Christian Becker, Erika Kovalova, Katarina Kramarova, Martina Marchevská, Jana Mitríková, Tatiana Racovchena, Nadejda Ianioglo, Aurelija Burinskiene & Lela Jamagidze (eds.) - 2019 - VUZF Publishing House “St. Grigorii Bogoslov”.
    The authors of the book have come to the conclusion that it is necessary to effectively use modern approaches to developing and implementation strategies of sustainable socio-economic development in order to increase efficiency and competitiveness of economic entities. Basic research focuses on economic diagnostics of socio-economic potential and financial results of economic entities, transition period in the economy of individual countries and ensuring their competitiveness, assessment of educational processes and knowledge management. The research results have been implemented in the different (...)
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  18. Risk Management as a Tool to Enhance the Sustainability of Fast Moving Consumer Goods SMEs in South Africa.Robertson K. Tengeh - 2020 - Journal of Accounting and Management 10 (3):134-144.
    Despite small and medium enterprises (SMEs) being numerically predominant and the most vulnerable role players in the economy of many countries, little research has been conducted on risk management and sustainability of SMEs operating in the Fast Moving Consumer Goods (FMCG) sector of South Africa. This study fills this knowledge gap by investigating the extent to which risk management processes of SMEs operating in the FMCG sector of South Africa incorporate a robust analysis of sustainability factors. We achieve (...)
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  19. The Impact of Mobile Money on the Financial Performance of the SMEs in Douala, Cameroon.Robertson K. Tengeh & Frank Sylvio Gahapa Talom - 2020 - Sustainability 12 (183):1-27.
    Often financially excluded by the traditional banking system, small and medium-sized enterprises (SMEs) in many developing countries have found in mobile money services (MMS) a sustainable alternative. Despite its potential in propelling inclusive growth, the use and adoption of mobile money (MM) by SMEs has generally been low in developing countries, and one of the reasons has been limited data that supported its impact on financial performance. As a result, there was a need to investigate the impact of (...)
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  20. Economic and mathematical modeling of integration influence of information and communication technologies on the development of e-commerce of industrial enterprises.Igor Kryvovyazyuk, Igor Britchenko, Liubov Kovalska, Iryna Oleksandrenko, Liudmyla Pavliuk & Olena Zavadska - 2023 - Journal of Theoretical and Applied Information Technology 101 (11):3801-3815.
    This research aims at establishing the impact of information and communication technologies (ICT) on e-commerce development of industrial enterprises by means of economic and mathematical modelling. The goal was achieved using the following methods: theoretical generalization, analysis and synthesis (to critically analyse the scientific approaches of scientists regarding the expediency of using mathematical models in the context of enterprises’ e-commerce development), target, comparison and grouping (to reveal innovative methodological approach to assessing ICT impact on e-commerce development of industrial enterprises), tabular, (...)
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  21. Electronic Banking Services from the Point of View of Bank Customers in Palestine.Suliman A. El Talla, Mazen J. Al Shobaki & Samy S. Abu-Naser - 2019 - International Journal of Academic Accounting, Finance and Management Research (IJAAFMR) 3 (10):45-60.
    This study aims to identify the electronic banking services in Palestine from the point of view of the customers of the banks, where researchers used the descriptive analytical method, through a questionnaire distributed electronically to the sample of beneficiaries of the electronic banking services provided by banks operating in Palestine. The study reached a number of results, the most important of which are: There is a moderate degree of efficiency of electronic banking services provided in banks operating in Palestine from (...)
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  22. Tangible and intangible rewards in service industries: problems and prospects.Tatyana Grynko, Oleksandr P. Krupskyi, Mykola Koshevyi & Olexandr Maximchuk - 2017 - Journal of Applied Economic Sciences 12 (8(54)): 2481–2491.
    Willingness and readiness of people to do their jobs are among the key factors of a successful enterprise. In XXI century intellectual human labour is gaining unprecedented value and is being developed actively. The demand for intellectual labour calls forth an increasing number of jobs and professions that require an extensive preparation, a large number of working places, high level of integration of joint human efforts, growth of social welfare. These trends are becoming ever more pervasive and are spreading widely (...)
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  23. Business digitalization of SMEs in Albania: Innovative approaches and their impact on performance.Erjon Curraj - 2018 - Dissertation, European University of Tirana
    Small and medium enterprises (SMEs) in Albania, similar to other markets, operate in complex, fast-paced and unpredictable environments due to their size and nature. In our contemporary knowledge-based economy, business is constantly changing, and SMEs are thus continually faced with the challenge to find new and innovative ways to improve and adapt to the rapid transformations. As a result, there is a growing interest and necessity for SMEs to explore and adapt new and innovative mechanisms for better decision (...)
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  24.  20
    Public Benchmarking: contributions for subnational governments and Benchmarking Design.Federico Del Giorgio Solfa - 2017 - Villa Elisa, Provincia de Buenos Aires, Argentina: FDGS.
    The theme of this book is benchmarking in the public sector and part of the interest to analyze the importance that benchmarking has gained in the sector -as a tool for improvement and innovation of public management- where States commit efforts to achieve quality, efficiency and effectiveness in the services it provides. The study is exploratory and descriptive, employing a qualitative methodology that combines a bibliographic analysis for the elaboration of the theoretical framework and the definition of the types and (...)
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  25. Examining distinctions and relationships between Creating Shared Value (CSV) and Corporate Social Responsibility (CSR) in Eight Asia-based Firms.Hamid Khurshid & Robin Stanley Snell - 2022 - Asian Journal of Business Ethics 11 (2):327-357.
    Corporate activities conducted under the banner of creating shared value (CSV) have gained popularity over the last decade, and some MNCs have espoused that CSV has entered the heart of their practices. There has, however, been criticism about the lack of a standard definition of CSV. The purpose of the current study was to develop a working definition of CSV by identifying distinctions between CSV and various conceptions of corporate social responsibility (CSR). We conducted 26 semi-structured interviews with managers and (...)
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  26. Electronic governance technologies in the system of providing administrative services.Igor Britchenko & Yulia Danshina - 2018 - In Igor Britchenko & Ye Polishchuk (eds.), Development of small and medium enterprises: the EU and East-partnership countries experience: monograph. Wydawnictwo Państwowej Wyższej Szkoły Zawodowej im. prof. Stanisława Tarnowskiego w Tarnobrzegu. pp. 281 - 295.
    The practice of using the term “electronic governance” does not differentiate the concepts of the subject of management, that is, the three branches of government, with forms, processes and technologies of governance, which is not correct, since the use of information technology in state activities is not a top priority. On the other hand, electronic governance technologies cannot be considered separately from the automated governance processes as well as electronic governance technologies are not a supplement or an analogue of the (...)
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  27. Outplacement: The Polish Experience and Plans for Development in the Labour Market.Andrzej Klimczuk & Magdalena Klimczuk-Kochańska - 2015 - In Serena Romano & Gabriella Punziano (eds.), The European Social Model Adrift: Europe, Social Cohesion and the Economic Crisis. Ashgate. pp. 89--106.
    This chapter focuses on maintaining employment in the sector of small and medium-sized enterprises, which is crucial for the functioning of the economy. However, in an economic crisis, the changes in the area of employment of workers often become the foremost way of adapting to declining financial resources, which are the result of reduction of interest in the offer of the organisation by the customers. These actions had proven to be particularly evident in the case of global financial (...)
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  28. The Changing Nature of the Information Supply Chain.Rodney Beard - 2017 - IAFOR. Journal of Business and Management 2 (1):36-48.
    Management faces replacement by automated processes. Workflow automation in the information processing sectors of the economy is changing the way information and knowledge workers do their jobs. I consider the changing nature of the information supply chain from the creation of knowledge in firms to the supply of information to consumers. The changing nature of data and the development of data science and machine learning methods that enable the analysis of unstructured data have meant that what was (...)
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  29. Key sources when formulating competitive advantages for hotel chains.Oleksandr P. Krupskyi, Oleksii Dzhusov, Nataliіa Meshko, Igor Britchenko & Artem Prytykin - 2019 - Tourism: An International Interdisciplinary Journal 1 (67):34-46.
    This paper's purpose was to identify the key sources when formulating competitive advantages of hotel chains. The research assessed the financial activities performance included in annual hospitality industry reports and on their official websites; questioning of loyal and potential customers; the five-point Likert scale and the Pearson correlation coefficient were applied to understand the possible consumer reaction to a certain competitive advantage or its absence. The paper confirms the effectiveness of key sources used by management to win and retain competitive (...)
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  30. Key sources when formulating competitive advantages for hotel chains.Oleksandr Krupskyi, Oleksii Dzhusov, Nataliіa Meshko, Igor Britchenko & Artem Prytykin - 2019 - Tourism: An International Interdisciplinary Journal 1 (67):34-46.
    Th is paper's purpose was to identify the key sources when formulating competitive advantages of hotel chains. Th e research assessed the fi nancial activities performance included in annual hospitality industry reports and on their offi cial websites; questioning of loyal and potential customers; the fi ve-point Likert scale and the Pearson correlation coeffi cient were applied to understand the possible consumer reaction to a certain competitive advantage or its absence. Th e paper confi rms the eff ectiveness of key (...)
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  31. Exploratory Study of Service Quality, Corporate Image, and Customer Loyalty in Restaurants in Ghana.Edward Markwei Martey & Richard Amoasi - 2019 - International Journal of Scientific Research and Management (IJSRM) 6 (12).
    The aim of the study is to identify the effect of Service Quality and Corporate Image on Customer’s Loyalty .Questionnaires were distributed to collect responses from restaurant users in the Greater Accra region of Ghana. Descriptive statistics and correlation analysis were used to analyze the data and draw the conclusions. It was revealed that service quality and corporate image have strong positive association with customer’s loyalty .The study suggested that managers of restaurants provide needed logistics to aid frontline (...)
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  32.  97
    Applications of neutrosophic soft open sets in decision making via operation approach.Florentin Smarandache - 2023 - Journal of Mathematics and Computer Science 31.
    Enterprise resource planning (ERP) has a significant impact on modern businesses by enhancing productivity, automation, and streamlining of business processes, even accounting. Manufacturers can assure proper functioning and timely client demand using ERP software. Coordination, procurement control, inventory control, and dispatch of commodities are all features of supply chain management.
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  33. Supply Chains, Work Alternatives, and Autonomous Vehicles.Luke Golemon, Fritz Allhoff & T. J. Broy - 2022 - In Ryan Jenkins, David Cerny & Tomas Hribek (eds.), Autonomous Vehicle Ethics: The Trolley Problem and Beyond. New York: Oxford University Press. pp. 316-336.
    Automated vehicles promise much in the way of both economic boons and increased personal safety. For better or worse, the effects of automating personal vehicles will not be felt for some time. In contrast, the effects of automated work vehicles, like semi-trucks, will be felt much sooner—within the next decade. The costs and benefits of automation will not be distributed evenly; while most of us will be positively affected by the lower prices overall, those losing their livelihoods to the automated (...)
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  34. Socio-economic factors of providing quality of livestock products in Ukraine.Iryna Kyryliuk, Yevhenii Kyryliuk, Alina Proshchalykina & Sergii Sardak - 2020 - Journal of Hygienic Engineering and Design 31:37-47.
    In the context of Ukraine’s membership in the WTO, the functioning of a free trade area with the EU, the opportunity for agricultural producers to obtain a larger share of the value added is primarily linked to the intensification of trade in domestic livestock products and their processing products. However, their production is one of the high-risk areas and requires a set of measures aimed at ensuring proper quality. Without effective solution of the problem of quality of livestock products it (...)
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  35. Mobile Money as a Sustainable Alternative for SMEs in Less Developed Financial Markets.Robertson K. Tengeh & Frank Sylvio Gahapa Talom - 2020 - Journal of Open Innovation: Technology, Market and Complexity 6 (16).
    Despite the many advantages that mobile money o ers to Small and Medium-sized Enterprises (SMEs) relative to traditional banking services, the majority of stakeholders of this platform have not yet maximised its use owing to several concerns not limited to trust, awareness, and even cost. To examine the factors justifying the adoption and usage of Mobile Money Services (MMS) among SMEs, the types of Mobile Money Services used by these SMEs, and the interdependences between these variables, this study (...)
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  36. DETERMINANTS OF SMALL ENTERPRISE FAILURE IN ANGOLA: A MANAGERIAL AND FINANCIAL PERSPECTIVE.Mateus Vicente Justino & Robertson K. Tengeh - 2015 - Socioeconomica – The Scientific Journal for Theory and Practice of Socio-Economic Development 4 (8):569-588.
    It is well established that a number of factors contribute disproportionately to the failure of Micro and Small Enterprises (MSEs) in most economies. This paper examined the contribution of managerial and financial factors to the failure of MSEs in the context of Angola. The paper adopted a positivist theoretical perspective, by utilizing the questionnaire as the primary data collection instrument within the quantitative research technique. Data was collectedfrom108 small business owners and managers with business failure experiences, approached through (...)
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  37. International experience of integration of tourism and hospitality enterprises.Oleksandr Krupskyi & Yevheniia Stesenko - 2018 - Economics: Time Realities. Scientific Journal 37 (3):61-67.
    The article analyzes and presents the results of international experience of integration development in the field of tourism and hospitality, modern and efficient methods of integration in the field of tourism. The effective ways of realization of integration development programs at tourist enterprises and hotel chains are determined. The main objectives of integration processes in the field of tourism are also defined. The analysis of the most famous multinational tour operators and the largest hotel chains in the world in the (...)
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  38. The Sustainability and Challenges of Business Incubators in the Western Cape Province, South Africa.Thobekani Lose & Robertson K. Tengeh - 2015 - Sustainability 7:14344-14357.
    Notwithstanding the growing interest in business incubation programmes and the benefits derived from such programmes, the path is beset by numerous challenges. This paper investigates the challenges faced by business incubators (BIs) as they strive to support their clients. The study utilized a qualitative approach to collect data by way of interviews to gain in-depth knowledge and understanding of the concept and challenges of business incubators. The data were collected using structured and unstructured in-depth personal interviews, which were carried out (...)
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  39.  61
    MANAGEMENT OF INFORMATION SECURITY OF THE ENTERPRISE.Tryashchenko Vitaliy & Tytar Tetiana - 2022 - Економіка Та Суспільство 44:1-7.
    The article highlights the current issues related to the management of information provision of the enterprise. It has been specified that complete and reliable information support of business processes is a necessary condition for the effective functioning of the enterprise. It was determined that the information support mechanism for managing the development of business processes should include available information resources, technologies, systems and platforms, software, and qualified personnel responsible for this work. The article examines the works of domestic and foreign (...)
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  40. The systemic mind and a conceptual framework for the psychosocial environment of business enterprises: Practical implications for systemic leadership training.Radek Trnka & Petr Parma - 2015 - In Kuška Martin & Jandl M. J. (eds.), Current Research in Psychosocial Arena: Thinking about Health, Society and Culture. Sigmund Freud PrivatUniversitäts Verlag. pp. 68-79.
    This chapter introduces a research-based conceptual framework for the study of the inner psychosocial reality of business enterprises. It is called the Inner Organizational Ecosystem Approach (IOEA). This model is systemic in nature, and it defines the basic features of small and medium-size enterprises, such as elements, structures, borders, social actors, organizational climate, processes and resources. Further, it also covers the dynamics of psychosocial reality, processes, emergent qualities and the higher-order subsystems of the overall organizational ecosystem, including the (...)
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  41. A STUDY ON EFFECTIVENESS OF CUSTOMER RELATIONSHIP MANAGEMENT IN THE NAINITAL BANK LTD. (AT VIKASNAGAR BRANCH).Kishore Meghani - 2020 - INTERNATIONAL JOURNAL OF CORE ENGINEERING and MANAGEMENT 6 (7):19-34.
    Customer Relationship Management (CRM) is a new technique in marketing where the marketer tries to develop long term relationship with the customers to develop them as life time customers. This research check the impact of customer relationship management activities on bank’s customer retention in The Nainital Bank Ltd.,Vikasnagar . For the purpose of study, a sampling analysis was conducted among (400) customers selected with the help of a structured questionnaire. (370) questionnaires were usable. Statistical answers give support (...)
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  42. Investigating the influence of service scape on customer loyalty at a fine - dining restaurants in Jaipur.Aravind Kumar Rai & C. Anirvinna - 2019 - African Journal of Hospitality, Tourism and Leisure 8 (6).
    Restaurant owners and indeed all the personnel need to create a pleasant servicescape and provide service quality excellence in all their encounters with their customers. Servicescape is the physical environment of a service business where service is delivered to paying or non-paying customers. Servicescape has a very strong effect on all consumption experiences where service is delivered. In India the service sector contributes nearly half of the GDP. Restaurant owners, managers and all the personnel need to be servicescape oriented in (...)
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  43. Innovating with confidence: embedding AI governance and fairness in a financial services risk management framework.Luciano Floridi, Michelle Seng Ah Lee & Alexander Denev - 2020 - Berkeley Technology Law Journal 34.
    An increasing number of financial services (FS) companies are adopting solutions driven by artificial intelligence (AI) to gain operational efficiencies, derive strategic insights, and improve customer engagement. However, the rate of adoption has been low, in part due to the apprehension around its complexity and self-learning capability, which makes auditability a challenge in a highly regulated industry. There is limited literature on how FS companies can implement the governance and controls specific to AI-driven solutions. AI auditing cannot be performed (...)
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  44. Determinants of Organizational Justice and Their Relationship to Conscientious Behavior from the Point Of View of Officers Working In the Palestinian Police Force.Mohammed N. R. Abusamaan, Mazen J. Al-Shobaki, Suliman A. El Talla & Samy S. Abu-Naser - 2021 - International Journal of Academic Accounting, Finance and Management Research(IJAAFMR) 5 (2):67-88.
    Abstract: Purpose - This study aimed to analyze the relationship between the determinants of organizational justice and their relationship to conscientious behavior from the point of view of officers working in the Palestinian police in Gaza Strip. Methodology - The study relied on the descriptive and analytical approach, using the questionnaire, targeting a stratified random sample of (400) officers, who hold the rank of captain and above, from the study population of 1550 officers. The study tool was distributed among the (...)
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  45. THE DOWNSIDE OF BEING A FEMALE ENTREPRENEUR IN KIGALI, RWANDA.Simon Nsengimana, Robertson K. Tengeh & Chux Gervase Iwu - 2017 - Socioeconomica – The Scientific Journal for Theory and Practice of Socio-Economic Development 6 (12):151 - 164.
    In spite of the concerted drive by most countries towards gender equality, the reality is that women still remain underutilised in certain spheres of professional endeavours, and entrepreneurship is no exception. Widening the gap between female and male participation in entrepreneurial activities is reinforced by customs, beliefs, culture and religion. Using the patriarchal perceptions that dissuade women from pursuing a business opportunity as the backdrop, this study sought to ascertain how it feels to be a woman entrepreneur in a male-dominated (...)
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  46. The Role of Policies and Procedures for the Electronic Document Management System in the Success of the Electronic Document Management System in the Palestinian Pension Agency.Mohammed Khair I. Kassab, Samy S. Abu-Naser & Mazen J. Al Shobaki - 2019 - International Journal of Academic Multidisciplinary Research (IJAMR) 3 (1):43-57.
    The aim of the research is to identify the role of policies and procedures for the electronic document management system in the success of the electronic document management system in the Palestinian Pension Agency. In order to achieve the objectives of the study, the researchers used the analytical descriptive method in which the tries to describe the phenomenon studied, analyze its data, the relationship between its components and the opinions that are raised around it, and use the comprehensive inventory method (...)
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  47. Implementation Strategy of Vietnamese Enterprises in Corporate Social Responsibility.Ho Ky Anh - 2022 - Dissertation, Jamk University of Applied Sciences
    In recent times, new perspectives related to business development and building solid community strategies are being introduced in many countries around the world. Corporate Social Responsibility (CSR) is a topic that academia as well as businesses are interested in carefully and thoughtfully in order to benefit businesses as well as maintain the sustainable development of enterprises environment, bringing maximum benefits to the social community and stakeholders. But on the other hand, developing these strategies into practice is not easy, especially with (...)
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  48. Modern Concepts of Financial and Non-Financial Motivation of Service Industries Staff.Tatyana Grynko, Oleksandr P. Krupskyi, Mykola Koshevyi & Olexandr Maximchuk - 2017 - Journal of Advanced Research in Law and Economics 26 (4):1100-1112.
    In modern conditions the questions of personnel management, including motivation, acquire new meaning. Particularly given the problems relevant to the service sector, where at the beginning of the XXI century employing more than 60% of the workforce in developed countries. These circumstances determine the need for a modern concept of material and immaterial motivation of service industries. Such factors determine the need for the development modern concept of material and immaterial motivation of service industries staff. To obtain indicated objective during (...)
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  49. The influence of CEO characteristics on corporate environmental performance of SMEs: Evidence from Vietnamese SMEs.Nhat Minh Tran & Bich-Ngoc Thi Pham - 2020 - Management Science Letters 10 (8):1-12.
    Drawing on upper echelon theory, this study investigates the impact of CEOs’ (chief executive officers) demographic characteristics on corporate environmental performance (CEP) in small and medium-sized enterprises (SMEs). We hypothesized that CEO characteristics, including gender, age, basic educational level, professional educational level, political connection, and ethnicity, affect SMEs’ environmental performance. Using the cross-sectional data analysis of 810 Vietnamese SMEs, this study provides evidence that female CEOs and CEOs’ educational level (both basic and professional) are positively related to the (...)
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  50. Digitalization for agriculture and rural development in Ukraine.Maksym Bezpartochnyi & Igor Britchenko - 2022 - ECONOMIC SCIENCE FOR RURAL DEVELOPMENT 56 (56):398-406.
    The introduction of digital technologies in agricultural production is one of the most important elements of strategic development in the agricultural sector and rural areas in Ukraine. In agriculture, these new technologies can modernize the industry, promoting innovation in agribusiness and creating new opportunities for rural development. The introduction of digital technologies in agriculture ensures the accuracy of measurements, speed data collection and processing. Digitization in rural areas is an inevitable process that brings a number of economic, social and environmental (...)
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